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Alcohol in pudding not clearly displayed

608 replies

Purpledefector · 17/04/2024 06:49

I need a bit of a reality check - prefacing to say I'm 2.5 years sober - and not sure if this is clouding my judgement a bit.

I bought a dine in meal in Sainsbury's and the pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

When I started to eat it I immediately noticed the very obvious taste of alcohol. Went and checked the packaging and listed within the ingredients was 'alcohol' but this wasn't mentioned or hinted at anywhere else on the product - in the picture or the describing words.

I was really surprised by this lack of transparency. Sainsbury's responded to my complaint really quickly - offered me a £10 gift card and said it would be fed back to the packaging department. I said that I felt that didn't reflect the seriousness of the issue and asked for it to be raised with a manager. It has been and their response is the same.

It's not sitting right with me, it feels like a huge error - and I want to take it further.

What's the general consensus?

OP posts:
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16
Watchkeys · 22/04/2024 09:08

But people wouldn't be looking in that random corner of the packaging

If you're avoiding an ingredient, you need look all over the packaging to make sure it's not in the product. This is basic shopping 101. Sainsbury's isn't a public health body.

Kpo58 · 22/04/2024 08:59

Shestolemyboyfriend · 22/04/2024 05:08

Pretty clearly displayed on the front of the packaging.

But people wouldn't be looking in that random corner of the packaging to check if it was alcohol free, they would be looking in the name of the product and the description of it. Both of those make me think that the dessert is suitable for my 8 year old.

NoBinturongsHereMate · 22/04/2024 08:46

😂

soupfiend · 22/04/2024 07:45

NoBinturongsHereMate · 20/04/2024 10:11

Of course you do. People with no.specific dietary requirement don't need to read the lable. This is not a surprise.

Anyone who does have specific requirements has to read the information given. It's all there.

What do you expect supermarkets to do? Employ a member of staff to follow every shopper around saying 'Do you know what's in that?' every time they pick up a product?

Ive seen a new advert out for our local Sainsburys over the weekend, its for someone to sound a klaxon over at the chilled dessert aisle every time one of these is picked up

So some one is on the case for sure!

Watchkeys · 22/04/2024 07:41

Luddite26 · 22/04/2024 07:04

Yet so many have missed it.

There are many examples of people missing things. If the solution is to write it bigger, how big do you think red traffic lights need to be for cyclists?

Watchkeys · 22/04/2024 07:39

I wonder what people think Sainsbury's are trying to do here. 'Help for people with alcohol issues' or 'sell a pudding including details of all ingredients and allergens on the label'.

If you're trying to avoid an ingredient, you need to scour the packaging. That's on you, and it's the same for everyone, whatever they're trying to avoid. Why does the packaging have to assume you can't read text the same size as the ingredients list?

Luddite26 · 22/04/2024 07:04

Yet so many have missed it.

Shestolemyboyfriend · 22/04/2024 05:08

Pretty clearly displayed on the front of the packaging.

Alcohol in pudding not clearly displayed
kkloo · 21/04/2024 17:01

Longma · 21/04/2024 13:04

Is it clear though?

I think it is clear.
It's on the front and written in clear font, and is not particularly small font.

I saw it on the first opening of the image.

But yet loads of people missed it which shows that it's not that clear.

And for some here who have said it was clear they are looking at the packaging specifically to look for the wording.....if they were in the supermarket buying it themselves at least some of them would definitely have missed it.

And then we have people here who went looking for it, so they knew it was on the box and it still took a while to spot it.

So that would show that it's not actually clear, especially when there's no mention of alcohol in the name of the product, or in the description of the product....or in the second description of the product which is on the Sainsburys website and is presumably elsewhere on the packaging but they don't show it on the website.

It was a very badly labelled/described product in general.

I don't like alcohol in desserts but let's say I did and spotted the contains alcohol wording and was happy to buy the product, I then would have been disgusted to find that it had a coffee flavour also because that was written nowhere on the front of the packaging.

Alcohol and coffee and strong flavours in dessert so I expect it to be more immediately obvious what the flavour of the dessert is.

They're also flavours that if you are not a fan of will completely overpower the dessert and ruin it so the description should have been far more clear.

And if someone was to buy the product on their website they are unlikely to zoom in and look at the entire picture looking for anything about alcohol and there is zero mention of alcohol at all except in the ingredients list.

Also in the same range there's a tiramisu which was probably likely to be very close to it or even next to it on the shelf as there's only 5 desserts in the range that I can see

They have
strawberry and cream meringue kisses
Lime cheesecake slices
Sticky toffee pudding
Amaretto Tiramusu
Chocolate hazelnut pots

The chocolate hazelnut pot description on the front of the pack says
Sponge biscuit, layered with creamy chocolate hazelnut mascarpone and topped with chopped hazelnuts and chocolate shavings

I wouldn't be checking that further to see if it contained alcohol or coffee because I would assume it didn't...seeing as it didn't say so in the description and also because it was likely beside the tiramisu, why would they have 2 similar flavor desserts in such a small collection, but misrepresent the flavour of one of them? weird

It's definitely not clear. Everything should be considered, not just the fact that the wording is on the packet.

