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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

For reacting to people who treat me poorly..assaulted at the doctors surgery

537 replies

Namechangey23 · 09/02/2024 11:49

I suspect the answer is yes IABU and normal people don't do this! Please help me understand why I am like this and what I can do to fix it.

This is a typical example of a situation I have got myself into by reacting and allowing myself to be provoked. I was taking my DS (1 yr) for vaccinations and parked neatly in one of many available spaces at my local surgery. Just as I was trying to get him out of his car seat with the door open, I see out of the corner of my eye this guy in his 70s or beyond starts reversing into the space I am standing in with the door open. Note that there are various other spaces even side by side which he could have gone into but no, he chose the one I was standing in with DS half out of his car seat. I waved and shouted and he stopped....then he carried on again so I screamed and shouted at him preparing to smack the back end of his car as I thought he somehow still hasn't seen me and there wasn't room for me to stand out the way. Finally he then moves off, parks opposite and walks off inside without a word.

This is where I then made a poor decision. I had to stand next to him whilst logging into their system. I was so angry and shocked at what just happened that I decided he wasn't going to get away with it, so I said to him.. you do realise you just almost ran us over...I was expecting he might apologise. This then started off an argument in front of the whole waiting room. I asked him why he chose to park in the only space I was standing in when there were 6 other spaces available and he just said 'it was a space wasn't it' and he said 'you shouldn't have such a big car" I said I can have what car I like (honestly it's not big just a very basic standard budget SUV, not some enormous tank!) And I was parked responsibly in the space, it is customary to need the door open when getting a child out and unfortunately they don't have child spaces with more room and I didn't want to park in the disabled spacs as that's not for me! I'm afraid he pissed me off even more with his comment about my car so I said something I wasn't proud of along the lines of "should have gone to Specsavers because I'm not sure how you didn't see me? " Anyway of course it escalated, the receptionist tried to intervene to calm us down, and then he pushed all three of us, her most as she was inbetween him and me still holding DS. I feel totally devastated because she ended up bearing the brunt of what was obviously meant for me. Also mortified this was in front of everybody, although they were very kind. But also because I should have left it well alone as I had my son in my arms, why oh why didn't I keep my mouth firmly shut?! A miss (even a near miss!) Is as good as a mile as they say. What is wrong with me, why do I put myself and others at risk just to be right? It's like the sense of injustice takes over and fight wins over flight even when it makes common sense not to poke the hornets nest.

It's happened before. I asked someone outside my house which fronts onto a footpath to pick up their dog mess and got verbally abused and I think there are other incidents I can't remember now. Incidently I always end up a shaking blubbing emotional wreck after such incidents so why do I do it??! In my head I think I'm sticking up for myself. But it usually ends up worse for me and I feel like in taking these risks, one day I could end up with myself in serious trouble or dead doing it. How can I stop myself in future when it's almost reflexive! I know I need to control myself. Incidently my husband is the complete opposite extreme and a pacifist. He avoids conflict like the plague and never gets himself in any situations like this as a result. If there is a problem with a bill or contractor I have to deal with it. Is there a middle ground?!
Incidently my DS got his vaccines (all 4!) but it wasn't at all the calm experience I was hoping for...

OP posts:
Deebee90 · 09/02/2024 12:51

Maybe he’s right and you do need to get a smaller car. Car park spaces are small and if you’re taking up a free parking space by taking your door open it shows the car is too big. He was probably expecting you to shut the door so he could reverse in. You carried on the argument by going for him. Maybe next time take a deep breathe rather then lashing out. Next time it could be someone that will do something worse than push you.

Vivi0 · 09/02/2024 12:51

This is a typical example of a situation I have got myself into by reacting and allowing myself to be provoked.

You are framing your anger issues as “allowing myself to be provoked”. But you weren’t provoked.

After the initial incident in the car park, you harassed the guy and escalated the situation because you weren’t able to let it go. That is something you really need to work on.

As has been said, the man obviously wasn’t trying to run you over. But you accused him of that. In the surgery. In front of everyone. Then you saracastly said he “should have went to Specsavers”. And you actually expected an apology.

