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People who don’t carry their bank cards with them

868 replies

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

OP posts:
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7
DinnaeFashYersel · 16/03/2024 14:42

Precipice · 16/03/2024 14:24

People should carry cash.

I haven't carried cash for years.

Sirzy · 16/03/2024 14:41

I have been in a supermarket when the systems went down meaning they couldn’t process payments at all.

there is no perfect system!

i rarely take cash or card out with me, I use my phone. If I can’t use my phone then it’s not the end of the world I go elsewhere

KateReddy · 16/03/2024 14:41

Madwife123 · 16/03/2024 14:36

There hasn’t been a single time that my Apple Pay hasn’t worked and my card has. If the system is down, it’s down full stop.

Also Apple Pay never asks you to inset the card or for the PIN number so there is simply no need to carry a card that could be lost or stolen when I have full access via my watch permanently round my wrist.

Times move on.

It’s funny when despite all evidence to the contrary people can still be convinced that they’re correct.

Sainsbury's and Tesco deliveries cancelled over technical issues https://www.bbc.co.uk/news/uk-68584235

Sainsbury's

Sainsbury's and Tesco deliveries cancelled over technical issues

The supermarket apologises to customers as Tesco also faces technical issues with online orders.

https://www.bbc.co.uk/news/uk-68584235

Mrsjayy · 16/03/2024 14:41

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

DH was also in Sainsbury he said some woman was shouting at a cashier because the contact less wasn't working and the girl burst into tears and it was a whole hoha because the phone wouldn't scan. imagine being so reliant on technology that you can't pay and then you make young women cry. just take a back up card !

DinnaeFashYersel · 16/03/2024 14:40

Limited pockets

I forgot.

Didn't want to carry them.

3 reasons why I don't always carry a card.

missushbbb · 16/03/2024 14:40

Weallnamechangesometimes · 16/03/2024 14:37

Contactless/phone pay requires Wi-Fi so if it's down/slow then often chip and still will still work. Contactless also can cause double charges because Wi-Fi goes down during the completion process (ie hold the first amount until the till completes the sale and if it doesn't complete it can take 48 hours to clear back to your account)

That's not corredt, WiFi not required for contactless, it's NFC that's used for contactless

Iudncuewbccgrcb · 16/03/2024 14:40

I've just remembered as well - I can use my banking app on my phone to get cash out of the cash machine.

SerendipityJane · 16/03/2024 14:37

Picklestop · 16/03/2024 14:26

If the systems are down, how would having a bank card help? 🤷‍♀️. Using a phone and using a card is the same technology.

Contactless wasn't working, C&P was in my Sainsburys.

Weallnamechangesometimes · 16/03/2024 14:37

Contactless/phone pay requires Wi-Fi so if it's down/slow then often chip and still will still work. Contactless also can cause double charges because Wi-Fi goes down during the completion process (ie hold the first amount until the till completes the sale and if it doesn't complete it can take 48 hours to clear back to your account)

SauvignonBlanche · 16/03/2024 14:37

I always carry one chip and pin card and an emergency £10 in the back of my phone case, takes no space and I still can just carry my phone.

As for if the systems are down, how would having a bank card help? 🤷‍♀️ Using a phone and using a card is the same technology.

There was no contactless service in Sainsburys this morning but I was still able to pay with chip and pin.

DeeCeeCherry · 16/03/2024 14:37

I carry my phone, and most times £10/20 in cash. Thats it. Why should I carry bank card as an extra when I dont need to? Its 2024 not 2004.

Madwife123 · 16/03/2024 14:36

There hasn’t been a single time that my Apple Pay hasn’t worked and my card has. If the system is down, it’s down full stop.

Also Apple Pay never asks you to inset the card or for the PIN number so there is simply no need to carry a card that could be lost or stolen when I have full access via my watch permanently round my wrist.

Times move on.

shoppingshamed · 16/03/2024 14:36

Picklestop · 16/03/2024 14:26

If the systems are down, how would having a bank card help? 🤷‍♀️. Using a phone and using a card is the same technology.

