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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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Onethingatatime23 · 01/11/2023 05:36

Mine hasn't been overflowing since I put everything on GPay, years ago now. I need very few physical cards or much cash and my purse is 1/3 the size of the ones I used to need.

mugboat · 01/11/2023 00:12

GreenAppleCrumble · 01/11/2023 00:06

But can’t you just keep the card in your bag/purse? It’s one of very few cards I always have on me. No need for an app or a login or a QR code 🤷‍♀️

My purse is already overflowing with millions of clubcards, library cards, gym cards etc.

I honestly lose them too and have got stressed rifling through my purse looking as ppl behind me glare.

Also you're missing the point, why should I? 2 years ago I didn't need to. Now the Tesco overlords have deemed that only members of their data collection club are worthy of discounted items.

GreenAppleCrumble · 01/11/2023 00:06

mugboat · 31/10/2023 23:27

well that's absolutely wonderful for you but I assure you I'm not making it up. 2 nearest shops to me- Lidl and Tesco. I never ever use the Lidl card as it does not scan and there's usually tonnes of people waiting behind me glaring. I only buy a few bits from there so not worth it.

At Tesco, it's a Tesco Express so everything is overpriced anyway. I go for convenience...however it used to be the case that there would be special offers on certain items but now you can only get these on clubcard purchases. Things like biscuits, desserts, pizzas.... there may be an offer on a brand of pizza but only if I have the card. I have no choice than to log in, find the card on the.app (as I don't go there daily I get logged out and forget password)... then the QR code will not scan at the till. God knows why but I'm there for ages dancing around trying to make it work.

What stings is that these offers used to be available without the card. It's galling that the shops are attaching these conditions to the discount.

But can’t you just keep the card in your bag/purse? It’s one of very few cards I always have on me. No need for an app or a login or a QR code 🤷‍♀️

Ihateslugs · 31/10/2023 23:56

TeenLifeMum · 31/10/2023 12:22

It annoys me because dc can pop into the little Tesco on the way home from school and buy a chocolate bar etc (which I’m happy for them to do and is good for their independence) but they don’t have a club card so end up paying extra and unable to get the offers.

Not every item has two tier pricing, in fact it’s a very small percentage of what they sell if you look on the shelves. Surely your children can buy something that is the same price for everyone?

mugboat · 31/10/2023 23:27

GreenAppleCrumble · 31/10/2023 21:03

It's annoying that it's not easy to scan these cards at the self-service checkouts - 50% of the time they don't work and I have to get someone to help me.

Again, feel like my Tesco is totally different… I scan my card with zero problems every single time.

How many Clubcard offers are you people finding in your Tesco anyway? It is bizarre that people are so enraged by this minor issue.

well that's absolutely wonderful for you but I assure you I'm not making it up. 2 nearest shops to me- Lidl and Tesco. I never ever use the Lidl card as it does not scan and there's usually tonnes of people waiting behind me glaring. I only buy a few bits from there so not worth it.

At Tesco, it's a Tesco Express so everything is overpriced anyway. I go for convenience...however it used to be the case that there would be special offers on certain items but now you can only get these on clubcard purchases. Things like biscuits, desserts, pizzas.... there may be an offer on a brand of pizza but only if I have the card. I have no choice than to log in, find the card on the.app (as I don't go there daily I get logged out and forget password)... then the QR code will not scan at the till. God knows why but I'm there for ages dancing around trying to make it work.

What stings is that these offers used to be available without the card. It's galling that the shops are attaching these conditions to the discount.

mugboat · 31/10/2023 23:19

TheCompactPussycat · 31/10/2023 23:06

They only know your date of birth if you actually give them your date of birth. I surely can't be the only person who provides them with something that is similar but isn't my actual DOB.

I thought everyone did this.

No, I give them my correct dob in case they need it to verify my account or something. I'd deffo forgot a fake one.

mugboat · 31/10/2023 23:18

rwalker · 31/10/2023 21:24

At the end of the day it’s a business about making money

is it not enough that they make it by selling us groceries rather than by selling our data?

