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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To leave my job/grievance with HR

108 replies

StrongTea22 · 01/10/2023 10:32

For context, pre kids I had a similar situation with a manager within the same wider organisation.

I’ve triggered an absence trigger at work (4 times in 1 year) half of it unfortunately Covid. Front facing public role, career grade and professional standards in place.

my manager is a bully. I’ve managed to manage becoming a target but I think it’s taken me this long to develop some assertiveness skills which she hasn’t taken to well.

basically she has been negligent in some of the processes and logging of Absence and policy which I have objected to and we had a meeting with HR a few weeks ago.

The meeting was hard and they began by asking about my well being. I said I was well but wanted advice on mitigating covid within the organisation and what steps were in place to support staff with the public.

this was discussed and then I got to ask about some of the areas I objected to and received two apologies. I had to be massively assertive which I don’t find easy.

THe HR rep was very combatant and when id received my second apology and was wiped out being assertive I was asked again about my well being.

my response was …are we goi g to talk about that now? I thought we’d talked about that?

They both got very insistent saying that was the purpose of the meeting but I felt I’d already been asked and answered appropriately.

I wasn’t refusing to answer, I wasn’t rude, insulting, defiant and I did not break any code of conduct or professional standards only for the HR woman to basically say something like ‘you’re talking to your manager and I suggest you watch your tone’

Now this completely knocked the wind out of my sails for a second as that is not how I was acting (and I checked with a colleague in attendance who would have told me).

I think my manager struggles being challenged and this meeting was very much ‘get back in your box’ and that the HR lady had been waiting for an opportunity to give me this sort of warning at my managers behest.

AIBU to be outraged about the HR person? Tone policed for…I aren’t sure what, reflecting out loud?

we had a break afterwards and I am at the stage now where I don't think it will be good for me to continue working there.

How do I manage this going forward? I can ask to reduce my hours but it’s unlikely to be agreed as they can’t recruit.

Any insight to role of HR welcomed.

OP posts:
WrongSwanson · 01/10/2023 18:44

RudsyFarmer · 01/10/2023 16:23

These posts are always interesting to me as my first thought was, would a man have been asked to watch his tone?

I've sat in on quite a number of HR meetings and definitely seen men called out on their tone /being too aggressive

LuluBlakey1 · 01/10/2023 18:42

StrongTea22 · 01/10/2023 18:39

No, not that at all @LuluBlakey1

I thought we had discussed it enough. I wasn’t sure what else I could add to it.

I have been in good health since, no other absences. We were discussing guidance within the workplace to mitigate Covid which was a concern relating to my well being, which is relevant.

When we had taken a break and I returned I added no further detail. I said I was fine and I am.

They had addressed my concerns regarding Covid and my manager said her door was always open which I said I understood.

That was it. There have been two prior meetings to this I should add. A return to work meeting and a 1st stage trigger meeting at which my well being and absences were discussed.

So, I feel like my well being and the circumstances in relation to my instances of absence have been covered fully with my manager at those meetings already thinking about it.

There is nothing that has been identified health wise that would justify monitoring my well being (appointments or anticipated sickness due to surgery to discuss) but it is part part of policy for everyone.

So this is the third meeting regarding my absences where my well being and issues relating to my absence have been discussed, not the first.

This is mid point review meeting and I will be subject to another in a few months time.

I see. 🙂

StrongTea22 · 01/10/2023 18:39

No, not that at all @LuluBlakey1

I thought we had discussed it enough. I wasn’t sure what else I could add to it.

I have been in good health since, no other absences. We were discussing guidance within the workplace to mitigate Covid which was a concern relating to my well being, which is relevant.

When we had taken a break and I returned I added no further detail. I said I was fine and I am.

They had addressed my concerns regarding Covid and my manager said her door was always open which I said I understood.

That was it. There have been two prior meetings to this I should add. A return to work meeting and a 1st stage trigger meeting at which my well being and absences were discussed.

