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Original poster

Man complained about me re yoghurt brand stopped doing a flavour

333 replies

Auburngal · 03/04/2024 12:05

I was at work. Man (early 80s) asked me why we stopped doing a certain flavour yoghurt and the other two supermarkets stopped selling too.

Had my work’s handset on me and went onto the brand’s website and there wasn’t the flavour listed. Brand have dropped the flavour. On hearing the news - he flipped

He then went to the CSD asking for a manager. Manager said the same thing as me.

Do people realise that behaving like this is making staff leave retail?

OP posts:
toomuchfaff · 03/04/2024 12:33
  1. People are stupid.
  2. People are entitled.
  3. People lash out at people who have no fault or impact for their issue (see point one)

What does it achieve? Nothing.

I wish retail didn't require you to pander to these fuckwits, to enable you to match their energy... but alas, profits...

BMW6 · 03/04/2024 12:31

Why are you taking this to heart? He's obviously a twat ranting at someone who had absolutely no control over hus favourite flavour being discontinued !

I'd just shrug it off.

Meridean · 03/04/2024 12:11

Are you sure he wasn’t suffering from dementia? I’ve worked retail in the past and part of the job is to remain polite even when people are problematic. Customers can be suffering from a variety of mental and physical health problems that affect their behaviour, you should understand and accept that before you take a public-facing job.

neverknowinglyunreasonable · 03/04/2024 12:11

In his defence it sounds like he must have really liked that flavour.

Claloulat · 03/04/2024 12:10

Working with the public is awful. I've done call centre work and it's crazy what people will blame you personally for. I get it's frustrating. Try to shrug/laugh it off and let the manager deal with it.

RemarkablyBrightCreature · 03/04/2024 12:07

I don’t know how any of you put up with the abuse - it’s unbelievable. I work with the public (different role) and man the batshittery is next level. But then look at the entitlement on here! The world has gone mad 🙁

DiamondArtists · 03/04/2024 12:06

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Cofaki · 03/04/2024 12:06

Define flipped.

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