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Alcohol in pudding not clearly displayed

608 replies

Purpledefector · 17/04/2024 06:49

I need a bit of a reality check - prefacing to say I'm 2.5 years sober - and not sure if this is clouding my judgement a bit.

I bought a dine in meal in Sainsbury's and the pudding was ' chocolate hazelnut pots' ' sponge biscuit layered with creamy chocolate hazelnut mascarpone and topped with hazelnuts and chocolate shavings'.

When I started to eat it I immediately noticed the very obvious taste of alcohol. Went and checked the packaging and listed within the ingredients was 'alcohol' but this wasn't mentioned or hinted at anywhere else on the product - in the picture or the describing words.

I was really surprised by this lack of transparency. Sainsbury's responded to my complaint really quickly - offered me a £10 gift card and said it would be fed back to the packaging department. I said that I felt that didn't reflect the seriousness of the issue and asked for it to be raised with a manager. It has been and their response is the same.

It's not sitting right with me, it feels like a huge error - and I want to take it further.

What's the general consensus?

OP posts:
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16
Scottishskifun · 17/04/2024 18:10

Well done on your sobriety.

I would agree with others though the responsibility is on you to check ingredients.
I get it's a pain, I'm gluten free you will be amazed at the things I have to check from drinks (vimto, cheaper cola and others contains barley), condiments, yogurts, ice cream etc all things which wouldn't obviously contain gluten.

Think you just have to chalk this one up as an error and move on.

IHaveNeverLivedintheCastle · 17/04/2024 18:09

CelesteCunningham · 17/04/2024 18:07

Also debunked repeatedly upthread.

Yes sorry.

CelesteCunningham · 17/04/2024 18:07

IHaveNeverLivedintheCastle · 17/04/2024 18:06

If it were cooked. Puddings like sherry trifle and tiramisu aren't cooked.

Also debunked repeatedly upthread.

ASighMadeOfStone · 17/04/2024 18:07

Kpo58 · 17/04/2024 18:05

I would complain too. There is nothing obvious on the front of that packaging showing that it contains alcohol and I could easily have thought that it was suitable for children.

Nothing obvious apart from it having "contains alcohol" on it and that the OP has now acknowledged she missed?

IHaveNeverLivedintheCastle · 17/04/2024 18:06

6Y5T · 17/04/2024 06:50

Cooking normally removes the alcohol content, leaving just the flavour

If it were cooked. Puddings like sherry trifle and tiramisu aren't cooked.

Kpo58 · 17/04/2024 18:05

I would complain too. There is nothing obvious on the front of that packaging showing that it contains alcohol and I could easily have thought that it was suitable for children.

MrsSunshine2b · 17/04/2024 17:54

I think it would have been considerate of them to label it more clearly although if you have an issue with a specific ingredient you should always check the ingredients list before consuming it.

However, they have offered you a goodwill gesture and are raising the issue with the relevant department, what more do you want from them?

kkloo · 17/04/2024 17:25

Sandwichblock · 17/04/2024 15:42

There are all sorts of ingredients different people need to avoid and they check the ingredients. I don't see how alcohol is any different?

When alcohol is in desserts though it tends to be an advertised feature on the package because it's a selling point and so that you know what the flavour is.

I would never expect there to be alcohol in it if it didn't, and why does it not specify what alcohol is in it?

BubblegumBlue24 · 17/04/2024 17:25

In all seriousness though it is on the front right above the expiry date, I expect most people look at the expiry date before deciding to purchase something. Just chalk it up to experience and remember for next time.

BubblegumBlue24 · 17/04/2024 17:23

Unopenedpackofmenssocks · 17/04/2024 10:08

And precisely NOTHING would have happened to the child other than them probably saying they didn’t like the taste.

Oh boy are you wrong. This ‘desert’ is clearly a gateway drug to the hard stuff.

You can bet your bottom dollar that posters child would have been raiding the local A&E necking hand sanitiser within 6 months of consumption of a teaspoon full of it 😜

Tahinii · 17/04/2024 17:12

CelesteCunningham · 17/04/2024 15:01

Unless they have nut allergies!

Always worth highlighting when allergies are mentioned - nut and peanut allergies are not necessarily any more serious than other allergies. Other common allergens include milk, egg and sesame but any food can cause an allergic reaction.

Some people with serious allergies struggle to have them taken seriously "because it's not as if it's a nut allergy", hence flagging it.

Unless you have other guidance from the person with the allergy, all allergies should be treated as equally serious.

