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Would we get away with this at the hotel?

263 replies

HOTD7383 · 12/04/2024 14:02

We are going to Lapland UK in November, it’s 1-2 hours away and we’ve got a really early entry time so we are staying near there the night before - the Legoland hotel as it’s got more child friendly facilities (soft play, a pool, crazy golf, a sensory area) and my DD (8) struggles with a normal hotel with nothing to do.

DD has autism and needs a lot of help and support therefore there is 3 of us adults going as her carers. The family rooms have 4 beds in them, therefore enough sleeping space for everyone, however the rule limits it to 2 adults only per room (despite allowing 3 children per room so it’s not for lack of space). This would mean booking 2 rooms at nearly £150 each, and £300 just for one night is extortionate (all nearby hotels are similar priced due to taking advantage of people staying there for the same purpose as us).

Would we get away with just 2 adults checking in and then us letting the 3rd adult into the room a little while later? Surely people are walking in and out of the hotel and their rooms all of the time and they don’t check where every single one of them are going if they’ve already got their hotel card etc?

OP posts:
Noyesnoyes · 14/04/2024 16:15

@CagneyAndLazy no still doesn't make sense..... I'm really that dim!!

CagneyAndLazy · 14/04/2024 16:12

Noyesnoyes · 14/04/2024 12:10

@CantFindTheBeat what's the loss, I'm so dim I cannot work it out.

Please help.

If there are 3 adult guests that should be 2 rooms sold, as per the hotel's rules on room occupancy.

If the the 3 adults scam them by only booking 1 room, they don't get paid for the second room.

Assuming the hotel doesn't run at full occupancy - and realistically none do - they are losing the revenue of 1 room for each day of the stay.

fieldsofbutterflies · 14/04/2024 12:56

crumblingschools · 14/04/2024 12:42

I’m sure many single adults/parents quite like a room charge per person rather than per room

They wouldn't be booking a room for four though, would they? 🤔

Noyesnoyes · 14/04/2024 12:54

crumblingschools · 14/04/2024 12:18

@Noyesnoyes if children go free and you are pretending that one adult is a child, can you work out the loss? If you pay per adult not per room and you have 2 people staying but only pay for one adult can you work out the loss?

No I'm just to dim, what's the loss?

Can you try and e plain it again?

crumblingschools · 14/04/2024 12:42

I’m sure many single adults/parents quite like a room charge per person rather than per room

fieldsofbutterflies · 14/04/2024 12:27

crumblingschools · 14/04/2024 11:48

Some hotels don’t charge for young children but charge per adult. So if you are putting 3 adults in a family room but only putting 2 adults on the booking form that would be deception

Well, that's on the hotel for not charging appropriately for their rooms then.

crumblingschools · 14/04/2024 12:18

@Noyesnoyes if children go free and you are pretending that one adult is a child, can you work out the loss? If you pay per adult not per room and you have 2 people staying but only pay for one adult can you work out the loss?

Noyesnoyes · 14/04/2024 12:10

@CantFindTheBeat what's the loss, I'm so dim I cannot work it out.

Please help.

Noyesnoyes · 14/04/2024 12:08

crumblingschools · 14/04/2024 09:34

@Noyesnoyes do you shop lift, or not think that is a crime either? If there is a different pricing structure for adults/children and you pay for 2 adults when in fact there will be three, that is wrong. If the price is the same or you just pay for the room, then it might simply be a case as another poster has said that the computer says no as the beds aren’t designed for that number of adults. Then you can phone them and describe the situation.

I think it is interesting that many people don’t think anything of cheating a hotel out of money, but wouldn’t steal from a shop.

But I'm agreeing it should carry a custodial sentence and IOP and all the occupants (adults), should have a criminal record.

Honestly, it's the start of money laundering or bank heists!

crumblingschools · 14/04/2024 11:48

Some hotels don’t charge for young children but charge per adult. So if you are putting 3 adults in a family room but only putting 2 adults on the booking form that would be deception

zingally · 14/04/2024 11:29

I wouldn't have given it a second thought personally. You've paid for 4 people, so I wouldn't give a fig whether that was 3 adults and a kid, or 2 adults and 2 kids.
The hotel won't even notice, and if you're only there for one night, housekeeping won't even have a chance to notice.

Hotels are full of people wandering in and out. They won't have a clue who is in each room.

The whole "what about a fire?" is nonsense. In your entire life, how many stories of entire hotels burning down in this country can you remember? I think I can remember ONE. The likelihood of a) a fire and b) them needing to rescue you is infinitesimally small. You're much more likely to die on the drive there, than you are burn to death in a hotel fire.

fieldsofbutterflies · 14/04/2024 09:49

ruffler45 · 13/04/2024 20:00

I said dont expect to get away with it, they may.

If the staff are lax then they are party to the deception and not exactly acting in the company's best interests.

Edited

How is it deception?

OP has booked a room that sleeps four people and is using it to sleep four people.

The hotel isn’t missing out on anything. They’re charging the same amount of money for the room regardless of how many people stay in it.

CagneyAndLazy · 14/04/2024 09:45

crumblingschools · 14/04/2024 09:34

@Noyesnoyes do you shop lift, or not think that is a crime either? If there is a different pricing structure for adults/children and you pay for 2 adults when in fact there will be three, that is wrong. If the price is the same or you just pay for the room, then it might simply be a case as another poster has said that the computer says no as the beds aren’t designed for that number of adults. Then you can phone them and describe the situation.

I think it is interesting that many people don’t think anything of cheating a hotel out of money, but wouldn’t steal from a shop.

I think a lot of that comes from a position of being dim.

It's easy for them work out that if you steal something physical there is a loss, but their thinking ability doesn't extend to working out that there's a loss incurred in this example.

