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Would we get away with this at the hotel?

263 replies

HOTD7383 · 12/04/2024 14:02

We are going to Lapland UK in November, it’s 1-2 hours away and we’ve got a really early entry time so we are staying near there the night before - the Legoland hotel as it’s got more child friendly facilities (soft play, a pool, crazy golf, a sensory area) and my DD (8) struggles with a normal hotel with nothing to do.

DD has autism and needs a lot of help and support therefore there is 3 of us adults going as her carers. The family rooms have 4 beds in them, therefore enough sleeping space for everyone, however the rule limits it to 2 adults only per room (despite allowing 3 children per room so it’s not for lack of space). This would mean booking 2 rooms at nearly £150 each, and £300 just for one night is extortionate (all nearby hotels are similar priced due to taking advantage of people staying there for the same purpose as us).

Would we get away with just 2 adults checking in and then us letting the 3rd adult into the room a little while later? Surely people are walking in and out of the hotel and their rooms all of the time and they don’t check where every single one of them are going if they’ve already got their hotel card etc?

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BingoMarieHeeler · 16/05/2024 17:59

HotWheelsMumma · 16/05/2024 16:57

As this is a hotel aimed at children, the security of who is walking in and out is far tighter. I have stayed at the CBeebies hotel (also operated by Merlin, like Legoland) and because of it being a children’s hotel they are very strict on showing check in passes etc as you wander in and out. I wouldn’t want to stay somewhere that is marketed as kid friendly, that was lax enough to let random people mill about.

They’re really, really not 😄 not at Legoland at least. At the park yeah, but not the hotel.

HotWheelsMumma · 16/05/2024 16:57

As this is a hotel aimed at children, the security of who is walking in and out is far tighter. I have stayed at the CBeebies hotel (also operated by Merlin, like Legoland) and because of it being a children’s hotel they are very strict on showing check in passes etc as you wander in and out. I wouldn’t want to stay somewhere that is marketed as kid friendly, that was lax enough to let random people mill about.

Clearinguptheclutter · 15/04/2024 19:33

Id just say that it’s 2 adults and 2 kids and the2nd kid is just “in the bathroom” (i.e still in the car) when you check in. It will be fine:

Scarletttulips · 15/04/2024 19:29

and there’s spares in the cupboards

Ourlittletalks · 15/04/2024 19:26

I’d chance it. And ignore PPs saying the beds won’t be made up - that’s completely untrue. I always book legoland for myself and DD, and even with just the two of us all of the beds are made and ready.

senchildren · 15/04/2024 16:52

Also - if you need an extra carer and it’s too expensive look at direct payments - employ the third person as a PA and you can pay for it that way I hope it helps

senchildren · 15/04/2024 16:47

Ask MNHQ to take this thread down. I know someone who works there and is a jobsworth and has seen this thread - get your dates / identifying info to disappear x

fieldsofbutterflies · 15/04/2024 16:34

CagneyAndLazy · 15/04/2024 16:30

But then people would take the discount and still have more people in the room anyway.

Why wouldn't they - If it's ok to ignore the 2 adults rule, why would they stick to the rule when it comes to the discount?

Well, yes, they could do that.

Just like people getting the single person discount could bring a one night stand back to their room, or a family of five could book a room for four.

Unless hotels are going to start scanning everyone in and out, then there are always going to be people who take advantage, but they can mitigate that by charging a flat rate per room, or per occupant, to maximise their profits.

CagneyAndLazy · 15/04/2024 16:30

fieldsofbutterflies · 15/04/2024 16:28

I agree that they should charge the same price whether it's for adults or children, and they could always offer a discount for three people, just as they do for single person occupancy.

Edited

But then people would take the discount and still have more people in the room anyway.

Why wouldn't they - If it's ok to ignore the 2 adults rule, why would they stick to the rule when it comes to the discount?

fieldsofbutterflies · 15/04/2024 16:28

CagneyAndLazy · 15/04/2024 16:20

@fieldsofbutterflies

If the hotel/train company/attraction are that bothered, they're free to change their pricing structure.

They should change it to charging for 4 x adults per room, no matter what.

Not at all fair on a single parent needing a room for 1 adult and 2 children though, but never mind.

I agree that they should charge the same price whether it's for adults or children, and they could always offer a discount for three people, just as they do for single person occupancy.

CagneyAndLazy · 15/04/2024 16:20

@fieldsofbutterflies

If the hotel/train company/attraction are that bothered, they're free to change their pricing structure.

They should change it to charging for 4 x adults per room, no matter what.