Would you apologise to someone who was speaking to you like that? Would you just stand with your head down whilst a stranger berated you in public?

Goalandgate · 09/02/2024 12:50

I am honestly baffled that people think it's okay to behave in this way. A man tried to park in a space which was available. He was gestured to that the space was occupied and parked elsewhere. No harm occurred. The OP kept on and on provoking him and throwing insults which were unpleasant and unnecessary and the man reacted by pushing you. The fact the receptionist had to come out and try to calm you down suggests you were extremely angry & maybe the man felt threatened by this. I hope nobody screams at you at a vulnerable time in your life when you are elderly OP. I couldn't believe when I read about the man who was stabbed to death over a parking space at a car boot sale a few years ago but reading the replies on this thread I can see how terrible things happen over very minor situations.

Bunnyhair · 09/02/2024 12:49

This sounds upsetting. But you really need to work on not being so reactive. You need to be able to cope with life’s inconsiderate people without pursuing them aggressively for retribution or apology. What good is going to come of that? Apart from anything else you’re putting yourself in a potentially dangerous situation.

I have a friend like this whose life narrative is that she’s always being picked on unfairly, and people have it in for her for no reason. What she can’t see is that she goes through life like a ticking bomb, always on the brink of losing her shit completely if someone uses a tone of voice she doesn’t like or accidentally steps on her toe. I’m genuinely afraid of her anger. And when she encounters someone who has a similar temperament, the resulting conflict escalated rapidly into something really nasty.

Babyroobs · 09/02/2024 12:48

When my kids were little we were going into McDonalds and this woman started parking a massive SUV next to us. I had to shut the doors and wait. When she got out of the car I muttered something like " could you not just wait a minute" ! Anyway when we came out there was grease and crisps smeared all over our car windows which I strongly suspected she had done. It's just not worth saying anything sometimes.

baileybrosbuildingandloan · 09/02/2024 12:47

You were right and he was wrong. Well done for speaking up against his arrogance.

DilemmaAtWork · 09/02/2024 12:47

Given you were screaming and waving as if to bash on his car it’s no wonder he didn’t approach you to apologise. He probably interpreted your actions as aggressive and assumed that you would continue the aggression towards him whatever he said……which you did inside anyway.

When you confront someone aggressively and go on the attack people tend to match your tone, stance and demeanour (which is what he did) unless they are good at defusing / de-escalating conflict.

It then escalated so much that it became physical. Both of you will have had points where you could have defused the situation but you both carried on matching and increasing the other’s approach to it.

Dotjones · 09/02/2024 12:47

YABU. You don't seem to be able to tell the difference between standing up for yourself and proactively seeking out or escalating confrontation. You stood up for yourself in the car park, then chose to pick a fight in the waiting room. You need to better judge when to confront someone and when to leave it alone.

PictureALadybird · 09/02/2024 12:47

“isn't it just good manners to apologise if you make a mistake?”

You think you’re going to teach your son good manners by fighting with people in public?

CherryBlossom321 · 09/02/2024 12:46

Although I think it should have been left alone once stepping inside the surgery, there is no excuse for a man to physically assault women regardless of what she has said. He should be banned from the surgery for the safety of other patients.

DelilahsHaven · 09/02/2024 12:45

Fluffywhitecloudsinthesky · 09/02/2024 12:30

But assertiveness wasn't needed! He made a mistake, nothing happened, you could have both dealt with it maturely. One day you will be backing as stressed and do the same. Do you want the person to start up with you?

I was talking in general terms, being assertive is just being calm and grown up rather than shouting and screaming and allows the other person opportunity to apologise if the situation calls for it. The car driver situation would potentially cause a lot of people to shout initially as the driver reversed towards them. After that though, a calm exchange would have been better, and then no exchange within the surgery would have been needed.

