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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

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CurlyhairedAssassin · 31/10/2023 12:53

Gee19 · 31/10/2023 11:43

I used to like this but I think it hardly goes down now, even after a big shop.

Yeah, you're right. It's no good going in with a shopping list for very specific things because if those things don't have a Clubcard label all you're doing is paying overinflated prices.

RustyBear · 31/10/2023 12:52

madeinmanc · 31/10/2023 09:27

They're not discounts, it's been shown that the prices are just what they were before these cards were introduced and the other prices have just been inflated to make it appear like the card gives a discount.

Which? did an investigation recently, and their results were that Tesco Clubcard prices were still dearer than Aldi and Lidl, but cheaper than Asda, Morrisons, Ocado and Waitrose - so there are some genuine discounts.

Clubcard prices were first introduced in 2019, and then brought back in 2020. The rate of food price inflation since then has been massive, so if Clubcard prices really are ‘the same as before the scheme was introduced’ then it obviously does give you savings.

Where the Clubcard scheme is dodgy (and, according to Which?, possibly breaking the law) is its failure to give the unit price for Clubcard prices as well as for the full price, so it’s difficult to compare whether, for example, a smaller amount at Clubcard price is better value than a larger amount at regular price.

AbsolutelyNebulous · 31/10/2023 12:51

Definitely not the case where I am in Dublin. The price is significantly cheaper. The issue can be that I'm tempted to buy things I don't actually need (obviously what the supermarket wants!)

It must very much depend on what you’re buying @EarringsandLipstick as I’m in Dublin too and I and anyone I’ve heard talk about it think a lot of their prices are outrageous without the club card! I’ve had the odd “real” reduction but for the most part the club card price is the same as the normal price in Dunnes ime.

user1497207191 · 31/10/2023 12:51

SoupDragon · 31/10/2023 09:26

Since I got rid of my Clubcard and Nectar card I've hardly had any junk mail so we know what they do with the data they get!!

I don't get any junk mail at all and I have a clubcard and a nectar card 🤷🏻‍♀️

Likewise, I've got the Tesco, Morrisons, Nectar and Co Op cards and never get any junk mail

Lifeomars · 31/10/2023 12:48

Don't live close to a Tesco so don't bother with a card, there is one in town and the two tier pricing is the reason I never go there if I have forgotten stuff. I am sure I am not the only customer they have lost because of this.

CurlyhairedAssassin · 31/10/2023 12:48

I put this on another thread I think but I hate the way Tesco got rid of BOGOF offers. When I was a skint student years ago getting a "free" bag of frozen chicken portions off my mum, for example, was a bit of a lifesaver. There is no now way to help out a skint friend without it being obvious when previously you could have said "oh, these were on offer, I got a second bag free, could you use them, I haven't got room in the freezer, I realised when I got home" and they wouldn't lose face.

Sanguinello · 31/10/2023 12:48

I just keep my card with my bank cards in my phone case which works OK.

WearyAuldWumman · 31/10/2023 12:47

Snowdayplease · 31/10/2023 12:34

@WearyAuldWumman You possibly have notifications turned off for WhatsApp.
you can access that from the Settings menu on the iPhone - scroll down to "Notifications" and see if the box next to WhatsApp is checked.

Edited

Thanks, I'll have a look. At the moment, I can see that I've had messages, but can't always read them for some reason.

PersephonePomegranate23 · 31/10/2023 12:45

SweetBirdsong · 31/10/2023 11:57

If this is true, then why do they have to charge, 40-50-60% or more to people who don't have their clubcard? Why not just stick to the scheme where they said 'if you have a clubcard, you can get a point (worth a penny) for every pound you spend, and then buy stuff with the money you accumulate?' Why the nasty tactic of charging shedloads more if you don't buy into their clubcard scheme?

Also, many years ago, when I had a Tesco clubcard (around late noughties/early tens,) I got vouchers for money off stuff, like 5p to 10p off a £3 item, and half the time it was for something I never buy. We have Ariel washing powder, and they used to send vouchers for Persil. I would buy their own brand of beans, and they sent me vouchers for Heinz beans. (Their own brand were 30p a tin, and Heinz were 50p a tin. So even with the 3p-5p off, I was still paying much more.) This is just 2 of many examples of how useless and pointless the clubcard is.

The clubcard system is skewed, and fucked up, and does not benefit the customer in any way.

To encourage people to sign up for the card. Once people gene the card, the supermarket hopes the customer will keep returning to their store as they're invested (points/promotional prices etc.).

You may not have used those specific brands, but it's pretty certain that everyone uses washing detergent of some description; they're just trying to encourage people to try the particular brand they are plugging and continue using it after the promotion has ended.

Ultimately it's up to the customer what they buy, but you can't blame a company for using marketing strategies to increase their profits!

fishfingersandchipsagain · 31/10/2023 12:43

I hate this so much. I won’t shop at Tesco or Sainsbury’s now unless I have to.

My mum is nearly 90, has shopped at Tesco for decades and is uncomfortable going anywhere else.

The twats at Tesco HQ are essentially scamming her, and hundreds of others like her.

She won’t entertain the idea of having a Tesco card, because she thinks it must in some way be like a credit card and she has “never wanted one of those”. She also “doesn’t want charity” and prides herself in being “able to pay” the higher pricing and “leaving the discounted ones for the people who need them”.

