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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be shocked by what DD told me about her workplace?

240 replies

whatinthenameofcrapisthis · 24/04/2024 18:29

DD(17) has a part time job at Greggs around her college hours. She told me today that they (the staff) regularly find used needles in the toilets from people injecting drugs, and that it's well known that particular people spend a long time in the toilets doing that. The same people also often shoplift sandwiches and drinks. I asked DD what the policy is for dealing with this, ie do they contact the police, and she said "we don't ring the police, we just report the drug use via a specified number", ie a drug hotline for Greggs itself (?), and that some staff have protective equipment to pick up needles. I was so baffled by this.

Surely used needles being left in toilets is a matter for the police? Greggs staff are not paid enough to have to deal with this surely? I told my daughter she should not be doing this.
Granted it's not the best area where the store is that she works at, lots of poverty and crime etc, but still... This has really shocked me!

AIBU to expect my teen daughter who is paid minimum wage in Greggs not to have to handle used needles?!

OP posts:
Motherland2624 · 24/04/2024 20:56

whatinthenameofcrapisthis · 24/04/2024 20:52

Dear god 😳

Ooh u just reminded me of the guy who walks round the whole store in the middle of the day with shit pouring out of his trousers fun times at Tesco

whatinthenameofcrapisthis · 24/04/2024 20:55

@aridiculousargument
No we don't live on that side of the city, I already clarified that.

OP posts:
Queenofwistfulthinking · 24/04/2024 20:54

louderthan · 24/04/2024 18:49

I used to work in Greggs in the centre of Glasgow. The customer toilet was removed for this exact reason...!

Is that the one opposite central station? That area is full of junkies. I walk past it and they are constantly running out shoplifting from the shop. The poor staff .

Motherland2624 · 24/04/2024 20:54

lol finding a crack head passed out in the toilets is a daily struggle occurance for a tesco worker we even locked one in overnight once by mistake

whatinthenameofcrapisthis · 24/04/2024 20:52

TeaPleaseX · 24/04/2024 20:36

When my dh worked at Sainsbury’s he got called down from upstairs as someone had actually shit on the floor for no reason.

Toilets were open and free and clean. But no they just shat in the middle of the aisle and walked around doing their shopping.
It gets worse...
They was barred and actually came back in a week later to ask to be unbarred 😩. No shame at all.

Dear god 😳

OP posts:
whatinthenameofcrapisthis · 24/04/2024 20:52

MFF2010 · 24/04/2024 20:28

So you've said in one breathe that Gregg's shouldn't be making her do this because she's on minimum wage?? Then in the next told us it's not actually a part of her role, so why are you so upset and what would you like the company to do? You sound angry at them, it's not their fault shitty people abuse their premises and steal from them.

The police don't care,Greggs are doing exactly what they're supposed to do, it'll have been thoroughly risk assessed, they provide specially trained staff and the correct PPE. Many people on minimum wage face a level of risk in their jobs, that's why you have protective gear, training and processes. Cleaners handle all sorts of nasty chemicals so you should probably calm down.

lol. I'm not angry at anyone and I am perfectly calm 😂

I said I was surprised. Which is not the same as angry.

OP posts:
user1467306011 · 24/04/2024 20:51

God I am so stupid, have just realised why the one lad comes in and buys tin foil.

whatinthenameofcrapisthis · 24/04/2024 20:51

utilitarianism · 24/04/2024 20:45

I'd encourage her to find a job in a better area. Maybe it's naive to be shocked that this type of thing is commonplace in some places, and yes, it's impossible to avoid all danger and unpleasantness in the world, but I still do my best to minimise my chances of encountering it.

yes we are looking for other jobs. It's a shame as she enjoys the rest of the job.

OP posts:
2boyzNosleep · 24/04/2024 20:51

YANBU for being shocked that your DD & colleagues have to clean up needles, but naive to think that it's a police matter.

If you find used needles in a play park for example, it gets reported to the council, to come and clean it.

Since its on private property its down to Greggs to clean it up.

Greggs need to install a code lock for the toilet. Its not acceptable to expect staff to clean it up due to not installing preventative measures. As you said it's a matter of time before a child or vulnerable person is injured with one. Or maybe they should just get rid of the customer toilets. Not ideal but I don't think any of the greggs I've been to have toilets to use.

whatinthenameofcrapisthis · 24/04/2024 20:50

Screamingabdabz · 24/04/2024 20:17

Before everyone slags off the police further saying they ‘don’t give a shit’ - it’s not a police matter because the law was changed a few years ago that said any theft of goods below £200 was not a prosecutable offence. That’s why criminal gangs are basically helping themselves on a daily basis all over the uk. Because they can. With impunity.

Drugs are another matter and yes I agree a young woman should not have to clear needles or deal with drug addicts without precaution. What is the Greggs HR health and safety risk assessment for this?

Wow I didn't know this?! So you can steal items of a lower value than £200 and basically that's fine? 😳

OP posts:
Growlybear83 · 24/04/2024 20:46

Whilst I think it's a very sad sign of the times thst this happens, I think you're being unreasonable to be shocked or surprised , unless you've been living in a different country for the last 20 years.

utilitarianism · 24/04/2024 20:45

I'd encourage her to find a job in a better area. Maybe it's naive to be shocked that this type of thing is commonplace in some places, and yes, it's impossible to avoid all danger and unpleasantness in the world, but I still do my best to minimise my chances of encountering it.

molotovcupcakes · 24/04/2024 20:43

My collegue worked at a fast food place around 20 years ago and found a dead body of a drug user in their toilets.
The fast food place installed the UV lights, he left the job, but it must have been going on for years.

