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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To never ever buy from Snag again?

391 replies

NotMyTights · 17/01/2024 17:06

I'm just beyond disgusted and feel I need to vent.

I've always liked snag tights. I bought vouchers to save them in Lockdown, have spent hundreds with them. Liked their products and ethos- inclusive and female led.

Yesterday I went on their website, can definitely say it's my fault that I clicked on their NSFW collection, but I didn't expect what I found. Patches saying ' chke me' and 'cMSL*t'. Maybe I'm just a pearl clutching prude but I found these really offensive and not what I expect from a company with their ethos. I've put a pic below.

I posted in their Facebook group which I'm on highlighting that I thought this was a misjudgement on their part, that these were very misogynistic, and fed into a culture of violence against women which claims the life of a woman or girl every 11 minutes.

They declined my post and sent me a reply which I'll attach- I'm kink shaming apparently.

I find this really reprehensible and never want to spend a penny with them again!

I never thought I was prudish, whatever adults do between themselves is up to them, but I don't really want to buy from a clothing provider who is promoting this- aibu!?

To never ever buy from Snag again?
Sensitive content
To never ever buy from Snag again?
OP posts:
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7
MeinKraft · 22/01/2024 21:21

@NotMyTights that would have been a good response and might have continued buying from them. After all, you can't agree on everything. But that patronising load of shit!! Obviously Brie decided she would 'educate' us all. And the comments are full of 'oh choking is great mumsnet is totally poisonous' and Snag agreeing .. of course a forum for women should just be totally disregarded as poisonous. Fucking brainless wonders.

MouseMinge · 22/01/2024 21:14

MeinKraft · 22/01/2024 21:07

'They do not care if listeners to woman's hour don't like their company or products. You are not their audience or market.

You know who wants to have a badge that says 'Choke Me'? 21 year olds who want to feel like they are rebelling against the world. Middle aged mumsnet users not liking it is only going to make the products more attractive,'

Their bread and butter is comfy tights for fat people, a staple wardrobe item for middle aged mums. MN was hugely behind the early popularity of Snag! There was a long thread during Covid when they asked people to order tights they wouldn't get for ages to keep the company afloat. Everyone was supporting Snag then. 21 year olds and blokes aren't going to keep a tights company afloat.

Yep, I think it might well have been here that I heard of them and decided to give them a go. I think a lot of 21 year olds who want to be super cool would look at the photos - on their main site - and be put off by the number of fat people. I'm not saying that all 21 year olds are like that but people who want to attract a young audience tend to highlight the skinny. One of the things I liked about Snag was the different shapes and sizes of models they used.

They might not think that people like us are/were an important customer but we are/were and they will be sorry when they lose us in droves. I'm talking to all of my friends about them too. It will spread and they will lose an awful lot of custom. What a shame they decided that offensive stickers were their hill to die on.

NotMyTights · 22/01/2024 21:11

Skeletonythings · 22/01/2024 14:59

I applaud them for that response. Many would and do go off on the deep end and take followers with them, but they've been polite, explained their side and left it open. Neither side has to agree with each other. It's ok to not agree, and I think some of their followers on the comments section need to realise this.

You can have an opinion, accept others have theirs and peacefully coexist in that knowledge.

Edited

It's a very poor response not acknowledging my concerns as I've expanded upon above.

OP posts:
NotMyTights · 22/01/2024 21:08

HermioneWeasley · 22/01/2024 20:52

Hee hee. Got them all in a tizz.

not wanting women to die in “rough sex gone wrong” defences is not “kink shaming”. these people are so open minded their brains have fallen out.

we’ll take our dreadful tainted, bigoted money elsewhere

Yes I think I'm so annoyed by the response because it doesn't acknowledge my concerns whatsoever and accuses me of bullying and judging individuals for their preferences! I can't believe any corporate person wrote that.

If it was a corporate response it would say something like

' We were troubled to hear about the post on Mumsnet about our company. We too condemn violence against women. However we feel these items have a place in people feeling empowered to own their sexuality and preferences and they remain on our NSFW site- which we be giving an 18+ warning in response to these concerns. We are always receptive to feedback and are keen to get it right for our community.'

They instead went fully on the defensive and showed themselves for what they are.

OP posts:
MeinKraft · 22/01/2024 21:07

'They do not care if listeners to woman's hour don't like their company or products. You are not their audience or market.

