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To be really funking fed up of the shit train services in this country

262 replies

Medschoolmum · 26/04/2024 08:26

I paid £170 for an advance ticket for a trip into London this morning. Journey of around 1.5 hours. Booked a seat with a table so that I can work on the train. Got up 45 mins earlier than usual to get to the station on time. Parked at the station for an exorbitant sum. Arrive to be told that train is delayed by 22 mins. Annoying, but OK, I have built in additional time. Not a massive issue.

After waiting for 10 mins, they announce that the train is cancelled. Not stopping at my station because they are running late. (This is not some tiny village station with one person on the platform BTW- it is a substantial sized station with loads of people waiting for that train.

We are informed that the next train will depart half an hour after the original scheduled train. This will mean that I'm a bit tight on time but should just about make it to my meeting on time. This is why you build in a buffer zone, right?

So now the next train is delayed as well, who knows when or if it will arrive. When I finally manage to get on the train, it's clearly going to be heaving. No chance I'll get a seat. And in the meantime, I'm still sitting here in a dingy waiting room drinking crap coffee.

The last time I took a train was around 10 days ago. That one was also cancelled for a different reason. I was delayed by around 40 mins.

I know I can claim back the ticket cost etc, but how on earth do they get away with charging such extortionate prices for such ridiculously unreliable services? I used to live overseas in a country where the trains were much cheaper, cleaner and ran like clockwork. Why are we so incapable of doing the same?

I'm not convinced that nationalising them is going to fix the problem either... the days of British Rail weren't exactly much better.

I am so fed up of this shit show.

OP posts:
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5
Lilacdew · 26/04/2024 10:17

I use trains a lot. Last year I claimed back 50% of all my journeys because of long delays. This year it's more like 60%.

A train service on an island this small really should be seen as essential infrastructure, run with safety and efficiency as priorities, and not for profit. I

RaininSummer · 26/04/2024 10:13

They are so unreliable and expensive. It makes me laugh in amazement when people ask me if I am going by train on my next planned trips. Not a hope.

Bluevelvetsofa · 26/04/2024 10:12

The (lack of) service is shit. The strikes are risible. The condition of the trains is appalling. More and more people will find alternative means of travel and trains will become less and less necessary.

It’s utterly ludicrous that people pay an extortionate amount of money for the dubious privilege of being held to ransom by train companies.

DrCoconut · 26/04/2024 10:11

My car has broken down and I will have to travel by train for work next week. I know it's going to be a mess. I have really strict limits on my time due to everything I have to fit in and get back for the afternoon school run. Not looking forward to it.

BoPeepsSheep · 26/04/2024 09:53

The deterioration in the last 5 years is incredible. We are also served by Avanti west coast who no longer run many fast trains at the weekend, so the 1.45 hour service is 3 hours long.

DD went to London at Easter. Train on time until 5 minutes before, when cancelled completely. She was due to arrive in London at 11.39 but bumped onto a train that arrived 2.45pm. Twice I’ve been to visit her at university on a 2.5 hour service that’s dumped me in the middle of nowhere or announced we need to get off at Manchester because it’s decided not to carry on to Liverpool - at 9.30pm.

i had a journey up to Newcastle where the return leg was cancelled on the day. I was refunded the £50 but had to pay £150 to book onto a different return service at such short notice. The last minute hike in prices is shocking

Everanewbie · 26/04/2024 09:44

The problem with the rail service isn't the fact that it is privatised. The problem is that it is privatised with monopolies. There is no competition. The argument is that competition will drive service up and cost down, but the reality is that there are no one to compete against and so they can drive down service and drive up prices and the government can always bail them out.

Either privatise fully and allow multiple passenger options, or nationalise. One or the other, because at the moment it is prohibitively expensive unless you're expensing it, unreliable, cramped and awful trains.

Mischance · 26/04/2024 09:28

It is a disgrace - I only travel by train occasionally but I have never once had a journey go smoothly. Trains from our small city station are sprinter-type - only ever two carriages. If one gets cancelled the next is cramming 4 carriages' worth of people into the two.

I have a disability and cannot praise enough the Passenger Assist service - but they can do everything bar getting the train in on time and finding you a seat. I cannot stand on a journey but have often been squeezed into a tiny drop-down seat in the corridor with people rammed together like sardines - so tight that people who want to get off cannot make their way down the aisle. I once took a photo on my phone and sent directly to the train company where my face was squashed into a bloke's arse who was standing by me!

