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People who don’t carry their bank cards with them

868 replies

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

OP posts:
Thread gallery
7
Auburngal · 17/03/2024 19:04

mamabeeboo · 17/03/2024 07:57

OP were you in Chesham? Happened Saturday morning there. Curious to know if it happened in more than one Sainsbury's branch.

It happened in all Sainsburys including Locals and Argos inside Sainsburys. Unsure if it affected Argos stores

OP posts:
browneyes77 · 17/03/2024 19:00

I have an Apple iPhone and an Apple Watch, but I’ve never used either to pay for anything with Apple Pay.

Still a card paying gal.

I feel like the odd one out 😂

ThePoshUns · 17/03/2024 18:59

It's so freeing to be able to go out and just take a phone rather than a purse with card and cash in a handbag.

Longma · 17/03/2024 18:56

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Longma · 17/03/2024 18:52

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Longma · 17/03/2024 18:47

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Hmm1234 · 17/03/2024 18:46

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

purses can become quiet bulgy and a hassle to carry around you never end up keeping just one bank card. I used to be one of these people who just pays for everything on Apple Pay, carrying no cards, until I got caught needing ID

PrimitivePerson · 17/03/2024 18:39

ZetuianRose · 17/03/2024 18:29

Apple Pay works via NFC, it doesn’t require internet.

The payment terminal does.

PrimitivePerson · 17/03/2024 18:37

OutOfTheHouse · 17/03/2024 18:23

How are they in there if they can’t access their tickets? Do none of them have a phone signal?

I work outside the venue, for a major transport provider.

Obviously some people will get online or have downloaded tickets ahead of the event, but there's always a significant number stuck outside in desperation unable to access their tickets, and taking it out on us.

DadBodAlready · 17/03/2024 18:32

Op, you are quite right. At least carry one card. Sat am absolutely hilarious. Not got through checkout so quickly before. All those people rolling up with shopping baskets, no cash, no cards, DESPITE THE BIG SIGN AT THE FRONT DOOR. The downside, most of the idiots were blaming the checkout staff.

Longma · 17/03/2024 18:32

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MummyPencil · 17/03/2024 18:31

I love cash. at least £20 , some change for parking.
also carry the bank card so no chance of getting stuck

cremebrulait · 17/03/2024 18:29

Auburngal · 16/03/2024 14:19

I was in Sainsbury’s this morning and systems are down. No contactless, chip n pin taking ages to go through. Unable to buy gift cards, mobile top up vouchers.

Systems going down like this happen not very often but when they do it’s awful.

On the self scan next to me a woman screamed at the manager on why she can’t pay on her mobile.

Why do many people don’t carry their bank cards anymore? The cards don’t weigh much. Plus if the contactless payment system goes down, hopefully their card will go through via chip n pin. Also they won’t look like idiots either. No sympathy for these.

Regarding contactless payments- sometimes your bank, NOT the retailer etc asks you to do a CnP payment as part of security. “I dunno my PIN”. You can change your PIN to any number you want (not 1234, 1111) at any ATM under PIN services.

Hey OP. I have no sympathy for people who ask questions loaded with such judgement. WOW.

Why a woman was screaming at a manager is one thing. You can never know what's going on in someone's life that causes them to explode when things go wrong.

However, why do I not carry my bank cards everywhere? Well let me see, I'm a solo mum no family around and I don't keep tabs on what my friends are up to all the time. Should my house burn down with all my cards there - I still have access via my phone. Should someone steal my bag, pick my pocket etc while i'm out - I just need to get home to get access. If I'm out for exercise I'm going to have my mobile in my pocket and not cards.

Welcome to 2024. I'm surprised you didn't tell us off for not carrying cash or maybe traveller's checks. Just in case!

Any other judgements you'd like to tell us about?

ZetuianRose · 17/03/2024 18:29

PrimitivePerson · 17/03/2024 11:53

It certainly does for £100+ payments, that's how it gets around the contactless limit. My point still stands that there are times when contactless payments of any kind will not work, when chip and pin will, so not having a bank card on you will cause problems.

Apple Pay works via NFC, it doesn’t require internet.

ZetuianRose · 17/03/2024 18:23

PrimitivePerson · 17/03/2024 09:56

Many ticketing systems, such as Ticketmaster, are app-based and use dynamic bar codes. These require a constant internet connection. I've seen hordes of angry people who have paid a fortune for tickets denied access to events because they can't get a signal.

That’s a specific app, not just an across the board point for tickets. If I need, for example, a barcode or QR code from a ticket I will screenshot before I go.

