to think McDonald's have lost the main idea of "fast food"

after not being in mcdo for almost 20 years I’ve taken the chn a couple of times recently and was really surprised.
The drive through queue is massive! We’ve wondered why people don’t just park up and go in to the store (can’t bring myself to call it a restaurant!), but their stuff and walk back to their car?! It would seem quicker!!

Our local one is pitiful if you order a delivery they don't care and always forget sauces, happy meal toys or even once my burger! Drive thru you always have to park up and inside the delivery drivers shove through even though they're told to stand back and wait

And yet you have to wait 25 - 45 mins for a delivery

Our local McD they are rude, food is undercooked and place is dirty. Had enough.

Some months later, in a hurry dropped in to get coffee at another (their coffee is good and nearly 1/2 price of Costa/Stabucks etc)
Service brilliant, place well kept extra milk no trouble.
Our happy meal is a book, and there is a children's book corner and plenty of colouring - meal offer wrap great. As soon as somebody leaves the tables are cleaned and floor swept. All food has gone up, and there are some expensive items on the menu now too. We avoid 1pm, any very popular site will have queues at that time.

They are franchises mostly, and will be very variable as a result.

@TheGreatestAtuin · Today 20:37

I want to know who the fuck gets McDonald's delivered? The world has gone mad. Unless you live a few mins from the restaurant (in which case why not just go there FFS) then it must be horrible by the time it's delivered. Fucking weird.

I agree with PPs who have said it's the Just Eat/Uber Eats that is making the restaurants slower. My local is dreadful and all the delivery drivers park like total cunts too, causing traffic jams and parking on pavements blocking them.

I'm all for convenience in modern life, but having shitty quality "fast" food like McDonald's delivered really is the thin end of the wedge.

Exactly. I know there may be the odd exception - people who are housebound/unable to make the trip themselves, but the majority of people having it delivered are perfectly capable of going there themselves to get it.

They only deliver it within 1.5 MILES! Just go and get it yourself. (And most people could.)

Most people could walk that distance. By the time you got back, it wouldn't be any more cool than it would be after the delivery dude had had it in his car for half an hour! 🙄 You can tell the country is going to the dogs when people have McDonalds food delivered! Delivered 1.5 MILES!

The main problem nowadays is all the customising McDonald's lets you do which means they have to cook a lot of things fresh. Back in the 90s or whenever if you ordered a Big Mac you got a Big Mac the same as everyone else but now people are like oh no onions, oh please add this, take away that, so they prepare it from scratch. Individualism culture at its worst

I want to know who the fuck gets McDonald's delivered? The world has gone mad. Unless you live a few mins from the restaurant (in which case why not just go there FFS) then it must be horrible by the time it's delivered. Fucking weird.

I agree with that. The world has indeed gone mad! I always eat there as even by the time I take it home myself (a short journey) it's on the cold side.

Depends where you live I guess. No complaints here, it's always fast and they even apologise if it takes a bit longer than usual.

I want to know who the fuck gets McDonald's delivered? The world has gone mad. Unless you live a few mins from the restaurant (in which case why not just go there FFS) then it must be horrible by the time it's delivered. Fucking weird.

I agree with PPs who have said it's the Just Eat/Uber Eats that is making the restaurants slower. My local is dreadful and all the delivery drivers park like total cunts too, causing traffic jams and parking on pavements blocking them.

I'm all for convenience in modern life, but having shitty quality "fast" food like McDonald's delivered really is the thin end of the wedge.

Although that said I love a McSpicy (and the McSpicy x Frank's RedHot was my most favouritest McDonald's burger ever).

I wonder if you live in the same town as me. A town near Brighton as this queue often blocks the roundabout. Cause’s chaos!

Rothwell on the A14, is our regular part 1 of 3 stops, and I have no complaints despite it bring incredibly busy with a teeny car park.

If u r reading this Ronnie McD, compliments to the manager there.

Food sucks. No healthy options. Toys suck. Long waits. Boring, prison like restaurant design. Also not cheap. The only reason I go to a mcdonalds is for a mcflurry at the drive through. They're not what they used to be at all.

Learn to plan and shop and cook.

I cannot believe I am listening to someone complaining about fast food not being fast enough .... and too dumb to take responsibility for providing their own meals.

It's not even a rant about "Friday nights" ... It's a rant about anytime expecting MacDonalds to provide their basic meals within a few minutes.

My local one has started building burgers to order, they use to have a few ready to go but that’s seems to have stopped.

Short answer GO SOMEWHERE ELSE IF UOUR NOT HAPPY WITH THEOR SERVICE FFS moaning on here isn’t going to get your Big Mac cooked any faster far too many fucking melts in the country with nothing better to worry about!!

Cold, slow food. I've stopped going now. Dreadful and overpriced. My kids are too old for the happy meals now anyway. There are better alternatives. We found a lovely cafe that does a great breakfast and costs the same as a mcdonalds breakfast for all of us. Mcdonalds is no longer convenient.

We had Big Mac meals delivered once without the chips! 🍟 Totally insane - even the happy meal nuggets didn’t have any chips. They’ve also missed out our McFlurry’s before. Always something missing on Uber eats.

McDonald’s has been mentioned as the original fast food restaurant. Nope. It’s these guys:
https://en.m.wikipedia.org/wiki/White_Castle_(restaurant)

I don't use mcdonalds now because of this.
There's two near me and last time I ate inside at the one, it took 20mins for our food to come out.
The drive throughs (at both) take 20mins to get through and then they often ask you to park up and wait for food.
Don't order delivery anymore either, because it always arrives cold.
They also often forget items when using the drive through or delivery service.
It's just not worth it anymore and it's become quite pricey for what it is.

McDonalds aren't in the business of fast food, they are in the real-estate business and earn most of their money from land ownership/renting to franchises.

Which probably explains why they're not really bothered about being creative when it comes to their menu.

We ordered 3 meals, not a drive through, no kidding it took 40 mins, I asked several times where meal is and was just told it was coming, eventually asked for manager who was the rudest person ever and said well we did order a lot and she is short staffed, amazed that firstly they thought 3 meals was a lot and then amazed at her attitude, they def have lost their way

Last time I ordered breakfast in one, it took 7 mins. I think your mileage may vary

My Ds works at 'Maccies' during his uni holidays having worked there since Sixth Form, therefore is a seasoned pro
Staff turnover is high and it's often young and inexperienced staff. The brand is making more food to order so that can hold up things. Although if there is a slight wait for food I don't think it's acceptable to call the manager a fat c... which is what happened the other day!

I cook loads of different cuisines from scratch, used to be a chef, get excited by fresh food. I am fit and healthy

I still LOVE a maccy ds! They just hit the spot sometimes, they are guaranteed tastiness. Love the breakfast too and the coffee.
The popularity doesn't lie.
And yes adults over 20 eat them, have you seen the customer demographic? All ages and walks of life.
Some proper miseries on this thread

Well, what can I say?!, I have done food for my family and professionally and I come from a country that has their gastronomy recognised by UNESCO as an intangible cultural heritage, so I think I have a chance of hitting that sweet spot 😂