I am old enough to remember British Rail - it was not perfect but believe me it was nothing like as awful as the current situation. Labour will take it back into public ownership - which is the right thing to do - but it will take a long time to turn this juggernaut around.

PoochiesPinkEars · 26/04/2024 09:28

@HauntedBungalow 🤣😏 <ironic laughter>

Itradehorses · 26/04/2024 09:24

If the railways were nationalised at least there would be accountability. The point of privatisation is not to improve services, it's to remove than from government provision to avoid blame for them not working.

Itradehorses · 26/04/2024 09:19

And yet every station I pass through has a a propaganda poster telling me that the service is running at 99.9999999999999% efficiency. Hmmmmm 🤔🤔🤔🤔🤔.

NoSquirrels · 26/04/2024 09:19

Of the last 3 return rail services I’ve caught, I’ve had Delay Repay on the last 2 journeys, either for the outward or inward bound leg. Today will tell if it’s third time’s a charm…

CranfordScones · 26/04/2024 09:16

I'm not convinced that nationalising them is going to fix the problem either... the days of British Rail weren't exactly much better.

Exactly. I think the working from home revolution has really affected their revenue, on top of their existing issues. The ugly truth is that current passenger levels aren't high enough to support the previous timetable. And the militant rail staff - many of whom earn a lot more than us - are just making things worse.

The problem is more difficult than saying: wouldn't it be wonderful if Keir Starmer was running the trains. The nationalisation of the past was a failure.

If your car is costing you £500 a month just to sit there (financing and insurance) you have no incentive to switch to the trains.

The thing that would make a difference is if Keir Starmer squared up to the unions. Not likely...

Zanatdy · 26/04/2024 09:15

My last trip they ended up paying me to travel, all £78 refunded and £20 extra! Last month I had £200 refunded. It’s ridiculous

HauntedBungalow · 26/04/2024 09:14

We seem to have the worst of all worlds atm - shit services, high prices and costing more public money than ever.

I can't remember the last time I caught a train that ran on time.

Driving isn't the answer either because there's potholes everywhere and if you go into a city it's all bloody car free zones and nowhere to park. But public transport is shit!

I swear to god it feels like some kind of plot to make us all stay at home forever, chatting all our secrets to Alexa and tiktok ready for the day when our glorious new Chinese-Russian megacorp overlords take over completely.

PoochiesPinkEars · 26/04/2024 09:06

It's awful!
I avoid public transport like the plague in this country despite the fact that it is against my principles to do so, but I can't rely on getting where I'm going on time if I do!

Our train companies are largely owned (largest shareholders) by European train companies.
The shareholders always get their payout so there is a steady flow of money flowing out of the UK (from train passengers) directly into the pockets of European train companies.

This increases the financial health of their train companies and limits ours, meaning we don't get the investment we need because the shareholders want their dividends and those dividends directly uphold their wealth...

Net effect is that our extortionate ticket prices and crap service subsidises European reasonable ticket prices and reliable services.

Yay.

https://www.forbes.com/sites/davekeating/2019/08/15/almost-all-british-train-lines-are-now-owned-by-other-eu-countries/?sh=6f6db086208f

Almost All British Train Lines Are Now Owned By Other EU Countries

Britain’s West Coast mainline, one of the last to be fully run by a UK company, has been acquired by a Trenitalia consortium. Privatisation has seen rail pass to foreign state railways.

https://www.forbes.com/sites/davekeating/2019/08/15/almost-all-british-train-lines-are-now-owned-by-other-eu-countries?sh=6f6db086208f

MidnightPatrol · 26/04/2024 09:06

Agree OP they are useless.

My regular train has 10 coaches and at least once a week there’s some issue which means it’s replaced with a 5 coach one at peak evening commuter time (think 6pm).

Which means it’s rammed, people can’t get on, there’s always people shouting at each other etc.

InTheUpsideDownToday · 26/04/2024 09:04

Medschoolmum · 26/04/2024 08:26

I paid £170 for an advance ticket for a trip into London this morning. Journey of around 1.5 hours. Booked a seat with a table so that I can work on the train. Got up 45 mins earlier than usual to get to the station on time. Parked at the station for an exorbitant sum. Arrive to be told that train is delayed by 22 mins. Annoying, but OK, I have built in additional time. Not a massive issue.

After waiting for 10 mins, they announce that the train is cancelled. Not stopping at my station because they are running late. (This is not some tiny village station with one person on the platform BTW- it is a substantial sized station with loads of people waiting for that train.

