I’m on the Restart work programme to get back into work after a period of raising my daughter as a single parent and now I’m required to look for work.
I missed a few appointments due to my mental health which is awful at the moment. I suffer from depression and anxiety especially social anxiety which is diagnosed.
I’ve been trying my best. Applying for many jobs and had a few interviews recently.
ive also had a lot going on recently. Relative very unwell and has been told he only has a few weeks to live and I’m having to find somewhere new to live and threatened with homelessness due to landlord selling up.
Today I went in and was told I’m basically making excuses, my anxiety can’t be that bad and it’s only a valid reason if it’s crippling me which she says my anxiety clearly isn’t crippling me. She said other people with anxiety manage alright on the scheme. She said I’m not trying hard enough and basically dismissed everything I was saying.
She said other people come in several times an week and look for jobs on their computers and why can’t I. (I’ve never been asked to do this).
She asked me what was going on so I told her and she basically just raised her voice at me and basically just told me to suck it up and basically acted as if my issues weren’t real and I was faking it.
tbh I had already had an awful morning and was feeling rubbish so then I started getting quite upset because of how she was talking to me when I’m already feeling quite fragile and she didn’t offer me a tissue or anything, basically just laughed in my face and rolled her eyes at me.
The whole appointment she spoke to me like I was a child being told off and I felt undermined.
Aibu to complain?