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Original poster

To ask if you recognise this transaction please

38 replies

DuckyLuck · 02/04/2024 11:18

Over the weekend at some point, I spent £24.99 on something which is showing as cleared through my bank to "En Online" - the actual line on my statement reads:

EN ONLINE SP 24.99

Further info it shows me is that the Business type is Game, Toy and Hobby Shops.

I can't for the life of me remember what I've bought! Anyone recognise it please?

I've Googled and nothing appears, and I've searched my emails for the amount and can't see anything and it's not showing as a subscription anywhere.

I know I can ring my bank and dispute it but the chances are it's something I've ordered knowingly online so don't really want to go down that route.

OP posts:
Lanawashington · 02/04/2024 12:49

Check your emails - anything you've bought in the last week for that amount?

Did you actually read OP's post? It says this: I've Googled and nothing appears, and I've searched my emails for the amount and can't see anything and it's not showing as a subscription anywhere.

sarahc336 · 02/04/2024 12:36

If you phone the bank op they'll help you find out more

DrJoanAllenby · 02/04/2024 12:30

Scottish Power is the parent company of the above ^

DrJoanAllenby · 02/04/2024 12:29

Is it this company?

www.spenergynetworks.co.uk

Mayflower282 · 02/04/2024 12:28

Check automatic subscriptions, especially on Xbox/switch/playstation. If you have an iPhone go to your settings and check subscriptions. I’m guessing if you don’t remember purchasing it then it will have been an automatic subscription. Do a search on your email inbox for £24.99 and see if anything shows up.

Ihateslugs · 02/04/2024 12:23

Being disabled, I buy everything online so often find random names on my credit card statement as some businesses have different trading names to their shop store name. However, I generally get an email confirming each order so could you search through recent emails to find one matching that amount?

I tend to keep such emails in my inbox until I have received the goods and checked that they are not damaged as it’s an easy reference to look at when returning things. I seem to get more and more parcels which do not have a receipt inside the parcel so have no record of the order reference number without the email.

I know that does not help you right now!

Mynewnameis · 02/04/2024 12:10

Ring the bank. They can usually give more details. Happened to me recently and it was in a bowling alley even though the transaction linked to our city library

NCForQuestions · 02/04/2024 12:05

Check your emails - anything you've bought in the last week for that amount?

A company may be one thing on a website but another on banking.

TimetoPour · 02/04/2024 11:49

Have you downloaded any films/boxsets/games?

Private seller on Amazon/Ebay/Etsy?

Original poster
DuckyLuck · 02/04/2024 11:34

Thanks - I've not bought anything from The Entertainer and my kids, although they game, don't have anything joined up to my bank account

OP posts:
0rangesandlemons · 02/04/2024 11:33

I'd say The Entertainer shop too

Mamimoo · 02/04/2024 11:28

The Entertainer?

KreedKafer · 02/04/2024 11:25

Do you have kids and do they play games on phones? If so, it's possible they've made an in-game purchase, if the phone they were playing on is linked to your account.

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