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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

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21
Moonshine5 · 30/11/2023 18:25

DiaNaranja · 30/11/2023 16:01

It doesn't cause me any issues as have a clubcard and nectar card, plus the apps on my phone if I don't have my card, and I find being a member is worth it, as it's free, and for the vouchers in the post too! I often get £15 worth of money off vouchers, which can be used off my shopping or doubled up for meals out etc so in that sense, it's free money I wouldn't have had if I hadn't swiped my card. I get it must be frustrating if you don't have a clubcard, but that's why it's done, so more people sign up for a clubcard, and ultimately do more of their shopping at their store. I've actually done quite alot of work behind the scenes in finance and profits data for major brands, and during the first financial year of "clubcard prices", figures showed that for the few (2-3) that decided to "boycott" the retailer because they didn't like the new structure, between 20-30 more signed up to have a clubcard and became valuable customers, so from a business point of view, it's a positive decision. Alot customers who have a clubcard love seeing the "savings" they get at the checkout, feel like they're getting a special deal, and end up shopping there more often, so it really was a brilliant move by Tesco, and other supermarkets i.e Sainsbury's, and alternative sorts of shops such as Hobbycraft, are now doing the same... special prices for card holders. So it's obviously something that's been proven to work in boosting sales and overall footfall, and will become more commonplace across the board as others jump on the bandwagon of "rewarding" customers for shopping with them. Vote with your feet if you feel you want to make a point, but it won't really make a difference as the vast majority of shoppers love feeling like they're being rewarded and getting a discount, and this is certainly how the loyalty cards are working across the board, and will continue to become more commonplace among supermarkets and other areas of retail.

"the vast majority love seeing their savings...." (cringe) nope most people have important things to think about in their lives.

You sound invested like you have shares in tesco 😂
Are you a bot - seriously lol

Rincol · 30/11/2023 18:21

Floralnomad · 30/11/2023 17:22

Exactly . I’m pretty sure Ocado could tell somebody way more about my sister who has a delivery pass than Tesco could divulge about me with my basic clubcard .

Ocado don't sell customer data.

mantyzer · 30/11/2023 18:17

@NoWordForFluffy You accused me of lying, that is rude and incorrect.

MassageForLife · 30/11/2023 18:17

NoWordForFluffy · 30/11/2023 18:14

Which works out at £25 per litre.

I was waiting for the answer to my question before giving that info out! (But it's also £1 more than the standard price of a 70cl bottle at Tesco)

NoWordForFluffy · 30/11/2023 18:14

MassageForLife · 30/11/2023 18:03

Is Ocado's £17.50 for 70cl (standard price) ok though?

Which works out at £25 per litre.

NoWordForFluffy · 30/11/2023 18:13

mantyzer · 30/11/2023 18:01

Do not accuse me of lying. I made a mistake about the size of the baileys. No need to be so rude.

And you said that £10 was the 'normal price' when it's clearly not. Nobody has been rude.

MassageForLife · 30/11/2023 18:03

mantyzer · 30/11/2023 18:01

Is is quite clear that the £22 though is a piss take.

Is Ocado's £17.50 for 70cl (standard price) ok though?

mantyzer · 30/11/2023 18:01

Is is quite clear that the £22 though is a piss take.

mantyzer · 30/11/2023 18:01

Do not accuse me of lying. I made a mistake about the size of the baileys. No need to be so rude.

NoWordForFluffy · 30/11/2023 17:57

MassageForLife · 30/11/2023 17:53

Also - as I said already, the current tesco offer is for the 1 litre bottle, not the 70cl - so you get a significant amount more for your £10.

Yes, I didn't even check that. Totally disingenuous of that poster all round. 🙄

MassageForLife · 30/11/2023 17:53

NoWordForFluffy · 30/11/2023 17:49

That's clearly NOT the normal price. The listing says it isn't.

Also - as I said already, the current tesco offer is for the 1 litre bottle, not the 70cl - so you get a significant amount more for your £10.

NoWordForFluffy · 30/11/2023 17:52

BIossomtoes · 30/11/2023 17:50

And even if it was, how could Ocado deliver it without your data?

Exactly.

I don't give a shit about my data. I like earning approx £450 in Nectar points a year. 🤷‍♀️

BIossomtoes · 30/11/2023 17:50

NoWordForFluffy · 30/11/2023 17:49

That's clearly NOT the normal price. The listing says it isn't.

And even if it was, how could Ocado deliver it without your data?

NoWordForFluffy · 30/11/2023 17:49

mantyzer · 30/11/2023 16:59

Link to Ocado Baileys £10 a bottle. And no need to give you their data that Tesco sell.
https://www.ocado.com/products/baileys-original-irish-cream-liqueur-16665011

That's clearly NOT the normal price. The listing says it isn't.

Tesco fricking Club Card / two tier pricing
NoWordForFluffy · 30/11/2023 17:48

mantyzer · 30/11/2023 16:52

@MissBuffyAnneSummers £10 is the normal price in some places - ASDA and Ocado.
£22 is taking the piss.

No it's not. I've checked.

