About pay review and bonus at work

You need to check the wording of your contract; when I worked in a role with a bonus it said something along the lines of it being discretionary subject to performance and the company's success. Also that being paid the bonus one year did not guarantee future bonus payments.

from my experience you never get a pay increase in your first year as the company assumes you were happy with the salary when you accepted it. After judging you’d performance by the next review they might then give you a % increase.
in terms of bonus it tends to up to x% with a percentage of that based on your performance and the rest on the company’s performance so unless the company has hit all its goals and you exceeded expectations then you won’t get 10%

A bonus is a bonus. That's why it's called a bonus. It's not part of your salary and not guaranteed. A bonus is also not a pay rise.

In my place of work my bonus depends on my performance and the company's performance. There's some sort of calculation which works out what each individual will get.

10% is a big bonus by today's standards. Has either you or your employer performed extremely well this last year?

If you joined just before last year's bonus was awarded, you won't have done enough work to be measured by, nor to have made a difference to how well the company performed so its usual in that situation for new employees not to get it.

Expecting a pay review so soon is ambitious in my opinion and never relay on a bonus - they are rarely contractual and usually discretionary

What’s the exact wording about bonus and when did they say it was normally paid?

any yes, most organisations do salary reviews once a year with a cut off if you’ve joined recently so that’s very normal.

Pay reviews always occur at the same time every year. If taking a pay cut to take the job was a concern, I would have asked questions about timing of salary review before accepting the offer. Likewise bonuses are discretionary and are awarded (usually) for good performance. I would have asked at interview stage what you have to do to earn a bonus, and if the 10% is a flat rate or if bonuses can be awarded up to 10%.

Don't forget your bonus will be taxed as well.

Opinions will differ but to me this is entitlement culture – I don't think employees deserve pay rewards simply for time served that are not related to performance. However, if the company has cultivated this entitled culture with its employees and then not clarified when it applies, then that's on them.

Yes, I think when taking a pay cut, it is on you to determine all the details that make that a dealbreaker or not to you.

what is your bonus based on? Normally it’s not a given bit you should have clear, measurable targets to meet to achieve the bonus.

for me my bonus is actually a profit share and division is decided by centre manager

This is all very standard and normal
a bonus is a bonus. It’s never guaranteed. It depends on business performance and/or your own performance (eg hitting sales, revenue or profit targets)
It’s very normal for pay rises and bonus (if made) to be awarded annually to all staff at the same time.

In my experience, bonus payments are always discretionary and subject to conditions and in now way guaranteed - I would never “bank on a bonus” if that makes sense.

our company is the same pay review is done at a set point every year and that is just how it is unless there is a specific reason to review ad hoc I.e. promotion or passing of a high level qualification. No transparency on pay - no one knows what anyone else is on, no pay brackets published.

I have never worked anywhere that it isn’t like this so would never have expected any different.

they aren’t going to change it, so I guess you put up with it, or make a decision to look elsewhere

It is an annual pay review, it doesn't mean when you've been there a year otherwise they'd be reviewing pay all the time. In this case it means every July.

What specifically does it say about the bonus? If it's not contractual then I'd expect it to be anything between 0-10% per year.

Standard to have pay reviews once a year and that anybody who joins after x date isn’t included. They should have told you it was July though as that isn’t particularly standard (1 Jan or 1 April far more usual in my experience).

Again, bonuses are pretty much never contractual and are always dependent on performance (either yours or business or both). Otherwise it wouldn’t really be a bonus, if it was guaranteed.

I'm not sure what your employer has done wrong at this stage? You took a pay cut, a bonus is not guaranteed

It was entirely your choice to take a pay cut
for this job though. What was mentioned specifically about a bonus? Usually that would depend on company performance above a certain level, that a bonus is paid at all. I’m not sure what complaint you think you have against company at the moment?