Vinted seller has pissed me off

Meh.

Recently used Vinted for the very first time. Bought three summer dresses (different sellers) for peanuts. Decent brands, would cost me about £200 in the shop. Took a bit to arrive, but arrive they did, great condition, fit me fine, I like them all. Very happy!

Checked them over as soon as they arrived and released the money.

Prepared to overlook less than 5 star comms, to be honest. It's not Harrods. If you want ass-kissing go and buy new. Although it doesn't always guarantee good customer service. Bought a laptop from John Lewis recently, they messed up my order, took two weeks to arrive, kept fobbing me off and weren't apologetic at all. Over £1000 item, seemingly a 'good' shop.

Let's hope so, so some other person just trying to get by doesn't have to deal with the OP.

Clearly time is not an issue, as they have spent more time moaning than it would take to collect the bloody parcel, check it and complete the sale.

I do hope that the seller is on MN tbh so they can do a fast block.

Fucking hell. How miserable. Henceforth you shall forever be known as The Vinted Diva.

YABVU and rather petty tbh. Are you new to Vinted? As soon as you get them item and you're happy it's in good condition etc, you should accept and release the funds. You have the item so the seller should be paid for it. You'll get bad feedback and nobody will sell to you.

Show some grace @Littlepumkin, with a little mindfulness one could imagine the seller might well be short of cash and desperately need it for groceries/baby formula/nappies.

Just release the cash and move one.

How is that taking the piss? The buyer is effectively entering a contract agreement that the seller has up to 5 working days?

Why are you being so aggressive? If you don't like the system, buy new or from somewhere else.

Rushing you? All you need to do is open the package, open the app and push a button. Take will take, say, 10 minutes.

Have you considered that some people sell their items to just get by these days. Perhaps the seller is in a very tight spot financially and hence the note. Sometimes you have to read between the lines. Somehow I doubt that is your first thought seeing as you are all very me, me, me.

@Littlepumkin

it seems like no one can persuade you you’re wrong

Jesus, it took longer to write this MN post than it would have to confirm you received it. Yabu.

Petty as fuck. So what? You have 2 days. They have 5. Big whoop. Does it really matter? Like others have said they may really need the money to pay for food or bills. Stop being so bloody spiteful

It’s a bit annoying but I imagine for them to do that they might be quite deep for money as others have said so I’d let it go. Perhaps they are having a hard time.

The thing that irritates me the most on Vinted is when someone receives your item but doesn’t release the payment (which takes seconds). You are then waiting days for your money while they use your item. Sometimes they will also go on Vinted to browse for other things (you can see when when they last accessed the site) and they still don’t release the payment!

If great comms and customer experience are important to you, Vinted isn't the place. It's an online jumble sale; there are some jewels and some brilliant sellers, but you're at a virtual car boot sale; adjust your expectations of seller interaction accordingly and don't take it personally.

Meh

It's not really very rude... just confirm you've received it- could have done that in the time it takes to write up the complaint on here...

Well not exactly....

I'm fairly new to Vinted so I just went and checked the packaging requirements.

"Use sturdy outer packaging — ideally, a cardboard box that fits the item’s size and weight. The box should be in good condition to protect the item from dirt and moisture during transit (i.e. avoid using regular paper bags). If an item is heavier than usual, we recommend using two or three layers of cardboard boxes."

It's an online car boot sale with the same sellers you'd get there; they're not professional businesses. It can be fabulous but you need the right expectations. If you get it on time and it's as described, it's a win; fabulous communications and customer service are nice but don't expect them.

Exactly. It's not usual to ask so I would wonder if they were in need of the money and would hurry to confirm receipt.

What absolute bilge.

I wish I knew your vinted ID so I could block you.

What a petty and unreasonable attitude. Four days to send is not unreasonable. They can see, via tracking, that you received the item, so have asked you to confirm this.

This. You are being incredibly petty.

You're being dramatic.

If that's the worst issue Vinted has ever thrown at you, you're lucky.

It's really easy. You've received the item. You see the message. You BBC heck the item. You then click that everything's ok (or not, if there's a problem. There is literally nothing to be angry about. It isn't rude. It's a direct, simple question that has pissed you off for some unknown reason.