So, I feel like my well being and the circumstances in relation to my instances of absence have been covered fully with my manager at those meetings already thinking about it.

There is nothing that has been identified health wise that would justify monitoring my well being (appointments or anticipated sickness due to surgery to discuss) but it is part part of policy for everyone.

So this is the third meeting regarding my absences where my well being and issues relating to my absence have been discussed, not the first.

This is mid point review meeting and I will be subject to another in a few months time.

OP posts:
CaroleSinger · 01/10/2023 18:34

So you say she said 'something like ' watch your tone? You're post isn't very clear. What actually did she say then? Those words, or something that wasn't like that which you may have taken out of context?

IAmNoLady · 01/10/2023 18:32

I work in HR and I hate any situation where line managers or staff come to me with allegations of rudeness / tone of voice / aggressiveness / unprofessional behaviours, it is so subjective.

If I was in the meeting, and I thought you were becoming aggressive or unprofessional, I think I would break the meeting for a few minutes, to allow everyone to take a breath. But everyone has a different approach and the reality is that in the heat of the moment it can be really hard.

I would also add people pleasers (people who avoid conflict) are often not good at appropriate challenge. I have no idea if this is true for you, it is just my observation.

If I could hazard a guess about what happened, your line manager / HR came to the meeting with a checklist of points they wanted to cover. So did you. You made your points and then HR / your line manager felt they needed to get the meeting back to their agenda.

That being said, if your line manager is a bully, for your own sanity I would either raise a grievance or get another job.

LuluBlakey1 · 01/10/2023 18:20

StrongTea22 · 01/10/2023 17:55

Also@LuluBlakey1 I have a good understanding of the policy.

Having worked in schools I can see this scenario you mention happening easily.

Mine is local government and I was literally quoting their own policy and guidance back at them as not been adhered to.

I did not ‘step into rudeness’ by doing this. It’s reasonable to refer to the document you are being held accountable to, in my case at least, perhaps not if you don’t actually understand the absence management policy in your colleagues case.

You seemed to be saying you were not wishing to discuss the questions about your well-being as your manager had not followed all the steps of the policy correctly. I was suggesting they are entitled to ask you to discuss absence/health/well-being if you have been absent. They may have to 'step-back' where they are in terms of the stages of the policy but the question is not unreasonable and being unwilling to discuss it could be seen as unreasonable.

Rainbowraisin · 01/10/2023 18:01

Are you in a union? If not join. Find out how long it will be before they are willing to support you. Having sat on the other side of the table a few times, I've found GMB reps to be really feisty, if I was joining a union now I'd definitely consider that one!

StrongTea22 · 01/10/2023 17:55

Also@LuluBlakey1 I have a good understanding of the policy.

Having worked in schools I can see this scenario you mention happening easily.

Mine is local government and I was literally quoting their own policy and guidance back at them as not been adhered to.

I did not ‘step into rudeness’ by doing this. It’s reasonable to refer to the document you are being held accountable to, in my case at least, perhaps not if you don’t actually understand the absence management policy in your colleagues case.

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StrongTea22 · 01/10/2023 17:50

@LuluBlakey1

I do expect to be held subject to policies and have no problem with that. I understand and agree the need for absence to be managed within any work place appropriately.

However, I also have an expectation, as an employee, for managers to be appropriately trained and refer to those policies if I am being held accountable to them and subject to formal disciplinary procedures as a result. I should also be able to expect clear transparent communication about outcomes, next steps and deadlines.

I do expect to have recognised when my manager does not follow the policies, she acknowledged this and apologised so I accepted that with grace.

I also find the management culture in schools to be particularly toxic in relation to Heads and staffing problematic but that is another thread entirely.

I didn’t refuse to answer, I was literally saying I don’t know where I’ll find the words/energy after that (that being me asserting my point of view and my manager apologising).

