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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain about how I was treated

109 replies

Sleepyevie9 · 24/01/2024 21:06

I’m on the Restart work programme to get back into work after a period of raising my daughter as a single parent and now I’m required to look for work.

I missed a few appointments due to my mental health which is awful at the moment. I suffer from depression and anxiety especially social anxiety which is diagnosed.

I’ve been trying my best. Applying for many jobs and had a few interviews recently.

ive also had a lot going on recently. Relative very unwell and has been told he only has a few weeks to live and I’m having to find somewhere new to live and threatened with homelessness due to landlord selling up.

Today I went in and was told I’m basically making excuses, my anxiety can’t be that bad and it’s only a valid reason if it’s crippling me which she says my anxiety clearly isn’t crippling me. She said other people with anxiety manage alright on the scheme. She said I’m not trying hard enough and basically dismissed everything I was saying.

She said other people come in several times an week and look for jobs on their computers and why can’t I. (I’ve never been asked to do this).

She asked me what was going on so I told her and she basically just raised her voice at me and basically just told me to suck it up and basically acted as if my issues weren’t real and I was faking it.

tbh I had already had an awful morning and was feeling rubbish so then I started getting quite upset because of how she was talking to me when I’m already feeling quite fragile and she didn’t offer me a tissue or anything, basically just laughed in my face and rolled her eyes at me.

The whole appointment she spoke to me like I was a child being told off and I felt undermined.

Aibu to complain?

OP posts:
TeenLifeMum · 24/01/2024 23:25

Unfortunately life can be really shit and most of us do have to cope with that alongside working and raising dc. I know that sounds unsympathetic but the reality is, most of us do have to suck it up. You don’t work so you have an appointment you show up or you’ll risk losing benefits. You’re responsible for a small human who relies on you. Maybe tough love is something you need. Good luck!

XenoBitch · 24/01/2024 23:23

Nocturna · 24/01/2024 23:17

Funny, a diagnosis and treatment arent needed until someone has to get a job

OP has a terminally ill relative, and is going to be made homeless. This on top of her diagnosed MH issues.

Yes, I am sure she can just pause a death and eviction to appease the Restart scheme.

Sunshineandrainbows23 · 24/01/2024 23:23

RicherThanYew · 24/01/2024 22:36

Fuck me, the lack of empathy and the ableism on this thread is astounding. @honeyinwine how very nice for your colleagues that they power through their issues. Not everyone can. Do you know what it takes for me to get on and do my job, look confident and act like I have it altogether? I come home and wait until my family are asleep and I hurt myself. My lower limbs are covered in plasters and I look like a mummy. Telling someone with ill mental health to suck it up is very poor indeed.

Op, complain complain complain. You did not deserve to be treated like that and I believe you.

Edited

I agree, Richer. I'm sorry you are going through that. I can only imagine how much strength and fortitude it takes to get through the day and how exhausting it is for you and others who suffer too xx

OP. Please complain. Not just for you, but for others. It's disgraceful and ignorant bullying behaviour.

I also hope you can get some support from your GP.

I wish you well xx

LimitedButStillAliveAndKicking · 24/01/2024 23:21

Are you in receipt of PIP? Do you have proof of medication and professional input? Unless you are receiving help at a certain level it might look to them like you're making excuses. You need to access services if you're not already. If you're only prescribed antidepressants from your GP and are capable of looking after a toddler alone it could go against your claims.

Whataretheodds · 24/01/2024 23:21

Ywnbu unreasonable to complain. However, in order to get a good outcome for you I would focus it on what is going to happen now - what action you can take and what the restart coach can help you with. Also an opportunity to recap the facts without emotion.

You have a lot on your plate, that would be hard for everyone. Focus on the things you can control.

Justfinking · 24/01/2024 23:20

savethatkitty · 24/01/2024 21:17

Are you sure what she said isn't valid? It's never nice to hear ourselves described in less than flattering terms. It does sound a little as though you have an excuse for everything. I mean that in the gentlest way.

Sorry I agree with this. You need to get it together, it will be good for you and your daughter

Nocturna · 24/01/2024 23:17

Wolfiefan · 24/01/2024 23:12

@Nocturna and some people have such poor MH that they can’t work.
It’s great to be positive and encouraging. But telling someone with MH issues that they can do this and they just need to push themselves is like telling someone with a broken leg to just get a grip and go for a run.
What is needed is appropriate diagnosis and treatment. Not a pep talk.

Funny, a diagnosis and treatment arent needed until someone has to get a job

Rosescrapbooks · 24/01/2024 23:17

YANBU. She doesn’t sound professional.

HappyEater · 24/01/2024 23:15

Just sounds like you really don’t want to work, tbh

Wolfiefan · 24/01/2024 23:12

@Nocturna and some people have such poor MH that they can’t work.
It’s great to be positive and encouraging. But telling someone with MH issues that they can do this and they just need to push themselves is like telling someone with a broken leg to just get a grip and go for a run.
What is needed is appropriate diagnosis and treatment. Not a pep talk.

