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People who don’t carry their bank cards with them

868 replies

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

OP posts:
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OutOfTheHouse · 18/03/2024 22:19

Device payment and contactless are exactly the same thing. If one works then so does the other.
Chip and pin is different. There is a chance that chip and pin will work when contactless is down for some reason.

However if the problem is something like no electricity then neither will work.

BIossomtoes · 18/03/2024 22:15

I doubt it would only be phone payment they were refusing, as if it couldn’t take phone contactless then unlikely it was taking card contactless either.

Exactly. That’s why it was chip and pin. 🙄

ZetuianRose · 18/03/2024 22:12

MrsLighthouse · 18/03/2024 21:58

l work in a London underground station all day and believe me cards often work when contactless on a phone doesn’t and vice versa. Personally, l always have a plan B .

For me the worst that will happen is I can’t get my milk and wine, not sure it warrants a plan B 😂

ZetuianRose · 18/03/2024 22:11

BIossomtoes · 18/03/2024 22:01

I’m very sorry but you’re wrong. I was in Tesco one day when this happened. No phone payments were possible and people were being turned away from checkouts. Because I’m old I had my physical card and paid using chip and pin. I know it happened so I don’t care whether you believe me or not.

I doubt it would only be phone payment they were refusing, as if it couldn’t take phone contactless then unlikely it was taking card contactless either.
Also too few and far between to be any kind of real inconvenience. I’ve come across one instance of system outage at a supermarket and that was all cards full stop, which is more likely that just the contactless falling (I can’t see how that would happen across multiple card readers, it is usually their connection that fails which means card processing can’t happen regardless of PIN or not).

Either way, if one shop is down the one down the road will still be functioning as normal. No biggie.

BIossomtoes · 18/03/2024 22:01

ZetuianRose · 18/03/2024 21:41

Not if the system is down it won’t. If the retailer is having issues with the machines it’s cash only. The only other instance (which is increasingly rare now) is places without contactless technology at all. Other than that there’s no reason why contactless wouldn’t work but chip and PIN would.

I’m very sorry but you’re wrong. I was in Tesco one day when this happened. No phone payments were possible and people were being turned away from checkouts. Because I’m old I had my physical card and paid using chip and pin. I know it happened so I don’t care whether you believe me or not.

MrsLighthouse · 18/03/2024 21:58

ZetuianRose · 18/03/2024 20:37

We’ve already covered the point that phone payments are not an “app”, don’t require signal and if they won’t work, neither will the card.

TFL need to update their ticket machines if they don’t take contactless. That’s very rare these days. I wouldn’t know as I never use them!

For me personally it’s an inconvenience because I don’t have my card with me all day every day like I do my phone, and I hate bags so I don’t carry them. Therefore I have to play “hunt the card” through my coat pockets and, frankly, I CBA. It causes me no issue or inconvenience to use my phone, so why do you have such a big issue with it? Even if, one day, it doesn’t work, that’s my problem, not yours….

l work in a London underground station all day and believe me cards often work when contactless on a phone doesn’t and vice versa. Personally, l always have a plan B .

fuckssaaaaake · 18/03/2024 21:55

Erm because this has literally never happened to me before so why would I bother carrying extra stuff if I didn't need to. I think it's obvious why people don't carry cards, for the exact reason that Apple Pay etc was invented

ZetuianRose · 18/03/2024 21:41

BIossomtoes · 18/03/2024 20:46

phone payments are not an “app”, don’t require signal and if they won’t work, neither will the card.

But it will. Chip and pin works when contactless doesn’t.

Not if the system is down it won’t. If the retailer is having issues with the machines it’s cash only. The only other instance (which is increasingly rare now) is places without contactless technology at all. Other than that there’s no reason why contactless wouldn’t work but chip and PIN would.

Auburngal · 18/03/2024 21:40

One of the hospitals near me doesn’t take card payments on their pay n display machines. I find that bizarre that they don’t take cards. Yet the main hospital takes cards - they take payment before you leave.