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LuluBlakey1 · 01/10/2023 17:36

I sat in on an HR meeting last week about absence in a school where I support a new Head. The member of staff was very assertive- no problem with that- but he stepped into rudeness because he did not want to discuss his absence just the fact that previously the last Head did not follow the policy. He thought that meant he could start again from scratch and his absences did not count (not the case) and said quite belligerently 'I don't need to answer this and I'm not going to. The school policy was not followed.'

The HR advisor did exactly what you said and pulled him up on it. He was most upset at this but his union rep actually stepped in and apologised and calmed it down. Afterwards ('off the record') the union rep asked if I thought the member of staff had adopted an unprofessional tone, I said I did. He agreed and said he was going to speak to him about how absence management works.

If you have been absent, you've been absent and the organisation has a right to pursue that and discuss it with you. They may have to step down the absence procedure to an earlier stage if they have not followed it but have a right to discuss absence and well-being with you. I'd expect that in any large organisation or one with an HR dept/advisor.

StrongTea22 · 01/10/2023 17:16

@catgirl1976 and yes that would have been fine phrased like that it would have allowed me to catch my breath, refocus, but it was a threat and honestly I think the HR woman was wildly out of control at this point.

Watch your tone-we can sack you.
Watch your tone-she’s the boss.
Watch your tone-you cannot answer back.

My husband said to take it as a compliment because they view me as a threat 🤣

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catgirl1976 · 01/10/2023 17:15

Well if your manager is a bully and the HE person isn’t doing anything about it they are not doing their job. That said I wouldn’t address something like that with a manager in front of the employee so maybe they are dealing with that aspect behind the scenes.

Life is too short to work for a shit manager though - get another job - there’s so many about at the moment you shouldn’t have any issue and good luck.

StrongTea22 · 01/10/2023 17:13

@catgirl1976

I know and understand they are there for the company and not there for me. It was fairly easy to see they thought they were looking at Managerial Negligence and trying to advert that.

I can’t remember how she started saying it but something like ‘that’s your manager you are speaking to and I suggest you watch your tone.’

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StrongTea22 · 01/10/2023 17:11

@desikated yes it’s exactly that. An open secret. It’s just currently my turn!

Im going to send off some job applications this week. My main concern is the reference but as professionally there is no issue with my work (just my sass apparently) there should be no real concern.

The best of this is that they will be up the creek. They cannot recruit and they cannot cover my work currently…so will be interesting to see how this plays out.

Thanks for not assuming I’m at fault, it’s all too easy to blame the employee and not look to critique managers that are seemingly above finding fault, reproach or having areas to develop.

If nothing else, I now how not to manage people.

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catgirl1976 · 01/10/2023 17:07

I work in HR

Our role is varied but a large part of it is protecting the organisation.

This can be by ensuring policies are legally compliant and enacted fairly, training managers on employment law and best practice and ensuring persistent or long term sickness does not adversely impact the company whilst ensuring employees are supported to return to work and adjustments are in place where appropriate.

I might say to an employee that their tone was unprofessional during a meeting of it was. What exactly did the HR person say? “Watch your tone” would be quite inappropriate but something like “I appreciate this is a difficult meeting for you but please remember to keep your tone professional” might be ok if warranted

desikated · 01/10/2023 17:03

I hate HATE that there are always people who sound like your boss around in the workplace. Everyone knows they are - essentially - a bully. They don't bully everyone (that wouldn't work) so they target people. No-one feels they can say anything because they are usually in positions of some power. It's an open secret. Organisations do nothing to hold them to account because they treat individual instances, not seeing patterns.

I don't know what your profession is or whether it is too niche to be transferable, but a career coach/life coach might be helpful in thinking through next steps. If you leave, you haven't let them win - what you have actually done is put yourself first (and hopefully write an eviscerating 'I quit' letter)

StrongTea22 · 01/10/2023 17:02

RudsyFarmer · 01/10/2023 16:23

These posts are always interesting to me as my first thought was, would a man have been asked to watch his tone?

