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To hate the Daily Mail and its anti WFH vendetta

341 replies

catsliketowearsocks · 04/09/2023 07:42

There is yet another DM story doing the rounds today about people 'working from beach'. Apparently it's council worker this time rather than civil servants. I work for a council and we would not be able to live abroad as we have impromptu office meetings, but even if we wanted to for the short term (like, for a family emergency or flight issues) we would have to apply for permission due to cybersecurity rules.

The DM would like to ban WFH which is just nasty. There may be a small number who take the piss but I don't believe that's the norm. WFH has vastly improved my life and mental health.

I'm willing to bet many DM journalists work remotely.

OP posts:
gannett · 04/09/2023 10:19

Newbutoldfather · 04/09/2023 08:02

I hate the DM, but kind of agree about WFH.

Every employment contract should be about a trade of skills and effort for money and conditions, so if you are so good that your employer still wants you if you WFH, fair enough. However, WFH is not the same as being in the office and has many negatives from an employer’s perspective.

The downside is most apparent for young people at the start of their career. You just can’t informally mentor over Teams effectively. And young people lose out on the social aspect of work, which is also really important. The spontaneous Friday night pub outing after a bad week is so helpful.

I do think some flexibility in being able to work from home sometimes is important, especially to facilitate childcare issues, and allows many able people to work who couldn’t if it was 100% office based.

Offices were invented for a reason and the internet has only partially changed this.

I'm so sick of the faux-concern for young people angle.

I started WFH in the late '00s and built an entire successful career from scratch. I actually found being mentored (and in time doing the mentoring) and socialising much easier than when I worked in an office. In an office, you're expected to do all of that relatively spontaneously, around your actual work - when I was working I was focusing on that, not chitchat or asking senior figures (who were all also busy) to mentor me. When I WFH, I was able to compartmentalise all those things and arrange specific coffee meetings/drinks with people I wanted advice from. It was a lot more focused and effective. Same with socialising - it went from post-work pub drinks with people I was already sick of seeing for 8 hours per week to specifically scheduled gatherings with people I looked forward to catching up with.

Also important to remember that the old model really disadvantaged certain groups. Obviously introverts who didn't thrive in social settings and were overlooked in favour of louder employees. But in certain industries which were dominated by straight white men (still most industries!) and their favoured methods of socialising, also women, LGBT people and people of colour.

Bigminnie1 · 04/09/2023 10:19

cathyj77 · 04/09/2023 08:49

Flexibility and hybrid working are incredibly helpful but people who deny the issues with the extent of WFH we have right now are kidding themselves slightly I think. Also hate the DM but have a lot of sympathy with them on this.

There are a number of measures of ‘productivity’ - my husband for example claims he gets more done WFH and in one sense he does, he spends more hours at his desk. At the same time, he has put on weight, and his back issues are worse. He also is relatively senior and experienced in his role and has contacts so the fact that he WFH most of the time doesn’t matter. For younger, new starters, it matters hugely.

In my workplace, we work hybrid - in the office 3 days a week, at home 2 - and this was enforced from Jan 2022 onwards. There was a lot of moaning at the time but almost everyone (including those who were originally reluctant) now concede it was a good thing. It is not physically or mentally healthy (for the vast majority of people, not including neurodiversity and disability here) to work all alone in your home full time. You don’t learn the same skills or achieve the same results.

For me, wfh is far better for my health. We are hybrid but on the days I am at home, I am less exhausted from commuting into London so I eat better, I walk the dog and do a workout before I start work as I have time and I have time at lunch to prepare a healthy dinner for everyone.

cathyj77 · 04/09/2023 10:19

There are some huge generalisations being thrown around in this post, including the 'capitalist agenda' one. That honestly isn't the only reason 'bosses' want staff back in the office.

I'm a 'boss' - and a very left-wing one. But it is unquestionably the case that employees had more low-performance issues and mental health issues during the period when everyone was working from home, and that return to the office (hybrid only, 3 days a week, so still lots of flex) has been a huge positive for everyone, introverts and extroverts a like. Only the most offensive workplace cultures bond only over heavy drinking every Friday night in the pub. There are all sorts of social contact that can be beneficial to your career.