There is a cash machine and change machine in the reception in the first hospital. It has caught many people out

OP posts:
phoenixrosehere · 18/03/2024 21:10

MrsLighthouse · 18/03/2024 20:31

Often cards work when a phone app doesn’t. TFL do still provide physical tickets but you need cash or a card to buy them ..contactless doesn’t work on ticket machines. Anyway just because you haven’t had a problem it doesn’t mean it doesn’t happen ! Anyway this is pedantic…l stick by my point , what’s the big inconvenience to bringing a card ?

Contactless works on many ticket machines regardless if you use your phone or a bank card. Also says that they accept contactless as payment on the TFL website. I’ve also used my phone at the tube gates to pay by card and for mobile tickets.

There are pros and cons to both cards and phones. They are back-ups to each other however, ime people are more protective of their phones and notice it missing compared to their bank cards. Plus, if someone gets ahold of the bank card, they can use it without needing the pin. Many people have pins and ids for their phones so if someone does find it, they have to either know/guess the pin or reset it where the apps and cards information is deleted and the phone can become theirs depending on the phone. In some phones, guessing the pin wrong too many times will make one wait a certain amount of time before they can enter another in. Obviously different if someone outright steals someone’s phone while they have it open.

BIossomtoes · 18/03/2024 20:46

phone payments are not an “app”, don’t require signal and if they won’t work, neither will the card.

But it will. Chip and pin works when contactless doesn’t.

ZetuianRose · 18/03/2024 20:37

MrsLighthouse · 18/03/2024 20:31

Often cards work when a phone app doesn’t. TFL do still provide physical tickets but you need cash or a card to buy them ..contactless doesn’t work on ticket machines. Anyway just because you haven’t had a problem it doesn’t mean it doesn’t happen ! Anyway this is pedantic…l stick by my point , what’s the big inconvenience to bringing a card ?

We’ve already covered the point that phone payments are not an “app”, don’t require signal and if they won’t work, neither will the card.

TFL need to update their ticket machines if they don’t take contactless. That’s very rare these days. I wouldn’t know as I never use them!

For me personally it’s an inconvenience because I don’t have my card with me all day every day like I do my phone, and I hate bags so I don’t carry them. Therefore I have to play “hunt the card” through my coat pockets and, frankly, I CBA. It causes me no issue or inconvenience to use my phone, so why do you have such a big issue with it? Even if, one day, it doesn’t work, that’s my problem, not yours….

MrsLighthouse · 18/03/2024 20:31

ZetuianRose · 18/03/2024 12:26

But you just said your problems are also with contactless (therefore also cards) and banks rejecting payment. So only the battery issue would actually apply to phones in your example.

If the system is so poor then TFL need to rethink and go back to physical tickets only.

FWIW when I lived in London I never had an issue using apply pay on phone or watch. I never even set up an Oyster card, far more inconvenient.

Often cards work when a phone app doesn’t. TFL do still provide physical tickets but you need cash or a card to buy them ..contactless doesn’t work on ticket machines. Anyway just because you haven’t had a problem it doesn’t mean it doesn’t happen ! Anyway this is pedantic…l stick by my point , what’s the big inconvenience to bringing a card ?

asdfgasdfg · 18/03/2024 20:15

I worked checkout when paying by watch first came out. The number of idiots who didn't bring a card, we didn't accept watch payments, apparently it was my fault they had to go home and get a card. Also re PINs DH and I use a system of two numbers the same for every card ie 12 then the last two digtis of the card reversed. So each card has a unique number and we don't need to write them down.

ZetuianRose · 18/03/2024 20:14

chaosmaker · 18/03/2024 17:01

Your phone is literally a tracker, even when you turn it off it is listening to conversations etc. I have to use the stupid thing for work and sat nav and really don't like joining up all the apps together. I really do need to go back to using cash more. Easier to budget if you set yourself an actual cash limit too as paying with cards and phones sort of bypasses how much you're spending.

We'll all be sorry if they do phase out cash.....

And who is it that you think cares where you are or what you talk about? 😂

No one is actively tracking you or listening to you. However collected data can be used to target ads at you, or calculate the traffic for you on your regular routes etc.

