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To be really funking fed up of the shit train services in this country

262 replies

Medschoolmum · 26/04/2024 08:26

I paid £170 for an advance ticket for a trip into London this morning. Journey of around 1.5 hours. Booked a seat with a table so that I can work on the train. Got up 45 mins earlier than usual to get to the station on time. Parked at the station for an exorbitant sum. Arrive to be told that train is delayed by 22 mins. Annoying, but OK, I have built in additional time. Not a massive issue.

After waiting for 10 mins, they announce that the train is cancelled. Not stopping at my station because they are running late. (This is not some tiny village station with one person on the platform BTW- it is a substantial sized station with loads of people waiting for that train.

We are informed that the next train will depart half an hour after the original scheduled train. This will mean that I'm a bit tight on time but should just about make it to my meeting on time. This is why you build in a buffer zone, right?

So now the next train is delayed as well, who knows when or if it will arrive. When I finally manage to get on the train, it's clearly going to be heaving. No chance I'll get a seat. And in the meantime, I'm still sitting here in a dingy waiting room drinking crap coffee.

The last time I took a train was around 10 days ago. That one was also cancelled for a different reason. I was delayed by around 40 mins.

I know I can claim back the ticket cost etc, but how on earth do they get away with charging such extortionate prices for such ridiculously unreliable services? I used to live overseas in a country where the trains were much cheaper, cleaner and ran like clockwork. Why are we so incapable of doing the same?

I'm not convinced that nationalising them is going to fix the problem either... the days of British Rail weren't exactly much better.

I am so fed up of this shit show.

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Ineedanewsofa · 26/04/2024 08:50

I’ve turned down a couple of job opportunities because even though we are only an hour by train from Euston (and every estate agent makes a massive selling point of this) the trains are so crowded, expensive and unreliable that I genuinely don’t think I’d be able to fulfil a two day per week in London contract.
Apparently HS2 will fix all this….

UnbelievableLie · 26/04/2024 08:49

When I used to use trains daily (pre-Covid) it was never ending delays and cancellations. Every time I complained it was the same excuses - staffing issues, not enough carriages. Funnily enough they could fix all these things by reinvesting their profits. But instead they can report a nice bottom line to their shareholders and not give a shit, I guess.

randomchap · 26/04/2024 08:47

Harvestfestivalknickers · 26/04/2024 08:40

I agree, it's a rubbish service which we pay handsomely for. Sadly with all the talk of nationalisation under Labour, there's no incentive for the rail operators to improve. I suspect the service will deteriorate further until the franchises come to an end.

Labour's plan is to bring the companies into public ownership when the franchises end, so it's not going to be a quick process.

They will be bringing in automatic delay repay so that you won't have to claim. As this could cause more delay repays it'll hit the current companies bottom line and may be an incentive to improve.

Medschoolmum · 26/04/2024 08:45

ringoffiire · 26/04/2024 08:38

Labour's plan to re-nationalise them won't fix the problem completely, but it will help.

Things have got a lot worse since private companies took over.

The NHS is going the same way under the Tories.

Yeah, I really hope that nationalising them will help.

And yes, the Tories have destroyed most of our public services.

OP posts:
Delightadodo · 26/04/2024 08:43

I’ve given up on rail travel due to the regular strikes!

LlynTegid · 26/04/2024 08:42

Labour's plan may start to stop the rot, and possibly make fares simpler, or at least one place to buy a ticket.

Margaret Thatcher would not privatise railways, though in part the failure is the nature of the privatisation

MrsSkylerWhite · 26/04/2024 08:41

£170 for a relatively short journey is shocking.
I took a 5 hour car journey yesterday which cost around £45 in fuel. I dread to think what it would have been by train.

Harvestfestivalknickers · 26/04/2024 08:40

I agree, it's a rubbish service which we pay handsomely for. Sadly with all the talk of nationalisation under Labour, there's no incentive for the rail operators to improve. I suspect the service will deteriorate further until the franchises come to an end.

Medschoolmum · 26/04/2024 08:39

RobinBobbin · 26/04/2024 08:35

It is shockingly bad. other half was up early to get a direct long distance train to an event. Train was cancelled. Following service involves two changes. He's fuming. It's a never-ending saga of refund claims.

Exactly. It's just extra admin having to claim refunds virtually every time I travel. And as someone who has adhd and struggles with this kind of task, that's an extra stress that I could do without.

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ringoffiire · 26/04/2024 08:38

Labour's plan to re-nationalise them won't fix the problem completely, but it will help.

Things have got a lot worse since private companies took over.

The NHS is going the same way under the Tories.

RobinBobbin · 26/04/2024 08:35

It is shockingly bad. other half was up early to get a direct long distance train to an event. Train was cancelled. Following service involves two changes. He's fuming. It's a never-ending saga of refund claims.

Medschoolmum · 26/04/2024 08:33

Oh, and my phone's autocorrect apparently doesn't even want to let me swear about the trains to express my frustration!

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