As has been said above a general approach to life that assumes that everyone is doing their best and means no harm goes a long way in peaceful exchanges.

wetpebbles · 09/02/2024 12:44

I would have muttered "twat" under my breath and gone about my business, probably would have told my partner about it when I got home and both agreed that there's lots of twats about these days

chattyness · 09/02/2024 12:44

I think you're right to stand up for yourself as a rule, but I'd be more careful when you've got your DS in your arms in case he got hurt, so it was probably better to have just blanked him no matter how much it irked you. Some people will never change the way the behave towards others no matter how many times they are called on it
I try to always keep my voice steady & calm, even if I'm angry and upset inside when the other party is screaming at me, I think it helps to not escalate it so much, also anyone witnessing the event can see who the raving loony is in the scene. Other times I will simply walk away without a word. I wouldn't ever give them the satisfaction of knowing they'd got to me.

OpieMo · 09/02/2024 12:43

Also OP... you never know what might come from your actions. Maybe if you'd said nothing he wouldn't have realised what he almost did. Maybe the shock of realising what he did and how he responded and being barred from the surgery or questioned over assaulting staff and a child might have been a wake up call for him, privately, to realise he is no longer a safe driver. Don't beat yourself up.

Thisilldo · 09/02/2024 12:41

You went in all guns blazing when you had your child with you. Regardless of who was right and wrong you were complete unreasonable to start a row with a baby present.

You didn’t know what nutter you were confronting. Learn to hold your shit together when your children are around

HaudYerWheeshtYaWeeBellend · 09/02/2024 12:41

you verbally assaulted the man first , who escalated the assault, you or him?

OpieMo · 09/02/2024 12:41

Namechangey23 · 09/02/2024 12:07

Aww thanks @HelenDamnation1 yes he was a complete tosser and only demonstrated it further by pushing us, I suppose he could have had Alzheimer's or something you just never know, I don't think trying to drive through a pedestrian is normal either! Perhaps I should concentrate on not getting upset about it after! What really scares me though is that I wasn't thinking at all about my or my son's safety or anyone else's in the moment whilst I was letting my mouth run away. I had no clue this would escalate to the point where someone else could potentially be hurt (although as he was quite old, fortunately the push was fairly harmless so I appreciate assaulted may sound a bit strong!).

Emotionally though, you WERE thinking of you and your son's safety. The immediate risk of him driving into you had passed but you were still very much in fight or flight mode, still anxious and vigilant about the threat, and wanting to act to make sure the threat didn't get you again (which sounds ridiculous rationally speaking, but that's how our brains work). You wanted to warn him so he didn't do it again, and he responded badly because he felt threatened by you and probably felt embarrassed too.

I don't think it's a bad thing to stand up for yourself, including when your child is present to witness it. You must have been so shaken up and felt sick at nearly having you and your child driven into by an unsafe driver. And it wasn't your fault he chose to escalate to violence. But yes, there are times when it's safer to bite your tongue if you can, or to approach it in a more reasonable manner if you can. Saying more calmly 'excuse me, what happened in the car park? You nearly hit me and my son and didn't seem to notice, are you okay?' as if from a place of concern would have highlighted to him his error. But sometimes you just can't do it can you. We all have those moments, other than people who for their own reasons are absolute pushovers/doormats who wouldn't say boo to a goose.

I hope he was barred from the surgery for assaulting staff. I think you were pretty restrained honestly. Many people would have marched over in the car park and screamed in his face to be more careful, or worse. Being older doesn't excuse someone from their dangerous actions.

Octavia64 · 09/02/2024 12:40

Yes there is a middle ground.

You know that.

It sounds like you are thinking that whenever anyone does something that has a negative impact on you that they are doing it out of malice.

Usually this is not the case, and usually it's either that they are antisocial and do it all the time (so never clear their dogs mess up) or they've simply made a mistake.

I make mistakes all the time. I expect you do as well.

In general, if you go up to people you don't know and try to "call them out" on their mistakes/ the behaviour you don't like then they are going to respond with anger.

So imagine the dog walking guy is thinking "shit, I left the dog poo bags at home today I can't believe I forgot them again! I hope the dog doesn't poo somewhere too bad and my mistake doesn't get noticed".

You then come out and talk to him. That conversation is not going to go well.