MassageForLife · 30/11/2023 17:45

Tesco also need your address if you want a physical card, or would like your vouchers posted to you. As has been said on here, the elderly may be less likely to have a smartphone for the app.... So it's more inclusive that way...

Behindyouiam · 30/11/2023 17:43

mantyzer · 30/11/2023 17:34

But you can't get food delivered without giving your home address. It is essential part of the process.
If I am buying in store the store do not need to know anything about me,
And if you get a TESCO clubcard you have to give your address and contact details when they do not need this for any other reason than data collection.

Correct..... what's the issue?

bruffin · 30/11/2023 17:41

Fahbeep · 31/10/2023 09:48

Went to Lidl instead. Next door. So.
Much. Easier. Every day low pricing so not as hard to work out. Bag of gala apples 6p cheaper than in Tesco on Clubcard. Tesco wanted 95p from the faithful, almost twice that from everyone else. Lidl wanted 85p from everyone! I just think Tesco is stuck in the 90s taking customers for granted with its oversized stores and fake promotions.

Rant over! I know I am YABU. Tesco just gives me the supermarket ick!

The apple in Lidl are vile and will be mouldy within a week and you get a lot less choice.
YOu are being the one is being a dinosaur stuck in the 90s, Tesco is not the only one that does it
To get discounts at Lidl you need the app, so not sure why you are targeting Tesco.

mantyzer · 30/11/2023 17:34

But you can't get food delivered without giving your home address. It is essential part of the process.
If I am buying in store the store do not need to know anything about me,
And if you get a TESCO clubcard you have to give your address and contact details when they do not need this for any other reason than data collection.

Floralnomad · 30/11/2023 17:22

BIossomtoes · 30/11/2023 17:11

Precisely. How the fuck do they put the order together if they don’t know what you’re buying?

Exactly . I’m pretty sure Ocado could tell somebody way more about my sister who has a delivery pass than Tesco could divulge about me with my basic clubcard .

MushMonster · 30/11/2023 17:22

I fully agree with you

2Rebecca · 30/11/2023 17:17

I have a small clubcard in my purse which is usually with me at the shops and I do the scan as you go thing anyway. I'm happy for tesco to sell my shopping habits, I don't put the minuitae of my life on facebook/ tiktok / instagram etc though.

Rincol · 30/11/2023 17:17

Depdawg · 30/11/2023 16:55

That's really how you're looking at it?
Strange.
So you miss out then. That's on you.

Yes, that's how I and various consumer monitoring groups are looking at it. It's a concern.

Brand prices jump around, they always have. Certain things sell cheaper at certain times of year. Bailey's for eg always gets cheaper in the six weeks before Xmas because they make most of their sales during that time. In addition certain things are at their cheapest in one shop for a time, then another for a time and so on. It tends to balance out - eg you'll get your cheap Bailey's but your Surf powder (for eg) will be more expensive, then a few months later in the same shop Surf will be cheaper than anywhere else, while say Lindt (in the run-up to Valentine's) will be more expensive than anywhere else. So you're not saving money by sticking to the one shop, over time but also you're not losing money either - you save a bit, you lose a bit, it's all ok.

Add in even basic loyalty cards and it becomes much more targeted. Because they know that you buy Bailey's but they also know you buy Surf. They know you buy Surf regardless up to a certain price point. So at the point baileys goes down in price Surf increases to the very limit of your pinch point and stays there throughout. Same across your shop - they'll increase as they reduce knowing which items are specifically co-occuring with the greatest frequency. They'll do it in tandem with other big retailers who will have similar ebb and flow. One of them will be the cheapest for a number of key goods at any one time, one of them will be the most expensive, and your data lets them know which to choose.

Again, you're probably fine with that, it's a bit manipulative but hey you'll get your pizza express voucher in return so it's all good.

Now add card pricing into the mix. Eg this Lindt 'deal' - other items will increase in price to compensate for it, other retailers will sell it at a higher point, then they'll all swap around in six months and (eg) it'll be cheaper in Sainsbury's after that, with something else more expensive in Sainsbury's to compensate for it. And that's just the swings and roundabouts of supermarket shopping. But now, unless you're signed up to the loyalty scheme, you'll never get those swing prices. And as more and more shops require you to give your data in order to get the swing prices, you will be buying everything at the other end of the scale, without ever getting the dips to compensate for it. You will be perpetually overcharged, forever.

BIossomtoes · 30/11/2023 17:11

MassageForLife · 30/11/2023 17:07

Don't ocado only do online ordering? How's on earth do you avoid giving them the details of everything you buy from them .. ??

Precisely. How the fuck do they put the order together if they don’t know what you’re buying?

MassageForLife · 30/11/2023 17:09

mantyzer · 30/11/2023 17:04

I give Ocado my address, not details of everything I buy ever in the shop.
And you are forgetting that TESCO normal price is £22.

Your example backs up what I said. The clubcard price is the normal price and the without clubcard price is taking the piss to try and get people to sign up for the card and give their data.

Tesco normal price for 1litre is £22. Ocado normal price for 70cl is £17.50...

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