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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To wonder how you become a 999 responder?

37 replies

GraceyBeaker · 19/04/2024 16:42

I think I quite fancy this job but I’m struggling to work out how you get ‘in’. My grammar is good as is my manner on the phone, and I’ve done a healthcare based degree so would be able to discuss that at interview.

Anybody have personal experience getting into such a job? I’m in the north-west.

OP posts:
Chonk2023 · 19/04/2024 17:43

I used to do this job. I applied directly with the trust which for me was WMAS, keep an eye on NHS jobs. All training is provided you do need 5 GCSE's if I recall A-C. You have to do a typing test and a critical thinking test.

My background was totally unrelated but I had done lots of people management and was in a mid senior role so used to being under pressure, making decisions etc.

Pinkocsb · 19/04/2024 17:42

You can get info via the NHS app

Original poster
GraceyBeaker · 19/04/2024 17:40

YouAndMeAndThem · 19/04/2024 17:36

There's a magical thing called 'google' and if you type in ambulance call handler, you will get a lot of information.

No need to be sarcastic. I have googled obviously but I didn’t find a page that had a specific application form. I wanted to hear folks experiences and tips on how they managed at interview. That’s what an online forum is for

OP posts:
YouAndMeAndThem · 19/04/2024 17:36

There's a magical thing called 'google' and if you type in ambulance call handler, you will get a lot of information.

Original poster
GraceyBeaker · 19/04/2024 17:35

Haggisfish3 · 19/04/2024 16:46

Which service would you work for? They recruit call handlers for each section. Initial person is just an operator.

Likely ambulance service due to my interest in health but I think I’d take any service as a way in. Obviously at interview stage I’d present a passion for whatever

OP posts:
MrsDeltaB · 19/04/2024 16:50

I applied last year, did a couple of team sessions and example questions, submitted application.

They rang, said this is brilliant, your experience is exactly what we want/need etc. we just need your GCSES certificate for English and Maths. C grade minimum. I don't have any qualifications. Ruled me out. I was gutted, first time ever (45) my leaving school at 14 has gone against me.

ChooksnChicks · 19/04/2024 16:50

There's a 999 call centre in the BT office in Liverpool, if that helps.

Haggisfish3 · 19/04/2024 16:46

Which service would you work for? They recruit call handlers for each section. Initial person is just an operator.

ivegotthisyeah · 19/04/2024 16:46

And North Yorkshire they have an open day soon to apply ( not sure where your based)

LetsGoRoundTheRoundabout · 19/04/2024 16:46

Depends who you want to work for.

BT answer the initial 999 call. Then it’s directed to police, fire, ambulance. They all recruit their own staff directly.

Haggisfish3 · 19/04/2024 16:45

The police advertise them in midlands.

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