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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

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CyberCritical · 31/10/2023 10:46

blobby10 · 31/10/2023 09:20

I opt for any other store over Tesco (and Sainsburys) whenever I can due to this pricing stuff. I'm well aware that it won't affect either store in any way but it makes me feel a bit better. Since I got rid of my Clubcard and Nectar card I've hardly had any junk mail so we know what they do with the data they get!!

Getting rid of your cards won't have removed you from mailing lists. You were on mailing lists because you didn't read the privacy police's or opt out when signing up for things.

EarringsandLipstick · 31/10/2023 10:46

enchantedsquirrelwood · 31/10/2023 10:30

These discounts aren't really discounts - Which? has found evidence of the supermarkets whacking up the prices a couple of weeks before and then "discounting" them for loyalty card holders. In effect you are getting the original price.

The Competition and Markets Authority is investigating this area, and the government consulted on changes to consumer law recently as well.

Well, again, I can confirm that the prices are cheaper than the equivalent local prices where I am? including other supermarkets. That's why I buy some items this way. Works well for store cupboard items, yogurts & similar.

I do accept that for some items this holds true, often confectionary for example.

PabloandGustheGreySquirrels · 31/10/2023 10:44

God it makes me cringe when grown adults say "Rant over" & "End of" (It's usually "End off" 😆)

LeopardPJS · 31/10/2023 10:43

Yes the practice @CatamaranViper refers to is illegal in the UK @IncompleteSenten and in fact I think the whole ‘club card price’ thing is an attempt to get around the laws on sale pricing, which supermarkets kept previously getting in trouble for breaking. It drives me mad too. Total scam

EarringsandLipstick · 31/10/2023 10:43

Vitriolinsanity · 31/10/2023 10:18

Definitely Lidl. You get all your stuff cheaper. Except it turns to mush before you eat it. Which is ok because you're pre occupied with your canoe and cheap power tools that you didn't need.

😂

Londonscallingme · 31/10/2023 10:42

WestwardHo1 · 31/10/2023 10:34

It's not cheaper pricing. That's the point. Clubcard pricing is "normal" and everything else is inflated.

It's a con.

Well it's relative isn't it, one is higher one is lower - there is no such thing as 'normal' pricing, only what the company is prepared to sell it to you for. They are prepared to sell some items at a lower price to people with clubcards (presumably because they think it will drive loyalty and they benefit from the data they gather when you use your clubcard).

It's not a con because it's totally transparent what you need to do to benefit from the lower pricing and it's open to all to participate. You are not required to participate if you are happy to pay the higher price.

PawsisShady · 31/10/2023 10:41

I don't even know where my club card is Blush
We don't have a Tesco (except a tiny express one) so it's a treat if I get to go Grin

saveforthat · 31/10/2023 10:40

It's not really a con because it's so easy to compare prices nowadays and clubcard prices often come out lower than anyware else, the coffee I like, e.g. is cheaper than Asda etc. I also have a Tesco credit card which doubles as a clubcard so no faff with finding it at the tills but I do have most of my groceries delivered.

Londonscallingme · 31/10/2023 10:38

I have a picture of the clubcard QR code (it's on the little keyring tag they give you) on my phone which scans fine. Otherwise i'd always be forgetting it.

Pipistrellus · 31/10/2023 10:37

VickyEadieofThigh · 31/10/2023 09:19

How is getting your card scanned - which takes a few seconds - a "massive palaver at the tills"?

It can take up to a couple of minutes for the app as there is no reception in my local store.

Pipistrellus · 31/10/2023 10:36

There is barely any mobile reception in my local store so the clubcard prices can delay me by a minute or two at the checkout which is annoying. I can't screenshot the QR code either.

WestwardHo1 · 31/10/2023 10:34

DampityDamp · 31/10/2023 09:23

So don’t go and let the rest of us be happy with cheaper pricing?

Or just put the Clubcard on your phone. It’s not hard Confused

It's not cheaper pricing. That's the point. Clubcard pricing is "normal" and everything else is inflated.

It's a con.

enchantedsquirrelwood · 31/10/2023 10:34

Ifailed · 31/10/2023 10:30

Just get another shopper to scan their club card . You get the price cut and they get your points.

That will throw up a warning on their system, the other shopper looks like they are using someone else's card to pay for their bill, unless the first customer pays in cash.

? They don't check the name on the loyalty card against the name on the payment card!

msbevvy · 31/10/2023 10:33

It is more than a faff if you don't have a smartphone or are somewhere where you are at risk of being robbed for your phone. The elderly and disabled in the poorest areas are being at risk due to this increased necessity to carry a phone everywhere.

