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Alcohol in pudding not clearly displayed

608 replies

Purpledefector · 17/04/2024 06:49

I need a bit of a reality check - prefacing to say I'm 2.5 years sober - and not sure if this is clouding my judgement a bit.

I bought a dine in meal in Sainsbury's and the pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

When I started to eat it I immediately noticed the very obvious taste of alcohol. Went and checked the packaging and listed within the ingredients was 'alcohol' but this wasn't mentioned or hinted at anywhere else on the product - in the picture or the describing words.

I was really surprised by this lack of transparency. Sainsbury's responded to my complaint really quickly - offered me a £10 gift card and said it would be fed back to the packaging department. I said that I felt that didn't reflect the seriousness of the issue and asked for it to be raised with a manager. It has been and their response is the same.

It's not sitting right with me, it feels like a huge error - and I want to take it further.

What's the general consensus?

OP posts:
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16
PinkLemonade3 · 17/04/2024 07:15

Agreed with others that you need to read the ingredients every time if there is something that you need to avoid. It’s annoying but becomes second nature.

Baconking · 17/04/2024 07:14

Bjorkdidit · 17/04/2024 07:10

I now see that it does say 'contains alcohol' on the front but it could be made a bit more prominent.

https://www.sainsburys.co.uk/gol-ui/product/summer-ttd-mealdeal/sainsburys-chocolate-hazelnut-pots-taste-the-difference-2x95g

Oh yes, it says it on the front.

Did your packaging look like this OP?

What would you like Sainsbury's to do above what they have already responded?

tellmewhenthespaceshiplandscoz · 17/04/2024 07:14

If it's been cooked off then actually you only need to boil on a high heat and the alcohol evaporates very quickly is my understanding?

IAmThe1AndOnly · 17/04/2024 07:14

Something like alcohol needs to be more prominently displayed.

Not just because of recovering alcoholics who may be triggered by it, but people who avoid alcohol for religious reasons, people who might give the dessert to their children and not want them to have alcohol.

It’s’ just not reasonable to expect people to scrutinise the small print when alcohol has the potential for wider implication.

jackstini · 17/04/2024 07:14

I think their response is valid, they are raising it with the packaging department

It does say 'contains alcohol' on the front though - you missed that. I get it's upset you, but it is labelled correctly, albeit that it could be bolder

Luddite26 · 17/04/2024 07:12

If you want to go further you should. We are annoyed at Sainsbury's for leaving alcohol next to the tills. We manage to avoid the aisles piled high then the end aisles but lately it's nearly blocking the entrance to the self serve bottles of spirits. Very annoying.
Well done on your sobriety hope this hasn't made you buckle.

EnglandRivieraOrchard · 17/04/2024 07:11

Are you expecting them to list all the common allergens and alcohol on the front of the packaging? I presume it also contained dairy, egg, nuts etc.

IAmThe1AndOnly · 17/04/2024 07:11

6Y5T · 17/04/2024 06:50

Cooking normally removes the alcohol content, leaving just the flavour

It doesn’t sound like the kind of dessert which has been cooked though.

And actually it’s not true that cooking removes all the alcohol. It will remove some, but the length of time you need to cook something for to remove all alcohol is incredibly high, and so if you cook with alcohol there will still be some alcohol present.

icelollycraving · 17/04/2024 07:11

What are you hoping they will do? They replied quickly, said they’d feed it back to packaging, and gave you a gift card.
Alcohol is used in lots of dishes to add flavour. I think it is on you to check, much like someone with an allergy or intolerance.
Well done on your sobriety, that’s a fantastic achievement!

Whatevershallidowithmylife · 17/04/2024 07:11

If you have something you need to avoid you always check the ingredients. DM is vegan and it’s not a given a packet of veg isn’t vegan because there might be a meat byproduct in the preservatives for example.

Desecratedcoconut · 17/04/2024 07:10

I don't think you'll get very far. It was labelled in the ingredients but wasn't declared on the front of the packaging. Lots of things which are dangerous to people are the same. While some packaging will make a song and dance about the inclusion and absence of things on the front, everyone with allergies and coeliacs are still stood around in the shop scanning the ingredients list.