So Tesco HQ bastards have got her believing that a bottle of tomato ketchup really costs nearly a tenner these days. She is spending a fortune she doesn’t have because of their underhand tactics.

Total wankpuffins!

rwalker · 31/10/2023 12:42

Doesn’t bother me but if it did I’d shop elsewhere

Pipistrellus · 31/10/2023 12:41

EarringsandLipstick · 31/10/2023 12:05

I don't have apple and I don't think my phone has a wallet

Have you a smart phone? Either Apple or android,it doesn't matter.

Both have the 'wallet' function.

As you said you had difficulty opening the app, I assume you do have a smartphone so then you can choose to add the card to your wallet, select it from there to tap, then use Apple Pay or equivalent to pay, if you wish.

It's a Samsung a10, I don't know if it has a wallet

Tangled123 · 31/10/2023 12:38

I’m ok with scanning a barcode to collect points that I can use to pay for things like Disney plus. I dont find it a faff and I don’t care if Tesco know what I’m buying. It’s not very interesting information.
I’m not ok with them charging me more when I don’t have the card though. That’s mean. I agree with everyone who says the Clubcard prices aren’t cheaper than normal, it’s the non-Clubcard prices that are higher.

Maphat · 31/10/2023 12:36

Couldn’t agree more!!

sollenwir · 31/10/2023 12:35

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

It's not just Tesco who do this - we were caught out when down near Inverness a couple of weeks ago, not realising (because we were not really concentrating) that a lot of the offer prices in Morrisons needed an app/card too. I am going to try and download it online before we go next time, as we always like to shop in Morrisons when we are away (none up here).

Snowdayplease · 31/10/2023 12:34

@WearyAuldWumman You possibly have notifications turned off for WhatsApp.
you can access that from the Settings menu on the iPhone - scroll down to "Notifications" and see if the box next to WhatsApp is checked.

uncomfortablydumb53 · 31/10/2023 12:33

I posted earlier to say I keep the plastic cards with my debit card in my purse
I really don't get why there is so much angst about this!!
I'm disabled and mainly shop in Sainsbury's as it's closest
Most things I buy regularly are discounted at various weeks so I buy 2 and save £5
Frankly I wish this is the only thing I had to get het up about
and I never have had junk emails
Don't care if they have my data
Other shops who email receipts do annoy me

justteanbiscuits · 31/10/2023 12:32

Itsnotchristmasyet · 31/10/2023 11:48

If they can remember their purse with their money in, then I’m sure they can remember the card that’s in their purse.

That shows how little you have dealt with aging relatives.

WearyAuldWumman · 31/10/2023 12:32

Snowdayplease · 31/10/2023 12:32

Sorry, @WearyAuldWumman I'd obviously written my post before your latest one appeared!
I'm very sorry about your dh.

Thank you - appreciated.

Snowdayplease · 31/10/2023 12:32

Sorry, @WearyAuldWumman I'd obviously written my post before your latest one appeared!
I'm very sorry about your dh.

justteanbiscuits · 31/10/2023 12:31

Topofthemountain · 31/10/2023 12:25

Co-op has a similar system.

Nope, ours doesn't. Nothing is cheaper through having the card - we just collect points that equal money off.

Remember that Coops are different geographically. I can't use my saver card from my home town in my local coop for example.

WearyAuldWumman · 31/10/2023 12:31

Snowdayplease · 31/10/2023 12:27

I don't use Apple Pay and can see why it might worry you. The wallet feature is very handy for things like club cards though (long as you have your phone!) and I can't see how it could be misused. Great for cinema tickets etc too.
I think it might make your life easier to embrace the wallet at least for loyalty cards

I'm still trying to get used to WhatsApp... A cousin's daughter set up a group to keep me in touch with family after my husband died and put it on my phone for me.

I'm still finding that I don't always see messages. My brain struggles with new tech.

I remind myself of my mother trying to use the VCR.

Snowdayplease · 31/10/2023 12:27

WearyAuldWumman · 31/10/2023 12:21

I don't use things like the wallet feature or Apple Pay. I'm just too nervous of getting it wrong.

I'm not totally doddery - I'm in my early 60s - but I've reached the stage where there are certain apps and bits of tech that I'm not comfortable with.

When I'm shopping, I'll often leave my phone locked in the car so that's one less thing to carry: I don't use a handbag these days and I find loyalty cards a nuisance.

I don't use Apple Pay and can see why it might worry you. The wallet feature is very handy for things like club cards though (long as you have your phone!) and I can't see how it could be misused. Great for cinema tickets etc too.
I think it might make your life easier to embrace the wallet at least for loyalty cards

WearyAuldWumman · 31/10/2023 12:27

Snugglemonkey · 31/10/2023 12:17

Bit of a reach there!

Aye. I've coped (or maybe not) with working full-time whilst caring for both my parents, caring for my late husband post triple by-pass and post stroke, eventually giving up my job two years before I was ready to, dealing with DH's death during lockdown, sorting out his estate...Now dealing with a dodgy contractor whilst living on reduced pension.

Arsing about with an extra card is just one extra embuggerance that I don't need.

floatingnoodle · 31/10/2023 12:27

I avoid Tesco too. I have the clubcard on my phone but it takes a million attempts to sodding scan (unlike Lidl plus which always does it first time), even with the clubcard prices it’s still quite an expensive supermarket despite the average-to-poor quality, and it has the most depressing atmosphere of all my local supermarkets too.

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