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Original poster

Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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Topofthemountain · 31/10/2023 12:25

justteanbiscuits · 31/10/2023 11:12

I have tried multiple times to add it to my wallet. Every time clubcard says it's not linked to a card. I call up customer services, they tell me there is no problem.

Not using tescos anymore isn't that much of a bother though. I get 90% of my shopping online and if I haven't got something I either go to the little coop we have nearby, or I just replan the meal.

Show quote history

Co-op has a similar system.

Snowdayplease · 31/10/2023 12:25

TeenLifeMum · 31/10/2023 12:22

It annoys me because dc can pop into the little Tesco on the way home from school and buy a chocolate bar etc (which I’m happy for them to do and is good for their independence) but they don’t have a club card so end up paying extra and unable to get the offers.

Get them a spare card. They aren't meant to have one officially, but my teen uses one and doesn't have any issues - especially at the self-service checkouts

enchantedsquirrelwood · 31/10/2023 12:23

I don't see what's wrong with offering discounts to customers willing to join the loyalty scheme

My point is that they are not true discounts. The loyalty price is the "normal" price - they artificially inflate the price for others. However, as a pp said, the loyalty price may be lower than other shops too.

It's on the regulators' radars now as I said upthread.

TeenLifeMum · 31/10/2023 12:22

It annoys me because dc can pop into the little Tesco on the way home from school and buy a chocolate bar etc (which I’m happy for them to do and is good for their independence) but they don’t have a club card so end up paying extra and unable to get the offers.

WearyAuldWumman · 31/10/2023 12:21

I don't use things like the wallet feature or Apple Pay. I'm just too nervous of getting it wrong.

I'm not totally doddery - I'm in my early 60s - but I've reached the stage where there are certain apps and bits of tech that I'm not comfortable with.

When I'm shopping, I'll often leave my phone locked in the car so that's one less thing to carry: I don't use a handbag these days and I find loyalty cards a nuisance.

enchantedsquirrelwood · 31/10/2023 12:19

I don't think you can use the same card at the same time for two transactions, can you

I think we're at cross purposes.

I assumed that I, Ms E Wood could pay using my debit card but scan eg my mum's Nectar card so she gets the points (but I get the discount) in the name of Ms E Woodmum. I've done this in other places like cafes and local department stores where she has a (paper) loyalty card so she gets the points but I pay for the items I buy.

I very rarely use my Nectar card to actually pay for things so would always be using two cards.

Original poster
Fahbeep · 31/10/2023 12:17

@Snugglemonkey I know!

OP posts:
Snugglemonkey · 31/10/2023 12:17

FormerlyPathologicallyHappy · 31/10/2023 09:48

@Fahbeep You won’t have any good coping skills if anything really bad happens in your life like your dh getting a cancer that has no known treatment, your mil neglecting him so you have to give up a professional career to care for him 24/7 on your own and struggle to get back into employment while bills pile up after he dies young.

Remembering to take a clubcard into Tesco will look so easy by comparison.

Bit of a reach there!

enchantedsquirrelwood · 31/10/2023 12:14

FrenchandSaunders · 31/10/2023 11:33

Surely the days of rummaging around the bottom of a crusty handbag looking for loyalty cards has passed. The vast majority of us have these things on our phones, it couldn't be easier or quicker!

Not really, much easier to get a card out of a purse than go through several screens to get to your app and the card on the app.

Also, there is a limit to how many apps you can have on some phones before they run out of memory. My previous phone was rubbish. Most people can't afford to keep upgrading their phone.

Branster · 31/10/2023 12:14

It's a right faff remembering to use these loyalty cards in so many shops.
Why can't they just have realistic pricing for everybody?!
I saw this in Morrisons too.
All supermarkets are greedy.
Trying to pretend they are saving me money and that I'm at an advantage by using the loyalty card: that's what irritates me.

AbbeyGailsParty · 31/10/2023 12:13

Other stores are now doing the same. Really annoys me.
I stopped shopping in Tesco because of it.

enchantedsquirrelwood · 31/10/2023 12:11

KrisAkabusi · 31/10/2023 11:55

This is even odder! Why would you not have your phone with you? It's the whole point of a mobile phone.

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I leave mine at home quite frequently. Why would I risk losing it when I don't need it?

For example, I don't take it to swimming lessons to sit in a locker that could be broken into.

The only real reason I take it into town with me is because I usually go for a walk on the way and track my steps. Nobody needs to call me in the hour I'm out, and if they do, they'll call back. The chances of anything being that urgent are vanishingly unlikely.

FrenchandSaunders · 31/10/2023 12:11

That prosecco thing was fake.

Rincol · 31/10/2023 12:10

Jesus Christ @EarringsandLipstick are you posting from Tesco head office?

Mostlyoblivious · 31/10/2023 12:09

I had a lovely cashier at the till ask the customer behind me to use their club card so I could have the discounts after I said I didn’t have mine with me - it was really lovely of her to do that

Oldsu · 31/10/2023 12:07

My DH got a deal with his club card he needed new boxers they were two packs for the the price of one with it

EarringsandLipstick · 31/10/2023 12:07

Just more stuff to carry

Your phone equates to 'more stuff to carry'?! Really? Just put it in a pocket, or in your shopping bag if no pockets.

chocolatefiends · 31/10/2023 12:06

Sainsburys have introduced the same nonsense! Unfortunately they're the two supermarkets closest to me. I use the market in my two and local shops as much as possible, but between them they don't have everything I need.