The other big thing no-one says during this debate is that what middle-class WFH staff want is for their white-collar jobs to stay comfortably at home. Obviously the Amazon and Deliveroo drivers who make this lifestyle possible for them still need to go out to work every day? As do nurses, doctors, teachers etc. So that's the other negative in my mind - a two-tiered society where people in certain roles hide away being catered to by service staff.

PinkCherryBlossoms · 04/09/2023 10:19

lavender2023 · 04/09/2023 10:10

Flexibility is important but if women feel pressure to take on more fully remote jobs because they want to completely cut out childcare and remote jobs become freelance gigs/directly compete with increasingly outsourced roles, this has an impact on earnings. I posted earlier about my MIL who has been freelance WFH since the 1990s and now she earns less than a cleaner despite having a Masters Degree.

No matter how much she could have paid for childcare, there is nothing that would make up for the years of lost earnings.

There has long been an issue with women being driven out of the workforce or into the gig roles you mention. Specifically because more mainstream employed roles, for want of a better term, didn't offer the flexibility needed. It isn't necessarily the case that women are going to be in these more flexible roles or more traditional office/in person jobs. There's another option, which is not being there at all.

Unfortunately this is probably going to become more of a live issue as the childcare and particularly adult social care sectors struggle. We all know which sex picks up most of the pieces there.

User13865890 · 04/09/2023 10:18

DH and I both retired when we had to wfh as it was so horrible and we had to use our two spare rooms for offices, I lasted about a month, DH lasted about six months, we had absolutely no benefit as we both worked locally. I wonder how many others hate it but have to suffer it

SerendipityJane · 04/09/2023 10:16

Best thing to do with the Daily Mail is ignore it.

The reality - certainly in tech - has been that it's almost impossible to fill a role now if you try and make it 9-5/5 days a week in office. This isn't just a minor irritation. It's causing people to walk, and their vacancies to remain unfilled.

AllAtSea53 · 04/09/2023 10:14

I've worked in the Civil Service for a while now, I've had a lot of involvement with 'Hybrid Working' policies and investigations post-Covid, including wellbeing in a Hybrid Working age.

I'm the first to fanfare the benefits and flexibility that WFH offers, and whilst I agree it is unhelpful and frustrating to see certain papers and demographics attacking it, I really don't think it's helpful to push the narrative that it's amazing and doesn't have any downsides at all. It's far more nuanced than that.

The statistics from my government department are pretty telling- we are struggling to retain new starters and younger age demographics, their exit interviews and feedback are pretty clear that they feel disengaged and isolated.

Like it or not, mentoring and training on Teams is not just as effective in-person- of course it isn't. At the start of your career, you are learning a lot through immersion and observing, picking up on your colleagues discussions.

And the age demographic makes a huge difference. Those settled in families understandably lean more towards WFH as it offers them more flexibility, plus they're more likely to have ample space for healthy homeworking. But younger people who are ofren starting out living independently are in a completely different set of circumstamces.

People can here can be very sneery about the wish for social interaction at work- but I'd be willing to bet many of them have friends or even partners that they met years ago at work, but it's alright for new career starters to sit in their house share room alone. Or attend an empty office.

Hybrid working is the best of both worlds and I'd fight to retain out improved flexibility if it ever came to it. But it does concern me how many people fail to see that inceeased WFH does come with a few cons as well as the many pros. People run the risk of becoming isolated and left behind unless we acknowledge that.

CleverLilViper · 04/09/2023 10:13

Throwncrumbs · 04/09/2023 09:14

If only I could have worked from home in my 12 hour shifts, that were nights, so that I could be home for my children. Unfortunately my manager, and my patients wouldn’t have been happy!

What a bizarre comment.

So because you couldn’t work from home due to the nature of your role that you chose no one else should be able to.

what about other benefits employees can receive from their employers? Company cars? Should they also be banned as not everyone can and does receive them?