Not at all fair on a single parent needing a room for 1 adult and 2 children though, but never mind.

fieldsofbutterflies · 15/04/2024 15:43

crumblingschools · 15/04/2024 15:27

Funny how an organisation should do something to stop people stealing/defrauding them rather than people acting responsibly

IMO, people aren't acting irresponsibly by booking a room for four people to sleep four people.

So yes, it's up to the hotel to change their pricing structure if they don't want that to happen. If I owned a hotel I would charge a flat rate for a family room, no matter how old the occupants. Seems like common sense to me.

crumblingschools · 15/04/2024 15:27

Funny how an organisation should do something to stop people stealing/defrauding them rather than people acting responsibly

fieldsofbutterflies · 15/04/2024 15:23

crumblingschools · 15/04/2024 15:19

@fieldsofbutterflies but why do people feel that is acceptable but they wouldn’t steal from the gift shop in either hotel/attraction?

Because stealing from a gift shop is taking something tangible.

Booking a room for four and using it to sleep four people is not even remotely comparable, and tbh if the hotels were that bothered, they would make sure every occupant had ID with them on booking. But they don't.

crumblingschools · 15/04/2024 15:19

@fieldsofbutterflies but why do people feel that is acceptable but they wouldn’t steal from the gift shop in either hotel/attraction?

Hecatoncheires · 15/04/2024 15:17

OP, there are many things in life that I get myself worked up about and this is not one of them. Hope you and your family have a great time.

fieldsofbutterflies · 15/04/2024 15:14

CagneyAndLazy · 15/04/2024 09:24

No different to charges for seats on flights or trains etc. Children take up the same space as adults but there is a concession for children.

So why not buy a child ticket for adults travelling by train?

If 3 adults are staying at this hotel, the hotel expects to get the revenue for 2 rooms, not 1 room. It's not complicated.

I suspect many people would buy themselves a child ticket if they thought they could get away with it, tbh.

And lots of parents do lie about their childrens' ages to get discounts at attractions, or soft play, or the bus etc. I don't see this as being any different to that.

If the hotel/train company/attraction are that bothered, they're free to change their pricing structure.

Manthide · 15/04/2024 15:01

HOTD7383 · 12/04/2024 14:08

That’s a really good idea and then it accounts for there being 4 people in the room (incase a fire as PP said)

We has a similar issue a few years ago as there were 3 adults ( me and 2 adult daughters) and 1 child. We booked 2 adults 2 children and told my younger daughter (20 at the time) to say she was 14 if asked - we weren't.

KimberleyClark · 15/04/2024 09:39

Have you booked breakfast? They might query why it’s three adults for your room number rather than two.

CagneyAndLazy · 15/04/2024 09:33

Just to add, if I was running the hotel in OP's case I'd bend over backwards to help make it as comfortable as possible for her and her family if they're needing to have 3 adults in 1 room due to her DD's disability.

People just blatantly scamming the hotel out of a night's room revenue is a different matter.

CagneyAndLazy · 15/04/2024 09:24

fieldsofbutterflies · 14/04/2024 16:18

If a room sleeps four people, why does it matter whether those people are eight, eighteen or eighty, though? It doesn't, really.

If the hotel don't want to miss out financially, they should change their pricing structure to charging per occupant, regardless of age.

No different to charges for seats on flights or trains etc. Children take up the same space as adults but there is a concession for children.

So why not buy a child ticket for adults travelling by train?

If 3 adults are staying at this hotel, the hotel expects to get the revenue for 2 rooms, not 1 room. It's not complicated.

Noyesnoyes · 15/04/2024 08:28

ALJT · 15/04/2024 08:21

Probably unpopular but we do this every year when we go to Alton towers, we take my little brother who is 17 with me, my husband and 2 kids…

"Faints"

ALJT · 15/04/2024 08:21

Probably unpopular but we do this every year when we go to Alton towers, we take my little brother who is 17 with me, my husband and 2 kids…

Noyesnoyes · 14/04/2024 16:21

@CagneyAndLazy and @CantFindTheBeat did you know they've taken the word gullible out of the dictionary?

fieldsofbutterflies · 14/04/2024 16:18

CagneyAndLazy · 14/04/2024 16:12

If there are 3 adult guests that should be 2 rooms sold, as per the hotel's rules on room occupancy.

If the the 3 adults scam them by only booking 1 room, they don't get paid for the second room.

Assuming the hotel doesn't run at full occupancy - and realistically none do - they are losing the revenue of 1 room for each day of the stay.

Edited

If a room sleeps four people, why does it matter whether those people are eight, eighteen or eighty, though? It doesn't, really.

If the hotel don't want to miss out financially, they should change their pricing structure to charging per occupant, regardless of age.