Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think hotels are very child unfriendly

767 replies

Ontheclifftop · 14/08/2023 10:17

We've just come back from a weekend away in a hotel with dd aged 5 and ds aged 3. Three incidents really made me realise how unwelcoming hotels are to young families:

  1. When we were checking in after a long drive the kids were letting off a bit of steam. I know how that sounds, but they were just running around a bit, not getting in anyone's way or anything. Two people who were sitting on couches reading newspapers got up and left, one sighing heavily and one giving us a dirty look.
  2. At about 7ish the following morning we got a call from reception to say the people in the next room were complaining about the noise. Again I know how that sounds, but dd and ds were playing quietly with some teddies. DS let out one squeal of excited laughing but other than that they were perfectly fine.
  3. Following that call I said I'd take them down to the swimming pool as I knew it opened early. When I got down the attendant said it was adult only between 7.30 and 9.00. I explained about the phone call and pointed out there were only 2 people in the pool and I'd do my best to ensure we'd stay down at the shallow end and not get in their way. But he refused to let us in.
The whole thing really pissed me off. What are you supposed to do with young children in a hotel? If they play quietly in the room someone complains. If you try to use the facilities to keep them occupied, you're told you can't.

AIBU to feel hotels are just totally unwelcoming to young families nowadays?

OP posts:
fitzwilliamdarcy · 14/08/2023 21:14

Sirzy · 14/08/2023 20:18

It does explain why so many adults seem to not know how to behave when in hotels if they are raised to believe it’s fine to run up and down corridors!

Fully bet the parents are sleeping soundly whilst their kids wake the floor up!

1mabon · 14/08/2023 21:03

Same here.

Monster80 · 14/08/2023 21:03

Other adults don’t want to check into fancy/luxury hotels only to be inconvenienced by someone’s kids. Hence the pool rules and filthy looks in reception.

Womencanlift · 14/08/2023 20:57

Sirzy · 14/08/2023 20:18

It does explain why so many adults seem to not know how to behave when in hotels if they are raised to believe it’s fine to run up and down corridors!

This is very true!

So has the OP flounced then?

HMW1906 · 14/08/2023 20:42

I say this as a parent of 2 young children, it is not ok to let your children run around the reception area of a hotel, it is not ok to allow your child to be squealing at 7am in a morning whilst staying in a hotel room and I’m sure they weren’t being as quiet as you say they were if someone has complained. The hotel has rules regarding the swimming hours, they are not going to change them just for you because your children are up earlier.

One of you wait in the car with the kids whilst the other checks in if you can’t control your children in the reception area. If you can’t keep your children quiet at an unreasonable time in the hotel room then go on Google maps and find a nearby park and take them there.

Branwells77 · 14/08/2023 20:36

I am a mother myself and I would not allow my children to “let of steam” in a hotel reception I have stayed in hotels with my children and never received a noise complaint.
I recently stayed in a hotel in the U.K. i went down for breakfast and it was busy and there was several children who were running riot and the staff were trying to calm them down and get them sat down with their parents as a lot of people were leaving including myself as I was not prepared to tolerate other peoples children when I wouldn’t tolerate it from my own.
Maybe I’m getting old but it seems parents these days seem to think that their Children are the Center of the universe and how dare other people expect them to follow rules and be told NO.

EAP · 14/08/2023 20:35

With kids you're better off booking an air b&b.

JudgeRudy · 14/08/2023 20:34

Ontheclifftop · 14/08/2023 10:27

There were other children staying in the hotel, so it was obviously meant to be family friendly.

Was it? Maybe it was friendly to anyone who wasn't a nuisance

JudgeRudy · 14/08/2023 20:32

Well from what you've said ld agree the hotel wasn't really geared up for families with young children.....which is why most people wouldn't choose to stay at such a place if they had kids.
That's a bit like saying the pub isn't geared up for kids or the soft play isn't geared up for adults! There are places to stay that are suitable for children. Choose one of those or control your kids.

