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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

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EarringsandLipstick · 31/10/2023 11:11

However in general Which found that clubcard prices involve a lot of smoke and mirrors.

I'm not necessarily doubting this - as presumably the Which studies compared a range of products & found a particular trend.

My point is different.

I check the products I need, knowing the local prices. I do always manage to find a selection of Clubcard offer products that are substantially cheaper than other local prices.

I accept that relies on me specifically choosing certain products (not my whole shop) and also knowing prices - which I do as my grocery shop (single parent with 3 teens) is a huge part of my monthly outgoings & so I'm hyper aware of prices.

In Ireland, Tesco prices are lower overall (normal pricing) than the other main Irish supermarkets (SuperValu & Dunnes) but I don't like the sometimes limited product range & Dunnes €10 off vouchers allow me to significantly reduce my bill each week & to justify 'treats' or nice meat etc

electriclight · 31/10/2023 11:11

msbevvy · 31/10/2023 10:33

It is more than a faff if you don't have a smartphone or are somewhere where you are at risk of being robbed for your phone. The elderly and disabled in the poorest areas are being at risk due to this increased necessity to carry a phone everywhere.

Carry the physical card or key fob instead.

Everythinghasgonetoshit · 31/10/2023 11:10

Doris86 · 31/10/2023 11:05

This has also been confirmed by the research that was conducted by Which and reported in the news a few months ago.

There may be some exceptions where the clubcard price is the best price you’ll get. However in general Which found that clubcard prices involve a lot of smoke and mirrors.

I'm really baffled people didn't work this out. It was glaringly obvious from the word go. You are basically paying much more than the average price if you are not in the scheme. The only benefit you get by being in the scheme is not being utterly ripped off. I don't care if I can just add the card to my keyring. They can fuck off if that is the best they can come up with in trying to lure me there.

electriclight · 31/10/2023 11:10

I don't see what's wrong with offering discounts to customers willing to join the loyalty scheme.

If you are worried about them learning things about your buying habits, it's not compulsory to join.

If you don't care about them learnings things about your buying habits, and can cope with storing the card in your wallet app, and like getting a discount, it's a good option and I like it.

Why should they reduce prices for everyone? They are trying to incentivise certain behaviours such as joining their scheme, shopping there more regularly to get discounts etc.

stayathomer · 31/10/2023 11:09

We were just talking about this morning- Tesco is now easily one of the most expensive shops here (Ireland), and to have a normal price advertised like it’s a deal whilst putting the over inflated price next to it really irritates me! Plus surely illegal really, you have to sign up to something to pay the normal price!! I know everyone’s saying it’s no big deal but it really is when Tesco isn’t your usual place of shopping and you’re not tech savvy (my mum would not have a clue!) or the stupid app stops working (happened me when I was on a trip away last month and I put everything back as couldn’t afford the upper end price)

BoardOfMuffins · 31/10/2023 11:07

I have a Tesco credit card so earn clubcard points without even stepping foot inside a Tesco. It has given me money off hotels abroad, paid for entry into places like Legoland and other highly priced theme parks, RAC membership, magazine subscriptions and it didn't cost me anything. Just shopping as normal wherever I choose. I get more Clubcard points if I shop in Tesco but it is quite a journey from where I live.

All loyalty cards are there to harvest your shopping data from you. I am also on Google Rewards and get money for uploading copies of reciepts, just done Aldi this morning. That is also money for nothing and I can spend it on Google Play audio books. In the Asda rewards app I have almost £100 to spend, just building it up for Christmas. Money for nothing. I think it is brilliant.

Things like B&Q, Tesco, M&S Sparks are all stored on my phone in the wallet. Easy to open before you get into the shop and have it ready once you unlock your phone.

Newthingsahead · 31/10/2023 11:07

I can genuinely never understand the angst over this that gets mentioned a lot on MN
Doesn't bother me at all

Everythinghasgonetoshit · 31/10/2023 11:07

This is why i shop at Aldi. They aren't DESPERATE for you personal information.

I avoid Tesco and Sainsburys. If I do go in there and it is much more expensive for card holders I go somewhere else. I am too busy for this two tier pricing shit. Luckily I lice near town so I have four different places to choose from.

Londonscallingme · 31/10/2023 11:05

Doris86 · 31/10/2023 10:55

Normal pricing is what you would pay at most other shops.

For example I went to Tesco once to buy a jar of coffee. It was £6, with a special clubcard discount to £4. I went down the road to Asda instead, and bought the same jar of coffee for £4 without any silly made up discounts applied.

My point is, it doesn't matter if they are charging you more (relatively) for not having a clubcard, or less (relatively) for having one. All you need to do is decide whether you want to participate in the scheme for the benefit of the (relatively) lower price or not. The fact you might be able to get it down the road for the lower price (without a clubcard) is not relevant.

BitofaStramash · 31/10/2023 11:05

DampityDamp · 31/10/2023 09:23

So don’t go and let the rest of us be happy with cheaper pricing?

Or just put the Clubcard on your phone. It’s not hard Confused

Agree. Ive also got one on my key ring.

Easy.

Doris86 · 31/10/2023 11:05

EarringsandLipstick · 31/10/2023 11:01

Normal pricing is what you would pay at most other shops.

But you seem insistent on this! Maybe it's true in some areas, but in mine, the reduction is cheaper than what I would pay for the same product elsewhere.

(Full disclosure, grocery prices are insane in Ireland atm, perhaps worse than the UK)

This has also been confirmed by the research that was conducted by Which and reported in the news a few months ago.