I'm not a technology expert but recently in Tesco cintactless wasn't working but chip and pin was so it can definitely happen

BubziOwl · 16/03/2024 14:36

Pushmepullyou · 16/03/2024 14:22

Because I often don’t take my handbag if I’m just popping out to the shop. Just my phone in my pocket. Apple (and presumably Android) pay don’t ask you to enter your card. Obviously in the case of total IT failure i’d be going home disappointed, but them’s the breaks!

Exactly this. It's the risk I take when I go to the shops with just my phone, and I'm happy taking that risk.

I've not routinely taken my bank card out with me in years now and it's never been a problem yet. I've never once had to enter my pin when using apple pay.

Sanch1 · 16/03/2024 14:35

Here's something controversial, sometimes I don't even take my phone because my Apple Watch as all the functionality of my phone, I can buy things, listen to music, phone and text people when my phone is at home and I'm at the shop 😱 I'm not a dick though so if in the very unlikely scenario contactless wasn't working I'd not berate the shop staff 😊

LaWench · 16/03/2024 14:34

Sounds like stupid customers being irate. If systems are down, they are down 🤷‍♀️.
I never carry anything other than my phone these days, I hate cash and completely accept that if they dont take cards or my phone is dead then I can't pay, so be it. However my phone is also my car key so I keep it charged.

gingercat02 · 16/03/2024 14:33

Lots of Santander ATM are contactless now, but I'm not sure about others so I can get cash without a card. Often nip out with just my phone and car fob

BobnLen · 16/03/2024 14:32

Usually have 6 credit cards, cash and phone. Always prepared

DontCallMeKidDontCallMeBaby · 16/03/2024 14:32

When I was in my teens I worked in a clothes shop, on a big retail park. The only cash machine was (annoyingly) right at the other side of the park, a good 10 minute walk away. Our card machines went down one day, customers were either having to walk to the cashpoint, or leave their shopping. One customer’s mother whipped out her cheque book, paid for the shopping, and berated her daughter for not always carrying her own cheque book.

Today, you’d be lucky to find a shop that even accepts cheques as payment. Time moves on, things change.

Offcom · 16/03/2024 14:31

Picklestop · 16/03/2024 14:26

If the systems are down, how would having a bank card help? 🤷‍♀️. Using a phone and using a card is the same technology.

Not sure about today’s issues but a few weeks ago the wifi was down at a nearby Sainsbury’s so no contactless but chip and pin still worked. Guess it can store the transaction until the system is back online and it gets processed?

Housewife2010 · 16/03/2024 14:31

I always keep my bank card on my phone case. It's no hassle.

BobnLen · 16/03/2024 14:30

Because they are usually young people

Iudncuewbccgrcb · 16/03/2024 14:30

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

You don't randomly get asked to put your pin in if you are using ApplePay/ Google Pay.

You authorise it with your fingerprint or pin to make the contactless payment in the first place with your (e.g phone) so it's far more secure than carrying your bank card with you.

I travel light - I rarely use a bag which means I also don't carry a purse. My purse and bank cards sit safely at home and I use my phone and my watch to pay and also store all my loyalty cards on.

I always keep about £40 cash in the car in case of an issue at a fuel station - funnily because that's the only place I've ever had my card declined due to system errors!

I tried to shop at Sainsburys this morning for bread/milk and a few other bits, was told contactless unavailable so I went across the road to M&S food and found that for the basics I needed they were actually cheaper than Sainsburys, so all turned out well!

Saymyname28 · 16/03/2024 14:30

I have a bank card in the car for "emergencies" and have some cash in my phone case for "emergencies" but I walk around with my phone and my keys. I use my phone to pay for everything. But I would never scream at a person for something out of their control... or something in their control for that matter.

doppelgangermirror · 16/03/2024 14:29

According to the BBC article some Sainsbury's were only accepting cash because the chip and pin wasn't working either? So having my cards on me wouldn't have made much difference, unless the cashier would have allowed me to put my shop to one side and go to the cashpoint?