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Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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21
rothbury · 29/11/2023 18:21

I guess it’s a choice people make.

I have a Clubcard and it’s always in my purse. I choose to do that so that I pay less than someone without a card.

mantyzer · 29/11/2023 18:03

And how many cards should you carry every day?
I go out sometimes with just my debit card. If I take my large purse I have loads of cards. I refuse to have apps for them all as it eats up the data and memory.

PrueRamsay · 29/11/2023 18:01

mantyzer · 29/11/2023 17:58

Easy to forget.
But the price with the club card is the going price. So people are being charged above the going rate for refusing to give them their data.

Surely you just leave it in your bag/purse/wallet?

I understand re the prices, just meant cheaper than you would be charged without the card. Why would anyone choose to pay the higher price? I’m sure I am missing something here!!

mantyzer · 29/11/2023 17:58

Easy to forget.
But the price with the club card is the going price. So people are being charged above the going rate for refusing to give them their data.

PrueRamsay · 29/11/2023 17:21

I don't understand, I may have misunderstood what happens.

You get to the till, and in order to get cheaper prices, you have to pass them your clubcard or scan it yourself, that's right yes?

What is difficult or a big palaver about this? Surely you just take it from your purse/wallet/bag and use it?

mantyzer · 29/11/2023 17:18

I have a TESCO club card but have stopped shopping at Tesco since they started doing this.

Deathwillbebutapause · 29/11/2023 17:17

Sainsbury's have really ramped up this behaviour (charging as much as £6 more for some meat I was looking at if you don't have a Nectar card). It has really put me off and I'll go elsewhere.

FreshWinterMorning · 29/11/2023 17:12

I am really glad to see this inquiry/investigation is happening (soon!) Supermarkets forcing/bullying people into having a 'loyalty card' is shitty behaviour. And people are being forced into it, because if they don't have it, they have to pay much more - sometimes double.

It's a con. Especially as people who have a clubcard are not paying less. They are just paying a normal price! (The ones without a clubcard are just being charged a lot more!) Having said this, I don't, because I refuse to use the stores who have a clubcard, and charge much more to the people who don't have one.

enchantedsquirrelwood · 29/11/2023 17:07

Ihateslugs · 02/11/2023 01:03

Amazon might be cheaper for many products but their methods are very questionable, very poor treatment for those working in the warehouses, sneaky Amazon Prime promotions which sign you up without you noticing, not paying UK taxes so being able to undercut many other suppliers etc.

Im also sure Amazon make good use of our data regarding our shopping habits, probably more than Tesco or other supermarkets do, as they are global based.

Amazon provides good customer service, it's easy to avoid signing up for PRIME and it provides a marketplace for lots of small businesses.

And it does pay tax in the UK - think of the employer NI just to name one tax it pays.

I can't comment on the treatment of its workforce, I know some were on strike last week.

But it doesn't really solve the issue of two tier pricing in supermarkets. I wouldn't buy my food shop from Amazon.

enchantedsquirrelwood · 29/11/2023 17:05

Yes I noticed this too. This is the CMA press release: https://www.gov.uk/government/news/cma-sets-out-autumn-update-in-review-of-competition-in-groceries-sector

With the rise in some supermarkets making cheaper prices only available for loyalty card members, the CMA plans to begin a review of the use of loyalty scheme pricing by supermarkets in early 2024. The CMA’s work will consider how the growth in loyalty scheme pricing is affecting consumers and competition in the groceries sector.

CMA sets out Autumn update in review of competition in groceries sector

The CMA has set out the latest findings and the next steps in its ongoing review of the groceries sector today.

https://www.gov.uk/government/news/cma-sets-out-autumn-update-in-review-of-competition-in-groceries-sector

TheYearOfSmallThings · 29/11/2023 16:45

Yes, I was pleased to see this too.

FreshWinterMorning · 29/11/2023 16:36

Looks like this supermarket loyalty card scam is being investigated soon. About time!

It's such a con, telling people they are saving money by having a clubcard, when all they are doing is ramping up the prices for people who don't have a clubcard, and charging a normal price to the people who have one.

I actually can't believe some people still fall for it! Confused They really believe having a clubcard makes everything cheaper for them. hint; it doesn't!

Watchdog to investigate price cuts for UK supermarket loyalty cardholders | Supermarkets | The Guardian

Watchdog to investigate price cuts for UK supermarket loyalty cardholders

Regulator says that big discounts for members may be restricting competition and disadvantaging those outside the schemes

https://www.theguardian.com/business/2023/nov/29/watchdog-to-investigate-price-cuts-for-uk-supermarket-loyalty-card-holders

malificent7 · 02/11/2023 20:15

Just get a card and use it.

MassageForLife · 02/11/2023 20:12

SoupDragon · 02/11/2023 16:33

No. Standard pricing. Sweet peppers for example (I happen to remember the prices for these 😂). The price crept up with the cost of living rises from 50p to 60p and then back to 55p. Nectar was 35p recently.

I guess the introduction of the nectar card discounts must have also impacted the price of peppers in Aldi, given that they are 52p each...

Or maybe that's down to inflation

SoupDragon · 02/11/2023 16:33

MassageForLife · 02/11/2023 16:09

Probably because they've always done money off deals - the only difference is how you access them.

No. Standard pricing. Sweet peppers for example (I happen to remember the prices for these 😂). The price crept up with the cost of living rises from 50p to 60p and then back to 55p. Nectar was 35p recently.

MassageForLife · 02/11/2023 16:09

SoupDragon · 02/11/2023 11:13

With Sainsbury's, the non-nectar prices are what I was paying before they introduced them.