There may be some exceptions where the clubcard price is the best price you’ll get. However in general Which found that clubcard prices involve a lot of smoke and mirrors.

EarringsandLipstick · 31/10/2023 11:03

justteanbiscuits · 31/10/2023 10:57

I've stopped going there. There is no mobile reception in my local tescos, ad every single time I can't connect to the app. Luckily last time I used the woman behind me's club card, and saved £25! I swore then, even though it my nearest super market, I wouldn't be returning.

Honestly this baffles me.

You can save £25. You decide not to go to Tesco even so - when you could just bring your Clubcard or add the Tesco card to your wallet, if the mobile coverage is such an issue.

KimberleyClark · 31/10/2023 11:02

I use my key ring for all my loyalty cards. No palaver at all to have them handy. Never bother with the app.

stayathomer · 31/10/2023 11:02

(I know, I know - you obviously meant "before Clubcard pricing was introduced" but just let me enjoy my moment of smug pedantry!!)

😅

PrimitivePerson · 31/10/2023 11:02

I don't do loyalty cards of any description on principle. I'm sick of being tracked and monitored the whole time, everywhere I go.

Most of the time I don't use a smartphone either.

EarringsandLipstick · 31/10/2023 11:01

Normal pricing is what you would pay at most other shops.

But you seem insistent on this! Maybe it's true in some areas, but in mine, the reduction is cheaper than what I would pay for the same product elsewhere.

(Full disclosure, grocery prices are insane in Ireland atm, perhaps worse than the UK)

justteanbiscuits · 31/10/2023 10:57

I've stopped going there. There is no mobile reception in my local tescos, ad every single time I can't connect to the app. Luckily last time I used the woman behind me's club card, and saved £25! I swore then, even though it my nearest super market, I wouldn't be returning.

Doris86 · 31/10/2023 10:55

Londonscallingme · 31/10/2023 10:42

Well it's relative isn't it, one is higher one is lower - there is no such thing as 'normal' pricing, only what the company is prepared to sell it to you for. They are prepared to sell some items at a lower price to people with clubcards (presumably because they think it will drive loyalty and they benefit from the data they gather when you use your clubcard).

It's not a con because it's totally transparent what you need to do to benefit from the lower pricing and it's open to all to participate. You are not required to participate if you are happy to pay the higher price.

Normal pricing is what you would pay at most other shops.

For example I went to Tesco once to buy a jar of coffee. It was £6, with a special clubcard discount to £4. I went down the road to Asda instead, and bought the same jar of coffee for £4 without any silly made up discounts applied.

EarringsandLipstick · 31/10/2023 10:55

@Pipistrellus @Jumperhermit

Just add the Clubcard to your Apple Wallet. No need to use the app at all then.

FatherJackHackettsUnderpantsHamper · 31/10/2023 10:53

It's not really a con because it's so easy to compare prices nowadays

It's easy if you're online and/or easily mobile/have ready transport. There are plenty of elderly and disabled folk who still struggle to be able to access the best deals.

Jumperhermit · 31/10/2023 10:53

Pipistrellus · 31/10/2023 10:36

There is barely any mobile reception in my local store so the clubcard prices can delay me by a minute or two at the checkout which is annoying. I can't screenshot the QR code either.

Same here, last time I stood at the door of the shop for 5 mins, trying to get the app to load to access the club card QR code. I use apple pay for everything so only take my phone when I leave the house

viques · 31/10/2023 10:51

I don’t bother about club card harvesting ( I pay by a Tesco bank card so always have details available) I don’t care who is monitoring my shopping trolley, but I really really hate self service tills. Shopping in store will be a nightmare when people are trying to do huge Christmas shops, I feel for the poor staff members they put on to the self service tills, they are run off their feet as it is, and I imagine they will be subject to horrendous nastiness when things get fraught and stressful.

FatherJackHackettsUnderpantsHamper · 31/10/2023 10:49

Google Wallet/G Pay/Apple Pay does the same.

And, knowing Google, that's an extra tier to be harvesting and selling your data!

That will throw up a warning on their system, the other shopper looks like they are using someone else's card to pay for their bill, unless the first customer pays in cash.

? They don't check the name on the loyalty card against the name on the payment card!

I don't think you can use the same card at the same time for two transactions, can you? Presumably, if you stop a customer in Tesco who has a Clubcard, they're expecting to use it themselves.

Also, people are so scared of scams these days, they may well think that you're somehow trying to do this to them - even though I don't think it would be possible to do with just a Clubcard.

I suppose, if it's somewhere where your purchases generate extra discount vouchers, you could skew their profile. Ask an elderly person if you can borrow their card, thinking they might appreciate the extra points - then they end up getting vouchers for nappies and baby food instead of the ones for coffee and bread that they might actually want to use!

I like the Scan & Shop/Shop & Go or whatever they call it, but if I need to grab anything for work, for which I need a separate receipt, I have to put it aside and go to a robot till afterwards to pay for it separately.

Viviennemary · 31/10/2023 10:47

Its cheeky but they are all at it. Sainsburys and co-op.

PabloandGustheGreySquirrels · 31/10/2023 10:47

Mydpisgrumpierthanyours · 31/10/2023 09:58

I don't agree with 2 tier pricing.
Also annoys me I have to remember to take a club card etc out with me.
I don't want cards etc on my phone
Can't we just have triple points instead of these fake prices

Don't you have a purse?

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