So on 2 occasions I have had to call 111 my ds is currently 6 weeks old, I called them once when he was three weeks old due to bad symptoms of what we now know was reflux and yesterday as he had been a little under the weather and started to slightly swell on the left side of this face, so naturally I called 111 due to his symptoms not being severe enough to call an ambulance, however if we felt we needed too we would have, we have ended up just taking him to a&e both times. So to get to the point I called them on both occasions and each time they have told me I need to speak to a clinician asap and one will call me straight back each time i have called them has been at night around 9pm and both times they haven't called me back until 3am like for a baby I just find that absolutely shocking I completely understand they are busy and have a lot to deal with, and if that was for myself or my Dh I wouldn't have cared about the long wait but I just believe you can't chance anything with a bubba or a child! I'm so annoyed by it to top it off I was left a shitty voicemail from them complaining I didn't pick up the phone it was 3am and I was already in the hospital with my ds my last thought was checking my phone I had placed it on silent to avoid waking anyone in the ward up and my ds.
Has anyone else has the same issues? X