Hankunamatata · 31/10/2023 23:16

I have the fob on my keys so no hassle. Sainsburys nectar on the other hand, having to load the deals and chexk what's on offer. That's a pita

Leavemetoit · 31/10/2023 23:14

Co op also do this now... Member pricing. Annoying

Fizbosshoes · 31/10/2023 23:10

. It's annoying that it's not easy to scan these cards at the self-service checkouts - 50% of the time they don't work and I have to get someone to help me.

I've never had a problem scanning my club card at self check outs but I don't think I've ever managed to scan it successfully at the pay at pump petrol stations.

TheCompactPussycat · 31/10/2023 23:06

FatherJackHackettsUnderpantsHamper · 31/10/2023 21:05

How do they know my date of birth? I haven't given it to them

Are you sure you haven't? When you signed up?

They usually require your exact date of birth, supposedly to make sure you're over 18, when they could very easily just have a box to tick to confirm that you're over 18, if that was their true intention.

They only know your date of birth if you actually give them your date of birth. I surely can't be the only person who provides them with something that is similar but isn't my actual DOB.

I thought everyone did this.

peskykiddds · 31/10/2023 23:00

I work in retail, I've run loyalty schemes, I get the principle. I don't particularly care about my data being shared, or the faff at the tills, and I quite like the little bonuses like some actual discounts (not just the 'real price vs inflated price' trick) and building up Nectar points etc. But I feel deeply uncomfortable that all the supermarkets are implementing two tiered pricing. It feels discriminatory towards anyone who is unable to use/understand/access the system - some elderly, under 18s, anyone with a learning disability or condition which makes it difficult for them to use it. A mild example is my brother who has ADHD and simply doesn't remember to use things like loyalty cards so frequently ends up paying more than he should (to his partner's endless frustration). Obviously it's the business's prerogative and I understand that companies have to encourage loyalty and retention, and this is the arena they're all currently competing in. It just feels a bit off.

GreenAppleCrumble · 31/10/2023 22:59

As I said, you're not paying less by having a storecard, you just pay more if you DON'Thaving one. And for this reason, I shall continue to buy most of my shopping from Aldi or Lidl.

This simply isn’t true! I’ve checked quite a range of products, and standard prices across the main supermarkets are very similar (discounting Waitrose, obviously- only a fool would pay those prices!). Eg 6x cans of Heinz beans - £5.25 in Tesco and Sainsburys. (Actually £5.50 in Asda 😱). But £4.75 with Nectar card in Sainsburys. How is that not cheaper?!

SweetBirdsong · 31/10/2023 22:52

CyberCritical · 31/10/2023 22:41

Lidl have a loyalty card already, you get discount coupons in the app for specific products either a % off or £1/50p off, you also get regular £5 off a £25 shop coupons and can earn points towards more discounts.

Aldi has a loyalty card in Beta testing so @SweetBirdsong if you won't shop at any shop that has a loyalty card then you will soon be out of places to shop.

@CyberCritical

I know Lidl have some kind of loyalty app, but they don't force you to have it by charging exorbitant prices if you don't have it. I imagine Aldi will be the same. Plus, Lidl and Aldi prices are much lower than the 'big supermarkets' anyway.

The issue is - as the OP said, the disgustingly high prices that Tesco charge if you don't have their loyalty card. Plenty of people are pissed off with this. Not just me. As I said, Morrisons are starting to get as bad, and I think someone said Sainsburys is too. They will stop doing it though when people shop elsewhere.

And there are plenty of other places to shop apart from Aldi and Lidl anyway. Even if they were stupid enough to follow Tesco - which they wouldn't do. I'm not going to run out of places to shop! 😂

CyberCritical · 31/10/2023 22:41

Lidl have a loyalty card already, you get discount coupons in the app for specific products either a % off or £1/50p off, you also get regular £5 off a £25 shop coupons and can earn points towards more discounts.

