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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

If I make a complaint about my GP refusing to prescribe medication

283 replies

Sconesandgravy · 09/04/2024 18:32

My neurologist asked the GP to prescribe a medication to help with a medical condition. The medication is one can cause birth defects. I spoke to the pharmacist this morning who called to say she was putting the request through to the GP. The pharmacist messaged that afternoon to say the GP has refused to prescribe unless I go on hormonal contraception or the copper coil. He has claimed that guidelines say he can't prescribe if I refuse the above types of contraception.

I want to complain about this for several reasons:

  • My husband is completely infertile. He had multiple samples of testicular tissue biopsied and it was confirmed he has a condition that means his sperm count will always be 0. The only way I'm getting pregnant is with a sperm donor. I obviously can't do this by accident. The pharmacist made the GP aware of this because she called me this morning and said contraception is recommended, so I said I'm not on contraception and disclosed about my husband.
  • I checked the guidelines myself. NICE guidelines state the need for effective contraception must be expressed. The BNF says effective contraception must be advised. On gov.uk there is a 2022 safety review of the medication that states health care practitioners "should fully inform the patients of the risks and advise them of the need to use highly effective contraception". Nowhere specifies what contraception should be used, and none of the above bodies specify that medication should not be prescribed if long term contraception is refused. The only thing I can find is that alternative medications can be offered if the medication is long term and the patient doesn't want to use any form of contraception.
  • Condoms and abstinence are also effective forms of contraception. If I were a man these would be recommended as they're the only available form of effective male contraception. It seems discriminatory to suddenly decide they're not considered effective contraception just because I have a vagina.
  • I'm an adult with full capacity. I have the right to make an informed decision about what I put into my body.

In all honesty it just feels a bit like the GP has refused my prescription and intentionally given me misinformation about the guidelines to try and coerce me into going onto a contraceptive that he deems the most effective, rather than allowing me to make an informed decision based on my own personal circumstances. I know this is dramatic and I won't put that in my complaint but I just needed to get that thought out of my system

AIBU if I complain?

OP posts:
MumblesParty · 09/04/2024 23:01

On the subject of GPs being asked to prescribe medication by consultants - hospital specialists know a huge amount about a small range of conditions and drugs. GPs know a smaller amount about a huge range of conditions and drugs.

Many drugs have been around for ever, and all GPs will have experience of the risks, benefits, side effects etc. Newer drugs won’t be as well known. Or they might have been around a while, but only very recently been licensed for certain conditions.

GPs need to be confident that they can manage any problems that may arise after they prescribe a drug, and also that they have the expertise to defend themselves in court and justify their actions, if things go wrong.

If a GP refuses to prescribe a drug after a request from a consultant, it’ll be because their guidelines prohibit them doing it. Or because they don’t have the confidence or expertise.

You wouldn’t want the pilot of your Boeing 747 to be someone who’d only ever flown Cessna light aircraft would you!

TheFairyCaravan · 09/04/2024 23:01

I’m on Topiramate @Sconesandgravy. I couldn’t cope without it tbh. My migraines were absolutely horrendous and I had them almost everyday. I’ve been on it for around 10yrs or more, I’d say.

At no point have I been told never to get pregnant. I’m not planning to because my pelvis was severely damaged when I was pregnant with DS2, which had resulted in 8 major surgeries. My husband has had a vasectomy, too. I’m post menopause now, so that ship has sailed, but it’s strange how absolutely no one warned me.

Sconesandgravy · 09/04/2024 22:54

Leafbuds · 09/04/2024 21:57

Is it fexofenadine? That used to be prescription only but you can now buy lower doses over the counter.

Yes it is, I tried the lower dosage and it didn't help at all. My symptoms are so bad I end up on the prescription dose of fexofenadine, prescription creams, inhalers, montelukast tablets and at least one course of steroids to control the symptoms. I do buy the other stuff like sprays and eye drops otc. It's purely the fexofenadine that was put on my records

OP posts:
twitternotx · 09/04/2024 22:51

I would just caution you that you're likely to wait a year for another opinion on the NHS......topiramate perfectly reasonable option for migraine

twitternotx · 09/04/2024 22:50

and I do agree the communication could have been better. I tend to just pick up the phone to the patient in situations like this.

twitternotx · 09/04/2024 22:50

Great response OP, but this is mumsnet, you're not allowed to read the replies, digest them, and then use them to be completely reasonable and realise where the fault lies. that's not how this works!! ;-)

Sconesandgravy · 09/04/2024 22:48

Thank you all for your advice and different views. Especially those about the safety aspect. Now I'm less annoyed I do see where you're coming from.

I've been made aware a lot of this situation has been created by the neurologist as he should have done the paperwork, prescribed and stabilised etc. I wasn't aware of this prior to making this post. I've mentioned further up thread some of the previous issues I've had with this neurologist. I'm going to seek advice from PALs because the prescription issue isn't the first issue I've had. After thinking through all the issues I've had, I'm reconsidering whether I trust the prescription he's recommended. I'm actually moving to a different part of the country in a few weeks, so I'm considering asking to be referred up to what will be my new local hospital, and asking for a second opinion.

