Man complained about me re yoghurt brand stopped doing a flavour

Definitely not just older people, the age range of angry people spans from young to old and all classes!! It definitely wasn’t as bad as pre Covid but saying that it’s not everyone!!

No as @Saschka put, I'm saying it's ridiculous people are being told it's part of their job!

@lope

I hope when those arsehole members of public threw water and that other Arsehole kicked you in the stomach whilst pregnant,

I hope that they were both reported to the police for incidents of physical assault even grevious bodily harm with pregnancy as potentially could have resulted in losing unborn baby too?

Plenty of cctv images could been used for proof in those particular cases.

Or

Was it just percieved or and trivilised as part of negatives downsides of working with great British public then?

I have noticed a real change in levels of irritation and anger in people generally. People seem to get very angry, very quickly over very trivial things.
I don’t think it’s just a result of lockdown. People seem to have less clear boundaries and have a lot of what I call walking around anger; on a hair trigger all the time.

I am not sure why, I suspect it’s a combination of things. So many aspects of public service are broken - schools, hospital, Courts. There is so much life admin now - everything is an e mail or an endless phone call. I wonder if it’s an accumulation of things making people feel frustrated and overwhelmed but it’s not an excuse.

The level of abuse people think is acceptable now is astonishing. We have a dog and the behaviour of people is dreadful. Owners getting furious if someone quite reasonably objects to being bitten/jumped up etc.

I completely get why people wouldn’t want to work in any sort of public service.

Rubbish. I have worked with people who were studying at university or indeed had degrees but for various reasons were working in retail.
I left retail because I had a qualification but at the time retail fitted in with my caring responsibilities.
Bet you'd soon be moaning if all the staff who could do other jobs left as there would be very few staff around.
Just out of interest is it okay to give a retail worker a black eye because there's no frozen fish?

Because why should employees have to put up with abuse?? It’s generally the lowest paid in society who work with the public - why should we have to tolerate it when most people who go to work don’t? My dh works in IT, dealing with abuse is literally something he never has to do. Don’t make it acceptable FFS 🙄.

You’ve misread her, she is saying that attitude is ridiculous. She isn’t agreeing with it.

I do agree any role working with the public is hard I work in childcare now and while the kids are generally ready lovely some of the parents are entitled beyond belief. They talk down to you, because you're only a minimum wage qualified professional who's been caring for their child for 10 hours, complain about things like waiting 2 minutes for us to answer the door and I have had parents shouting in my face ( I won't say why incase it's outing).
On the plus side we also have some lovely parents who really do appreciate us.
But I'm only dealing with the parents for a maximum of probably 2 hours a day, (in total), quite different to 8-10 hours of customers who bitch at you (or attack you) or ignore you.

I work for a high street bank and the level of abuse the staff get on a daily basis is insane.
People that refuse to use the machines to pay in £100 because they’re “saving our jobs” (you’re not, that’s not how it works) and then start shouting that they had to wait in a queue.
Absolutely fine, if you want to stay in the 1900s and have someone put a magical stamp in a book rather than get a printed receipt, however don’t then scream at the person serving you because they dared take more than 30 seconds with the previous customer who actually needed their help. 🙄
Or the ones that kick off because we can’t help them when they have come into Bank A to pay a bill and hand over a card for bank B… Why are you clogging up my queue and you don’t even bank here?!

I went beyond what was needed and got that nasty response. Why?

Some customers enjoy being angry at retail staff. They know they can't really answer back so it is a good outlet for their anger.

Sounds to me like you’ve been working with the general public for sometime and it’s just grinding you down.
I get it, it’s awful, I was the same.
So many people are lovely customers but sadly it’s the awkward and rude ones that you remember days/weeks/years later.

depending on the situation if they begin swearing - and especially if I see young children around watching / listening - I usually tell them off and ask them to apologise.
“Excuse me there is no need for that language, I don’t want to hear it and other customers also don’t. Your upsetting children, I think you need to apologise to them and their parents.” - honestly it works, I had one bloke apologise to a 3 month old baby he was that shocked he got called out.

you need to be firm, clear but not shouting: it’s hard at first

also mental health wise have you tried the retail trust ? - and find out your policy on refusing to serve abusive or aggressive customers

if your managers don’t back you then move companies.

my managers thankfully always backed the staff (except for one and i just walked off and said you deal with it then - he never did it again!)

I worked in retail.

Some customers behave rude!

So you're saying that teachers/health care professionals, in fact any job, should just "put up" with abuse because we should have factored that into our job choices???? There would be no body doing ANY job then, surely. You're not willing to partion ANY blame to anyone else? Just the people who choose these jobs. Wow.

You know you are not responsible for the discontinuation but you are the only person there to ask.
His flipping was has reaction to not getting the flavour - he probably had dementia - realistically, you are not to blame, as you well know.
Don't take the reaction to heart. He expressed his grief too loudly...his problem.

Yup. Once had a man really aggressively shout at me when I was aged 21 and waitressing in a restaurant because his toddler tripped over a step. Was shouting at me 'why is there a step there?!' um I dunno ask the architect who designed the restaurant? Not sure what it had to do with me but obviously I was an easy target to take out his ire. Honestly Joe Public are tw@ts

This is actually so bizarre as our lottery machine is broken due to printer too with signs up and one of our colleagues is retiring next week too this is so strange 😂😂

Some people are just really unreasonable, and he made it look like it's your fault for not having that. That's just crazy.

My daughter works part time in Next in the men’s department. The abuse that she regularly gets from men is appalling. Honestly makes me so angry.

I'm very disappointed. The thread title in trending reads as 'Man complained about me re yoghurt bra...'
I clicked hoping to find out about yoghurt bras.

One of my relatives used to work in Asda, we live in a super rural area and during bad winters we can get cut off for a few days until the roads are cleared. It's been like that for 100's of years and we all know to stock up for the winter.

One particularly bad year, we had no milk deliveries for a few days and my relative was assaulted at work due to Asda having no milk.

A big intimidating man around 40 year old physically slammed my college student nephew into the shelving after being told the lorries couldn't get through due to the snow.

People are horrible and I feel strongly that the courts need to do more before we have no one willing to work in our retail sector (are care sector which is a whole other thread).

Why?

What a ridiculous response 🙄

Sainsburys do them in their posh range, I buy them every week. M & S discontinued their salted caramel flavour - now that was unforgivable.

Have some resilience, and just consider it part of being employed.

Reminds me of this prick old man saying to.my supervisor in sainsburys restaurant..."tell your chefs..chicken tikka masala is not a whole chicken breast in sauce!!"

As if the minimum wage youngster's having a nervous breakdown in the kitchen had anything to do with menu planning!!! I was so fucking happy when I found out the shitty restaurant was permanently shut down so the miserable that's could whinge Elsewhere