SayingwhatIreallythink · 31/10/2023 10:32

Shop at several different supermarkets and tescos always seem to be standard normal price. I just can’t see why people would get upset about this.

enchantedsquirrelwood · 31/10/2023 10:31

peppermintcrisp · 31/10/2023 10:26

It's a supermarket where people buy food - including the vulnerable. They shouldn't be fucking around with the prices. Let everyone pay the same price.

I agree. You get points anyway, so you can save them up to get a larger discount at Christmas, birthdays etc. When the Nectar card programme was more generous we used to get about £80 off on our Christmas shop.

FatherJackHackettsUnderpantsHamper · 31/10/2023 10:30

To be honest, its like when they introduced the price cap on utilities - the savvy ended up paying more because some people were too lazy to shop around

Those 'too lazy' people will also include a lot of non-internet-savvy elderly people, those who can't afford an internet connection/decent phone data plan, disabled people and people with English as a non-native language.

It seems particularly nasty to deliberately exclude some of the poorest and most vulnerable people in society from getting fair deals, just so that the better off and more privileged folk can benefit.

I think the Co-op has now started with two-tier pricing as well, haven't they?

My Tesco Clubcard was on my old phone, which broke, and I couldn't find my physical card anywhere (last used years ago). Their 'security' measures are absurd and the only way I could locate my Clubcard number was to request a new card - all the while being begged by them in the phone queue not to do so, to save on unnecessary plastic waste!

Granted, not the most arduous thing to do, but more faffy life-admin for the sake of it. Whilst I had no Clubcard available, I just refused to buy anything in Tesco that was more than about 20p less with a Clubcard and left it on the shelf.

Assuming you're in UK, isn't that illegal? Items have to be at the higher price for a certain number of days before you can have them on sale.

I read that the big chains - thinking especially of a certain sofa retailer - have a workaround, whereby they have one 'sacrifice' store that has full prices for most of the year, which they expect to be empty most of the time.

Maybe they situate it somewhere with the cheapest rents and business rates and one or two token staff, and just count it as an overhead; or they might go the other way and locate it in a very wealthy area where nobody cares about paying higher prices?

That way, they can technically comply with the law by stating that it "was on sale at the higher price for at least 30 days, in at least one of our outlets" - never mind the fact that the price has never changed in their other 600 stores!

Ifailed · 31/10/2023 10:30

Just get another shopper to scan their club card . You get the price cut and they get your points.

That will throw up a warning on their system, the other shopper looks like they are using someone else's card to pay for their bill, unless the first customer pays in cash.

enchantedsquirrelwood · 31/10/2023 10:30

These discounts aren't really discounts - Which? has found evidence of the supermarkets whacking up the prices a couple of weeks before and then "discounting" them for loyalty card holders. In effect you are getting the original price.

The Competition and Markets Authority is investigating this area, and the government consulted on changes to consumer law recently as well.

MadeleineMummy · 31/10/2023 10:30

mikado1 · 31/10/2023 09:21

She said if you don't have it handy, it causes a palaver! My local Tesco is very good, the staff just get another card and scan it so you still get the cheaper price.

They use their card to get the points.

Fulshaw · 31/10/2023 10:29

I cannot do Aldi. The checkout experience is so awful, I’d rather pay more in Tesco or Sainsbury’s.

CornishClott · 31/10/2023 10:27

Just get another shopper to scan their club card . You get the price cut and they get your points.

reluctantbrit · 31/10/2023 10:26

BoohooWoohoo · 31/10/2023 09:29

I don't mind companies like Tesco, Sainsburys and Boots knowing my purchasing habits but accept that 2 tier pricing is problematic for some people like teenagers who can't get a meal deal discount because they are too young to register a loyalty card. Supermarket pricing has always been about smoke and mirrors imo. Some items fluctuate in price so often that you lose sight of what a reasonable price for the item is.

DD has our card stored in an app and scans it when she is shopping. Never got asked a question.

peppermintcrisp · 31/10/2023 10:26

It's a supermarket where people buy food - including the vulnerable. They shouldn't be fucking around with the prices. Let everyone pay the same price.

Onethingatatime23 · 31/10/2023 10:25

JesusMaryAndJosephAndTheWeeDon · 31/10/2023 10:19

And this is why I shop at Aldi!

None of this shit, just pay the price on the shelf. Plus the checkout is staffed, and it takes half the time of any other shop

Yes, indeed, all credit to them for that.

I only stopped getting Click and Collect from Aldi as they put their prices up so much that Sainsbury's delivery (and the additional convenience and wider choice) became a better option.

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