I've decided that I'm not going to write a complaint about the GP. However I am going to email the practice manager with some feedback about the approach of the GP and the one sided communication. I understand it's an approach that works for notifying patients prescriptions have been accepted, but I don't think it was a good approach for this specific situation or rejecting prescriptions in general. In my specific situation I do feel the refusal to prescribe should have been part of a wider conversation with me. Why don't I want those types of contraception, what other alternatives to this medication are there, Am I willing to sign a disclaimer expressing I understand etc.

I don't think it was fair to effectively send a text saying no contraception, no medication and then put me in a position where I have to wait weeks to follow this up with a GP. I do feel that it would be good for the GP surgery to know my feelings about what happened today, and be given the chance to change their approach. I will make it clear it is feedback and not a complaint.

Thank you again for sharing your views and letting me see different perspectives.

OP posts:
twitternotx · 09/04/2024 22:48

MumblesParty · 09/04/2024 22:45

Yep, that makes sense. One of several reasons I’m sure. I was challenging to OP to reflect on why the GP might be refusing, because she seemed certain it was pure bloody mindedness.

Yeah. GPs love patients who just think they are being bloody minded when they actually have genuine safety concerns. Makes us much more likely to go above and beyond for that patient next time......

MumblesParty · 09/04/2024 22:45

SaffronSpice · 09/04/2024 22:17

OP, what would the GP’s motivation for not prescribing it be?

Not feeling confident with an area of clinical practise which he had purposefully passed to a specialist due to a lack of knowledge?

Edited

Yep, that makes sense. One of several reasons I’m sure. I was challenging to OP to reflect on why the GP might be refusing, because she seemed certain it was pure bloody mindedness.

twitternotx · 09/04/2024 22:38

Snippit · 09/04/2024 22:28

Cheers for that information. I now know what to do for the next time he tries to fob me off 🤗

Absolutely! have fun......

twitternotx · 09/04/2024 22:35

Teenie22 · 09/04/2024 22:25

Yep, see MHRA website and guidance. You need to be on a PPP (pregnancy prevention programme) but you should be ok to get it in your situation, a risk assessment form will just need completed with your arrangements documented. Speak to your GP and Neurologist, they should be able to sort it out between them for you.

https://www.gov.uk/government/news/valproate-banned-without-the-pregnancy-prevention-programme

it's not valproate

IwishMaxTheriothadanOnlyfans · 09/04/2024 22:30

You're definitely NBU OP but I'd also be very wary of topiramate. Both my sister and I tried it for chronic migraine and whilst it helped (reduced my attacks by about 50% and DSis by about 75%), the side effects just can't be overstated.

I had pretty much all the side effects they warn you about (numbness, tingling, memory and speech issues, extreme fatigue, constant nausea and dizziness) plus quite a few others they don't mention. I dug around and did some research and found that there is growing evidence to suggest Topiramate causes serious mental health issues. My DSis became actively suicidal on it (no previous history of MH issues aside from PND 25 years ago) and I developed extremely poor judgement and was engaging in all kinds of not-typical-for-me risky behaviors. Both of us recovered from these issues within 2-6 weeks of stopping Topiramate.

Believe it or not, the migraine relief made me stick with the Topiramate in spite of the MH and other problems it was causing for me (I was in denial about it being the cause TBF) - I eventually stopped taking it because my hair started falling out (oh vanity).

By all means try it - I know the horror of life with migraine - but be prepared for the side effects and make sure your DH is looking out for behavioral/personality changes. My DH still talk about the "medication that turned me into a different person" and I stopped taking it 8 years ago. I'm not exaggerating when I say it almost ended my marriage. Oh, and HCPs will tell you the behavioral stuff isn't related - I can guarantee it is.

Snippit · 09/04/2024 22:28

twitternotx · 09/04/2024 22:22

Yes it's part of the hospital contract to give enough from clinic until the gp can reasonably take over and what the trust is being paid includes this.

Cheers for that information. I now know what to do for the next time he tries to fob me off 🤗

Zyq · 09/04/2024 22:28

You basically have a choice between what, to you, is the least worst option: accepting the prescription and then just not taking the pills until your appointment with the GP, even though that's wasteful, or carrying on with the migraines. To me it seems to be a no-brainer - go for the first option every time.

Is there any chance of seeing a different GP within the practice?

Teenie22 · 09/04/2024 22:25

Yep, see MHRA website and guidance. You need to be on a PPP (pregnancy prevention programme) but you should be ok to get it in your situation, a risk assessment form will just need completed with your arrangements documented. Speak to your GP and Neurologist, they should be able to sort it out between them for you.

https://www.gov.uk/government/news/valproate-banned-without-the-pregnancy-prevention-programme

Regulator logo

Valproate banned without the pregnancy prevention programme

Valproate must no longer be prescribed to women or girls of childbearing potential unless they are on the pregnancy prevention programme (PPP).

https://www.gov.uk/government/news/valproate-banned-without-the-pregnancy-prevention-programme

therubbleoroursins · 09/04/2024 22:24

I remember when I was younger, a specialist said I wasn't responding to the standard treatments well, but there was one thing left to try that could work. However, as I was of child-bearing age, he wouldn't prescribe it.

