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People who don’t carry their bank cards with them

868 replies

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

OP posts:
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PerfectTravelTote · 16/03/2024 16:25

You're a dinosaur, op.

SoupDragon · 16/03/2024 16:22

Gettingonmygoat · 16/03/2024 16:16

What is so hard about carrying cash? Some shops are cash only. If the payment system goes down like it has done today you are buggered. Imagine being stuck in a Tesco garage this morning with not enough fuel in your car to get to the next garage and you can't buy any because you only have a phone to pay with.

Imagine being so disorganised you've let your car get that low. If you're that disorganised no way would you have thought to take cash out with you.

PermeableDriveway · 16/03/2024 16:21

@Gettingonmygoat If you've never had your purse stolen you possibly don't have a hang-up about carrying £100 for a full tank of petrol around with you?

DeeleyBen · 16/03/2024 16:21

SBHon · 16/03/2024 14:23

Because why carry two things (card & phone) when you can simply carry one (phone). Currently, the amount of times contactless payment isn’t available is vanishingly small. A card isn’t necessary 99% of the time.

This!

CrispFanatic · 16/03/2024 16:20

I always have my card on me anyway because I don’t like Apple Pay so the issue in Sainsbury’s wouldn’t have been a problem for me 🤷‍♀️

BashfulClam · 16/03/2024 16:20

Northernsouloldies · 16/03/2024 16:08

But you touch packaging that's been touched by countless other people and realistically you can't avoid germs, bacteria in normal day to day living.

its not half as bad as money. I never carry money and it’s never a problems the last time I carried it I lost £40 somewhere.

NoWordForFluffy · 16/03/2024 16:18

karriecreamer · 16/03/2024 16:03

I think a software update on Friday night is pretty stupid really, as they should know that Saturday is the busiest shopping day, so it would be sensible NOT to do major software updates (which always carry the risk of failure) on the eve of the busiest day. Of course, there'd also be fewer management/head office staff working on weekends to help fend off all the complaints etc and maybe even fewer than normal IT support staff available on a Saturday.

Far more sensible would be to do it, say, on a Monday night as in the case of failure, there'd be fewer shoppers (on line and in store) inconvenienced on a Tuesday along with more managerial/HO support staff who are more likely to work weekdays than weekends.

Well, we don't know the reason for the update or how often they're needed.

FWIW, Tesco also went down on a Saturday, for whatever reason.

Glitches happen. 🤷‍♀️

mathanxiety · 16/03/2024 16:18

I have a little card holder glued to the back of my phone. They're available on Amaz*n.

I also carry a large bill in the card holder in case of complete system failure or to fob off thieves.

I think people mainly expect to be able to pay with their phones, and the remote possibility of a system failure isn't looming large on the list of contingencies to plan for.

Gettingonmygoat · 16/03/2024 16:16

noblegiraffe · 16/03/2024 14:21

You're saying that people should carry bank cards in case the banking system goes down but they can still use chip and pin?

Why are you not suggesting that people carry large amounts of cash around for the same scenario?

What is so hard about carrying cash? Some shops are cash only. If the payment system goes down like it has done today you are buggered. Imagine being stuck in a Tesco garage this morning with not enough fuel in your car to get to the next garage and you can't buy any because you only have a phone to pay with.

PermeableDriveway · 16/03/2024 16:16

Same thing happened to me this afternoon - sign on the door saying only cash or chip and pin. I've not carried my card since being pick-pocketed in Barcelona and it taking ages to sort a new card out in which time I had to rely on friends to pay for me all holiday and when I got home. It was a complete nightmare. As soon as I could I got the banking apps on my phone and left the card safely at home. Today when I saw the sign I turned around and went home - I don't often carry cash and I was only popping in for treats, so I'll save my waistline instead!

JPGR · 16/03/2024 16:12

I know. It’s so unreasonable. I think we should go back to bartering - much less complicated. And writing with a feather quill again.

Oblomov24 · 16/03/2024 16:08

I always do. I shopped at Sainsbury's easily today.

Northernsouloldies · 16/03/2024 16:08

BashfulClam · 16/03/2024 15:59

I never know how much my shopping is going to be and it varies each week and last time I carried cash I lost it so not taking a chance again. Money is also the really unhygienic so I’ll rather not be carrying that around and touching it.

But you touch packaging that's been touched by countless other people and realistically you can't avoid germs, bacteria in normal day to day living.

karriecreamer · 16/03/2024 16:08

@peakygold

It is completely idiotic not to carry cash, because when systems go down (banking/retail) you aren't going to be able to buy food, petrol or meds.

