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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

For reacting to people who treat me poorly..assaulted at the doctors surgery

537 replies

Namechangey23 · 09/02/2024 11:49

I suspect the answer is yes IABU and normal people don't do this! Please help me understand why I am like this and what I can do to fix it.

This is a typical example of a situation I have got myself into by reacting and allowing myself to be provoked. I was taking my DS (1 yr) for vaccinations and parked neatly in one of many available spaces at my local surgery. Just as I was trying to get him out of his car seat with the door open, I see out of the corner of my eye this guy in his 70s or beyond starts reversing into the space I am standing in with the door open. Note that there are various other spaces even side by side which he could have gone into but no, he chose the one I was standing in with DS half out of his car seat. I waved and shouted and he stopped....then he carried on again so I screamed and shouted at him preparing to smack the back end of his car as I thought he somehow still hasn't seen me and there wasn't room for me to stand out the way. Finally he then moves off, parks opposite and walks off inside without a word.

This is where I then made a poor decision. I had to stand next to him whilst logging into their system. I was so angry and shocked at what just happened that I decided he wasn't going to get away with it, so I said to him.. you do realise you just almost ran us over...I was expecting he might apologise. This then started off an argument in front of the whole waiting room. I asked him why he chose to park in the only space I was standing in when there were 6 other spaces available and he just said 'it was a space wasn't it' and he said 'you shouldn't have such a big car" I said I can have what car I like (honestly it's not big just a very basic standard budget SUV, not some enormous tank!) And I was parked responsibly in the space, it is customary to need the door open when getting a child out and unfortunately they don't have child spaces with more room and I didn't want to park in the disabled spacs as that's not for me! I'm afraid he pissed me off even more with his comment about my car so I said something I wasn't proud of along the lines of "should have gone to Specsavers because I'm not sure how you didn't see me? " Anyway of course it escalated, the receptionist tried to intervene to calm us down, and then he pushed all three of us, her most as she was inbetween him and me still holding DS. I feel totally devastated because she ended up bearing the brunt of what was obviously meant for me. Also mortified this was in front of everybody, although they were very kind. But also because I should have left it well alone as I had my son in my arms, why oh why didn't I keep my mouth firmly shut?! A miss (even a near miss!) Is as good as a mile as they say. What is wrong with me, why do I put myself and others at risk just to be right? It's like the sense of injustice takes over and fight wins over flight even when it makes common sense not to poke the hornets nest.

It's happened before. I asked someone outside my house which fronts onto a footpath to pick up their dog mess and got verbally abused and I think there are other incidents I can't remember now. Incidently I always end up a shaking blubbing emotional wreck after such incidents so why do I do it??! In my head I think I'm sticking up for myself. But it usually ends up worse for me and I feel like in taking these risks, one day I could end up with myself in serious trouble or dead doing it. How can I stop myself in future when it's almost reflexive! I know I need to control myself. Incidently my husband is the complete opposite extreme and a pacifist. He avoids conflict like the plague and never gets himself in any situations like this as a result. If there is a problem with a bill or contractor I have to deal with it. Is there a middle ground?!
Incidently my DS got his vaccines (all 4!) but it wasn't at all the calm experience I was hoping for...

OP posts:
NoOrdinaryMorning · 10/02/2024 09:37

ilovesooty · 09/02/2024 12:08

A repeat incident might result in your being removed from the doctor's list. At least you realise that you have a problem you need to address.

OP did nothing wrong! The man assaulted HER! Why on earth might she be removed? Ffs

HelpMeGetThrough · 10/02/2024 09:36

These days, you just don't know how someone is going to react if they are challenged.

Some don't care about being violent as a reaction, have seen this a few times.

People are generally arseholes.

Woodenwonder · 10/02/2024 09:27

Livelovebehappy · 09/02/2024 23:28

Tbh, the people who behave like dicks…..are dicks, and you will just never hear them apologise for their behaviour. Ever. As they actually believe what they’re doing is right. But it’s not what you say, it’s how it’s delivered. You can re-act to what they say and be firm but polite, to get your point across. As the saying goes, if you have to raise your voice to get someone to listen to you, you’ve already lost the battle. You absolutely did the right thing, but composure is the way to go.

So OP is a dick, got it.

Naptrappedmummy · 10/02/2024 09:16

Ohlookwhoitis · 09/02/2024 22:01

Yet another one

NO the man should NOT have pushed the receptionist but...