One of them will probably reply to this demanding I explain what the loss is. 😂

LlynTegid · 14/04/2024 09:37

To me the words 'reasonable adjustment' for your DDs special needs seem to apply. Hope one of the suggestions others have made works.

crumblingschools · 14/04/2024 09:34

@Noyesnoyes do you shop lift, or not think that is a crime either? If there is a different pricing structure for adults/children and you pay for 2 adults when in fact there will be three, that is wrong. If the price is the same or you just pay for the room, then it might simply be a case as another poster has said that the computer says no as the beds aren’t designed for that number of adults. Then you can phone them and describe the situation.

I think it is interesting that many people don’t think anything of cheating a hotel out of money, but wouldn’t steal from a shop.

Noyesnoyes · 14/04/2024 06:43

crumblingschools · 13/04/2024 11:10

@PrattleTime if you would have to pay for an extra adult and you didn’t then surely it is against the law. Bit like going to an attraction/theme park and smuggling an extra person in without having to pay for them

Against the law! Indeed it's a heinous crime and OP definitely risks getting a criminal record, very likely a custodial sentence.

Then she'll be sharing a cell and not a hotel room.

Well deserved though!

Maverickess · 13/04/2024 21:00

I work in a hotel, not Legoland unfortunately 🤷🏼‍♀️ Just ring and ask, or book 3 kids and an adult, then ring and say you noticed it's wrong on the confirmation, booking systems can only do what they've been programmed to do online but usually a human can override it. Though you do run the risk of a no if they're strict about it. But just arriving with an un/incorrectly booked person runs the risk of being told no and you have to have an extra room on the day too.

I could put 10 people in a max occupancy of 2 room if I wanted to, it would give me a warning but let me do it, but you couldn't online.

It's likely that it's because the beds aren't really suitable for adults and they'd be at fault if they let you book say 4 adults in that room but 2 beds are smaller and not really suitable for an adult, they'd be miselling the room.

And it is actually a requirement (maybe legal or an insurance thing, I'm not sure on that bit) that hotels have accurate numbers and contact details for each room (the lead booker, not everyone) and no, the fire service won't just take staff's word for it when a building is on fire and there's potentially people in there that there's no one in that area etc, people wander around in hotels, people bring people back, people don't come back because they're in another hotel with someone, people room hop. Unfortunately I've been in this situation and they do a systematic search of all areas, they did ask if everyone that was booked was accounted for (they were) but they didn't just take my word for it, they looked anyway, but if someone wasn't accounted for they'd have known they were potentially actually looking for someone and where to start.

People do it all the time - do you really think staff kick you out if you bring a one night stand to your room, for example?

Well I have, and I've also turned a blind eye, depends on the situation.
One person booked and they try and sneak another 3 in late at night and pissed and I clock it? No, because chances are they're going to be noisy, piss off other guests and then I'm going to have a fight on my hands getting them out.

This situation? I'd just explain the beds aren't really suitable for adults, but change the booking to an adult but if it attracted an extra charge then I might waive it, depending on the attitude of the guest tbh. I'd only then be bothered if they complained about the bed not being suitable or wanted extra stuff or left a shitty review after being told about the beds. But that does happen and as they say, no good deed goes unpunished!

It's not about being the staff being a 'party to deception' it's about giving good customer service and understanding different situations and reacting accordingly.

ruffler45 · 13/04/2024 20:00

fieldsofbutterflies · 12/04/2024 19:12

People do it all the time - do you really think staff kick you out if you bring a one night stand to your room, for example?

I said dont expect to get away with it, they may.

If the staff are lax then they are party to the deception and not exactly acting in the company's best interests.

Kijuity · 13/04/2024 18:11

PrattleTime · 13/04/2024 08:39

A quick peep back at your previous posts reveals otherwise. Lots of attacking and sniping at posters and rude to people. Lots of HTH posts when you can't possibly think it helps.

All of which is fine. Be who you are.

But to parade yourself as 'decent' is in fact dishonest in itself.

🤣 mic drop. Love this.

fieldsofbutterflies · 13/04/2024 17:33

crumblingschools · 13/04/2024 17:31

@Citrusandginger but if you were in the off season, which OP is booking for, so will likely have empty rooms?

It doesn't matter.

It's a room for four people. OP is filling it with four people. The fact that one of those people is an adult makes not one bit of difference.

crumblingschools · 13/04/2024 17:31

@Citrusandginger but if you were in the off season, which OP is booking for, so will likely have empty rooms?

Citrusandginger · 13/04/2024 17:24

crumblingschools
For people who think it is okay, would you be happy if you ran a hotel and people did this, so you lost out financially

So I could sell an extra room and make more money?

GoodAfternoonGoodEveningAndGoodnight · 13/04/2024 16:56

SwingTheMonkey · 13/04/2024 13:50

No. Not ‘this’.

Are people really that stupid that they believe the fire brigade would only be looking for the actual number of people checked in? Like a pp said, are you one of the those idiots that believe the fire service wouldn’t look for an injured infant in a car crash unless you displayed a twee sign?

Well, aren't you delightful.

IAmAnIdiot123 · 13/04/2024 16:31

Noyesnoyes · 13/04/2024 16:23

And who could blame them.... I mean they're not trained to save lives, they're there to judge what loves they should save!

Exactly! It's honestly shocking, the whole sorry setup needs immediate review.

Noyesnoyes · 13/04/2024 16:23

IAmAnIdiot123 · 13/04/2024 11:53

It is a huge risk because if there is a fire and you are all trapped, the firefighters will check the booking and if it says 2 adults and 2 children, they won't help the extra adult and will leave them there as they haven't paid the full rate.

And who could blame them.... I mean they're not trained to save lives, they're there to judge what loves they should save!