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Vinted seller has pissed me off

134 replies

Littlepumkin · 08/04/2024 23:11

I’m usually chilled but this for some reason really took me off guard!

I ordered an item via Vinted and I waited 4 days for the item to be sent .. that’s ok I can’t do anything about it …. However, I got the item now and the seller wrote me a message saying “can you confirm that you got the item so I receive the payment “? What excuse me ?
Not a question like are you happy with the item ? You got 5 days to send and I have 2 days to confirm …. what’s the rush? This is not a business

what a cheeky …..

OP posts:
Theimpossiblegirl · 09/04/2024 11:41

People selling on vinted are often doing it because they need the money. They could be waiting to buy food or top up their electricity. I always confirm immediately.

SqueakyDoor · 09/04/2024 11:36

TheCheekyKoala · 08/04/2024 23:34

No it’s not. You pick it up, shove it in a bag and then go to the post office/corner shop.
It’s hardly a big effort.

Little known fact... Vinted Ts &Cs demand that everything (everything!) is packaged up in a box. Not posted in a bag.

If not, the buyer can claim damage and they will get a full refund as well as keeping the item!

Pleiades2020 · 09/04/2024 11:16

RedPony1 · 09/04/2024 10:51

You have to release money?! i used Vinted for the first time lastweek, received item on Saturday. Just been on the app and nothing on there about confirming receipt!? I dont want to hold any ones money up 😣

@RedPony1 if you go to Vinted > Profile > My Orders > open up the order. It should say the status there and whether you need to do anything.

Momstermunch · 09/04/2024 11:06

Your anger seems disproportionate to the offence to me. I don't see why her asking has offended you so much? I get why you haven't confirmed yet, I think that's fair enough, but she's only asking. Just ignore her or reply to say you haven't opened it yet but you'll respond within the allowed 2 days. Not a big deal really is it? Worthy of an eye roll maybe but not really rant worthy

whatsbestforme · 09/04/2024 11:01

How Vinted run their app isn't the sellers fault though. Seller hasn't broken any rules.

Maybe he/she needs the money for something else and was worried that she'd sent something for no profit.

Be kind. I'm sure you'll understand when same happens to you.

SalviaDivinorum · 09/04/2024 10:53

TheCheekyKoala · 08/04/2024 23:34

No it’s not. You pick it up, shove it in a bag and then go to the post office/corner shop.
It’s hardly a big effort.

I hope I don't accidentally buy anything from you!

It took me 20 minutes to package something yesterday for a Vinted sale. I didn't want it to get damaged in transit by crushing so had to find a way to protect it. Had I "shoved it in a bag" it would have been ruined.

It's also a car journey for me to get to any of the shipping options.

RedPony1 · 09/04/2024 10:51

You have to release money?! i used Vinted for the first time lastweek, received item on Saturday. Just been on the app and nothing on there about confirming receipt!? I dont want to hold any ones money up 😣

MargaretThursday · 09/04/2024 10:51

Anyone remember when everything was 28 days for delivery?

stopringingme · 09/04/2024 10:47

TimeandMotion · 08/04/2024 23:29

Sending requires wrapping and finding time to deliver to drop off point. In the time before sending the buyer has lost nothing- hasn’t paid anything.

By contrast, confirming receipt takes seconds on the app. Until the item is confirmed received in good condition the seller has no money and no item so is in a vulnerable position. Not comparable.

The buyer pays immediately on clicking pay and vinted hold the money until the transaction is completed @TimeandMotion so the only ones winning are vinted who earn interest on the money.

I generally click on confirm within 10 minutes of the parcel arriving - but sometimes I am not in so it has to wait until I am around to check the item is as described and I am happy to complete the transaction.

Buyers get 48hours to thoroughly check the item and raise an issue if need be.

I have had sellers message me, it really is unnecessary as buyers get emails and messages when it is being delivered, when it has been delivered and prompts to complete the transaction.

We all have busy lives and a bit of patience all round really would be good.

YouwouldthinkIhavemoresense · 09/04/2024 10:44

Cazpar · 08/04/2024 23:14

You have the item, let them have their money.

I agree with this.

doglover90 · 09/04/2024 10:43

I feel guilty because I live in a place where parcels are delivered centrally and it takes up to a day for the parcel to come to me. So the app will say I've received the item, but in reality it won't be until the next day. It makes me look like I'm not bothered about the seller getting paid!

