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AIBU?

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To be shocked by what DD told me about her workplace?

240 replies

whatinthenameofcrapisthis · 24/04/2024 18:29

DD(17) has a part time job at Greggs around her college hours. She told me today that they (the staff) regularly find used needles in the toilets from people injecting drugs, and that it's well known that particular people spend a long time in the toilets doing that. The same people also often shoplift sandwiches and drinks. I asked DD what the policy is for dealing with this, ie do they contact the police, and she said "we don't ring the police, we just report the drug use via a specified number", ie a drug hotline for Greggs itself (?), and that some staff have protective equipment to pick up needles. I was so baffled by this.

Surely used needles being left in toilets is a matter for the police? Greggs staff are not paid enough to have to deal with this surely? I told my daughter she should not be doing this.
Granted it's not the best area where the store is that she works at, lots of poverty and crime etc, but still... This has really shocked me!

AIBU to expect my teen daughter who is paid minimum wage in Greggs not to have to handle used needles?!

OP posts:
Girliefriendlikespuppies · 24/04/2024 22:51

I saw two lads walk into Greggs, stock up on as much food as they could carry and walk straight back out.

The staff didn't even bat an eyelid.

My dd works in WH Smith's, same age as ops dd, and some of the customers are actually unbelievable in how rude they are.

ClareBlue · 24/04/2024 22:51

aridiculousargument · 24/04/2024 20:01

Criminalising drug use has caused a lot of misery the world over.
it’s a public health issue, not a police matter.
safe injection sites would stop this pretty quickly but… nimby

Decrimilising theft has put plenty of hard working people out of business and facilities withdrawn from decent people and communities.

Thiswayorthatway · 24/04/2024 22:45

Police do not prosecute shoplifters if the theft is under £200

Otherstories2002 · 24/04/2024 22:43

DitzyDoughnutt · 24/04/2024 18:32

Greggs needs to put a code lock on the door. The code is given on the receipt with a purchase . The code changes hourly.

Hourly?! 😂😂

DonnaBanana · 24/04/2024 22:42

“Surely used needles being left in toilets is a matter for the police”

Not in a million years. I had my phone snatched from my hand in London and the Met didn’t want to know anything they just said they have no resources and here’s a crime number for the insurance. Have you also seen those people repeatedly looting shops in London? Staff told not to engage, same people over and over, no police.

StormingNorman · 24/04/2024 22:41

It’s not a nice job to pick up needles but there’s no risk if they have the proper equipment and so no reason to refuse.

Not reporting shoplifting isn’t unusual. The police are not coming out to investigate a pack of sausage rolls walking out the door.

Miyagi99 · 24/04/2024 22:31

It’s not a police matter, they have other stuff to deal with. I don’t know whether street scene would deal with the paraphernalia as it’s private property. I do think anyone dealing with sharps etc should be fully health and safety trained though, although I doubt someone gets paid more for being trained.

gotthearse · 24/04/2024 22:14

As mentioned thefts of under £200 aren't prosecuted.

Utterly pointless to dust a syringe for prints, all it proves is you touched the syringe, not what you did with it.

Prosecuting users for using doesn't achieve anything. They need safe injecting spaces, support and accessible rehab, not a fine.

downbutnotouttake969 · 24/04/2024 22:10

These multi million conglomerates around the world with their supporting political allies support the wealth divide that creates the theft and drug issues the western world has
Then they hold their hands up in desperation at the exact situation of capitalism and greed they support and encourage

AliceMcK · 24/04/2024 22:06

BabySnarkDoDoo · 24/04/2024 18:43

Do some Greggs have cafes? I don't think I've ever been to one with a customer toilet. If it's just a takeaway I didn't think they needed to provide toilet facilities. I agree it's not something your daughter should have to deal with. If they're shoplifters as well why doesn't the manager ban them?

Our local Greg’s is in a petrol station so there are toilets, not sure if it’s Greg’s, Spar or Euro garage’s responsibility to check and clean the toilets though.

It’s the same in a fairly large Sainsbury’s the next town over, I refuse to shop there, needles always in the toilets and baby change area.

downbutnotouttake969 · 24/04/2024 22:05

Oh dear you have been blinded by middle class privilege and now your daughter has to see the reality for some people you are surprised and worried.

Wake up and see the world around you outside of your protective bubble of his is life in the UK.

Without the protection of your privilege this is life for many many people trying to survive when the ruling classes that you want to be part of are - well the in the simplest terms liars bully's and thieves

Bridgertonned · 24/04/2024 21:58

People who are addicted to drugs behave awfully to those around them, and nmw staff shouldn't have to put up with that behaviour. People who are addicted to drugs are very likely to have experienced significant trauma. Both things can be true. Arresting people for what they do to feed addiction is pointless because the addiction is so much stronger than any deterrent effect of being arrested or fined. They need proper support to deal with the addiction and the root causes, for their sakes and the people they impact.

youspinmerightround22 · 24/04/2024 21:48

No I work in a job where I speak to and see these people day in and day out and try to help them turn their life around by offering them therapeutic psycho social interventions, counselling, and support alongside pharmacological treatment . I'm truly sorry that happened to you I really am it must have been terrifying. You should never judge a person until you have walked a mile in their shoes as the saying shoes.

OneBadKitty · 24/04/2024 21:45

From what I hear from people I know who work in retail, shoplifting is completely rife and shops can no longer prevent it. Someone who works in a Next store says that it's a daily occurrence and they come in and steal whole rails of expensive puffer jackets. Without a security guard on the door staff are powerless and allow it to happen because there are dangers in challenging. It's organised criminals.