TextureSeeker · 17/04/2024 07:10

I'm not an alcoholic but I really dislike the taste of alcohol. I think if it is a prominent flavour it should really be pretty clear. It'd be like buying orange chocolate but they just say chocolate on the front and you have to read the ingredients to see that its actually orange flavour.

Bjorkdidit · 17/04/2024 07:10

I now see that it does say 'contains alcohol' on the front but it could be made a bit more prominent.

https://www.sainsburys.co.uk/gol-ui/product/summer-ttd-mealdeal/sainsburys-chocolate-hazelnut-pots-taste-the-difference-2x95g

FiloPasty · 17/04/2024 07:09

I know that the bonne Maman rum baba are tagged as an alcohol product so you need an assistant as can’t be sold to under 18’s so it’s odd that it’s not flagged too, although as others have said if the process cooks it then it’s classed as not really containing alcohol. Well done on your sobriety.

Bjorkdidit · 17/04/2024 07:08

This product isn't cooked though. It's a mix of melted chocolate, marscapone, hazelnuts and booze on a sponge base.

The alcohol will still be in there, similar to chocolate truffle filling.

ManchesterBeatrice · 17/04/2024 07:08

Congratulations on your sobriety! That's a massive achievement, so huge congratulations.

I don't think it's worth taking this further, though, they've said they will feedback to the packaging department, and they have made suggestion.

I do understand why it would be frustrating, but I think it's probably best to move on.

Didimum · 17/04/2024 07:07

No one gets to tell you that a small amount of alcohol or the flavour of alcohol is no big deal.

Alcohol is an addictive and restricted product, so I think it should be clearly labelled in the name of the food or the sub line. No matter the amount.

I say this as someone who drinks moderately on a weekly basis.

tellmewhenthespaceshiplandscoz · 17/04/2024 07:07

Well done on your sobriety!

//

And also this OP. That's fantastic.

tellmewhenthespaceshiplandscoz · 17/04/2024 07:06

6Y5T · 17/04/2024 06:50

Cooking normally removes the alcohol content, leaving just the flavour

This.

Bjorkdidit · 17/04/2024 07:06

It would also be unsuitable for anyone who avoids alcohol for religious reasons.

You shouldn't have to scrutinise tiny print on the back of the packaging to find this information out.

I'm not saying they need to go to ridiculous lengths like when bags of nuts are labelled as 'contains nuts' or a bottle of gin states 'contains alcohol in a big yellow stripe on the front' but if it's not immediately obvious from the product and the title, as in this case, there should be something reasonably prominent on the front to state the product contains alcohol.

heldinadream · 17/04/2024 07:06

JustGettingStarted · 17/04/2024 07:01

I disagree. I'm sober, and I'm not triggered by things like tiramisu. But I would expect the packaging to say something.

The packaging did say something. It said alcohol in the ingredients.
I too have a thing I need to avoid - so I always check the ingredients. I don't need it flagged up apart from that: it's nice when it is but the fact that it isn't doesn't stop me from checking.

ApolloandDaphne · 17/04/2024 07:05

What else are you expecting them to do? I think their response was proportionate in these circumstances.

Tiswa · 17/04/2024 07:04

Looking at the packaging online and I agree it’s not even in bold and I would potentially give them to an under 18 so it should be
that said warnings for food seem to be over 1.2% whereas I think contains alcohol should be at the front

JustGettingStarted · 17/04/2024 07:01

Dacadactyl · 17/04/2024 06:53

I don't get the issue. You checked the ingredients list and alcohol was on there.

I don't think it needs to have "booze" written all over it.

If you don't want to eat products with alcohol in them, it's on you to check the ingredients.

I disagree. I'm sober, and I'm not triggered by things like tiramisu. But I would expect the packaging to say something.

Thepeopleversuswork · 17/04/2024 07:00

I can understand this might be a bit upsetting for you but it really is on you to check the packaging. A negligibly small, non active trace of alcohol will not be a problem for most people. It is disclosed, they aren't hiding it and I don't think it needs to have a trigger warning too?