Probably because they've always done money off deals - the only difference is how you access them.

Icefoot · 02/11/2023 13:09

It just puts me off shopping there TBH.

The simple answer is don't then. They've set a business model that works for them. They'd soon change it if it was losing them customers.

Solmum1964 · 02/11/2023 13:02

For those commenting about not being able to open apps on their phones, I've had this problem in Sainsburys - where you have to save their Sainsburys offers in the Nectar app to take advantage of their personalised offers.
Whilst they aren't discounts, they are bonus nectar points which soon add up for more money off vouchers. Quite often it's 60 nectar points for a loaf of bread (DH particularly likes their Taste the Difference multiseed loaf so I pop in every other week to get some for the freezer), or even 200 for a pack of sausages. I couldn't get the app to open one day so went into settings and connected to the store wifi. Problem solved. Might be worth seeing if it works for you.

EarringsandLipstick · 02/11/2023 12:03

GreenAppleCrumble · 02/11/2023 09:54

@Elphame
I mean, the thing is, all big companies, and I do mean all, are absolute bastards, from supermarkets to energy companies to hotel chains. Bastards, the lot of them.

But you have to shop somewhere! I find, by using my Clubcard judiciously, I save money. It’s convenient. The end.

I know they are not doing it out of some benevolent motive though! Same as all companies.

If you were arguing against all big companies and their faceless money-grabbiness, you’d maybe have a point. But didn’t you cite Amazon as a point of comparison?! 😂😂 Come on.

Exactly!

I can't understand why so many are acting as if Tesco alone are out there being money-grabbing bastards - of course they are! Like the rest of them

But within that context it is still possible to benefit from a small, measurable discount, at an individual level.

EarringsandLipstick · 02/11/2023 12:01

I don't think the iron is the best example. For any household purchase, I'd check a few local retailers, and would never choose Tesco (as I've better options locally)

The value is really in a selection of every day items that have a reduction available. Some times this works well for me; other times the Clubcard offers are f relevant / aren't going to be the products I plan on buying. So, it's helpful sometimes, not always.

It's not that complicated!

EarringsandLipstick · 02/11/2023 11:58

@GreenAppleCrumble

We've a similar shopping approach 😀

Nomorescreentime · 02/11/2023 11:26

It works fine for me 99% of the time, occasionally though I’ll pop in without my keys or my phone battery has died and I don’t have a clubcard. That happened to me the other day and the price difference was so awful I didn’t complete my shop and got the rest at aldi. So I guess they’ve missed out there.

Ihateslugs · 02/11/2023 11:17

GreenAppleCrumble · 02/11/2023 07:38

Fair enough! But that price is still £46 even though the Clubcard offer was in March? Seems like that’s just what they charge for that product, absurd though it is. It’s pretty rare to be buying an iron and everyone would surely check out a range of products to compare prices?

What I can’t get my head round is why people are adamant you can’t save on your regular weekly shop, when you absolutely can! As I said upthread, you just look for which, say, crisps or cheese or whatever is on Clubcard offer that week. You’ll see that it is anywhere from 20p to £1 cheaper than all the comparable products on the shelf. It’s achingly simple!

I really don’t see why anyone finds it so angst-inducing. As for the preciousness about data-harvesting… anyone that worried about that sort of thing surely wouldn’t be on a social media site at all?!

All supermarkets are the same, even Aldi and Lidl have some items dearer than in other places, they compete against each other to get customers through their doors. This has always been the case with loss leaders placed in strategic places for impulse buys.

They base this tactic on the assumption that most people do not have the time or inclination to traipse around different supermarkets for their weekly shop. I use Tescos because I’m familiar with their products having lived near to large stores for over 40 years and now that I cannot physically get to the shops, I prefer their online system to other supermarkets and their after sales service for returns or complaints is brilliant. They are happy to refund damaged produce if I find something after the driver has left without question.

But I’m not stupid, I know some items will be more expensive there than other supermarkets especially if they are running promotions but I reckon it’s swings and roundabouts over time.

SoupDragon · 02/11/2023 11:13

Rubyupbeat · 02/11/2023 10:05

Sainsbury's do the same, I thoroughly dislike it, as all they are doing is push other prices up, but I still shop there, with my nectar card, hypocrite that I am.

With Sainsbury's, the non-nectar prices are what I was paying before they introduced them.

Solmum1964 · 02/11/2023 11:11

Moonmelodies · 01/11/2023 09:44

They should do a third tier super-discounts for Clubcard+ people!

They do - it's the extra 10% discount off two big shops a month. I think they're offering a month's free trial for anyone who joins at the moment.

I manage to take full advantage by stocking up in those shops and just doing top up shops for milk, fruit and veg in between.

Sometimes I manage to stack offers - the wine we like on Clubcard price; buy any six save 25%, then a further 10% off.

I think most offers are genuine as I do compare prices for things I buy regularly. If the offer is particularly good (often on some branded coffee, marmalade and chocolate that I buy) I will buy a few.

If I need something in particular and don't like the price I will look online to see if anyone else has a better deal and call in if I'm passing. MIL stocked me up with teabags from Ocado in the summer, saving about £3.50 a box on the RRP. I can only get them from Waitrose as neither Tesco nor Sainsburys stock them any longer!

DSis likes Maltesers and I need a small gift for her birthday. I checked online last night. Asda don't sell the large box; Sainsburys have them for £4.50; Tesco normal price is £4, but £3.60 with Clubcard and then I can save another 36p. Why wouldn't I take advantage?

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