Longma · 21/04/2024 13:04

Is it clear though?

I think it is clear.
It's on the front and written in clear font, and is not particularly small font.

I saw it on the first opening of the image.

PuddlesPityParty · 21/04/2024 11:42

Kpo58 · 20/04/2024 23:49

Is it clear though? It took me looking at the packaging 4-5 times to see it. 2-3 of those times I knew it was on the front and wanted to see it from myself.

Maybe you need to go to the opticians then.

bradpittsbathwater · 21/04/2024 10:24

If people bother to read the op updates they will see that she admitted she didn't bother to read the label properly and it was on the front.

Longma · 21/04/2024 10:23

Tiswa · 17/04/2024 07:04

Looking at the packaging online and I agree it’s not even in bold and I would potentially give them to an under 18 so it should be
that said warnings for food seem to be over 1.2% whereas I think contains alcohol should be at the front

Bold is used to highlight key allergens.
Alcohol doesn't meet that criteria.

It does say that it contains alcohol, quite clearly, on the front of the packaging - this is in addition to it being in the ingredients list.

Tourmalines · 21/04/2024 10:10

It’s clear that that op has run off .

Luddite26 · 21/04/2024 10:03

I looked a number of times before I saw it written in plain sight.

OneTC · 21/04/2024 09:30

It's clear in the sense that it's written in plain language on it twice, but it's not clear in the sense that some people aren't very good at looking for things.

Kpo58 · 20/04/2024 23:49

JustRingJoeDuffy · 20/04/2024 11:43

Is this the product in question?
It says Contains Alcohol clearly on the front of the box 🫤
https://www.sainsburys.co.uk/gol-ui/product/sainsburys-chocolate-hazelnut-pots-taste-the-difference-2x95g

Is it clear though? It took me looking at the packaging 4-5 times to see it. 2-3 of those times I knew it was on the front and wanted to see it from myself.

Unopenedpackofmenssocks · 20/04/2024 12:08

JustRingJoeDuffy · 20/04/2024 11:43

Is this the product in question?
It says Contains Alcohol clearly on the front of the box 🫤
https://www.sainsburys.co.uk/gol-ui/product/sainsburys-chocolate-hazelnut-pots-taste-the-difference-2x95g

Wow. Thank goodness you turned up!

JustRingJoeDuffy · 20/04/2024 11:43

Is this the product in question?
It says Contains Alcohol clearly on the front of the box 🫤
https://www.sainsburys.co.uk/gol-ui/product/sainsburys-chocolate-hazelnut-pots-taste-the-difference-2x95g

NoBinturongsHereMate · 20/04/2024 10:11

Yalta · 20/04/2024 08:02

NoBinturongsHereMate PuddlesPityParty PinkLemonade3

Something like this I would check the ingredients particularly because a lot of chocolate desserts contain meat products and dairy

However I do know many people who are not vegan or vegetarian and don’t have allergies who just pop something like this in their basket without paying much attention to what is in the product

Of course you do. People with no.specific dietary requirement don't need to read the lable. This is not a surprise.

Anyone who does have specific requirements has to read the information given. It's all there.

What do you expect supermarkets to do? Employ a member of staff to follow every shopper around saying 'Do you know what's in that?' every time they pick up a product?

Riverlee · 20/04/2024 09:55

soupfiend · 20/04/2024 08:03

They're on my list for today!!!

Sainsbury are probably wondering why there’s an upsurge in the sale of these, or views on their website!

Kpo58 · 20/04/2024 08:42

TheYearOfSmallThings · 17/04/2024 07:29

I agree it should be included in the description (eg "with a hint of rum") but it is pretty clear on the front of the pack for anyone deliberately avoiding alcohol.

It's definitely not clear and anyone with sight problems wouldn't be able to see the tiny writing.

If I read the description of the product, I would think that it would be a nice posh dessert for my young children. This is why it is misleading. It should be in the description of the pudding to make it clear, not in micro letters elsewhere on the packaging.

soupfiend · 20/04/2024 08:03

sashh · 20/04/2024 06:33

Slightly of topic but I added these to my shopping and they are fairly good.

They're on my list for today!!!

Yalta · 20/04/2024 08:02

NoBinturongsHereMate PuddlesPityParty PinkLemonade3

Something like this I would check the ingredients particularly because a lot of chocolate desserts contain meat products and dairy

However I do know many people who are not vegan or vegetarian and don’t have allergies who just pop something like this in their basket without paying much attention to what is in the product

sashh · 20/04/2024 06:33

Slightly of topic but I added these to my shopping and they are fairly good.