to think McDonald's have lost the main idea of "fast food"

Some posters 😂
It's a common short hand for McDonald's, but even if it wasn't, it's bloody obvious.

It was my own shorthand for McDonalds. I imagine 99.9% of readers of this thread understood that.

Definitely down to the Uber eats/ Just eat drivers. Wasn't this bad before.

Where's MacD's? Is their service better than McDonalds?

About 18 months ago DS got a message from a young (17) female friend of his. She had woken up in the local public gardens having left home 24 hours previously. She had no idea how she got there, or what had happened, just that she hadn't taken her meds for at least 24 hours and had blood on her face.

He went straight there to meet her. I told him that I would come if he needed to and she was happy with that. Unless he thought something so serious had happened that they needed an adult without her consent. She did consent.

I took them to McDonald's. Why? Poor kid hadn't eaten for who knew how long. There were lots of people there, including security so if anything happened I had back up (she has several MH issues, and while I'm trained in MH I didn't know her history). I knew i could (just about) afford to feed them. I knew it was warm there.

(I will point out we did go somewhere quieter to clean her up first)

IMO that was an emergency. McDs was perfect for that situation. I mean, I could have made a sandwich before I left home and sat outside in the dark whilst she ate it. But it was in the middle of winter and freezing cold.

Not that I think you should only go in an emergency anyway. Sometimes I'm just in the mood for a McDonald's.

So slow even my kids don’t want to go there any more. I worked there years ago as a teen and they would have a certain amount of food ready to be served. Someone was in charge of making sure they had enough ready but not too much.

The question was asked in response to a poster saying they only go to the THREE NEAR THEM in an emergency.

This is different to being on a motorway and finding only MacD's (and the like) at the services.

Someone living near 3 different MacD's probably does have other options in an emergency food situation as it's likely a large town or city.

My nearest is about 20 miles away and I know I'd pass a 24hr garage on the way. In fact that nearest one is by a BP with an M&S food so I'd go there.

'What kind of emergency would make you go to a poor Maccy D's? Just make a sandwich!'

Some of us actually leave the house without taking a loaf, a knife and butter.

Had a McDelivery tonight. And guess what? It was still warm and edible!

E.g it's 10pm on a long motorway trip with nowhere else nearby and certainly no sandwich making capabilities 🙄

This. If you want your order to be similarly 'prioritised', order before heading to the restaurant and check in on the app as soon as you pull up in the car park.

lol

Duh. The orders have been sent up ahead. They not coming in and ordering when they arrive. If they seen quickly it's usually because the order arrive through the tablet 15 mins beforehand.

If you get into store and leave an order then wait 10 mins then you'd been seen faster lol

How on earth do you come to the idea that delivery orders are priorities? Do you have any actual proof of this.

I am a delivery driver and my daughter is a McDonald's branch manager and it's certainly not the case here

Most McDonalds restaurants are franchises. I wholeheartedly agree that some are badly run! McDonalds need more checks in place to ensure quality of service.

Nope, as mentioned by a few posters above, drive through and delivery orders are prioritised. All orders aren't equal in terms of priority! If there are a lot of drive throughs and deliveries, you'll be at the back of the queue if you order in store.

Often the food has been sat in the bag on the shelf for ages before the driver arrives to pick it up, which is probably why they seem to "jump the queue". Heaven knows how awful, cold and soggy it would be when it finally gets delivered when it's been sat waiting for the driver. They don't even put them under the ineffective heat lamps, just left on a counter top/shelf.

What kind of emergency would make you go to a poor Maccy D's? Just make a sandwich!

Yes, I had that experience in a McDonald's in Bristol a few years ago, when DH and I were there at around lunchtime and needed a quick bite to eat. It was very slow. There were loads of orders ahead of ours on the list but the place was empty apart from DH and me. All the other orders were for Deliveroo. There was a constant stream of mopeds and scooters pulling up in the car park and picking up deliveries. Our order took 20 minutes to get to the top of the list!

Not in my experience. They’re never really stuck waiting. They come in, grab the food and go. It’s just that there’s so many of them and the delivery orders are the ones that get prioritised

Who are stuck there waiting because the McDonald's are slow for them also lol. Although some McDonald's are now opening seperate delivery kitchens that have no walk in customers which seems to help

Burger King is MUCH slower here

Totally agree that it’s not fast food anymore.
I had my 4yr old dd in the car and her 5yr old friend. They had both done absolutely amazing in their swimming lesson, so thought I’d get them a mini McFlurry each as a treat. Ordered through the app just as we were leaving swimming (5min drive away from McDonald’s), went in the drive thru, still had to park up and wait 20mins for 2 half melted mini McFlurrys and 1 of them was wrong 🙄 Of course the staff member had disappeared, I tried to pass it off to my dd that that was the one she wanted, bless them, they’d already been waiting 20mins for them.
I on the other hand was not happy and complained to McDonald’s (don’t get me started on what a faff that is!!).

While you are not being unreasonable in your complaints, I have not found anything near your stated wait times. I think that must be a local thing, and the store's management it at fault. As for the food itself, one of the reasons people like McDonald's is that it doesn't pull a lot of surprises. You know, when you turn into their parking lot, what to expect.

I used to work at McD for my sins - Our managers told us they're no longer classified as "Fast Food", they are a "family restaurant" 🫣

And the plastic toys were taken out of Happy Meals due to government regulations (but I agree, they're not very "happy" these days)