Dear Reader, I was 14. I wasn't sexually active. I didn't want children. The twat didn't believe me.

I thought I was being dismissed because of my age, but three decades on, people (mostly men) still tell me I'll change my mind about having children.

Medicine is not designed with women and girls in mind.

I had a couple of really rough years but thankfully my condition got better with age. If I'd been medicated, I could have avoided those years of hell.

I'll never know for sure though. Because I couldn't get the treatment I needed. Because I was female.

Incidentally, I was told I couldn't have the medicine by myself because I was Gillick competent. The thing is, yes, I was old enough to make decisions about my healthcare and I didn't need a parent in the room. But I wasn't old enough to know what to do if my decision was overruled.

twitternotx · 09/04/2024 22:22

Snippit · 09/04/2024 22:18

Wow, that’s interesting. Since 2009 my neurologist has always sent my scripts to the G.P. Are you saying this is illegal? It once took months for me to get a certain medication because the G.P wasn’t happy prescribing it, but the consultant stuck them out. It was like a tennis match, absolutely ridiculous. I gave in in the end, just couldn’t be arsed.

Like I’ve pointed out in another thread, he told me it can come out of the G.Ps budget! 😳

Yes it's part of the hospital contract to give enough from clinic until the gp can reasonably take over and what the trust is being paid includes this.

Snippit · 09/04/2024 22:18

twitternotx · 09/04/2024 22:10

So your consultant hasn't fulfilled their contractual obligations for which their Trust is being paid, in nine years. Fancy reporting them for fraud?

Wow, that’s interesting. Since 2009 my neurologist has always sent my scripts to the G.P. Are you saying this is illegal? It once took months for me to get a certain medication because the G.P wasn’t happy prescribing it, but the consultant stuck them out. It was like a tennis match, absolutely ridiculous. I gave in in the end, just couldn’t be arsed.

Like I’ve pointed out in another thread, he told me it can come out of the G.Ps budget! 😳

SaffronSpice · 09/04/2024 22:17

OP, what would the GP’s motivation for not prescribing it be?

Not feeling confident with an area of clinical practise which he had purposefully passed to a specialist due to a lack of knowledge?

twitternotx · 09/04/2024 22:14

Snippit · 09/04/2024 22:13

My neurologist has never once given me a prescription, he always sends it to the G.P. This means trying to get another feckin appointment, I have M.S so life can be pretty shitty, and to top it all he says “It can come out of their budget” What a complete knob, I swear he’s on the autistic spectrum, he’s bloody hard work!

So presumably you've made a formal written complaint about your neurologist to PALS? What a shit. Please do.

Snippit · 09/04/2024 22:13

CornishPorsche · 09/04/2024 22:00

I've been under neurology for 9 years, not once have I had a prescription provided to me by the consultant. Always passed to the GP to manage.

My CGRP injections are at least prescribed by the nurse and she sends it to a private company to be delivered to my home. That bypasses the GP completely.

My neurologist has never once given me a prescription, he always sends it to the G.P. This means trying to get another feckin appointment, I have M.S so life can be pretty shitty, and to top it all he says “It can come out of their budget” What a complete knob, I swear he’s on the autistic spectrum, he’s bloody hard work!

ChedderGorgeous · 09/04/2024 22:11

ChedderGorgeous · 09/04/2024 22:10

If the lasagne really is that big I would cut it into squares and freeze. If it's too big for the freezer , could you blitz the remaining and make a savory stock pots to freeze in plastic bags ?

Ffs. Wrong thread sorry. Bring a lasagne to you GP ?

twitternotx · 09/04/2024 22:10

CornishPorsche · 09/04/2024 22:00

I've been under neurology for 9 years, not once have I had a prescription provided to me by the consultant. Always passed to the GP to manage.

My CGRP injections are at least prescribed by the nurse and she sends it to a private company to be delivered to my home. That bypasses the GP completely.

So your consultant hasn't fulfilled their contractual obligations for which their Trust is being paid, in nine years. Fancy reporting them for fraud?

ChedderGorgeous · 09/04/2024 22:10

If the lasagne really is that big I would cut it into squares and freeze. If it's too big for the freezer , could you blitz the remaining and make a savory stock pots to freeze in plastic bags ?

twitternotx · 09/04/2024 22:10

I don't think you've addressed the issue that you're angry with the wrong doctor. @Sconesandgravy

Your neurologist and the trust that they work for are under a contractual obligation to give you as much medicine as you need until the GP is happy to take over, and to request, not demand that the GP prescribes.

Why didn't your neurologist give you a script? And why aren't you raging against them?