I’ve never used ticketmaster as I’ve no interest in the types of events they sell tickets for, but if they’re asking people to rely on their app then that’s their own poor design for not having a download/offline option. If they can’t produce the software then they should go back to paper tickets.

eta: just read back a few posts and apparently they do have an offline/download option, so….. 🤷🏻‍♀️

OutOfTheHouse · 17/03/2024 18:23

PrimitivePerson · 17/03/2024 18:15

Concerts and sports events at a 60k-capacity stadium not far from where I live. I'd prefer not to identify where that is, but it's in a major city and regularly hosts large events. As soon as it fills up, the internet drops out in a very large area, and every time it does, there are panic-stricken people who can't access their tickets and can't get in.

I work there on most event and match days and it happens every single time.

Edited

How are they in there if they can’t access their tickets? Do none of them have a phone signal?

BobnLen · 17/03/2024 18:22

PrimitivePerson · 17/03/2024 18:15

Concerts and sports events at a 60k-capacity stadium not far from where I live. I'd prefer not to identify where that is, but it's in a major city and regularly hosts large events. As soon as it fills up, the internet drops out in a very large area, and every time it does, there are panic-stricken people who can't access their tickets and can't get in.

I work there on most event and match days and it happens every single time.

Edited

This happens all the while for me in busy places, I thought it was maybe because I use O2 (Tesco mobile) which is good for where I live but often doesn't work in busy places. I was at an outlet retail park today and internet didn't work on my phone half the time because it was busy, very frustrating when I wanted to use a discount voucher on my phone

PrimitivePerson · 17/03/2024 18:15

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Concerts and sports events at a 60k-capacity stadium not far from where I live. I'd prefer not to identify where that is, but it's in a major city and regularly hosts large events. As soon as it fills up, the internet drops out in a very large area, and every time it does, there are panic-stricken people who can't access their tickets and can't get in.

I work there on most event and match days and it happens every single time.

Longma · 17/03/2024 18:15

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Newcrocs · 17/03/2024 18:14

ZeeR82 · 17/03/2024 18:07

I rarely carry or use my bank card. Apple Pay all the way for me. It's extremely rare for contactless not to work.

While I may mildly be annoyed in such a scenario, I'm intelligent enough to know it's not the staff member's fault and down to technology.

Were there any signs at the front door to inform customers of no contactless, or at least staff at front door telling customers walking in? No reason for that lady to behave like a knob end though.

I went to Sainsbury's yesterday after reading online about the issue with contactless payments so I took cards with me (wouldn't usually) but they had 2 people at the entrance explaining to each customer that there was a problem with contactless payments and kept announcing it on the tannoy too.

I cannot fathom how people can get so annoyed about something that happens so rarely and is not under anyone's control. I heard a woman on the radio saying that they'd "lose some customers as it was unacceptable" and just thought god, good luck to Tesco 🙈

Longma · 17/03/2024 18:11

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BooBooDoodle · 17/03/2024 18:09

I use my watch and phone for payments. Don’t ever carry cash and can’t be arsed carrying a bag and purse everywhere. Cash machines out of the town centre charge a fee to withdraw cash so I don’t take cash out.

RichieRich64 · 17/03/2024 18:07

I work in card processing (for a big acquirer) and can tell you that its wise to carry at least 1 card so you can do a chip&pin transaction if necessary. The card scheme and bank might decide at any point that they want that instead of contactless (security policy) and anyway if you go over the £100 contactless limit, you may be refused even with Apple or Google Pay or biometric e.g. on watches (a la Samsung Pay) - it is usually a retailer decision so isn't guaranteed to be consistent.

I got caught in Ikea Bristol last year when they could only accept cash for a bit at the restaurant and tills. I carry a small amount of cash inside my phone cover for this reason. It was just enough in that case to buy some lunch but there were many cross people there. The tech isn't infallible and you would be amazed how many links in the chain there are and how complex a payment is, really, under the surface.

Screaming at the retail staff doesn't really help either ;-)

ZeeR82 · 17/03/2024 18:07

I rarely carry or use my bank card. Apple Pay all the way for me. It's extremely rare for contactless not to work.

While I may mildly be annoyed in such a scenario, I'm intelligent enough to know it's not the staff member's fault and down to technology.

Were there any signs at the front door to inform customers of no contactless, or at least staff at front door telling customers walking in? No reason for that lady to behave like a knob end though.

OutOfTheHouse · 17/03/2024 18:06

BobnLen · 17/03/2024 18:04

You can't with the cheapo non cellular version that most people have unfortunately, phone has to be within about 10m

Not true. I’ve used mine when I’ve had no connection to my phone.

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