We are informed that the next train will depart half an hour after the original scheduled train. This will mean that I'm a bit tight on time but should just about make it to my meeting on time. This is why you build in a buffer zone, right?

So now the next train is delayed as well, who knows when or if it will arrive. When I finally manage to get on the train, it's clearly going to be heaving. No chance I'll get a seat. And in the meantime, I'm still sitting here in a dingy waiting room drinking crap coffee.

The last time I took a train was around 10 days ago. That one was also cancelled for a different reason. I was delayed by around 40 mins.

I know I can claim back the ticket cost etc, but how on earth do they get away with charging such extortionate prices for such ridiculously unreliable services? I used to live overseas in a country where the trains were much cheaper, cleaner and ran like clockwork. Why are we so incapable of doing the same?

I'm not convinced that nationalising them is going to fix the problem either... the days of British Rail weren't exactly much better.

I am so fed up of this shit show.

And they want people to stop working remotely and work from the office instead...

The trains are definitely shit, you are most definitely not being unreasonable. My son's train is cancelled all the bloody time.

Labour is planning to renationalise which will hopefully improve things as more money will be put back in instead of going to shareholders.

And to all the 'What about British Rail' people who will no doubt comment, well it was starved of money so of course it was going to fail.

Iheartmysmart · 26/04/2024 09:03

I don’t think I’ve traveled by train in years where there hasn’t been some sort of delay or cancellation. One particularly memorable journey was in the middle of the heat wave a couple of years ago when the train was cancelled one stop from my destination. We were all herded out into the platform to wait for the next one which wasn’t due for 90 minutes. No shelter and the only cafe was closed. Great!

I now drive everywhere if at all possible. It’s cheaper, more convenient and at least I get a seat!

IDoNotConsentToAstonResearch · 26/04/2024 09:01

randomchap · 26/04/2024 08:47

Labour's plan is to bring the companies into public ownership when the franchises end, so it's not going to be a quick process.

They will be bringing in automatic delay repay so that you won't have to claim. As this could cause more delay repays it'll hit the current companies bottom line and may be an incentive to improve.

Dh and I already get our money back for about 1 in 3 journeys so if that’s not an incentive to improve I don’t know what would be.

RancidOldHag · 26/04/2024 09:00

I remember the days of British Rail before nationalisation.

It was bad, and renationalisation won't be a magic bullet this time round.

I was wondering if being outside the EU will be the key point in this. There were rules about what sort of subsidies were permitted. Now we are free of them, perhaps well-targeted subsidy might be part of a more enduring and sustainable solution.

CoatRack · 26/04/2024 08:58

You know how government debt is over 100% of GDP, the deficit is 15% of GDP, councils are going bankrupt, rising tax burden per capita, public services are deteriorating due to mismanagement and underfunding, and you get less and less for your rising council taxes.

What makes you think that applying these people to your trains will make anything better?

There are 4 ways of spending money:
Your money on you.
Your money on other people.
Other people's money on you.
Other people's money on other people.

The last one is the way that government spending works, and it is by far the worst.

RandomMess · 26/04/2024 08:55

I live in NW we have 3 different train companies.

You hear complaints nationally about Avanti, that's our best provider 😂

They all charge different fares and to have to pay a higher price to travel on any train which you are forced to do because of all the delays and cancellations.

No one dares get the "last train home" so you go for the 3rd last train home which means you can't go to any concerts or similar without driving so they reduce the late services further 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Freysimo · 26/04/2024 08:54

Medschoolmum · 26/04/2024 08:45

Yeah, I really hope that nationalising them will help.

And yes, the Tories have destroyed most of our public services.

Good luck with nationalisation. The Welsh Labour Government took over management of trains a few years back. The service has actually got a lot worse.

Medschoolmum · 26/04/2024 08:54

MrsSkylerWhite · 26/04/2024 08:41

£170 for a relatively short journey is shocking.
I took a 5 hour car journey yesterday which cost around £45 in fuel. I dread to think what it would have been by train.

It's crazy, isn't it. Especially as this is one of the "cheaper" tickets where you can only travel on the train that you've booked. If I wanted the privilege of being able to travel on any train at any time, it would have cost in the region of £250.

Of course, I paid a premium for travelling at "peak" time so that I could get into London in time for my meeting. Oh wait...

OP posts:
stickygotstuck · 26/04/2024 08:53

There was a program the other day about the state of the railways. Really very interesting.

Essentially, measuring how much more expensive and shit they have become since privatisation. It's much worse than you'd think!

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