Posting from Scotland - we are very lucky that children get free bus travel , this comes in card form with photo and D.o.B . This card can be used as library card , ID , Free transport and shopping discounts etc . My DD Age 12 was coming home from school today when the bus driver said her card was damaged (slight bend in one corner ) however she had already been on two buses that day and it was still working on the machine . Bus driver snatched it off my DD and told her to order a replacement . At this point DD got on the bus with her friend and called me upset , I told her to ask the driver when she was getting off the bus to give her the card back and I will arrange a replacement. When asking the Driver refused to give her back the card and told her to get off the bus . I was furious and called the bus company who told me it is policy to remove damaged cards . I disagree with this and feel that uneasy that a bus driver would have possession of a card with DD photo and D.o.B - and I’m miffed I will now need to pay for travel and DD cannot access library etc until the replacement comes . AIBU ??