I know. Ridiculous isn’t it, the answer is no isn’t it.

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StrongTea22 · 01/10/2023 16:56

Beachwalker66 · 01/10/2023 16:52

Do you have a union rep?

This sounds a bit shit and I would probably start looking for a new job.

Yep sat at the side of me.

Said she’d never seen anything like it and that she clearly was there with an agenda. But did clarify that I absolutely had done nothing to deserve the tone policing…and she would have said and I would accepted and trusted her saying so.

The fact that she didn’t tells me a lot.

I can put my notice in tomorrow and be done with it and walk into other employment, it’s just the career aspect really of me leaving a trained professional position I worked my arse off for.

I hate letting the bad guys win, which is ironically why got me here in the first place. Integrity.

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StrongTea22 · 01/10/2023 16:53

@Oblomov23 yes exactly. I didn’t know what she meant really. I checked the code of conduct and I am satisfied that I have not breached any standards or expectations other than advocating for my position and feelings on the matter calmy within the meeting.

How much I divulge or feel comfortable discussing my well being (when half my instances were Covid).

I’m not sure what else they were expecting me to say. Given that she’s had to apologise to me I’m not really then going to go on and say that her incompetence has affected my well being am I?

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Beachwalker66 · 01/10/2023 16:52

Do you have a union rep?

This sounds a bit shit and I would probably start looking for a new job.

StrongTea22 · 01/10/2023 16:49

@desikated yes to all of that.

She could have done it differently, it was a very distinct, direct threat and if i’d have not just been through the mill been assertive for an extended period I would have been able to at least address it formally with her.

At best, it made me feel awful, job done. At worst this could have easily ignited an already precarious relationship and id have looked like the instigator, irritant and be treated as such.

I think I’ve made my mind up to leave. I’ve spent a long time nurturing my self worth, resilience and working here or in another area (too small) is just not conducive to me feeling mentally well or switched off when I’m not there.

Its a well known thing that she generally speaks to staff in a disrespectful manner, when I mentioned it to an ex colleague she said it was a surprise to her that they’d not had a grievance as she’s known for it. Bad culture and unless I challenge her outwardly with a grievance, I’m just seen as a problematic member of staff who she’s handling. Rather than her managers noticing she cannot keep staff.

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Oblomov23 · 01/10/2023 16:48

I agree, the 'watch your tone' is poor HR unprofessionalism, rather than identifying exactly what you said that HR considered inappropriate.

RudsyFarmer · 01/10/2023 16:23

These posts are always interesting to me as my first thought was, would a man have been asked to watch his tone?

desikated · 01/10/2023 16:19

This - HR woman to basically say something like ‘you’re talking to your manager and I suggest you watch your tone’ - is IMO not appropriate. Respectful communication is for everyone we work with, not just our managers and those senior to us. 'Watching your tone' is incredibly subjective - and comes across as a way to shut someone up. If the HR person wanted to raise an issue with your response, then they should be identifying what, exactly, you had said or done that was felt inappropriate. e.g. maybe they should/could have reflected back that you had had a brief discussion about covid mitigation but hadn't discussed your wellbeing in a more general sense. Or acknowledged that these meetings can be difficult and emotional, and our responses might not come across as they seem....etc.

Also, if they were asking you about your wellbeing, surely a consideration should have been given to the fact you might not want to discuss that in front of your manager?

Anyway, your question was about whether you should carry on working for the company. Can you move within the company to be away from current manager? Could you request another HR meeting (with the colleague who observed) to highlight this issue?

If you can get a job elsewhere though, and this one is making you miserable, then maybe it is worth moving. The people you work with is the main thing that makes day to day job life ok or not (IMO).

StrongTea22 · 01/10/2023 16:13

So how do you all manage being assertive without being seen as combative, rude and arrogant, unprofessional?

Is it just being a woman? 😬

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