And if he was writing the thread it would be ‘she shouldn’t have screamed abuse at you, but…’

Naptrappedmummy · 10/02/2024 09:13

JayJayEl · 09/02/2024 23:40

Regardless of whatever led to the verbal altercation there is never, not EVER, an excuse for physically assaulting another person. Especially a child and especially someone who isn't even a part of the argument (receptionist). To me it sounds like you've called out shitty behaviour but because others are too polite to ever do so it's somehow seen as wrong. Maybe you could have handed the situation slightly differently, but you did nothing wrong in calling him out.

I may have missed it, but I'd be interested in knowing how the receptionist/surgery dealt with his physical assault?

Would the man have been ‘calling out’ OP’s shitty behaviour if the roles had been reversed, or would you say it was classic male aggression in him screaming abuse for a parking mishap, and that whatever OP had done he shouldn’t have intimidated her in that way?

LolaSmiles · 10/02/2024 08:58

This thread has typically polarised into extreme responses. I don't think anyone has actually said OP should have let the car hit her. That would be ridiculous. What they are sayng, as is she, is that she over reacted AFTERWARDS leading to a situation that left her feeling awful.

Since the man did eventually move to another space, I would likely have said nothing in the waiting room. But I don't think it was wrong to do so, just that there are other ways to bring it up without antagonising. Of course it's not her fault that he pushed her but she was responsible for antagonising him (and it could well have been a woman) and she asked for help in how to avoid this kind of thing in future.

I agree with this.

I think going into the reception and starting an argument, then getting angry that he didn't respond how she wanted, and continuing to push it to get the last word was a silly thing to do. OP says herself she didn't think anyone would get hurt, which suggests she only continued to keep provoking an argument because she decided he'd probably not do anything.

Most people don't go through life seeking to start arguments and have the last word. OP might benefit from trying to get to the bottom of why she feels compelled to start picking arguments with people because one day someone (of either sex) is going to not take well to a stranger goading them.

AnnBerlin24 · 10/02/2024 08:12

oakleaffy · 09/02/2024 20:22

@Namechangey23 I'd bet that as a child you were bullied and pushed around...and that's why as an adult you explode.

I used to be like that, too...
Took abuse as a child, and as a young adult, if someone triggered me, I'd go completely ballistic.

I too felt terrible guilt afterwards.

Once, in M&S, a woman of indeterminate age with matted hair punched me twice in the ribs in the food queue.

I said ''do that again and I will retaliate''

She did it again, and I slapped her face , not hard but it made a classic slapping sound.

Security guards just looked on.

After years of taking abuse, I'd had enough.

I too have confronted idle dog owners for letting their dog shit outside our house.

Have a dog? Clean up it's mess!

Do you think that's why there's so much male violence in the world? Because they were abused or bullied childhood?

SGBK4862 · 10/02/2024 08:09

OK so you do have experiences from childhood that would explain your reactions OP? The fact they are 'a long time ago' is irrelevant. Trauma in childhood can affect people for a life time if they don't deal with it. A lot of therapy is based around this exact issue.

This thread has typically polarised into extreme responses. I don't think anyone has actually said OP should have let the car hit her. That would be ridiculous. What they are sayng, as is she, is that she over reacted AFTERWARDS leading to a situation that left her feeling awful.

Since the man did eventually move to another space, I would likely have said nothing in the waiting room. But I don't think it was wrong to do so, just that there are other ways to bring it up without antagonising. Of course it's not her fault that he pushed her but she was responsible for antagonising him (and it could well have been a woman) and she asked for help in how to avoid this kind of thing in future.

No need for all the man haters to cheer her on.

Princesspollyyy · 10/02/2024 05:53

@Namechangey23

"Correct. Like to think it doesn't affect me now tho as that was a long time ago..*"
*
Well it obviously has affected you!! So much so, you've made a post about getting help for the way you react to things.

oakleaffy · 10/02/2024 00:56

Namechangey23 · 09/02/2024 22:18

Correct. Like to think it doesn't affect me now tho as that was a long time ago..

@Namechangey23 I found realising the reason for my getting so suddenly and irrationally angry sometimes made it get better {being powerless as a child and having to put up with abuse}
I can understand why you were frightened and thought the man might reverse into you!
I have had to 'Smack' the backs of cars occasionally when they reverse out of a driveway where it crosses a pavement! {and Doctor's Surgery car parks are notoriously bad for older people not looking before reversing.. I walk to our GP's and you really have to watch out for cars doing erratic things! , ESPECIALLY reversing where people seem to be stiff necked and don't use their mirrors or swivel their heads to look behind them.

Once I was given a lift to a funeral where the church car park gave on to a Dual Carriageway ....the old chap driving turned right into ONCOMING traffic..It was only my ''We are in the wrong lane!'' and onward vehicles beeping loudly at us that made him realise and to do a terrifying U turn ...his excuse ?