Aldi has a loyalty card in Beta testing so @SweetBirdsong if you won't shop at any shop that has a loyalty card then you will soon be out of places to shop.

SweetBirdsong · 31/10/2023 22:16

PersephonePomegranate23 · 31/10/2023 12:45

To encourage people to sign up for the card. Once people gene the card, the supermarket hopes the customer will keep returning to their store as they're invested (points/promotional prices etc.).

You may not have used those specific brands, but it's pretty certain that everyone uses washing detergent of some description; they're just trying to encourage people to try the particular brand they are plugging and continue using it after the promotion has ended.

Ultimately it's up to the customer what they buy, but you can't blame a company for using marketing strategies to increase their profits!

Nah. Wink They can try and use whatever 'marketing strategies' they like. I'm not signing up. And the fact someone else may use Persil so they will send the voucher for it to me - who uses ARIEL - makes absolutely zero sense. Confused I am not going to buy Persil because they gave me a 5p voucher off. Why would I, when I use Ariel? Utterly pointless.

I won't be having any more clubcards/storecards, and I think they are a data harvesting load of shite. People are mugs if they think they are getting anything out of them. It's only the store that benefits. Last time I had a storecard was about ten years ago. I'll never have another one, no matter how they try to bully me by ramping prices up if I don't have one. I'll just shop elsewhere.

As I said, you're not paying less by having a storecard, you just pay more if you DON'T having one. And for this reason, I shall continue to buy most of my shopping from Aldi or Lidl.

CyberCritical · 31/10/2023 22:09

GreenAppleCrumble · 31/10/2023 21:03

It's annoying that it's not easy to scan these cards at the self-service checkouts - 50% of the time they don't work and I have to get someone to help me.

Again, feel like my Tesco is totally different… I scan my card with zero problems every single time.

How many Clubcard offers are you people finding in your Tesco anyway? It is bizarre that people are so enraged by this minor issue.

Me too!

I have my apple wallet on my watch and just scan the QR code on my watch screen it takes a couple of seconds.

rwalker · 31/10/2023 21:24

At the end of the day it’s a business about making money

rwalker · 31/10/2023 21:22

madeinmanc · 31/10/2023 19:22

Choose Aldi for a simple life.

they’ve started with there Aldi app it’s on its way there

FatherJackHackettsUnderpantsHamper · 31/10/2023 21:05

How do they know my date of birth? I haven't given it to them

Are you sure you haven't? When you signed up?

They usually require your exact date of birth, supposedly to make sure you're over 18, when they could very easily just have a box to tick to confirm that you're over 18, if that was their true intention.

GreenAppleCrumble · 31/10/2023 21:03

It's annoying that it's not easy to scan these cards at the self-service checkouts - 50% of the time they don't work and I have to get someone to help me.

Again, feel like my Tesco is totally different… I scan my card with zero problems every single time.

How many Clubcard offers are you people finding in your Tesco anyway? It is bizarre that people are so enraged by this minor issue.

agent765 · 31/10/2023 20:35

UnbeatenMum · 31/10/2023 09:24

I hate it too. I don't really shop in Tesco and don't carry my purse around so I was desperately trying to get the app to download on holiday after realising my shopping was going to cost way more than it should. Actually put stuff back because I was in a poor signal area and couldn't get it to download.

Screenshot the cards in your phone wallet and keep them in a folder on the phone. No hassle downloading it then.

madeinmanc · 31/10/2023 20:09

How do they know my date of birth? I haven't given it to them 😕

mugboat · 31/10/2023 20:00

MrsPelligrinoPetrichor · 31/10/2023 16:11

They all do it,Sainsburys, Boots, Morrisons, Waitrose...

They couldn't make it easier, I have a small card on my keyring.

you must have a big bunch of keys!

mugboat · 31/10/2023 19:58

Pret have started doing this too- they raised the price of all of their food and you get the "normal" (still expensive!) prices if you subscribe to their club.... which you have to pay for!

I have stopped buying food there now

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