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Alcohol in pudding not clearly displayed

608 replies

Purpledefector · 17/04/2024 06:49

I need a bit of a reality check - prefacing to say I'm 2.5 years sober - and not sure if this is clouding my judgement a bit.

I bought a dine in meal in Sainsbury's and the pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

When I started to eat it I immediately noticed the very obvious taste of alcohol. Went and checked the packaging and listed within the ingredients was 'alcohol' but this wasn't mentioned or hinted at anywhere else on the product - in the picture or the describing words.

I was really surprised by this lack of transparency. Sainsbury's responded to my complaint really quickly - offered me a £10 gift card and said it would be fed back to the packaging department. I said that I felt that didn't reflect the seriousness of the issue and asked for it to be raised with a manager. It has been and their response is the same.

It's not sitting right with me, it feels like a huge error - and I want to take it further.

What's the general consensus?

OP posts:
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16
ButterCrackers · 18/04/2024 19:02

Cyantist · 18/04/2024 11:47

Alcohol is not a toxin

You need to inform yourself about alcohol. Alcohol is a toxin. The WHO puts it in the Class one carcinogenic substance category as a toxin along with tobacco and asbestos etc. There is no safe level. The people here who have quoted fermented foods such as ripe bananas, bread with yeast and such like that have alcohol in from the process of fermentation have such small amounts that it doesn’t get put into the blood as the normal liver can handle the alcohol right away. Obviously fermentation needs to be controlled so that a liquid doesn’t become alcoholic to the point of blood alcohol detection. Drinking alcohol found in wine, beer etc causes a detectable blood level of alcohol whilst the liver deals with processing the overload. There is no safe level established in any situation. Would I buy/eat/drink a product with alcohol in it? No thanks.

DoreenonTill8 · 18/04/2024 18:40

iLovee · 18/04/2024 18:30

I'm actually more suprised more people don't accidentally eat "toxins", the reading comprehension on this thread is shocking 😅

Same, but now I know why things like toilet duck and cleaning pods have to have a 'do not eat' warning!

Toptops · 18/04/2024 18:39

Yes, you need to check the ingredients list. I think the shop did what was reasonable.

Becgoz7 · 18/04/2024 18:37

Purpledefector · 17/04/2024 06:49

I need a bit of a reality check - prefacing to say I'm 2.5 years sober - and not sure if this is clouding my judgement a bit.

I bought a dine in meal in Sainsbury's and the pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

When I started to eat it I immediately noticed the very obvious taste of alcohol. Went and checked the packaging and listed within the ingredients was 'alcohol' but this wasn't mentioned or hinted at anywhere else on the product - in the picture or the describing words.

I was really surprised by this lack of transparency. Sainsbury's responded to my complaint really quickly - offered me a £10 gift card and said it would be fed back to the packaging department. I said that I felt that didn't reflect the seriousness of the issue and asked for it to be raised with a manager. It has been and their response is the same.

It's not sitting right with me, it feels like a huge error - and I want to take it further.

What's the general consensus?

I'm on quite a restricted diet. I check everything before eating (any ingredients list) i think the response was fair and you should be responsible for checking.

kkloo · 18/04/2024 18:37

PuddlesPityParty · 18/04/2024 18:24

It was rhetorical darling, but I suspect that’s above your comprehension 🫶 I am aware of how the conversation has developed - the majority of people have said it’s clear enough when it’s on the front AND back of the packaging. Bolds should be for the top allergens as other posters have mentioned and eloquently explained.

Maybe you could learn from the eloquent posters 😊

ThistleTits · 18/04/2024 18:35

Thelondonone · 17/04/2024 06:54

But it doesn’t really, the amount would be so minuscule that it’s negligible (or they would have to put abv on it). You’ve made your point but ultimately it was labelled so not sure what you want to achieve. I don’t think it’s unusual for this type of dessert to contain alcohol so in future you will check.

Edited

A miniscule amount is an issue for people with alcohol dependency. It doesn't necessarily mean physical dependence, it can also be psychological. Addiction is complex.
Perhaps some sort of symbol could be added to packaging.

iLovee · 18/04/2024 18:30

I'm actually more suprised more people don't accidentally eat "toxins", the reading comprehension on this thread is shocking 😅

BubblegumBlue24 · 18/04/2024 18:26

@PuddlesPityParty Common sense prevails! I feel I need to step away from this thread and lie down!!