''That he lives in the Country'' and wasn't used to dual carriageways.

That was deffo squeaky bum time.

BagOfBollocks · 09/02/2024 23:58

Namechangey23 · 09/02/2024 21:46

An elderly 'gent' who pushed a woman and child and an NHS receptionist sure. Hmm. Sure. I don't think you've actually read what happened have you?! Funnily enough I don't spend my precious time off work charging around public spaces terrorising old men for giggles. For what it is worth I would have reacted the same for a man woman or whoever if they tried to run me and my child over repeatedly. Because I reacted in the moment to having nearly been run over. I have been bullied and I would not wish that on anyone else. Since your first thought ran to bully, perhaps that is a self reflection?

For what it is worth I would have reacted the same for a man woman or whoever if they tried to run me and my child over repeatedly.

Oh this makes things far more serious, as trying to run you and your child over repeatedly, is surely attempted murder?

You should have called the police immediately, why didn't you?

JayJayEl · 09/02/2024 23:40

Regardless of whatever led to the verbal altercation there is never, not EVER, an excuse for physically assaulting another person. Especially a child and especially someone who isn't even a part of the argument (receptionist). To me it sounds like you've called out shitty behaviour but because others are too polite to ever do so it's somehow seen as wrong. Maybe you could have handed the situation slightly differently, but you did nothing wrong in calling him out.

I may have missed it, but I'd be interested in knowing how the receptionist/surgery dealt with his physical assault?

Livelovebehappy · 09/02/2024 23:28

Tbh, the people who behave like dicks…..are dicks, and you will just never hear them apologise for their behaviour. Ever. As they actually believe what they’re doing is right. But it’s not what you say, it’s how it’s delivered. You can re-act to what they say and be firm but polite, to get your point across. As the saying goes, if you have to raise your voice to get someone to listen to you, you’ve already lost the battle. You absolutely did the right thing, but composure is the way to go.

LolaSmiles · 09/02/2024 23:21

It was reasonable in the car park to say something and shout to keep yourself safe.

It was unreasonable to go into the surgery and go looking for a fight because you'd decided he wasn't going to get away with it and you wanted to have the last word so kept goading and arguing because you'd decided he was older and unlikely to retaliate.

His violence was obviously unacceptable.

Peaceandquietandacuppa · 09/02/2024 23:12

But yes it was absolutely not your fault that the man got physical and I’m so sorry - I hope it got reported to the police?!

Peaceandquietandacuppa · 09/02/2024 23:11

I do the same OP, I go into ‘fight or flight’ mode very easily. Not in relationships or at work etc, actually in known environments I am reasonable and can somehow sort through emotions - but on my own in unknown situations I get very very upset quickly and things escalate. My DH is always shocked that I can often have a row when I go out. I also struggle to deal with what I see as a perceived slight or an injustice. I’m looking into ADHD actually for a number of reasons but this is one of them. Not sure what the answer is but you aren’t alone! I’m trying not to do it in front of my kids as they get older so that is helping me at least.

VeronicaFranklin · 09/02/2024 23:10

I think in general people have a lot less patience/respect/ understanding these days and it's sad to see. Most people I come across daily are under some kind of stress or literally could blow up with one wrong word. I think it's a sign of the uneasy and uncertain times we are living in.

I don't think you were unreasonable for being annoyed or saying something, I would have done the same. Since becoming a mum I have so much more empathy for mothers than before I had my DD. We spend so much of our time being invisible to most that I can understand how easy it is to get annoyed when someone seemingly actually doesn't see you there with your child.

Him physically pushing you and the receptionist is absolutely not okay.

BetterWithPockets · 09/02/2024 23:09

OP, I’m like you — can’t let things go. To be honest, though, I don’t think you did anything wrong in this instance. (These two statements may be connected!) He drove in a way that put you in danger, then failed to acknowledge that or apologise for it. No, he doesn’t have to apologise and you didn’t have to pull him up on it inside the surgery, but I don’t think you were necessarily wrong to do so either. (There are good and bad ways of doing this, of course, and that’s where I often get it wrong…) Either way, though, he then PUSHED you and the receptionist. I’m really surprised at the number of people who seem to think you’re at fault here, when he escalated things way beyond anything you’d done — and the people saying you might end up barred from the surgery. If anyone should be barred, I think it’s him!

boopboopbidoop · 09/02/2024 22:34

YuleDragon · 09/02/2024 14:29

Why are people picking on the OP for "screaming and shouting" at someone reversing towards her and her child, close enough for her to need to prepare to bang on the boot of the car?

How else are you meant to get the attention of someone INSIDE a car and clearly not looking? Wave and apologise for being flattened once you're under the wheels or they've ripped your car door off?