JackSpaniels · 09/04/2024 10:22

Here you can't do yodel on Sundays or most of Monday
Impost lockers are regularly full at the start of the week
4 days is perfectly ok
Doesnt sound like you are a Vinted person- maybe stick to Harrods or send the butler out in future

isthismylifenow · 09/04/2024 10:13

I really do not understand what has upset you so much.

I am not in the UK but we also have a Vinted type app and it seems to work the same. I have sold quite a lot and when people are new and bought for the first time, quite a lot of the time they don't realize they have to click on received in order for the payment to be released. It is hardly rude. She is just asking you do this. Obviously if you are not happy with the item, then you won't. But that is not the usual case.

I have had to message people and ask them to click on received as they didn't know they had to. I think you are really overreacting.

Like now I am waiting patiently for someone to release my funds and they haven't yet. And I need the funds to go towards something else. I would rather it be paying my bill now than sitting where I can't access it for a few more days.

So I will also be asking.

Sasqwatch · 09/04/2024 10:06

Get a grip OP 🙄

PoppyCherryDog · 09/04/2024 10:00

This is a such a non issue

Itloggedmeoutagain · 09/04/2024 08:51

Open parcel check item send message
You could have that done in the time it takes to boil a kettle

LakeFlyPie · 09/04/2024 08:49

TimeandMotion · 08/04/2024 23:29

Sending requires wrapping and finding time to deliver to drop off point. In the time before sending the buyer has lost nothing- hasn’t paid anything.

By contrast, confirming receipt takes seconds on the app. Until the item is confirmed received in good condition the seller has no money and no item so is in a vulnerable position. Not comparable.

Exactly this, takes seconds to confirm receipt on app

Princessfluffy · 09/04/2024 08:45

@HarrietPierce they didn't just say "please can you leave feedback asap"

There was a whole spiel about what they would do if you don't.

Branleuse · 09/04/2024 08:27

Littlepumkin · 08/04/2024 23:26

I received the item I didn’t even have a chance to open it … and I was asked to release money ….

like wait a second what if the item is damaged and not as described? They have 5 days & I have 2 days as buyers are busy as well …

When this happens, I just ignore the email.
I am not going to confirm it's all fine if I haven't had a chance to check it yet.
The fact they took a few days to send it is irrelevant. Some people send straight away, but vinted can have items on there for ages and ages. Listings don't expire quickly like eBay, so they might not be expecting to be ready to post at a moments notice. 4 days is reasonable.

You're overthinking it. They are clearly busy. You are clearly busy. It's online selling. Confirming it gets their money released quicker, but it's not obligatory, but it's quite a good system for the buyer as well, as you get a couple of days to check that it's satisfactory, and if it's not, you can raise a dispute before they are paid, which is a big disincentive for ripping you off. That's why it's so much better than eBay imo.

HarrietPierce · 09/04/2024 08:19

Princessfluffy

"This has only happened to me once OP and I found it very aggressive and didn't like it at all. You can ignore if you like and then they will get auto feedback and payment 2 days after delivery."

"very aggressive" Madness * *How do some people get through life ?

Livelifelaughter · 09/04/2024 08:12

I don't think 4 days is a rule but "most sellers send in 4 days" I bought something on 6 and the Vinted message is the seller has until 15 to send. I have noticed things take a lot longer to send through Vinted than eBay.

Sending something in 4 days would be pretty good!

PotatoPudding · 09/04/2024 08:06

TheCheekyKoala · 08/04/2024 23:34

No it’s not. You pick it up, shove it in a bag and then go to the post office/corner shop.
It’s hardly a big effort.

Assuming you have a corner shop. I live semi-rurally and can only post at weekends. If you order on a Sunday evening, you’re going to have to wait until Saturday before I can send it.

I order from Vinted several times a month for a couple of years. I have never waited more than an hour to confirm. I have the item, so the seller needs to get paid.

Princessfluffy · 09/04/2024 08:04

I've bought many items on Vinted and sold lots too.

This has only happened to me once OP and I found it very aggressive and didn't like it at all. You can ignore if you like and then they will get auto feedback and payment 2 days after delivery.

Generally I try to check items the same day but this is not always possible, so it's quite often the following day or sometimes it goes to auto feedback.

My aggressive seller threatened bad feedback if I didn't confirm that I was satisfied immediately.

LordSnot · 09/04/2024 08:00

Do you always overreact like this? Must be exhausting.

Isitbedtimeyet3 · 09/04/2024 07:59

TheCheekyKoala · 08/04/2024 23:34

No it’s not. You pick it up, shove it in a bag and then go to the post office/corner shop.
It’s hardly a big effort.

It is when you have to drag children with you and don’t have a local post office

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