Obvs name changed for this one!
I have come to Butins Skegness as a family and our fairground apartment is FILTHY! there is mould on the ceiling above the kids bed and round the kitchen window, poo on the bathroom door, blood on the curtains, sauce all over the microwave, brown ick all over the kettle, the floors haven't been swept or hovered and there's hair and blood on the master bed! Is this the standard I expect here? I'm just about ready to pack up and head home! They have offered us another apartment but I have to take all the stuff down 2 flights of stairs rather back up another 2 flights! Ita also eaten.the first couple of hours of our holiday and really taken the shine off.
AIBU is this what you expect when you pay to come to butlins?