Another I spoke to works in a Space NK and is faced daily with groups if Albanian and other immigrants who operate in gangs targeting city centre stores. They try to control it by limiting numbers of customers in the shops at any one time to but staff are frightened and it's not worth risk trying to challenge anyone.

ChishiyaBat · 24/04/2024 21:45

I have a nmw job in retail, you wouldn't believe the amount of literal SHIT that we have to deal with on a daily basis, nothing shocks me anymore, a lot of people are vile and disgusting. I have now refused to touch anything that involves bodily fluids because I DO NOT get paid enough to clean up after people who think it's ok to dump snot covered tissues, poo covered wipes and actual poo all over the shelves! I always wonder what goes through peoples heads and what their own house must be like to do these sorts of things!

Motherland2624 · 24/04/2024 21:42

youspinmerightround22 · 24/04/2024 21:12

The language on this thread is abhorrent. Druggies/junkies, crack heads. These are real human people. The majority who have suffered incredible trauma which has led them down the path they are on. Very few people actively chose to wake up one day and have an addiction to drugs. Yes some addicts are arseholes but they would be arseholes either way.

Ha ha utake it you don’t work a minimum wage job where you are constantly at risk of being stabbed spat at pushed over etc etc the company you work for don’t care nor do the police
or u might feel sorry for someone like me a widowed single parent working a night shift when the poor poor crack head who had a terrible start to life (as did I) decided he wanted to ram raid the shop and In the process injured us.poor poor man!!!!

mindutopia · 24/04/2024 21:40

I mean, I work at one of the top universities in the UK and we share our research centre with an NHS clinic that is public access. It took years of people doing drugs and having sex - yes, members of the public coming into our building to have sex in the toilets! - for the university to put a key code on the doors. This is in a fairly upscale urban area with a large wealthy/foreign student population. It's not the sort of area people imagine when they picture public sex and drug use. Nothing would shock me anymore! I think sadly anywhere with a public toilet is likely to deal with this to an extent.

Putting a key code on the door may help to an extent, but it may also put staff in the firing line for harassment and aggression if someone wants it and the staff won't hand it over. I don't think there is an easy solution other than closing the toilets really and pushing the problem elsewhere.

Sweetheart7 · 24/04/2024 21:24

CatamaranViper · 24/04/2024 18:42

They won't have enough staff to be running back and forth to lock and unlock doors or changing codes every hour.

Starbucks in Manchester print the code of the loo door lock on the receipt. Where I live live Greggs don't have a loo anyway but if needles are being found regularly it does sound like a code needs to be on the loo door.

suki1964 · 24/04/2024 21:18

@whatinthenameofcrapisthis I am sorry that you have a daughter that is having to deal with this

Unfortunately this is part and parcel of working in hospitality because no matter the customer, drink or drugs in - wits out :(

Ive worked in the sector for 40 years and nothing shocks me anymore. Well it does, I cant believe how low behaviour has got

When I started out working in pubs, long before paid bouncers were the norm, women were often employed as floor staff to keep the peace, lads were less likely to thump a female - now thats all changed and pubs/clubs/etc now employ trained security

We see drugs being sold and we would oike them out ourselves . Because the toe rags still had some sense of decorum about them

Toilets, Ive seen the lot, one toilet a very well dressed woman in office attire, including the heels, actually standing on the seat to have a pee!! And missing the pan totally

And the amount of poo spread on the walls, or the toilets totally blocked with loo rolls and god alone knows what, or the loos seats broken from those popping in for a quickie. The used condoms just dropped on the floor.

And dont even talk about drunk women on their period :(

Needles are now the next thing we have to deal with :( Even where I work now, middle class area, we have them. And it is shocking and scarey

Even clearing tables, filled nappy anyone? Tissues full of snot ? Chewed up and spat out food? ( and its not always children ) The amount of shit and crap in general we deal with every day would turn most peoples stomach

Mine turned today with a customers nasel drip landing on my hand. Minor in the grand scheme of things but thats working with the public for you - a server/shop worker/ bar person - we are totally invisible to the general customer , we arent human , we are low paid workers just there to make sure you have the night/lunch/breakfast experience you have paid for.

Just please leave the loo as you find

youspinmerightround22 · 24/04/2024 21:12

The language on this thread is abhorrent. Druggies/junkies, crack heads. These are real human people. The majority who have suffered incredible trauma which has led them down the path they are on. Very few people actively chose to wake up one day and have an addiction to drugs. Yes some addicts are arseholes but they would be arseholes either way.

BabySnarkDoDoo · 24/04/2024 21:07

Springlysprung · 24/04/2024 21:00

This isn’t true at all

It's not morally fine ofc, but the Police aren't likely to bother prosecuting if the offence is under this amount...

Springlysprung · 24/04/2024 21:00

whatinthenameofcrapisthis · 24/04/2024 20:50

Wow I didn't know this?! So you can steal items of a lower value than £200 and basically that's fine? 😳

This isn’t true at all

TeaPleaseX · 24/04/2024 21:00

*puts

TeaPleaseX · 24/04/2024 20:59

My brother also runs a pub in Victoria and they have a resident crackhead who sleeps outside and barks at customers. He's been there for 2 years. It doesn't out of customers but tourists do feel threatened by him.

When my brother goes outside to tell him to be quiet he goes "sorry mate I'm just bored". Quietens down, then he's off again barking or singing shirtless outside 😂. He's also barred as he tried to put his own head through a fruit machine. Because he was asked to leave for selling stolen meat!

Frangipanyoul8r · 24/04/2024 20:58

molotovcupcakes · 24/04/2024 20:43

My collegue worked at a fast food place around 20 years ago and found a dead body of a drug user in their toilets.
The fast food place installed the UV lights, he left the job, but it must have been going on for years.

Wow that’s truely horrific.

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