Some roles can be done WFH and others can’t. That’s the nature of the beast. Being bitter about choices that you made is peculiar.

lavender2023 · 04/09/2023 10:10

NoraBattysCurlers · 04/09/2023 10:06

More flexible post-pandemic work arrangements are a boon for many women, particularly working mothers, and have increased the economic power of women.

The Daily Mail and Telegraph just cannot be having this.

Flexibility is important but if women feel pressure to take on more fully remote jobs because they want to completely cut out childcare and remote jobs become freelance gigs/directly compete with increasingly outsourced roles, this has an impact on earnings. I posted earlier about my MIL who has been freelance WFH since the 1990s and now she earns less than a cleaner despite having a Masters Degree.

No matter how much she could have paid for childcare, there is nothing that would make up for the years of lost earnings.

NameChanged0800 · 04/09/2023 10:08

Upanddownthemerrygoround · 04/09/2023 07:50

Hate the daily Mail. And also hate - and I can see that I’m not the only one - they create opinions that exacerbate inter generational tension. My ILs do the wfh rant too. And then are surprised when they visit us and I’m too busy to do anything with them because… I’m working from home.

Indeed - my DF was here the other day looking after DC for a couple of hours when I was working (not from home) but DH was WFH. DF decided it was appropriate to walk in on DH during a meeting and ask him why he couldn't get mobile signal and could he help. DF obviously thinks people need to get back to the office. I've was able to work remotely pre-covid (it was much rarer then). During an important meeting when I was speaking DF repeatedly knocking on door, so I had to ignore it as I was literally in the middle of presenting something. After a few unanswered knocks he walked in anyway and asked if I wanted a cup of tea. I mean it was meant to be a nice gesture, but what part of not answering and presumably being able to hear me speaking made it seem appropriate? Ah, because WFH is not real work. He's also a DM reader (sadly).

NoraBattysCurlers · 04/09/2023 10:06

More flexible post-pandemic work arrangements are a boon for many women, particularly working mothers, and have increased the economic power of women.

The Daily Mail and Telegraph just cannot be having this.

PinkCherryBlossoms · 04/09/2023 10:05

Cyclebabble · 04/09/2023 09:59

Our business involves running large call centres (insurance). Our performance metrics have increased as a result of home working as has retention (which is also important in maintaining a good service). Providing staff are well equipped there is no difference between home working and office working in terms of functionality and it is much easier to people evening and weekend shifts when staff can get back to home life immediately after a shift.

Really important point about staff retention. Which has long been a problem in call centre roles.

HamstersAreMyLife · 04/09/2023 10:04

Bigminnie1 · 04/09/2023 09:59

Surely this is just sheer incompetence on their part. I don't see how the staff being in the office would make any difference.

I agree. HMRC are not full time WFH I believe and I expect this is a staffing retention issue rather than WFH

PinkCherryBlossoms · 04/09/2023 10:03

MumblesParty · 04/09/2023 09:54

Well the massive deterioration in customer services for pretty much every company or agency in the whole country is partly due to people WFH. People can’t ask their manager questions, so we’re often being given wrong information. You can hear kids in the background. I’ve lost count of the number of times I’ve been told “I’m working from home today so I can’t answer that question, but I will try and get back to you” but they never do.

I think WFH should only be allowed in exceptional circumstances- disabilities, medical problems etc. Generally the reasons people give for liking WFH are all the things that make them less productive - I can walk the dog, I can speak to the washing machine repair man, I can pick up the kids from school, I can help the kids with their homework, I can get tea ready on time, I can get to the shops, I can make domestic admin phone calls etc. So when I’m 25th in a call queue, being told that they’re experiencing high call volumes, I know it’s because the employees are on the school run or in Tesco!

Prepared to be slated of course.

Not a fan of the Daily Mail in general though.

There's a lot of guesswork in this post.

And people often talk about how wfh should be restricted, but we now live in a society where we don't have enough workers for all the things we want doing. Organisations can certainly tell their staff they can't work remotely, yes. What they can't necessarily do is assure themselves an appropriately qualified workforce, willing and able to work in the office, for the wages they're offering.

