to think McDonald's have lost the main idea of "fast food"

Yep, we go because DS loves the Happy Meal toys, and we are always waiting for at least 15 mins, sometimes up to 30mins. They do seem to focus on Deliveroo drivers over normal customers. And they keep giving DS the crappy book in the Happy Meal - we have to take it out and ask for the toy instead (we are definitely ordering the toy on the screen). Just irritating in general.

I ended up buying the Squishmallows on eBay, they were cheaper than a Happy Meal and honestly DS was just as happy with those and a bag of chip shop chips.

I was practically weeping having to wait about 10 mins for a single hamburger. There was tons of massive deliveroo etc orders in front of me.
It used to be you'd go up and they'd just hand you the hamburger. I guess it wasn't as fresh...
They have apparently changed their big Mac buns to brioche and cook onions into the burger patty now? Dk how that works if you hate onions!
The only time it's actually fast is maybe middle of the afternoon, after lunchtime.
They have to bring back the spicy nuggets though. I could eat 20 of those easily, lol

I used to love a McDonald's but never go now. The deliveries take precedence and the result is I always have to wait to ultimately get cold food. They're also very hit and miss on the salting of fries .

I feel sorry for the people who work there though . The introduction of deliveries means double the work for them and there's no capacity for more staff in kitchens that were designed for footfall only. In mine post 4pm the restaurant is heaving with teens, deliveroo order drivers are at least 3 in every five minute period. I've watched them and they are run off their feet, with increased complaints because they can't meet the impossible demands

Yes, it’s so annoying!! It’s not fast food anymore.

TBH, it's not even food. Never has been. YA all BU for even going to McD's in the first place!

Just wish they'd bring back the plastic toys.

Why? They're not very sustainable. I am fully on board with them getting rid of the plastic tat, to be honest - the books are alright. Didn't love the weird Mr Men teddies.

It's only extra dips that cost 10p, if you buy something that comes with dips, they're still free. And they charge because people started going in to get 20 to take on holiday. It's sad if you were a normal-dip-user, but it makes sense.

Ours isn't slow, either. They even have a separate person who makes the food delivery orders, so that it doesn't slow down the main person.

Have you got another one local that you could try? Perhaps us having two close-ish together means they stay on their game!

The wait times are ridiculous where I live too and the food has always been crap. I don’t ever complain though because at the end of the day if I don’t like then I shouldn’t go. I much prefer KFC but DH&DC prefer McDonald’s so I’m outnumbered 😫

You have to wait for all the Uber/Deliveroo orders now - they ignore the people waiting in person, so I’ve moreorless given up now.

It must be years since I went to McDonalds, but there’s one locally that you pass on the way to several supermarkets. Until recently, the queue used to be at least ten deep and frequently more. Over the last month or so, there’s rarely a queue at all. Is it price, quality, freshness, or something else?

I hate the Russian roulette of whether the chips will be:

• golden shards of god-like crispiness filled with hot potato fluff
• chewy, slightly brown strips of sadness

No-one is forcing you to go to McDonald's so you could just... not?

used to love it when you see but as i've aged my tastes have changed. my kids like it but it's a big expense for something when they are often starving a few hours later

Have two within short distance to mine (one often sends out a bicycle delivery), I will not order from one of them because the food is always cold, late and they never give sauces unless I’ve paid ‘extra’ (so not the ones with the meal but the fancier big pots). Ironically it’s not the bicycle delivery one.

Have a KFC that’s far better at delivering but their food quality is poor. Only order from either place as a treat for the kids and my eldest loves KFC unfortunately.

Are you ordering a Filet? That's the only thing that takes any time in my experience (and DC hate it when I order one).

Everything else is reasonably fast but they're cooking it all to order these days (apart from fries) rather than piling food on the racks like they used to.

I find the thing that slows them down is the number of food deliveries they have to prepare.

Vote with your feet then

It’s the same in the one near me. I ordered a wrap of the day and drink in the drive through and was still asked to park and wait for my order.

Our local one is so slow and busy the queue stretches out of the car park and regularly blocks the roundabout to a main road. I have no idea how it hasn’t been closed down.

The Halloween squishmallows were a great toy. Wish they'd bring back tastes of the world.

We only go there when there's absolutely nothing else available as we have found the same, 15+ minutes wait for food.

In the 3 near me, it's always slow, always cold food and always gross. I only go in an absolute emergency now.

I agree! Whenever I enter Mcds there filled with Just Eat & Uber Eats drivers. It’s ridiculous

In the 3 near me, it's always slow, always cold food and always gross. I only go in an absolute emergency now.