Airbnb host check out demands - AIBU to ignore

Good for you, lazy hosts just wanting you to be a cleaner when they already charge for it.

Have you had any contact since @Senseonhorizons ? Especially about the heating?

Edit - did you actually get the breakfast? Not sure hosts realise the "breakfast" part should ever be done! Only once have I ever had this. Not sure what the think the 2nd "B" is for?

We always strip the beds, put the rubbish out and load the dishwasher. We don’t leave stuff around the kitchen that needs washing and clear the fridge out.
However we are use to staying at LandmarkTrust properties so this is the norm.

If you were not told to do this as part of the booking deal then it’s out of order.
As is the heating issue and I would be making a formal complaint about that or / and mentioning it on trip advisor or similar.

Doesn’t everyone strip beds and empty bins as a courtesy?
heating definitely an issue though

I can't believe you have stayed in over 100 Airbnb's and never been asked to take your rubbish out!! I think you probably have not read the check out instructions before.

re: no heating situation - leave them a review that reflects this

Emptying bi a and stripping beds seems normal to me.We also leave things tidy eg crumbs swept up etc. I sympathise about being cold though. I wouldn't expect heating in the bedrooms but would use spare blankets. Downstairs should be warm . After a number of cold house stays and unfathomable heating systems I never stay anywhere without a functional open fire or wood burner even in southern Europe.

Sorry I haven’t read the whole thread but just a quick note on the bins: it depends on your check out day but I think guests are often asked to take the bins out so that the rubbish collection doesn’t get missed as the cleaners may not arrive until after the bin lorry has been. Otherwise the rubbish build up quickly and then next guests have to cope with a stinking full outdoor bin.

Agreed 100%

I just empty bins, leave towels in bath and sometimes I strip the bed. I use Airbnb all the time and no host has asked anything unreasonable.

If you’re in any way doubtful about the host and think they could leave you a bad review because there were muddy paw prints on the duvet cover (as a random example) then just don’t leave them a review and theirs won’t be made public. It’s rubbish because it means that if you complain about anything while you’re there, you risk preemptive retaliation!

Totally agree @Mistredd ! Who could be arsed with all that cleaning on a so called 'break'? I l often book an aparthotel if I want the space to lounge about and maybe make breakfast. I don't leave it a mess but equally, don't feel compelled to strip beds and empty bins!

In fairness I always strip beds/empty bins when in a rental, but the above is what I just don't get, especially when the "requirements" weren't spelled out before booking

This whole blasted thing needs sorting out, since why should you be expected to pay for a service and do it yourself?

Last time we stayed somewhere we emptied bins, swept the kitchen & mopped a small hall as there were obviously boot marks.

Had a message back saying thanks for doing so much!

What sort of state must some people leave places in!

I always do that anyway without being asked. Always strip beds in hotels. They don't have much time it's just being respectful.

I wouldn't have done any of those tasks either, especially with the cleaning charge.

I always leave the place tidy, rubbish bagged, dishwasher empty, surfaces wiped etc., etc.,

However, when they charge £££ for cleaning fees and then leave you a list including all bedding stripped and sorted, whites in the washing machine, towels in the bath, recycling sorted and bagged accordingly, rubbish taken out to bins (a good 10 min walk away uphill!) as happened to us in an air bnb in France, then I am happy to ignore it!

They left us a poor review, but we had left them a similar one, so even stevens.

I thought it was going to be they wanted you to do the cleaning which would be unreasonable. What they've said sounds OK though. The lack of heating isn't though if it's cold

I can't be bothered with airbnb. You seem to pay for the privilege of getting it cleaned and then have to also clean it. We would never leave anywhere in a bad state but I do not want to be doing more housework on holiday than I do at home. Hotels all the way.

I've always stripped bedding and emptied bins in all the self catering places I've ever stayed in! It's a pretty typical expectation.

Only place I don't do it is in a hotel.

Not my problem! This is your job, not mine and I am paying more than enough as it is!

Are you suggesting it’s too warm for heating in the U.K.? I am in London so obviously warmer here than other parts but even here it was chilly last week. Weekend was lovely weather - almost like summer on Saturday - but today it’s cold again. It’s 11 degrees but feels colder in the wind and my heating is back on!!!

I have never been asked to strip beds! I wouldn’t do this - it’s a cleaning job. Leave the place clean and tidy and put the bins out.

I would follow up with a formal complaint re heating that isn’t good enough - it’s freezing and only 4c here

No heating merits a far lower rating than 3* OP it’s totally unforgivable.

The owner is trying to pocket the cleaning fee and make you do the work.

I’ve managed rental properties for years I have never come across a cleaner or cleaning company that charges extra for stripping beds, that’s one of the key things you pay them for. And you pay them by hour or total fee.

If your rental income is not covering your outgoings then you need to consider whether the business is viable.

As a holiday let owner I feel that unless it was in the details then YANBU
Sometimes i get lucky and guests have stripped the beds and leave the bedding in the middle , most these days leave all used towels in the bath or shower, most also empty the bin into the wheelie bin but this is not requested in my details.
Having said all that my place is cosy and warm.
I would put in a complaint about the temperature and poor instruction in a review?

12 degrees C is bloody freezing.
Sounds like a damp cold cottage - the sort where you see your breath steaming indoors.

GRIM.

Cold cottages are dismal as heck.

This. It is fairly normal now, although not everyone asks you to strip beds (post covid) I have been to a few that do. I would always wipe round in the kitchen and empty the bins as it’s just habit.

I would ask for compensation re heating though.

I wonder what would happen @Senseonhorizons if you requested a chargeback from your bank for not having the service? Given the lack of heating.