PuddlesPityParty · 18/04/2024 18:24

kkloo · 18/04/2024 13:54

You just asked again how much clearer can it be 😂that's why people keep saying how it could be made clearer. Doh

Why don't you use your own brain seeing as you don't appear to be aware of how conversations develop? And you just once again asked the same question that you've just criticized me for answering 😂

Perhaps reading food labels is where you excel, but anything beyond that is too difficult.

Edited

It was rhetorical darling, but I suspect that’s above your comprehension 🫶 I am aware of how the conversation has developed - the majority of people have said it’s clear enough when it’s on the front AND back of the packaging. Bolds should be for the top allergens as other posters have mentioned and eloquently explained.

BubblegumBlue24 · 18/04/2024 18:23

CatherineDurrant · 18/04/2024 18:12

I understand that ANY alcohol for an alcoholic can be very serious indeed.

It should be labelled accordingly, just like gluten, dairy or nuts. I'd escalate it further: it's not about the tenner, it's about senior management changing a policy.

I assume you haven’t read the full thread as the answers are within it.

Labelling allergens in bold is down to law, an individual supermarket/management cannot change this and alcohol, which is not an allergen can’t be labelled the same as nuts for example.

Also,

IT. IS. LABELLED. Right ON THE FRONT OF THE PACKET!!!!!!

😫

kkloo · 18/04/2024 18:19

catonmyback · 18/04/2024 18:01

i think you were right to feedback but need to be more careful on checking labels

But presumably, people do check labels if they have intolerances

surely muslims check routinely for alcohol in products?

vegans check for animal products
people with allergies check ingredients

They do and I'm sure she will after this.

Most people don't start checking food labels thoroughly unless something triggers the need to.

Lots of vegans wouldn't have checked until they turned vegan.
Likewise people with intolerances wouldn't have checked until they realised they had intolerances or what those intolerances are.

pineapplesundae · 18/04/2024 18:19

You’re overthinking this.

DoreenonTill8 · 18/04/2024 18:17

CelesteCunningham · 18/04/2024 16:10

Could you respond to the questions about why you think alcohol should be more clearly signposted than allergens which could kill someone?

I think it's because avoiding the alcohol as posted waaay back is about feelings/choices/emotions which out weighs anaphylaxis of course in levels of seriousness....

CatherineDurrant · 18/04/2024 18:12

I understand that ANY alcohol for an alcoholic can be very serious indeed.

It should be labelled accordingly, just like gluten, dairy or nuts. I'd escalate it further: it's not about the tenner, it's about senior management changing a policy.

Ladybirdg1984 · 18/04/2024 18:09

I completely agree it's down to the purchaser to check ingredients. No different to someone who has a peanut allergy.

NB. I have to do this for my husband due to his allergies. Whilst I sympathise and it is a pain in the neck, you soon master the skill of skim reading.

catonmyback · 18/04/2024 18:01

i think you were right to feedback but need to be more careful on checking labels

But presumably, people do check labels if they have intolerances

surely muslims check routinely for alcohol in products?

vegans check for animal products
people with allergies check ingredients

kkloo · 18/04/2024 17:58

CelesteCunningham · 18/04/2024 16:53

At present, the allergens are listed in the ingredients (in bold, as required).

The presence of alcohol is listed in the ingredients (not bolded as it's not a major allergen) AND on the front.

If the alcohol was more clearly sign posted, then it would most definitely be more prominently displayed than the allergens.

Why should people with life threatening allergies have more onerous requirements for label checking than people who choose to avoid alcohol (for many very valid reasons, obviously).

I don't think that they should have more onerous requirements for label checking. Presumably they are the way they are for consistency and because food companies then don't feel the need to go above and beyond so they just go along with what is legally required.

I just think if it's something that customers should know then yes it should be more visible even for flavour reasons alone because that would be consistent with how pretty much all other food is labelled. The name and description should give you a good idea of how it's going to taste.

The pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

I hate hazelnuts so I would have immediately known that I wasn't going to like that, but if I did like hazelnuts I would have been seriously disappointed when I tasted it to know it tasted like alcohol because I hate desserts that contain alcohol.

I also would have been extremely disgusted by the coffee flavour, another strong polarizing flavour that isn't written on the front of the box but is on the sainsburys website. Perhaps it was on the back or side but that side of the packaging isn't visible on the site.

Sponge cake soaked in coffee sauce topped with chocolate and hazelnut cream and decorated with chocolate and hazelnut sprinkle

It seems for some reason they didn't want it to be immediately obvious it was going to taste like a tiramisu 😂

CelesteCunningham · 18/04/2024 16:53

kkloo · 18/04/2024 16:50

I don't think it should be more clearly signposted than allergens which could kill someone!