If there's a power cut and the shop is without electricity, it'll probably be closed as it can't operate without lighting, security, heating/cooling, tills, etc. When Storm Desmond knocked our city's electric supply for 3 days, everything was closed. Cash wouldn't have helped you. You can't run a petrol station without electricity!

Northernsouloldies · 16/03/2024 16:05

Cyber attacks are a reality I don't get why people don't face up this reality.when Bank systems go down for instance it's always an outage the banks never admit to being got at.

karriecreamer · 16/03/2024 16:03

NoWordForFluffy · 16/03/2024 15:00

It was an overnight software updating error which caused it. I'm not sure that it's then not having their shit together or a glitch in their system.

Bearing in mind McDonalds yesterday and all Tesco stores a few weeks ago, maybe retailers in general need to get their shit together?

I think a software update on Friday night is pretty stupid really, as they should know that Saturday is the busiest shopping day, so it would be sensible NOT to do major software updates (which always carry the risk of failure) on the eve of the busiest day. Of course, there'd also be fewer management/head office staff working on weekends to help fend off all the complaints etc and maybe even fewer than normal IT support staff available on a Saturday.

Far more sensible would be to do it, say, on a Monday night as in the case of failure, there'd be fewer shoppers (on line and in store) inconvenienced on a Tuesday along with more managerial/HO support staff who are more likely to work weekdays than weekends.

FortunaMajor · 16/03/2024 16:01

The issue in my local Sainsbury's today was the lack of communication about it. No signs or announcements, so very long queues with irate people who were unaware of the issue until they eventually got served. A bit of communication would have avoided a lot of annoyed people.

BashfulClam · 16/03/2024 15:59

Precipice · 16/03/2024 14:24

People should carry cash.

I never know how much my shopping is going to be and it varies each week and last time I carried cash I lost it so not taking a chance again. Money is also the really unhygienic so I’ll rather not be carrying that around and touching it.

NoWordForFluffy · 16/03/2024 15:59

PrincessTeaSet · 16/03/2024 15:55

Yes..I don't always carry it but always have plenty at home . Cyber attacks are increasingly likely as well as updating glitches. Plus every time you pay by card or phone you are monitored and someone takes a cut. Cash is freedom and security.

Business have to pay to bank cash as well, you know.

Tangled123 · 16/03/2024 15:59

For me, the risk of losing my bank card or cash is a lot higher than the likelihood of needing them, so I only carry my phone most days. I’d only have my card as well if I really needed to buy something or was going away somewhere.

Tootsey11 · 16/03/2024 15:56

I always carry cash and always carry my cards. I do not understand anyone who uses their phone to pay for things. When 3 friends got their phones stolen and accounts emptied, watching a programme recently on how easy it is to access someone's money via their, I don't get why anyone would do this.

And don't start me on those who get to the till and can't get the bloody phone to work to pay this way. Cards and cash all the way.

PrincessTeaSet · 16/03/2024 15:55

peakygold · 16/03/2024 15:34

I absolutely always have cash on me to do a weekly shop. I keep at least £300 in my purse every day. Why wouldn't you? Cash is freedom. Cash allowed me to leave a tip for the hotel maid yesterday. Cash allowed me to buy stock for my business at jumble sales and table top sales today. I'll spend cash at the car boot sales tomorrow. It is completely idiotic not to carry cash, because when systems go down (banking/retail) you aren't going to be able to buy food, petrol or meds.

Yes..I don't always carry it but always have plenty at home . Cyber attacks are increasingly likely as well as updating glitches. Plus every time you pay by card or phone you are monitored and someone takes a cut. Cash is freedom and security.

PrincessTeaSet · 16/03/2024 15:49

doppelgangermirror · 16/03/2024 14:29

According to the BBC article some Sainsbury's were only accepting cash because the chip and pin wasn't working either? So having my cards on me wouldn't have made much difference, unless the cashier would have allowed me to put my shop to one side and go to the cashpoint?

They would let you, I have done this many a time when forgotten my purse! Assuming cash point working of course

SheepAndSword · 16/03/2024 15:41

I'm an antique, I love my cards. If the system went down in a supermarket I'd go outside and withdraw cash.

I can be a bit slow on transitioning to new tech then I'm fine, e.g. I was abroad when chip and pin was introduced and was utterly baffled at first when I returned to England and you didn't have to sign, you just used pin.

And smartphones, I was a bit suspicious about apps at first until I understood.

Kwasi · 16/03/2024 15:41

I haven’t carried my bank card in a decade. I don’t even know the PIN. I am yet to come across a retailer who only has had issues with only the contactless and not the whole card system, meaning it’s been cash-only until it’s sorted.

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