Lots of workers have more power than they did pre-covid. Some employers have recognised this. In customer service roles specifically, these jobs typically aren't that well paid. There was always quite high churn anyway, even when workers had fewer options. The wages are no longer enough to get staff who will all come into offices and pay for childcare and other associated costs. Telling them they have to come in isn't a fix for that.

lavender2023 · 04/09/2023 10:02

the biggest problem of wfh actually affects the employee more. my MIL has done 30 years of WFH (freelance), so she is a better case study than someone who has WFH since the pandemic. She earns less than what I pay my cleaner (her own admission). If she had stayed at her office job (in central london) which she worked in the 1990s, she would be earning £40k or even £65k (seen some job adverts that she would be qualified to do).

There is some worry that fully remote workers would be treated the way freelance consultants traditionally are, which might be fine for very highly skilled ones but for the less skilled and junior ones, it could be a Uberization of their work. It will not be immediately obvious, my MIL's salary wasn't even that bad in the 90s (it was low for London but not much less than her office job at that time and in line with UK average ). Even when I first met her in 2013, it was slightly above minimum wage. Now it is a good £5k or £6k lower than minimum wage.
https://www.iqpartners.com/blog/will-remote-work-lead-to-the-uberization-of-the-workforce/

And this may happen because when you work remotely you don't have such a close relationship with your employer. And the employer would view you as far more disposable.

Will Remote Work Lead to “the Uberization of the Workforce”? - IQ PARTNERS

Remote work has it benefits. But will it lead to the uberization of the workforce? Our recruiters take a look at this trend

https://www.iqpartners.com/blog/will-remote-work-lead-to-the-uberization-of-the-workforce

Fairyliz · 04/09/2023 10:02

I’m not a fan of the DM but I do think they have a point.
I have two DC’s in their twenties who I think have hugely missed out in learning opportunities/ socialising in new jobs wfh.
I also have a friend who works as a manager in a council and she’s finding it difficult to train/mentor and yes check up on staff via zoom.
There’s always some people who will try and get away with doing as little as possible and wfh makes this much easier.
As a consumer the service offered to you has gone down the pan. Yes I’m sure everyone will say that’s Brexit:Tory policies etc but I’m sure some of it is wfh.

HamstersAreMyLife · 04/09/2023 10:02

Ginmonkeyagain · 04/09/2023 08:10

I benefit from hybrid working (and did so before the pandemic tbh) but full time WFH does result in a loss of certain benefits that office based collaboration brings. As ever there is a balance.

This is the same for me. We've seen our productivity, resilience and progression really challenged since we moved from 2xpwk wfh (pre pandemic) to 1 day in the office only (and wfh completely during the pandemic).

NineToFiveish · 04/09/2023 10:02

When I was a single parent, wfh was a godsend. I wouldn't have been able to build my career without it - I used childcare, but the ability to whack on a meal as soon as my work day was done, be on hand for emergencies, etc, made me working even possible. The alternative was to stay on benefits, lose our family home, and become council tenants.

My story is like a DM bingo card! Which is worse? WFH or council mum?

Neverinamonthofsundays · 04/09/2023 10:00

Working from home has been revolutionary for me. It appears I eat too much for some reason when in the office and working from home I lost almost 2 stone during covid. I get to drop the kids to school and then walk the dogs before I log in, I can throw on a wash in between getting bits done, I am much better and more efficient because nobody is talking or making noise and I go in to the office one day a week sometimes 2 for paperwork and I get to have a day at my desk with colleagues too so I miss out on nothing. I am an introvert though anyway and do not need many dealings with other people anyway.

orangegato · 04/09/2023 10:00

The DM boils my piss on this. What about climate change ey? Mandating me to burn litres of fuel a month so my arse is in a chair in the office when I don’t need to be. If I’m a shit worker from home then sure as hell am still shit in the office, how does being in a location make you competent?