Alternatives: take out a plastic bag - and say "hi I'm sorry but your dog has messed and I saw you've not cleaned it up, I guess you've forgotten your bags, would you mind doing it?"

But honestly the likelihood is that he's not going to respond well.

So you are essentially picking fights with people. Ask yourself - why am I angry? What am I really angry about?

Realistically if you keep picking fights with people at some point you will get seriously emotionally or physically hurt. People do not like being called out on their behaviour.

SalmonEile · 09/02/2024 12:39

OP what helps me in these situations is to remember you have no idea what kind of day a person is having . And you can only control what you do , not what anyone else does.

Fluffywhitecloudsinthesky · 09/02/2024 12:39

I think the man should be banned. He put his hands on the receptionist. Even if the OP is a giant twat, that's never ok. That's the thing when you escalate, you may escalate with someone who is a bigger twat than you as happened here.

Namechangey23 · 09/02/2024 12:38

Fluffywhitecloudsinthesky · 09/02/2024 12:28

I completely disagree with what people are telling you above, completely.

The world works much better if you assume most people are trying to do the right thing. The guy wasn't trying to run you down or hit your kids. Think about what you are saying. He had an accident, as people do, when they are flustered themselves trying to park. He manoeuvred into a space that was probably the easiest to back into, and then you banged his car (fair enough).

The sensible thing to do, given he immediately stopped and didn't ram your kids, would have been to give a brief smile and say- phew, sorry, I thought you were going to hit us! He would have then said 'I'm so sorry, I didn't see you' etc.

I never ever escalate these situations, I park in a hospital about two to three times a week and the parking is a nightmare, and people drive too close, people are wandering around, you don't have great visibility, and all of it goes much better when everyone is kind, offers up their space, waves to say thanks and apologises if there's a problem. I've spend nearly a decade going in and out of the place and not had one, one incident, and most people are cheery and nice, and resigned that small car parks and large cars are the way it is right now.

Why pick a fight, your child got pushed. Just stop. Just assume the best and go in with a reasonably ok face and not angry and picking fights. If you had a go at me, I'd have one back, and be extremely cross myself as of course he wasn't running you down on purpose, he made a mistake.

Do you want people to forgive your mistakes? Then do so in others and protect your kids better by stopping escalating with strangers.

I think that is fair. I wish I had engaged brain before mouth. I think you are right, I probably assume the worst about people. Probably in this case because of the fact that he stopped once and then carried on going it was as if he saw me but decided he was going to carry on regardless and try to force me out the way. Of course I don't know that for sure. There wasn't really anywhere I could go anyway without leaving my son unstrapped in the car or trying to squish myself past his car and I was in a hurry too to get to the appointment. It certainly wasn't the easiest space when there were three other spaces side by side which were free and 6 free in total without someone standing in them.. of course we all want to be forgiven but isn't it just good manners to apologise if you make a mistake?

OP posts:
Gall10 · 09/02/2024 12:38

What’s his age got to do with this?
mumsnet loves to have a go at the oldies…especially if they are in-laws!

Babyroobs · 09/02/2024 12:37

I'm guessing this man has probably been banned form the GP surgery now ?

Fluffywhitecloudsinthesky · 09/02/2024 12:37

I never grovel. That's not needed. But pleasantness on the roads is needed so we can all function. People are tired, stressed, CoL, feeling not great, don't indicate blah. If you have never made a mistake yourself, call them all out. I wouldn't.

Don't ask men with XL bullies to pick up their dog shit in an aggressive manner either!

SomethingUniqueThisTime · 09/02/2024 12:36

Apart from the pushing, I’m with team old man.
You should have shut the door whilst he was parking in the space, that’s what most reasonable people would have done and probably what he was expecting you to do.
Why on earth you felt the need to have an argument with him at reception when he had moved spaces is beyond me. Surely you should have just thanked him for changing spaces so you could continue getting your child out without interruption.
And I also agree with him that SUVs are a nuisance taking up too much space in parking spots particularly difficult for opening doors to get children out. I do hope you apologised to the receptionist for causing such a scene, their jobs are hard enough without breaking up fights at the counter.