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People who don’t carry their bank cards with them

868 replies

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

OP posts:
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7
Hedjwitch · 16/03/2024 15:38

My cards are in my phone case. Nothing extra to carry.

KThnxBye · 16/03/2024 15:36

Every 10th transaction needs a chip and pin for my card. I can easily make 5 transactions a day so I have to have my card with me. I also regularly have to get up to go and find my card to make online transactions at home.

Not only do I have to carry my card I also always carry cash. I regularly visit lots of places which don’t take cards, prefer cash or use cash for tipping etc. it also helps when there is a problem, which has happened.

Sometimes I feel like I’m in an alternate universe though, reading on here. I use cash pretty much every day. I was at a restaurant in the centre of a large UK city last week that only accepts cash payments. Several shops nearby are cash only. And I buy from lots of places that don’t just not have card payment facilities, they don’t have internet or electricity- eg, farmers market, market stalls, church fair, fetes, pop up shops, little cafes on the seafront, food stalls, roadside sales of eggs, wood, plants, honesty boxes, donation points, charity collections. I use cash all the time.

peakygold · 16/03/2024 15:34

iwafs · 16/03/2024 14:56

Hmm

I think Sainsbury's need to get their shit together re systems. Paying by phone is extremely popular with millions doing it every day.

Do you carry cash to cover a whole weekly shop or a cheque book, just in case the card machines are bust? No. Nobody does as time has moved on. Sainsbury's need to get it together.

I absolutely always have cash on me to do a weekly shop. I keep at least £300 in my purse every day. Why wouldn't you? Cash is freedom. Cash allowed me to leave a tip for the hotel maid yesterday. Cash allowed me to buy stock for my business at jumble sales and table top sales today. I'll spend cash at the car boot sales tomorrow. It is completely idiotic not to carry cash, because when systems go down (banking/retail) you aren't going to be able to buy food, petrol or meds.

Crunchymum · 16/03/2024 15:34

shoppingshamed · 16/03/2024 14:50

Off topic but why are you still paying for a phone thats so old? Surely you'd have paid for it years and years ago if it can't do payments

Oh no, it's a smart phone and I could install the payment apps (if I wanted to!). But it's 4G and seems to lose reception anytime I go into anywhere sizeable and without windows like supermarket, restaurant etc.

I probably sound a bit nuts but I always thought the lack of reception means I can't use my phone to pay!!

BIossomtoes · 16/03/2024 15:29

BobnLen · 16/03/2024 15:24

It’s a bit of a faff to set up cards on Apple Pay, I set up a few of my cards then lost the will to live with the security checks so I can see why people don’t bother. One of them told me to ring the bank so I didn’t bother with that one.

Exactly this. And as my cards live in my bag and my phone doesn’t I’m more likely to find myself in a shop without my phone than my cards.

peakygold · 16/03/2024 15:27

I thoroughly enjoyed handing over my usual wad of cash this morning for my big shop in Sainsburys, whilst watching other younger people kick off about not being able to pay with their phones. It my my sad heart soar.

BobnLen · 16/03/2024 15:24

It’s a bit of a faff to set up cards on Apple Pay, I set up a few of my cards then lost the will to live with the security checks so I can see why people don’t bother. One of them told me to ring the bank so I didn’t bother with that one.

nadine90 · 16/03/2024 15:12

I’ve been using just Apple Pay for a couple years now and have never had an issue. The machines don’t seem to do the chip n pin thing of needing to randomly put your code in now and then, or maybe I’ve just somehow avoided it? I always used to lose my cards so it’s saved me much faffing about cancelling and replacing them. There has been the very rare occasion that machines have been down, in which case a card wouldn’t have worked anyway? I agree people shouldn’t be horrible to staff though, it’s obviously not their fault!

PuppyMonkey · 16/03/2024 15:11

It’s been so long since I used my bank card, this thread actually made me go and check where mine was - phew, found it in an old handbag.Blush

suburburban · 16/03/2024 15:10

I always carry cash and cards

I have Apple Pay on my iPad but not set up on my phone

Shopper727 · 16/03/2024 15:06

I don’t think anyone is spending their weekend in Sainsbury’s but some people work during the week and might want a leisurely shop at the weekend or just picking bits up for the weekend or week ahead it’s not really hard to comprehend that people need food?..

anyway, boyfriend only uses Apple Pay works for a bank but never takes his cards out got caught at Tesco recently when all the mobile ways to pay were down but wasn’t told prior to going into store so came back crabbit to get his cards. I usually have my purse with me. So I’d have been fine. Smug me 😂

GoingUpUpUp · 16/03/2024 15:03

I usually only take my phone but luckily turned up with my cards at Sainsburys today.

My issue was that we asked before we started shopping what the situation was and were told C&P was fine but contactless wasn’t. Got to the till scanned all our shopping and was told actually Barclays and nationwide C&P were not necessarily going through. These things happen but communication is key. I said to the lady on the checkout that we’d checked before shopping and she just shrugged and said there were people on both doors telling people, but again there wasn’t when we’d gone in.