The stupid bugger was about to reverse into her and her baby.. i'd be bloody screaming and shouting to get him to stop too.. especially after he stopped, and THEN CONTINUED to reverse towards her.

Damn right i'd be saying something in the Dr's to the dickhead too.

Edited

No. According to people on here, the appropriate thing to do is to lie prone on the ground and allow the man to drive over you. Extra points if you manage to get your dc squashed alongside you.

No shouting allowed. Even whilst being run over.

Namechangey23 · 09/02/2024 22:18

oakleaffy · 09/02/2024 20:22

@Namechangey23 I'd bet that as a child you were bullied and pushed around...and that's why as an adult you explode.

I used to be like that, too...
Took abuse as a child, and as a young adult, if someone triggered me, I'd go completely ballistic.

I too felt terrible guilt afterwards.

Once, in M&S, a woman of indeterminate age with matted hair punched me twice in the ribs in the food queue.

I said ''do that again and I will retaliate''

She did it again, and I slapped her face , not hard but it made a classic slapping sound.

Security guards just looked on.

After years of taking abuse, I'd had enough.

I too have confronted idle dog owners for letting their dog shit outside our house.

Have a dog? Clean up it's mess!

Correct. Like to think it doesn't affect me now tho as that was a long time ago..

OP posts:
Illbebythesea · 09/02/2024 22:15

I have the opposite problem! I’m not assertive enough! There was an elderly woman crossing a zebra crossing verryyyy slowly and I was walking behind her with my children. The car waiting started revving & I sort of eye balled her & pointed towards the elderly woman as if to say… I can’t go any faster! She rolled down her window and called me a stupid cunt and said she was a carer and it wasn’t the elderly woman she had issue with it was me. She was being completely unreasonable and I should have told her to go fuck herself but instead went ‘ok.’ 😠 I anger myself sometimes!

Namechangey23 · 09/02/2024 22:05

CrazyHedgehogLover · 09/02/2024 21:47

I actually had a very similar situation when I was out shopping (local retail park) and once I had finished put the trolley away I started putting the kids into the car.

whilst I was putting my 3yr old into her car seat (door open) a car was edging closer to me and revving, this made me panick and the seat was being a pain in the arse (felt like I was rushing).. my mum walked past them to get into the car and heard them say “oh why can’t she just fucking move” my mum chose to not say anything and ignore them..

they then parked in the spot next to us and was waving there arms around (at us) meanwhile I was getting ready to leave, my mum snapped and said “what is your problem there was plenty of other spaces but instead you chose to bully my daughter and grandchildren unnecessarily “ the man started telling my mum to fuck off and all sorts!!

it’s completely put me off parking in retail parks now! The pressure and nastiness was unreal!

OP you did nothing wrong, it’s dangerous what he was doing.. they try to bully you to make you go faster! Just awkward people who need to get a grip and stop trying to intimidate others.. you stood up for yourself and good on you! Xx

I'm so sorry you had this experience, it sounds absolutely awful and your poor mum too. Just pure nastiness and picking on someone for no reason. To be honest I do wonder if it was a similar thing because it was weird the way he stopped and then started again! And the fact he mentioned he thought my car was too big..the straps on our car seat got twisted so it is a fiddle and he always takes his socks off so I have to reach around under the sear for them..little monkey!

OP posts:
Ohlookwhoitis · 09/02/2024 22:01

Yet another one

NO the man should NOT have pushed the receptionist but...

Namechangey23 · 09/02/2024 21:59

Missfelinemoo · 09/02/2024 20:13

I'm exactly like you OP. I've gotten in some situations that haunt me to this day. But why should you be silent. I know how you are feeling right now. Put a nice film on and get some chocolate and take deep breaths. They aren't worth you upsetting yourself.

Thankyou. You are so right. I have two kiddos who need my attention and love and that's exactly who I'm going to focus on. Chalking this day up to bad experience and moving on, hopefully wiser!

OP posts:
Namechangey23 · 09/02/2024 21:54

daliesque · 09/02/2024 19:59

Why is everyone so keen to minimise and justify the OP’s part in this situation?

Because she is a woman and was obviously just being a "mama bear" 🙄🤷‍♀️

And the other person happened to be male and elderly and we all knkw what some people on MN think of old and male people 🙄

I've pushed away someone screeching in my face too. It's nit an unnatural reaction.

Unfortunately working in healthcare we see a lot of people like the OP. They generally tend to end up labelled a violent patient and are only treated when accompanied by a police officer or security guard.

Didn't screech in anyone's face...read my actually words...the only time I shouted was to get his attention when he tried to reverse obot me and my child x 2.

OP posts: