Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think hotels are very child unfriendly

767 replies

Ontheclifftop · 14/08/2023 10:17

We've just come back from a weekend away in a hotel with dd aged 5 and ds aged 3. Three incidents really made me realise how unwelcoming hotels are to young families:

  1. When we were checking in after a long drive the kids were letting off a bit of steam. I know how that sounds, but they were just running around a bit, not getting in anyone's way or anything. Two people who were sitting on couches reading newspapers got up and left, one sighing heavily and one giving us a dirty look.
  2. At about 7ish the following morning we got a call from reception to say the people in the next room were complaining about the noise. Again I know how that sounds, but dd and ds were playing quietly with some teddies. DS let out one squeal of excited laughing but other than that they were perfectly fine.
  3. Following that call I said I'd take them down to the swimming pool as I knew it opened early. When I got down the attendant said it was adult only between 7.30 and 9.00. I explained about the phone call and pointed out there were only 2 people in the pool and I'd do my best to ensure we'd stay down at the shallow end and not get in their way. But he refused to let us in.
The whole thing really pissed me off. What are you supposed to do with young children in a hotel? If they play quietly in the room someone complains. If you try to use the facilities to keep them occupied, you're told you can't.

AIBU to feel hotels are just totally unwelcoming to young families nowadays?

OP posts:
gemma19846 · 15/08/2023 15:00

Kids running around the lobby? Id he annoyed too and also have children. If they want to burn off steam let them do it outside while either you or DH check in. If the kids cant behave then maybe wait until theyre older before staying in hotels or go to a family hotel. Why should others have to listen to kids screaming at 7am

EL8888 · 15/08/2023 15:00

MadelineZott · 15/08/2023 14:52

OP: AIBU?
MN: Yes. YABVU
OP: No I'm not.

Yep. Love this! This section is called AIBU

MadelineZott · 15/08/2023 14:52

OP: AIBU?
MN: Yes. YABVU
OP: No I'm not.

Castall · 15/08/2023 14:47

@Ontheclifftop

this is about manners really

  1. if your kids needed to run off steam you do that before going into reception so as not to disturb others versus arrogantly expecting others to tolerate the noise and disruption. They same would be true for loud and rude adults.
  2. often hotels have early swim spots for adults to do lengths. Perfectly reasonable.

people choose to have children and of course that makes sense it doesn't mean children should have a right to disrupt. My parents taught me to be quiet and respectful and also ensured the appropriate place to play.

adults should there accept play areas in hotels and parents should also accept places where things should be quieter.

it's all about manners.

LlynTegid · 15/08/2023 14:43

Read some of the threads about children's behaviour where parents refuse to acknowledge their child can have a bad day/not behave. Then look at how badly many people treat anyone in hospitality, be it hotels or elsewhere.

Perhaps it is not the hotels that are the main issue, even though some could be more welcoming.

Kazzyhoward · 15/08/2023 14:34

Hayliebells · 15/08/2023 14:25

I don't think regular hotels are the best place for small children tbh. If they're family friendly then fine, but if they're predominantly adult spaces with few facilities for children, then I think parents should choose different accommodation. The only time we've stayed in hotels with our DC was if we really had no choice, such as when attending a wedding. Other than than, self catering apartments or family friendly hotels are much better set up for kids. I do think adults should be able to relax in nice hotels, with peace and quiet. There's too few adult only hotels, unlike adult only holiday resorts. If just popping away for a nice weekend UK break, it's difficult to find adult only hotels, and I personally would prefer not to be surrounded by other people's children.

Fully agree, and why I mentioned upthread about people being accustomed to holiday hotels in the Med and thinking the same kind of holiday vibe/anything goes environment also applies in more formal/adult hotels in the UK. In most tourist hotels in the Med (and other holiday hotspots), you'll get very few workers and the hotels are geared up more for children/fun, etc. That's why they don't have "adult only" pool sessions and everything is generally a lot more informal. The "holiday" hotels abroad also expect the guests to be there several days, if not a week or two, and to spend lots of time in and around the hotel, with some people probably not leaving the hotel grounds all day, or even for several days. Completely different to UK hotels where people tend to be out of the hotel all day, and only return predominantly for somewhere to sleep/have breakfast, as they simply don't normally have facilities or amenities for people to hang around all day!

vivainsomnia · 15/08/2023 14:26

Off topic but I will remember your words here when you are on the next dog thread defending poor dog ownership ;-)
What poor dog behaviour have I ever excused? I don't like bad behaved dog owners any more than selfish parents.

Hayliebells · 15/08/2023 14:25

I don't think regular hotels are the best place for small children tbh. If they're family friendly then fine, but if they're predominantly adult spaces with few facilities for children, then I think parents should choose different accommodation. The only time we've stayed in hotels with our DC was if we really had no choice, such as when attending a wedding. Other than than, self catering apartments or family friendly hotels are much better set up for kids. I do think adults should be able to relax in nice hotels, with peace and quiet. There's too few adult only hotels, unlike adult only holiday resorts. If just popping away for a nice weekend UK break, it's difficult to find adult only hotels, and I personally would prefer not to be surrounded by other people's children.

MonumentalLentil · 15/08/2023 14:25

Ontheclifftop · 14/08/2023 10:27

There were other children staying in the hotel, so it was obviously meant to be family friendly.

Maybe for families with older children, not unruly ones running about and screaming?

I have sat through children jumping up and down on sofas and screaming as if they were on a trampoline, while other guests got up and left after finishing drinks etc. As soon as we finished ( as fast as possible) we also left without ordering another drink or coffee, the staff shrugged. That's the sort of place you need to stay. A lot of people would never return so it would eventually be filled with uncontrolled children.

Wisenotboring · 15/08/2023 14:25

It's hard to tell how unreasonable the issues regarding noise are but the swimming pool is absolutely reasonable. I have 3 children, but I would be really irritated to find children in the pool at an adults only session. It doesn't matter if you feel you would just be splashing in the shallows, that's not the point. The fact that you can't see why this might be irritating makes me wonder of your perspective on how loud they are might also skewed?

fitzwilliamdarcy · 15/08/2023 14:23

I didn’t say it happened all the time. You said you didn’t see why people rushing to catch trains take priority over toddlers learning to climb steps. I provided and you now dispute that it happens much anyway. I think I’ll leave it there and get on with my day!

lovewoola · 15/08/2023 14:22

That really only works if you’re at the front of the queue doesn’t it? If you’re 10 people deep and you don’t know what’s happening then you can’t do that.

How many toddlers at once are we talking & how narrow are the staircases? Have you missed a train because of a toddler though which was my question?

When I catch the train the main cause of congestion on the stairs is adults rushing down the no entry side which has the people walking up. 🤷🏻‍♀️

lovewoola · 15/08/2023 14:19

Well that’s fabulous but you’re not the only person in the world, so…

No shit but I am intrigued that toddlers on stairs are such a huge cause of delays.

You also don’t have to have booked the last train possible or not allowed for delays to be caught out by them.

I haven't claimed otherwise

Or for last minute platform announcements as another PP mentioned

Very familiar with this

I agree that some people manage time badly but some parents manage learning badly too, so.

Of course some parents are idiots just like lots of non parents are idiots. I'm just pointing out that in my day to day life in London (which is quite a busy place) it isn't the toddlers causing delays. And many adults aren't only rushing because they are rushing to the bedside of a dying loved one.

fitzwilliamdarcy · 15/08/2023 14:18

lovewoola · 15/08/2023 14:14

@fitzwilliamdarcy so you have missed a train because of this & if when you said excuse me I need to get that train the parent ignored you?

That really only works if you’re at the front of the queue doesn’t it? If you’re 10 people deep and you don’t know what’s happening then you can’t do that.

Crazycrazylady · 15/08/2023 14:17

I think it's safe to say if two totally separate lots of people complained about your kids in a 24 hour period the problem is your kids .

fitzwilliamdarcy · 15/08/2023 14:17

Allsweep · 15/08/2023 14:13

Does that make a difference to the hypothetical person trying to make their train?

Errr, yeah, if it were me I’d be more annoyed at being obstructed by a totally unnecessary learning experience than by a person who is vulnerable and trying their best to get down the stairs.

(The example with the buggy would also be way less annoying, because it was necessary.)

fitzwilliamdarcy · 15/08/2023 14:15

lovewoola · 15/08/2023 14:13

Because that’s the only way you can be late - your own error. Trains are never delayed. There’s never a RTA causing traffic chaos.

I never get the last train possible if I'm flying or assume there will be no delays on a long drive. As I said a toddler has never caused me to miss a train/flight etc.

Well that’s fabulous but you’re not the only person in the world, so…

You also don’t have to have booked the last train possible or not allowed for delays to be caught out by them. Or for last minute platform announcements as another PP mentioned.

I agree that some people manage time badly but some parents manage learning badly too, so.

lovewoola · 15/08/2023 14:14

Does that make a difference to the hypothetical person trying to make their train?

Of course it doesn't

lovewoola · 15/08/2023 14:14

@fitzwilliamdarcy so you have missed a train because of this & if when you said excuse me I need to get that train the parent ignored you?

Allsweep · 15/08/2023 14:13

fitzwilliamdarcy · 15/08/2023 14:06

An older person having to carefully navigate stairs is very different to a parent choosing to pick a really bad time for their toddler to be practising steps.

Does that make a difference to the hypothetical person trying to make their train?

lovewoola · 15/08/2023 14:13

Because that’s the only way you can be late - your own error. Trains are never delayed. There’s never a RTA causing traffic chaos.

I never get the last train possible if I'm flying or assume there will be no delays on a long drive. As I said a toddler has never caused me to miss a train/flight etc.

Dixiechickonhols · 15/08/2023 14:12

It’s hard to describe but it’s the oh good job Finley, hold the handrail that’s it, you’re such a good climber. Smiling oblivious to fact there’s a crowd running towards train to make the 3.15 to Glasgow as they’ve only just announced the platform number. It’s the complete oblivion to everything else going on as so focused on learning opportunity. You can be at the station an hour before but they only announce platform at last minute.

fitzwilliamdarcy · 15/08/2023 14:11

How do you know the toddler & it's parents doesn't have somewhere to be but just left in time whereas the adult is just running late?

I misread you, sorry. In which case, the parent being on time is irrelevant - it’s not a reason why a person should be OK to miss their train or whatever because the parent wanted to do steps practice.

HolidaysShouldNotEnd · 15/08/2023 14:10

vivainsomnia · 15/08/2023 13:55

It's exactly these instances that annoy me greatly. The excuses that are expected to make it all ok and therefore implying others are unreasonable.

Why would people get up to go elsewhere if they were not genuinely disturbed? So it wasn't really 'just a little run around, nothing really'.

Sane with waking up people next door. Why would they bother to call to complain if it was only one little shriek and nothing more.

You need to face the reality that what you consider insignificant events are genuine disturbances for others.

’You need to face the reality that what you consider insignificant events are genuine disturbances for others’

Off topic but I will remember your words here when you are on the next dog thread defending poor dog ownership ;-)

lovewoola · 15/08/2023 14:10

I can count on my one hand when i've been held up by a toddler walking up stairs. I'm far more likely to be held up by a suitcase, a bewildered adult unsure of where they are going, or teenagers messing about.

I've missed trains, ferries, boats but again never because of a toddler. In most cases I've been the cause of my own delay.

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.