You know who wants to have a badge that says 'Choke Me'? 21 year olds who want to feel like they are rebelling against the world. Middle aged mumsnet users not liking it is only going to make the products more attractive,'

Their bread and butter is comfy tights for fat people, a staple wardrobe item for middle aged mums. MN was hugely behind the early popularity of Snag! There was a long thread during Covid when they asked people to order tights they wouldn't get for ages to keep the company afloat. Everyone was supporting Snag then. 21 year olds and blokes aren't going to keep a tights company afloat.

MeinKraft · 22/01/2024 21:01

'Have we any evidence ANY of this is in public?

Any of these badges spotted in the local Tesco?

Didnt think so.'

Do you think people are sewing them to their pyjamas?

MeinKraft · 22/01/2024 20:59

Oh very good Snag! You're so inclusive...of everyone except mumsnetters. Got it.

OP posts:
HermioneWeasley · 22/01/2024 20:52

MissDemelzaCarne · 22/01/2024 19:40

Hee hee. Got them all in a tizz.

not wanting women to die in “rough sex gone wrong” defences is not “kink shaming”. these people are so open minded their brains have fallen out.

we’ll take our dreadful tainted, bigoted money elsewhere

Flickersy · 22/01/2024 20:42

NotMyTights · 22/01/2024 20:18

Hi this doesn't link to anything for me. I can't find snags FB page though, it seems to have disappeared for me.

Can you tell me what you linked to? Thanks

It works for me. It just links to the same statement as on Instagram, but posted on their Facebook page.

MissDemelzaCarne · 22/01/2024 20:40

SauvignonBlanche · 22/01/2024 20:33

It was a link to the Snag FB page, it was working earlier but isn’t now.

That’s strange.

SauvignonBlanche · 22/01/2024 20:33

NotMyTights · 22/01/2024 20:18

Hi this doesn't link to anything for me. I can't find snags FB page though, it seems to have disappeared for me.

Can you tell me what you linked to? Thanks

It was a link to the Snag FB page, it was working earlier but isn’t now.

BringMeTea · 22/01/2024 20:29

Yeah. Don't give these folks your money. Well done for highlighting this shitshow OP.

NotMyTights · 22/01/2024 20:18

MissDemelzaCarne · 22/01/2024 19:40

Hi this doesn't link to anything for me. I can't find snags FB page though, it seems to have disappeared for me.

Can you tell me what you linked to? Thanks

OP posts:
Bertiesmum3 · 22/01/2024 18:50

I have only ever bought 2 pairs of snag tights but the shorts, both we awful, considering I ordered 2 pairs completely the same when they came they were both completely different, one pair too small the other too big, 1 pair was really thin I put my fingers through them, and one pair was really long!
so over rated and far too expensive, another company taking advantage of the bigger sized ladies

Skeletonythings · 22/01/2024 18:28

NotMyTights · 22/01/2024 18:16

Dear Brie (CEO of Snag)

I have read your response with interest and was open- minded.
I was always open to discussion- remember it was the snag team who silenced discussion when I tried to raise this, leading me to post on Mumsnet.

I'm not a TERF, or middle aged, or not aware of BDSM. Not that frankly being middle aged and vanilla should preclude me from your 'inclusive' brand. I'm a relatively young professional mum of a daughter who wants a better world for her.
I think it is a tragedy that you are doubling down on creating a more dangerous one for yours.

I want to try and keep this succinct and I'm going to try not to repeat previous points I have made on the thread itself.

I think your post has demonstrated how out of touch you are; to compare the harms inflicted by racism with kink-shaming has just served to horrify me further!

Some of the comments serve my point really- 'choking is so mainstream now', 'its harmless'.

You also emphasise consent only after the fact in the Instagram post, but seem to suggest that having this badge implies consent or is a way to seek that type of activity, which shows poor understanding of consent which is time and act specific, and can be removed at any time.

If reading wecantconsenttothis.uk/ doesn't give you perspective, nothing will.

I said I supported your business enthusiastically and liked that it was female led, but I can't support it blindly when it shares misogynistic items and still claims to be inclusive. I have repeatedly said the problem is that these patches are at odds with your reported ethos, where everyone feels safe. Some brave women have shared why these make them feel unsafe.

However now I understand your ethos. It's to stir up controversy to peddle your wares! You actually don't care about any's feelings or inclusivity - there's no room to dissent from Snag.