Everythinghasgonetoshit · 31/10/2023 12:06

SweetBirdsong · 31/10/2023 11:36

Tesco are a disgrace! Charging higher prices (sometimes stupidly higher prices,) for something, if you don't have their clubcard.

Morrisons do it too, but their prices without a storecard aren't quite as bad - it's still about 15-20% higher without one though. I do actually do some shopping at Morrisons, but hell will freeze over before I get a Morrisons 'More Card.' Not only do I not want my data harvested, but also, I don't appreciated being coerced and bullied into getting their storecard.

Tesco are far worse. Charging a little more if you don't have a storecard is fine (like 5%) but some things in TESCO, are 50% - 60% more, and some have an even higher % than that added on. A few things are double - or more than double, without a storecard. Nasty. Hmm And for this reason, I rarely go in there. I spend about £70 a year in Tesco.

As a few posters have said, you don't pay LESS if you have a storecard, you pay much more if you don't have one. At one time, supermarkets would let you collect points for every purchase, and then when you'd got so many, you got vouchers for money off.

Now, they are practicing underhand tactics, and making you pay more - a LOT more - if you don't have a clubcard.

Why are they all so desperate for people to have one? Confused Stores trying to force you into clubcards is one of the reasons I do 75%-80% of my shopping at Aldi and Lidl.

Someone put on Twitter the other day that Tesco are basically bullying people into having their clubcard at this point, and they're right.

😂 if that is genuine on the right that bottle of wine is 8 quid in asda. I honestly have no time for this shite. I do have the asda loyalty scheme and prices are falling more rapidly in there than Aldi, but I stick to those shops without this bollocks. I'm not keen on asda knowing what I buy, but I don't do a full shop in there.

It does seem like a tactic for people to not understand the real value of something in a store. I can see how you might lose sight of that with vastly different prices in a shop. That does seem like their end game. Vastly over price for non scheme participants and slowly increase the prices for most things for scheme participants so its above average but they think its cheap, whilst throwing in a few crazily cheap prices to get people talking and coming back.

TorroFerney · 31/10/2023 12:05

BoohooWoohoo · 31/10/2023 09:29

I don't mind companies like Tesco, Sainsburys and Boots knowing my purchasing habits but accept that 2 tier pricing is problematic for some people like teenagers who can't get a meal deal discount because they are too young to register a loyalty card. Supermarket pricing has always been about smoke and mirrors imo. Some items fluctuate in price so often that you lose sight of what a reasonable price for the item is.

The teenagers thing - mine has a photo of my barcode and uses that at Tesco.

EarringsandLipstick · 31/10/2023 12:05

I don't have apple and I don't think my phone has a wallet

Have you a smart phone? Either Apple or android,it doesn't matter.

Both have the 'wallet' function.

As you said you had difficulty opening the app, I assume you do have a smartphone so then you can choose to add the card to your wallet, select it from there to tap, then use Apple Pay or equivalent to pay, if you wish.

RaraRachael · 31/10/2023 12:01

They are not discounts club card prices are the same as regular prices in Asda/Morrisons.

That's fine if you've got them all locally. My nearest Asda is 20 miles away and Morrisons at least 50.

kitsuneghost · 31/10/2023 12:01

KrisAkabusi · 31/10/2023 11:55

This is even odder! Why would you not have your phone with you? It's the whole point of a mobile phone.

Show quote history

Just more stuff to carry
I usually have my phone in my bag but unless I need it for the app, I only take my wallet into the store

GrimGrinningGhosts · 31/10/2023 12:01

This is Stocard on the Apple Watch (also an app on the phone).
I rarely carry a purse and use a combination of Apple Pay and Sto Card.

Tesco fricking Club Card / two tier pricing
SweetBirdsong · 31/10/2023 11:57

PersephonePomegranate23 · 31/10/2023 11:45

And the data collection is just so they can tailor their offers to things you actually buy. They sell more, you get a discounted rate - I don't see the problem.

If this is true, then why do they have to charge, 40-50-60% or more to people who don't have their clubcard? Why not just stick to the scheme where they said 'if you have a clubcard, you can get a point (worth a penny) for every pound you spend, and then buy stuff with the money you accumulate?' Why the nasty tactic of charging shedloads more if you don't buy into their clubcard scheme?

Also, many years ago, when I had a Tesco clubcard (around late noughties/early tens,) I got vouchers for money off stuff, like 5p to 10p off a £3 item, and half the time it was for something I never buy. We have Ariel washing powder, and they used to send vouchers for Persil. I would buy their own brand of beans, and they sent me vouchers for Heinz beans. (Their own brand were 30p a tin, and Heinz were 50p a tin. So even with the 3p-5p off, I was still paying much more.) This is just 2 of many examples of how useless and pointless the clubcard is.

The clubcard system is skewed, and fucked up, and does not benefit the customer in any way.