Diamondcurtains · 18/03/2024 20:13

My kids do this. My daughter phoned the other day to tell me she couldn’t get the bus as her bus app had logged out so she couldn’t access her bus pass and couldn’t log on to use her Apple pay either. No purse, no cards, no cash so she was stranded!

ZetuianRose · 18/03/2024 20:10

angela1952 · 18/03/2024 17:30

I feel no need to convince others that they shouldn't take advantage of modern technology, I'm highly computer literate, have an advanced smart phone and use online banking but don't see any advantage at all in paying using a phone wallet when debit or credit cards are so simple and much smaller/lighter to carry around in a small pocket.

I've actually had a mobile since the early 1990's and a computer since the 1980's and use tech when it are better than the alternative. However this idea of somebody's whole life being based on their mobile is laughable.

My post wasn’t in response to you…….?

karriecreamer · 18/03/2024 20:07

Those cases appear to be more a matter of police procedural errors and the compensations awarded are definitely because of police procedural errors.

The police should know what laws they are arresting people for and if they don't know, they should seek advice from a senior officer, not just make it up as they go along!

RichieRich64 · 18/03/2024 19:54

OutOfTheHouse · 18/03/2024 17:05

They don’t listen to your conversation. And yes there will be someone who says that they were talking to a friend about holidays in Turkey and then they had Facebook ads for holidays in Turkey, but it isn’t because your phone was listening to you.

Actually they can listen; my Google assistant sometimes pops up even though I didn't say the trigger words ("ok Google"). But they aren't monitoring you like that, yet. Search engines are very good at knitting together your doings though.

SabreIsMyFave · 18/03/2024 19:54

shoppingshamed · 18/03/2024 19:32

Where does this happen, I've never even seen a £5 coin, where are multiple men paying for petrol with them? I really dont think that's a thing many people encounter

This. ^ No-one ever pays with £5 coins! 😆

shoppingshamed · 18/03/2024 19:32

OutOfTheHouse · 18/03/2024 19:11

Which is why you get people (by which I mean men) who fill their car with petrol and then make a big show out of paying with £5 coins. Petrol in a car is a debt. Regular shopping isn’t.

Where does this happen, I've never even seen a £5 coin, where are multiple men paying for petrol with them? I really dont think that's a thing many people encounter

karriecreamer · 18/03/2024 19:25

OutOfTheHouse · 18/03/2024 19:11

Which is why you get people (by which I mean men) who fill their car with petrol and then make a big show out of paying with £5 coins. Petrol in a car is a debt. Regular shopping isn’t.

That's because you've "taken" the fuel, just like in a restaurant where you've eaten the meal. They can't be replaced, so there's a debt to pay for what you've taken/eaten.

A shop counter is completely different as anything in a shop is regarded in legal terms as an "invitation to treat" and the actual act of buying/selling is done at the counter, at which point the shop assistant/cashier can refuse to serve anyone for any reason (except legally protected characteristics), so they are within their right to refuse to serve someone who wants to pay in cash if they don't accept cash or by card if they don't accept cards.

I suppose an exception would be if, say, a mother allowed a child to eat a chocolate bar or bag of crisps in the shop and then went to the check out to pay for it, as, by the same token, it's been "used/consumed" so there's a debt, but I think in that case, the parent has actually "stolen" the crisps as they've done it without the consent of the shop owner/manager.

OutOfTheHouse · 18/03/2024 19:11

BobnLen · 18/03/2024 19:08

Legal tender means something to do with paying debts then cash has to be accepted rather than general shopping where it can be refused

Which is why you get people (by which I mean men) who fill their car with petrol and then make a big show out of paying with £5 coins. Petrol in a car is a debt. Regular shopping isn’t.

BobnLen · 18/03/2024 19:08

OutOfTheHouse · 18/03/2024 19:03

cash is legal tender!

Legal tender is a meaningless term.

Legal tender means something to do with paying debts then cash has to be accepted rather than general shopping where it can be refused