I hope you are able to be more reflective however I think given the lack of insight shown on your Instagram post that is unlikely. It's not bullying to post why I won't be supporting a company, and I think use of that emotive language was designed to stimulate sympathy. I'm not judging individuals for their kinks- I'm judging your marketing tactics!

With that I re-state that I don't feel I can support you company with any further purchases. Your brand does not align with my values.

👏👏

Also Brie if you're reading this and think we've been scathing, do pop over to Tattle and have a read.

JaneAustensHeroine · 22/01/2024 18:22

Excellent response @NotMyTights

NotMyTights · 22/01/2024 18:16

Dear Brie (CEO of Snag)

I have read your response with interest and was open- minded.
I was always open to discussion- remember it was the snag team who silenced discussion when I tried to raise this, leading me to post on Mumsnet.

I'm not a TERF, or middle aged, or not aware of BDSM. Not that frankly being middle aged and vanilla should preclude me from your 'inclusive' brand. I'm a relatively young professional mum of a daughter who wants a better world for her.
I think it is a tragedy that you are doubling down on creating a more dangerous one for yours.

I want to try and keep this succinct and I'm going to try not to repeat previous points I have made on the thread itself.

I think your post has demonstrated how out of touch you are; to compare the harms inflicted by racism with kink-shaming has just served to horrify me further!

Some of the comments serve my point really- 'choking is so mainstream now', 'its harmless'.

You also emphasise consent only after the fact in the Instagram post, but seem to suggest that having this badge implies consent or is a way to seek that type of activity, which shows poor understanding of consent which is time and act specific, and can be removed at any time.

If reading wecantconsenttothis.uk/ doesn't give you perspective, nothing will.

I said I supported your business enthusiastically and liked that it was female led, but I can't support it blindly when it shares misogynistic items and still claims to be inclusive. I have repeatedly said the problem is that these patches are at odds with your reported ethos, where everyone feels safe. Some brave women have shared why these make them feel unsafe.

However now I understand your ethos. It's to stir up controversy to peddle your wares! You actually don't care about any's feelings or inclusivity - there's no room to dissent from Snag.

I hope you are able to be more reflective however I think given the lack of insight shown on your Instagram post that is unlikely. It's not bullying to post why I won't be supporting a company, and I think use of that emotive language was designed to stimulate sympathy. I'm not judging individuals for their kinks- I'm judging your marketing tactics!

With that I re-state that I don't feel I can support you company with any further purchases. Your brand does not align with my values.

OP posts:
Hmmmmaybe · 22/01/2024 17:19

Their disdain at mumsnet is dripping with misogyny

Milange · 22/01/2024 17:17

Skeletonythings · 22/01/2024 15:32

It's very corporate. The comments section their rep is less polite. I do think that when they say they are open to discussion they mean they want to railroad people into agreeing with them though.

I don't understand why they, as a supposedly women positive company, would condone sexual violence.

I should think they have a stock response to this kind of thing, and no interest whatsoever beyond enjoying the free publicity.

They are a business, not a public service. They want to sell what people will buy 🤷‍♀️.

Plenty of people will buy this stuff, some more will buy it now because they weren’t aware of it being sold there before. A few people will stop buying from there, but the majority won’t care either way and will continue to buy or not as they usually do.

Skeletonythings · 22/01/2024 15:32

It's very corporate. The comments section their rep is less polite. I do think that when they say they are open to discussion they mean they want to railroad people into agreeing with them though.

I don't understand why they, as a supposedly women positive company, would condone sexual violence.

fedupandstuck · 22/01/2024 15:09

Have they been polite?

Skeletonythings · 22/01/2024 14:59

I applaud them for that response. Many would and do go off on the deep end and take followers with them, but they've been polite, explained their side and left it open. Neither side has to agree with each other. It's ok to not agree, and I think some of their followers on the comments section need to realise this.

You can have an opinion, accept others have theirs and peacefully coexist in that knowledge.

Bibbidybobbidyroo · 22/01/2024 14:53

StephanieSuperpowers · 22/01/2024 14:35

Well, since you ask (and answer, for some reason?), the metro had a tweet about the public being 'fisted' by the weather lately, for example. So yes, the porn imagery is seeping out into public life where it's extremely difficult for people to avoid, if they want to.

But how is that directly linked to products sold on a NSFW adult site?

It isnt.

Porn imagery in public is not new, not even in the slightest.

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