ELMhouse · 16/03/2024 15:02

caringcarer · 16/03/2024 14:57

I've got a slim phone case with a flap closure and it has 3 card slots in. I keep driving licence in one and 1 credit card and 1 debit card.

my husband has one of these flappy phone cases! My kids take the piss out of him for being an old Grandpa - he’s 40! 😆

shoppingshamed · 16/03/2024 15:01

iwafs · 16/03/2024 14:56

Hmm

I think Sainsbury's need to get their shit together re systems. Paying by phone is extremely popular with millions doing it every day.

Do you carry cash to cover a whole weekly shop or a cheque book, just in case the card machines are bust? No. Nobody does as time has moved on. Sainsbury's need to get it together.

Your post reads like Sainsbury's are choosing to have IT problems, sometimes stuff just goes wrong, it's not a strategy

And actually I do always have cash enough to pay for my shopping, not because I think there will be IT problems I just always have cash in me, judging by the people I see in the queue in front of me paying cash it's not unusual

mitogoshi · 16/03/2024 15:01

It happens at least 2 or 3 times per shift in the charity shop that their phone won't work and they run home for their card (sometimes don't come back) just like sometimes even when there's no issue with contactless it decides you need to put your card in the machine. How difficult is it to take a card? I carry my card and my drivers licence in my phone case

SerendipityJane · 16/03/2024 15:01

This reminds me that many years ago I used to carry my chequebook for the times cashpoints were down ....

ELMhouse · 16/03/2024 15:00

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

I go out with my just my phone these days! So much better than carrying a bag/purse around! I have a few bags for life in the car too!

if the technology goes down so-be-it, I can’t get what I need and can go to another shop if necessary!

I don’t take my bank card anywhere these days and certainly don’t have any cash!

all my store cards (nectar/boots/asda etc) are also all on my phone so my purse is pretty redundant these days (sorry old purse!) 👜

also I’m 40 - so not just young-uns!

NoWordForFluffy · 16/03/2024 15:00

iwafs · 16/03/2024 14:56

Hmm

I think Sainsbury's need to get their shit together re systems. Paying by phone is extremely popular with millions doing it every day.

Do you carry cash to cover a whole weekly shop or a cheque book, just in case the card machines are bust? No. Nobody does as time has moved on. Sainsbury's need to get it together.

It was an overnight software updating error which caused it. I'm not sure that it's then not having their shit together or a glitch in their system.

Bearing in mind McDonalds yesterday and all Tesco stores a few weeks ago, maybe retailers in general need to get their shit together?

OutOfTheHouse · 16/03/2024 14:57

You are confusing two things here.

Not carrying your cards is one situation, being a twat is a different problem.

I don’t take my cards with me most of the time, but I do if I’m going to the supermarket or the like.

Most of the time I pay using my watch. I’ve been doing that for 8 years now and in all that time it’s not failed yet. It doesn’t even need a connection to WiFi, phone signal or even a connection from your watch to your phone.

caringcarer · 16/03/2024 14:57

SBHon · 16/03/2024 14:23

Because why carry two things (card & phone) when you can simply carry one (phone). Currently, the amount of times contactless payment isn’t available is vanishingly small. A card isn’t necessary 99% of the time.

I've got a slim phone case with a flap closure and it has 3 card slots in. I keep driving licence in one and 1 credit card and 1 debit card.

iwafs · 16/03/2024 14:56

Hmm

I think Sainsbury's need to get their shit together re systems. Paying by phone is extremely popular with millions doing it every day.

Do you carry cash to cover a whole weekly shop or a cheque book, just in case the card machines are bust? No. Nobody does as time has moved on. Sainsbury's need to get it together.

Vroomfondleswaistcoat · 16/03/2024 14:56

I work in a rural supermarket and it's not unheard of for our Wi Fi systems to totally crash (particularly during thunderstorms). People can still pay with C&P or cash, but not contactless.

I did get shouted at by a man who wanted to take out cash via Apple Pay (we don't do cashback other than by inserting the card yet). Apparently 'everywhere' does cashback on Apple Pay, and he wouldn't believe me that we didn't and, for some bizarre reason thought that I just didn't want to do it. He didn't have his card on him, of course.

BackToMiami · 16/03/2024 14:55

I rarely carry my cards, I just use Apple Pay. I’ve never not been able to pay. I suppose if systems were down often, I’d rethink and would probably carry cash, not cards. They’re not though so I’ll carry on just taking my phone out and about.

I wouldn’t be screaming at staff if I couldn’t pay. That’s awful.

Moonlight222 · 16/03/2024 14:55

It didn’t help me having my card in Sainsbury’s this morning as I had a Mastercard debit and they’d only accept visa debit or cash and told us when we got to the almost front of the till, some beautiful soul offered to pay for my shopping so I didn’t have to go get cash and line back up, I then got her money out and the cash machine and bought her a coffee, people were giving each other coins as they were short, it was quite a nice help each other atmosphere in our Sainsburys

Northernsouloldies · 16/03/2024 14:55

AhBiscuits · 16/03/2024 14:23

Times change and technology moves on. Cards are old fashioned. It's another thing to find a pocket for and try not to lose.
I don't even carry a key anymore as we've added a fancy digital lock to the front door.

Yeah cards and cash are old fashioned..till you can't make a purchase with your chosen bit of tech.

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