Yes, good point. Nut allergies are the most well known but there are other allergies that are equally as serious.

PuddlesPityParty · 17/04/2024 17:04

marmiteoneverything · 17/04/2024 15:59

You are quite right, when I wrote that first post I hadn’t considered that the only things allowed to be in bold are the main allergens, and that it would complicate things. As I have said it later posts, I don’t think that alcohol traces and allergens are comparable when it comes to food labelling so it wasn’t a sensible suggestion of mine.

I also hadn’t seen other posters pointing out that is it printed clearly and separately on the front of the packet that they contain alcohol. That is a much better way of handling it and I stand corrected!

This was very gracious! Not something you see often on here!

MustafaFagg · 17/04/2024 16:57

Alcohol is a drug ? can you get Gin on prescription ?

kkloo · 17/04/2024 16:48

Beekeepingmum · 17/04/2024 09:21

I agree with you it should be more clearly labelled. I wouldn't expect a chocolate hazelnut pot to complain alcohol it is not obvious from the name or the description. I would expect the description to be "with a hint of brandy" or whatever it is in it.

Exactly
Why does it have 'alcohol' in the ingredients but not say what alcohol it is?
How are you supposed to know what the flavour is going to be then?

Riverlee · 17/04/2024 16:19

It does say ‘Contains alcohol’ on the front though.

Peaceandquietandacuppa · 17/04/2024 16:08

Purpledefector · 17/04/2024 09:27

God no! I will write back and accept the £10 though.

Why are you accepting the £10 when it had ‘contains alcohol’ on the front and in the ingredients?. You made a mistake not seeing the text on the front. Yet you still feel entitled to claim the £10?!

misszebra · 17/04/2024 16:02

there's alcohol in vanilla extract. you wouldn't be this up in arms over a Victoria sponge.

marmiteoneverything · 17/04/2024 15:59

NoBinturongsHereMate · 17/04/2024 15:21

There is a statutory use of bold in the ingredients list for specified common allergens. If you start putting random other stuff in bold it will be harder for people to spot those.

It's a legal requirement, not a design choice you can play with as you fancy.

You are quite right, when I wrote that first post I hadn’t considered that the only things allowed to be in bold are the main allergens, and that it would complicate things. As I have said it later posts, I don’t think that alcohol traces and allergens are comparable when it comes to food labelling so it wasn’t a sensible suggestion of mine.

I also hadn’t seen other posters pointing out that is it printed clearly and separately on the front of the packet that they contain alcohol. That is a much better way of handling it and I stand corrected!

diamondpony80 · 17/04/2024 15:59

There is an ingredient I avoid so I check the ingredients list of certain foods when shopping. As long as it’s mentioned I don’t see the problem. It’s not like you need to check everything for alcohol but surely a dessert, pudding or cake might be the kind of thing that could potentially contain alcohol so you’d expect to check?

Mrttyl · 17/04/2024 15:55

Dairy, gluten, nuts, sugar, animal products and alcohol are all commonly found in puddings. They are also things that many people can’t eat which is why there is a list of ingredients. The information is there so I think the response was fine. Once they have provided that info it is really your responsibility. What more do you want from them?

ReadingSoManyThreads · 17/04/2024 15:47

tellmewhenthespaceshiplandscoz · 17/04/2024 07:06

This.

This was a cold dessert, not a cooked/baked product though.

StarbucksQueen1 · 17/04/2024 15:44

Anyone with an allergy or actual issue checks ingredients where it was listed.
You aren’t allergic therefore didn’t check.
What’s your actual point?

Sandwichblock · 17/04/2024 15:42

There are all sorts of ingredients different people need to avoid and they check the ingredients. I don't see how alcohol is any different?

SmudgeButt · 17/04/2024 15:42

completely get this.

I work at a food bank and any new product that is dropped off to us is given a good check to see if there's any reason it can't go out with anyone's food parcel.

Alcohol is the top one and nuts being the second. And it's really surprising how much stuff is donated that contains alcohol - someone even donated a dozen bottles of mulled wine at Christmas obviously thinking they were doing the right thing. When we can't give items back to the donor we leave them where the volunteers work and some of them are happy to "dispose" of them.

Even silly me who works there - had some spare cash and it was a school break coming up so I bought a dozen jars of peanut butter, thinking easy lunches and snacks for kids. All of them had to be put out in the "at your own risk" area so people could take them but we couldn't put them in the holiday hunger bags being handed out.

BlackStrayCat · 17/04/2024 15:34

Just take some responsibility for yourself as an adult.

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