Tesco fricking Club Card / two tier pricing

They do this so they can scrape your personal data.

Nah, shucks, really?! We didn’t know? Thanks for enlightening us!!!

If you don’t like it, other supermarkets are available.

I’d really like just one example of these ‘inflated’ non-Clubcard prices.

@Fizbosshoes

That's awful, that there are no longer any banks in your town 😮 the same is true for lots of small & medium-sized towns in Ireland (I'm in Dublin so it's still ok re branches).

I take a pic of the club card QR code, in case the app is down.

All the banks in our town have closed, I do 95% of banking online but occassionally have cheques (that the app can't read) or cash to pay in.
You are meant to be able to do some banking at the post office but the post office can barely cope with people posting or collecting parcels. Our post office seems to have 1 competent person and one who's there for decoration , the poor guy who knows anything is run ragged collecting parcels, helping people on the self checkout and assisting the other person who works there. You'd be there all day if anyone wanted to do banking as well!

I think most people who talk about it being a faff must really struggle with basic stuff in life. I do wonder these type of people aren't just constantly in a rage! Or confused!

But I do think it's a good point about it putting up the price for people who can't use the card. This doesn't sound like op though.

Don't get me started on the banks having closed and the issues that is causing
I know, it's really crap. And for a lot of people, having the in person interaction really matters, as a point of connection but also in terms of security. My mother can (if she wanted) do online backing, she claims she can't but is totally adept, but she finds the concept stressful - as if money is 'going somewhere' intangible, whereas it feels like a more defined transaction having dealt with a person.

Her bank employ a type of 'triage' person inside the door, who drives her bonkers. She has to - every time - explain why she's there, yes she knows she can do it online, no she doesn't want to, no she doesn't want to be set up, before she's allowed, reluctantly, go to a teller.

@Pipistrellus

I think the wallet will be a life saver so!

I similarly go between 4 supermarkets ... I remember the days of a stuffed (physical) wallet of cards!

Now I don't even have a purse; tho I recently was really stuck when the shop's machines went down - I'd no cash but also no means to get any, not having my actual card with me. I was so taken aback, just goes to show that there are downsides to the technological advances!

Don't get me started on the banks having closed and the issues that is causing! Her bank now do a service in the local library for help once a week and I swear she is there at least once a week! She used to be able to use internet banking fine, but she is really struggling with it now. Aging parents are a big stress!

I also shop at a mix of four supermarkets, not every week of course.

They don't make pockets on women's jeans very big, no. I'll have to see if someone can look at my phone and work out this wallet thing.

I can't believe how many people are actually defending Tesco, as if they're some sort of benevolent and wonderful organisation that looks after us all and has our best interests at heart.

Who said this? I can't recall one post that I read that suggested this.

What some of us are saying is that the rewards system can be beneficial if approached in a certain way, and for a particular demographic. Of course it's not done out of charity - those of us finding it useful are aware of its marketing purpose & the commercial basis. We still benefit from it.

It's also true that others dislike it and find it a barrier.

@justteanbiscuits

You make very valid points, well put, and I agree with a lot of what you say.

I fully accept that there are many 'advances' which I personally find useful, but many others don't. (Banking for instance, the idea I'd have to go physically into a bank seems anachronistic & a massive pain, I delight in all my online banking options. My mother is driven nuts by it. She's perfectly capable but doesn't want to. She resisted a bank card for years; she still deals in cash only as much as possible. Won't do online banking. She's had to do quite a lot of transfers & other things recently - each one necessitating a trip in person, where they yet again, try to convince her to do it online. It takes her longer & is more complicated but she wants to do it this way & it should be accommodated more easily than it is).

I'm using my Mum as an example. She's not alone.

I can't believe how many people are actually defending Tesco, as if they're some sort of benevolent and wonderful organisation that looks after us all and has our best interests at heart.

Like f* it does. They care about making absolutely obscene profits, and they don't care how much they screw us over to get them.

I genuinely don’t think anyone is trying to discriminate against your mum. But, in all honesty, if she can select the right payment card, she may well be able to locate a single loyalty card too? Not trying to be unkind at all.

Lots of stores do this. Doesn't bother me - margins are very small at supermarkets and loyalty counts. It's a business and I enjoy the benefits of having a card, especially the points which I trade for air miles. If you don't have your card with you you can usually go next time to the service counter with your receipt - a pain maybe but remember your card next time!

I hate it too. It's not a bargain for 'members'. It's inflated prices for tourists, forgetful and those that don't want to give their data to Tesco.

Annoying now that many other shops are doing it. Superdrug etc.

I don't want to carry a dozen cards in my wallet.

How is it more of a faff? I don't have any cards saved on my phone. I have a physical wallet, get out my store card and my bank card and pay. Absolutely no hassle. The people who hold up the queue are the ones who can't find where their card is on their phone, or their phone is misbehaving or something similar.

And to add. The old system was fine - collecting vouchers etc etc. It's this new way of people having to pay way over the standard pricing for a myriad of products if they don't have a clubcard that I object to and find incredibly unfair for the most vulnerable in our society. As others have said, the clubcard price is rarely an actual discount, but the non clubcard price is an inflated price.

Finding the system useful is far different from those saying "I can use it so I fail to understand why everyone else can't". They're the ones I was referring to.

Tescos customer service continually fail to get my app and card talking to each other. Between visits my app logs itself out and I rarely remember before the checkout, at which point there is no reception, I end up stressed, so I choose to avoid the local tesco now due to it. That's my choice and I am comfortable with it.

But I am mobile, I drive, and can easily go elsewhere. The fact there are people on this thread who refuse to accept there are elderly / disabled etc etc people who do struggle with things like clubcard are, IMO, tiny minded. The "I'm OK jack, so fuck everyone else" mindset.

She has one door key, but I don't think she would remember a key fob thing was on there - she doesn't take in much new information. She is still able to be independent, and Tesco is now the only food shop she can manage to walk to. I send her a supermarket delivery every 2 weeks, but being able to get out and shop still is really important to her.

My keys (car key and front door key) would not easily fit in my pocket if I added a load of loyalty cards

What type of tiny pockets have you got? The cards for key fobs are tiny. And surely you only need to add the ones that are relevant to you eg your supermarket of choice or maybe boots.

(Or so as I suggested & set up Google pay / wallet which you can do on your phone)

But really thrilled for those that it works for, even if your tiny brain can't work out why it might be harder for others.

What a nasty comment 😡

I too had a parent with dementia, so fully understand the myriad challenges, which extend far beyond shopping.

It is of course reasonable to ask that the needs of as many as possible are accommodated - it includes people with conditions like your mum's, those with disabilities, or literacy issues - and also those who are on a tight budget, lone parents or trying to juggle competing financial demands.

When my dad was still alive, his form of dementia meant that, a previously highly numerate man, with a senior financial role, was unable to understand how money itself worked. Notes were a mystery to him. From an early stage in his diagnosis, he needed help from family or reliable shop assistants, just to pay for the paper. Should shops not take money, in that instance?

I fully empathise with the challenges. Those of us who find the discount system useful are not possessed of tiny minds, but the reality is that no system will serve everyone equally; of course as much assistance and adjustment should be available for those who need it; and welcoming the advantage of a system to me personally, doesn't mean that I am not aware it won't work for everyone.

My keys (car key and front door key) would not easily fit in my pocket if I added a load of loyalty cards!