BuffaloDance2000 · 24/01/2024 23:08

Ignore the unempatheric tossers on here, OP, I get where you are coming from. Please try and get some effective medication from your GP. It's taken me over 30 years to find a combination that works. I now work for myself and am happier doing that, rather than in an office environment. I enjoy socialising and work, but being cooped up with the same people day in, day out, the noise, the interruptions drive me insane. Find what you love doing and head in that direction. Working is good for the soul and food for mental health too. Good luck-oh and please do complain- the way you were treated was outrageous.

Nocturna · 24/01/2024 23:06

Shock horror, you have to work like the rest of us

RoboBop · 24/01/2024 23:01

RicherThanYew · 24/01/2024 22:36

Fuck me, the lack of empathy and the ableism on this thread is astounding. @honeyinwine how very nice for your colleagues that they power through their issues. Not everyone can. Do you know what it takes for me to get on and do my job, look confident and act like I have it altogether? I come home and wait until my family are asleep and I hurt myself. My lower limbs are covered in plasters and I look like a mummy. Telling someone with ill mental health to suck it up is very poor indeed.

Op, complain complain complain. You did not deserve to be treated like that and I believe you.

Edited

I think honeywines message was more empowering and positive than yours though. It's telling OP she can do this.

KateofGhent · 24/01/2024 23:00

@XenoBitch

Well said ! Flowers

archerzz · 24/01/2024 22:59

Sounds like you are not a suitable candidate for this program. You have a million excuses and zero accountability.

sprigatito · 24/01/2024 22:58

XenoBitch · 24/01/2024 22:45

Complain.

Some people (especially on this thread) have very little understanding of anxiety and depression. If some one can haul themselves to work or the the Job Centre, well bully for them. Not everyone can.

And being threatened with sanctions and poverty is not acceptable in this day and age. Being more in debt and facing decisions about whether to heat your home or eat does not somehow cure MH issues.

👏👏👏

KateofGhent · 24/01/2024 22:57

@Sleepyevie9

Just wanted to send a supportive post, OP. Have no advice but to complain asap.
I have been spoken to like £$%^&* in a Job Centre when I was recovering from abdominal surgery. The DWP staff think they can say what they like, it's why the Job Centres are full of security guards.

Mehmeh22 · 24/01/2024 22:56

I know the Restart programme with Ingeus (in Greater Manchester) and they are there to support you to find a job as you must have been referred by the Job Centre.

I get why you felt upset by what happened but I do feel she thinks you're giving excuses. They are not there to support your mental health.

If your mental health is on the floor, I'd make sure you get a doctors appointment and note and say this programme isn't for you. There are other ones you can do, maybe the one that supports your mental health?

XenoBitch · 24/01/2024 22:45

Complain.

Some people (especially on this thread) have very little understanding of anxiety and depression. If some one can haul themselves to work or the the Job Centre, well bully for them. Not everyone can.

And being threatened with sanctions and poverty is not acceptable in this day and age. Being more in debt and facing decisions about whether to heat your home or eat does not somehow cure MH issues.

Wolfiefan · 24/01/2024 22:45

So because some people with MH issues can work and find their MH improves that means everyone can. Er no.
You can’t “power through” MH issues. You need proper diagnosis and treatment.

tothelefttotheleft · 24/01/2024 22:41

2jacqi · 24/01/2024 22:02

@Sleepyevie9 how does your mental health result in you missing appointments though????

Do you really know this little about anxiety?

RicherThanYew · 24/01/2024 22:36

Fuck me, the lack of empathy and the ableism on this thread is astounding. @honeyinwine how very nice for your colleagues that they power through their issues. Not everyone can. Do you know what it takes for me to get on and do my job, look confident and act like I have it altogether? I come home and wait until my family are asleep and I hurt myself. My lower limbs are covered in plasters and I look like a mummy. Telling someone with ill mental health to suck it up is very poor indeed.

Op, complain complain complain. You did not deserve to be treated like that and I believe you.

honeyinwine · 24/01/2024 22:16

In the gentlest way, it does sound like you have an excuse for everything. You don’t seem particularly enthralled about having to return to work, either. I’ve colleagues with social anxiety and depression and they do very well at their job, and the job has increased their confidence. Sometimes you really do need to suck it up a tiny bit, and push through. You’ve got this.

2jacqi · 24/01/2024 22:02

@Sleepyevie9 how does your mental health result in you missing appointments though????

Awwlookatmybabyspider · 24/01/2024 21:44

savethatkitty · 24/01/2024 21:17

Are you sure what she said isn't valid? It's never nice to hear ourselves described in less than flattering terms. It does sound a little as though you have an excuse for everything. I mean that in the gentlest way.

She could have still spoken to op like a human being though and not like a fly on a piece of shit. There's no excuse whatsoever for rudeness and nastiness. If Op had clapped back she'd been hauled over the coals and had her benefits sanctioned for being abusive.
.