Saytheyhear · 24/04/2024 20:42

I would probably drill into her the risks of touching a used needle and explain that under no circumstances is she to lie to you if accidents happen or if she's coerced by a senior member to dispose of the needle and she ends up going against your advice.

Needle stick injury:
Do not put it into your mouth (if it's your finger etc)
Wash and squeeze the wound under water.
Go straight to A&E for a blood test to rule out hepatitis and updates on tetanus etc.
Remind her that following a needle stick injury her responsibility is not for senior to discharge her, end of shift etc. It's not for her to avoid telling family in case she gets into trouble for not doing as asked her responsibility is to her health.
Remember that your dd is used to listening to teaching staff etc and following instructions from adults so she may feel pressured to just do as a senior staff member asks... who is not the authority over her health.

UneFoisAuChalet · 24/04/2024 20:42

In my home town, the McDonalds near the ‘druggy’ park has ultraviolet lights in the toilets. Basically, you can’t see your veins to inject due to the lighting. Very depressing but it kept them out. Although, if you ate there, you had to make sure your burger and fries were smack in front of you or they would swipe them!

Angeldelight50 · 24/04/2024 20:37

aridiculousargument · 24/04/2024 20:01

Criminalising drug use has caused a lot of misery the world over.
it’s a public health issue, not a police matter.
safe injection sites would stop this pretty quickly but… nimby

Came here to say this.

It’s undoubtedly shit minimum wage workers have to deal with this kind of behaviour, but it is part of a much, much larger issue. The police aren’t going to bang up every single drug user up and down the country, and putting a code on local toilets just means your DD is faced with having to say ‘no’ and finding herself in an altercation. The only solution is to provide an alternative safe space such as injection sites.

TeaPleaseX · 24/04/2024 20:36

When my dh worked at Sainsbury’s he got called down from upstairs as someone had actually shit on the floor for no reason.

Toilets were open and free and clean. But no they just shat in the middle of the aisle and walked around doing their shopping.
It gets worse...
They was barred and actually came back in a week later to ask to be unbarred 😩. No shame at all.

Jeezitneverends · 24/04/2024 20:35

whatinthenameofcrapisthis · 24/04/2024 18:39

@KeyWorker
Also they wouldn't need to fingerprint the needles, the shop has CCTV so would show the person who'd spent 20 mins in the toilet before the needles were found. What if a child went in before the staff had discovered them? It's just awful.

That’s not evidence, all that shows is someone entering a toilet…who’s to say the needle wasn’t already there? Would the toilet be checked before and after every person uses it? You can see where this is going can’t you….its a shit situation, and if you’ve never had cause to be involved in the (pardon the pun) sharp end of drug use, you’re not unreasonable to be shocked. I wouldn’t want my 17 yr old working there

Medschoolmum · 24/04/2024 20:35

I'm shocked that you are shocked tbh. I thought it was common knowledge that all of our public services have been so heavily eroded that none of them function as they should any more. The police are no different.

That's what 14 years of Tory government does, I suppose.

WillowRoseTile · 24/04/2024 20:31

Off the point but this thread is totally putting me off using public toilets!

AlexaPlaySomeHappyHardcore · 24/04/2024 20:31

You’re right that your daughter isn’t getting paid enough to deal with used needles, no retail assistant should have to do that. Greggs should absolutely be doing more to stop the customer loos from being used for this purpose like a code on the door or something. Lots of places just don’t allow customers to use the loos at all. I don’t blame them.

Where I work, we don’t bother reporting the shoplifting (happens everyday, often multiple times a day) to the police unless we’ve been threatened or assaulted. Which happens a lot. The police rarely bother to come out. Even when one of the managers got put in a chokehold over a stolen bottle of wine they eventually came to collect cctv footage and a statement 2 weeks later.

Springlysprung · 24/04/2024 20:30

There’s nothing new about the situation ,‘it’s just a shame the government haven’t done anything to tackle this.
I grew up in a small North Yorkshire town- super historic , lots of tourists. Worked in the local national chain pub, I found (aged 18) someone overdosed on H in the toilets…. Our local CO-OP had blue lights in to prevent people from shooting up in there. This was 18 years ago. It’s rife everywhere, maybe Greggs could get ahead of the mark and provide a drugs bin in the toilet, if it’s an issue this addresses it.

MFF2010 · 24/04/2024 20:28

So you've said in one breathe that Gregg's shouldn't be making her do this because she's on minimum wage?? Then in the next told us it's not actually a part of her role, so why are you so upset and what would you like the company to do? You sound angry at them, it's not their fault shitty people abuse their premises and steal from them.

The police don't care,Greggs are doing exactly what they're supposed to do, it'll have been thoroughly risk assessed, they provide specially trained staff and the correct PPE. Many people on minimum wage face a level of risk in their jobs, that's why you have protective gear, training and processes. Cleaners handle all sorts of nasty chemicals so you should probably calm down.

boozeclues · 24/04/2024 20:23

Citrusandginger · 24/04/2024 20:19

Surprised by the blue light thing. The best veins are the ones you can feel, not the ones you can see. (Said with HCP head on, incase anyone is wondering).

I haven’t seen it in many places since to be fair so it probably doesn’t work, but I imagine drug users who regularly inject don’t have the best vein structure either, so won’t be able to feel a nice plump vein.

Dont quite a lot of drug users lose toes as they have to resort to injecting in between them due to how badly damaged their veins are?

Babyandmexox · 24/04/2024 20:21

I worked in a Burger King and it was literally like this bar the shoplifting.. we eventually got a coded door. But I honestly didn't realise how many people were on drugs until I worked there! The sharps box was full many times.