However, I assume that those allergens are listed on the back in the same format that is shown on the sainsburys website (the back of the packaging isn't shown) and that people with life threatening allergies are meticulous about reading the ingredients list.

I certainly wouldn't be opposed to them being more clearly signposted if people with those allergies wanted it to be more immediately apparent when they were purchasing food though.

At present, the allergens are listed in the ingredients (in bold, as required).

The presence of alcohol is listed in the ingredients (not bolded as it's not a major allergen) AND on the front.

If the alcohol was more clearly sign posted, then it would most definitely be more prominently displayed than the allergens.

Why should people with life threatening allergies have more onerous requirements for label checking than people who choose to avoid alcohol (for many very valid reasons, obviously).

kkloo · 18/04/2024 16:50

CelesteCunningham · 18/04/2024 16:10

Could you respond to the questions about why you think alcohol should be more clearly signposted than allergens which could kill someone?

I don't think it should be more clearly signposted than allergens which could kill someone!

However, I assume that those allergens are listed on the back in the same format that is shown on the sainsburys website (the back of the packaging isn't shown) and that people with life threatening allergies are meticulous about reading the ingredients list.

I certainly wouldn't be opposed to them being more clearly signposted if people with those allergies wanted it to be more immediately apparent when they were purchasing food though.

CelesteCunningham · 18/04/2024 16:10

kkloo · 18/04/2024 12:53

I never said that it was all about me.
It's just people keep asking "how much more clear do people want it?"
So I'm explaining how clear some of us want it.
Because we've already stated how clear we would want it, and yet people keep asking.

Hope that helps!

Could you respond to the questions about why you think alcohol should be more clearly signposted than allergens which could kill someone?

kkloo · 18/04/2024 13:54

PuddlesPityParty · 18/04/2024 13:20

Okay babes. You think what you want, but I mean seriously how much clearer can it be? It’s printed on the front and the back. It can hardly be called boozy whatever because then people would kick off it tastes more like coffee than booze. Sometimes we have to use our brains a little bit and actually take a bit of personal responsibility to look at what we’re consuming rather than doing things mindlessly.

Have a good day, hope you don’t have to have the horrible, challenging task of reading a label 💔

You just asked again how much clearer can it be 😂that's why people keep saying how it could be made clearer. Doh

Why don't you use your own brain seeing as you don't appear to be aware of how conversations develop? And you just once again asked the same question that you've just criticized me for answering 😂

Perhaps reading food labels is where you excel, but anything beyond that is too difficult.

PuddlesPityParty · 18/04/2024 13:20

kkloo · 18/04/2024 13:02

No, do you normally add 2 and 2 and come up with 765?

We were asked in regards to this one particular thing how we would like it to be made more clear, to which some of us responded. That's it.

Are you normally so ridiculous and dramatic?

Okay babes. You think what you want, but I mean seriously how much clearer can it be? It’s printed on the front and the back. It can hardly be called boozy whatever because then people would kick off it tastes more like coffee than booze. Sometimes we have to use our brains a little bit and actually take a bit of personal responsibility to look at what we’re consuming rather than doing things mindlessly.

Have a good day, hope you don’t have to have the horrible, challenging task of reading a label 💔

kkloo · 18/04/2024 13:02

PuddlesPityParty · 18/04/2024 12:55

So basically you can’t do anything for yourself and want the world to cater to you?

you do you hun xxxx

No, do you normally add 2 and 2 and come up with 765?

We were asked in regards to this one particular thing how we would like it to be made more clear, to which some of us responded. That's it.

Are you normally so ridiculous and dramatic?

PuddlesPityParty · 18/04/2024 12:55

kkloo · 18/04/2024 12:53

I never said that it was all about me.
It's just people keep asking "how much more clear do people want it?"
So I'm explaining how clear some of us want it.
Because we've already stated how clear we would want it, and yet people keep asking.

Hope that helps!

So basically you can’t do anything for yourself and want the world to cater to you?

you do you hun xxxx

kkloo · 18/04/2024 12:53

PuddlesPityParty · 18/04/2024 07:04

Well it’s not all about you, and unfortunately for you most people have said it is quite obvious and in a good place to state it. Putting alcohol in the title would suggest to me that it’s a higher %.

I never said that it was all about me.
It's just people keep asking "how much more clear do people want it?"
So I'm explaining how clear some of us want it.
Because we've already stated how clear we would want it, and yet people keep asking.

Hope that helps!