Bigminnie1 · 04/09/2023 09:59

Funderthighs · 04/09/2023 08:15

I don’t like the Daily Mail but do think that WFH is causing lots of issues. I can’t speak to anyone in the Tax Office, despite phoning them repeatedly for the last 3 months. I emailed them in April about an issue and finally had a letter of acknowledgment last Friday, almost 4 months after sending them a query. It remains unresolved and they owe me some money. Their workers need to get themselves back to the office!

Surely this is just sheer incompetence on their part. I don't see how the staff being in the office would make any difference.

Cyclebabble · 04/09/2023 09:59

MumblesParty · 04/09/2023 09:54

Well the massive deterioration in customer services for pretty much every company or agency in the whole country is partly due to people WFH. People can’t ask their manager questions, so we’re often being given wrong information. You can hear kids in the background. I’ve lost count of the number of times I’ve been told “I’m working from home today so I can’t answer that question, but I will try and get back to you” but they never do.

I think WFH should only be allowed in exceptional circumstances- disabilities, medical problems etc. Generally the reasons people give for liking WFH are all the things that make them less productive - I can walk the dog, I can speak to the washing machine repair man, I can pick up the kids from school, I can help the kids with their homework, I can get tea ready on time, I can get to the shops, I can make domestic admin phone calls etc. So when I’m 25th in a call queue, being told that they’re experiencing high call volumes, I know it’s because the employees are on the school run or in Tesco!

Prepared to be slated of course.

Not a fan of the Daily Mail in general though.

Our business involves running large call centres (insurance). Our performance metrics have increased as a result of home working as has retention (which is also important in maintaining a good service). Providing staff are well equipped there is no difference between home working and office working in terms of functionality and it is much easier to people evening and weekend shifts when staff can get back to home life immediately after a shift.

Seashellies · 04/09/2023 09:58

MumblesParty · 04/09/2023 09:54

Well the massive deterioration in customer services for pretty much every company or agency in the whole country is partly due to people WFH. People can’t ask their manager questions, so we’re often being given wrong information. You can hear kids in the background. I’ve lost count of the number of times I’ve been told “I’m working from home today so I can’t answer that question, but I will try and get back to you” but they never do.

I think WFH should only be allowed in exceptional circumstances- disabilities, medical problems etc. Generally the reasons people give for liking WFH are all the things that make them less productive - I can walk the dog, I can speak to the washing machine repair man, I can pick up the kids from school, I can help the kids with their homework, I can get tea ready on time, I can get to the shops, I can make domestic admin phone calls etc. So when I’m 25th in a call queue, being told that they’re experiencing high call volumes, I know it’s because the employees are on the school run or in Tesco!

Prepared to be slated of course.

Not a fan of the Daily Mail in general though.

Perhaps, can't say I've experienced this myself though. I did work in a customer service call centre as a student and you don't have someone else on hand really to ask questions to, we'd put people on hold and speak on an internal line to them- this could probably be done remotely I imagine. I'd say the far bigger issues are cuts to the workforce in many private and gov organisations? I'm sure most people mean they do these things in the time they'd be commuting usually or at lunch etc? Surely managers should be managing this if people are absent during the work day, I don't see why everyone should have it taken away as some are naughty is overly fair?

Cyclebabble · 04/09/2023 09:56

The DM is not the only one with an anti-WFH agenda. The financials are obvious though. If there is a permanent shift to home working then a lot of commercial property investors will lose out. In my own business we have ditched two leases in the last year as a result of home working- so vested interests here will be desperate. For most of us, this flexibility is now essential and most firms are very accomodating IME.

orangegato · 04/09/2023 09:56

Funderthighs · 04/09/2023 08:15

I don’t like the Daily Mail but do think that WFH is causing lots of issues. I can’t speak to anyone in the Tax Office, despite phoning them repeatedly for the last 3 months. I emailed them in April about an issue and finally had a letter of acknowledgment last Friday, almost 4 months after sending them a query. It remains unresolved and they owe me some money. Their workers need to get themselves back to the office!

They answer the phones from home. Why does being at home make any difference to this? You’ve clearly lapped up the headlines that equate poor service to WFH. It was poor before WFH.