Sirzy · 14/08/2023 20:18

fitzwilliamdarcy · 14/08/2023 19:34

If after 8am or so I do let mine run up and down the hotel corridors, but mine only giggle they never scream, and so they make less corridor noise than most adults.

Jesus wept.

It does explain why so many adults seem to not know how to behave when in hotels if they are raised to believe it’s fine to run up and down corridors!

ZeroFuchsGiven · 14/08/2023 19:52

MadCatandBirdLady · 14/08/2023 18:20

To the earlier poster who said she lets her children run up and down the corridors as they only giggle. Please don’t !

I missed that gem Grin

Thegoodbadandugly · 14/08/2023 19:40

StBrides · 14/08/2023 14:10

  1. When we were checking in after a long drive the kids were letting off a bit of steam. I know how that sounds, but they were just running around a bit, not getting in anyone's way or anything. Two people who were sitting on couches reading newspapers got up and left, one sighing heavily and one giving us a dirty look.
This was unreasonable of you. Take them outside to blow off steam, unless either of your children have SEN then there's really no reason to allow that sort of behaviour, family hotels or not.

Disappointing about the pool but the employee wouldn't be allowed to make exceptions for you.

Even if children have Sen parents know what they will and won't tolerate, they still need to be brought up with rules ect so they can function when their parents are no longer around.

fitzwilliamdarcy · 14/08/2023 19:34

If after 8am or so I do let mine run up and down the hotel corridors, but mine only giggle they never scream, and so they make less corridor noise than most adults.

Jesus wept.

Whammyyammy · 14/08/2023 19:26

Child unfriendly or just not tolerant of children that can't behave?

Bandyarsia · 14/08/2023 18:49

If after 8am or so I do let mine run up and down the hotel corridors, but mine only giggle they never scream, and so they make less corridor noise than most adults

Christ Almighty. WHO in their right mind thinks this is ok.

FarEast · 14/08/2023 18:31

If after 8am or so I do let mine run up and down the hotel corridors, but mine only giggle they never scream, and so they make less corridor noise than most adults.

Crikey, I hope I'm never in the same hotel as your family @Typz This is really unreasonable & irresponsible.

Sirzy · 14/08/2023 18:28

VikingLady · 14/08/2023 17:45

@AsianRose it's not as bad as it sounds. I make sure to always have quiet toys in every bag and coat, factor in plenty of food/drink/breaks, and just... keep being present with them, really. If they get to meltdown stage, or if they're behaving inappropriately for the environment, they aren't happy either. No one likes being glared at, and they do like staff making a fuss of them and giving them extra treats (not uncommon, honestly).

We do tailor where we go to their mood though. If we're doing a cafe I'll ask them if they want a quiet grown up posh cafe or a loud Costa/McDonalds.

They aren't made to feel bad about being themselves! Just reminded to read the room, because it's not innate when you are ASD. I'd never, ever stop them stimming, flapping etc, I never make them pretend to be neurotypical, but they're happier too if no one is staring. Plus, as I say, the treats.... almost every hotel seems to have treats behind the counter!

Sounds very similar to me when I take DS out. We always try for a table where he can bounce without being in anyone’s way, if we can’t I will take him out for as long as he needs and then we will come back in.

i think most parents of children with additional needs get used to planning for everything so it becomes second nature. You’re always trying to get the right balance so everyone can enjoy themselves. (Maybe even sometimes the parents!)

ImNotReallySpartacus · 14/08/2023 18:24

Assssssssssss · 14/08/2023 17:42

Don't say bratty that's mean.

It's a perfectly good word which does not get used enough in my view.

MadCatandBirdLady · 14/08/2023 18:20

To the earlier poster who said she lets her children run up and down the corridors as they only giggle. Please don’t !

Toddlerteaplease · 14/08/2023 18:06

Your kids sound annoying!

5128gap · 14/08/2023 17:59

The OP is aggrieved because she believes the hotel should have made an exception for her children and let them swim during a period they reserve for adults.
I think that says everything that needs to be said about who is most likely to be unreasonable in the scenarios she finds herself in.

Amispringy · 14/08/2023 17:51

Another thread about badly behaved children

Is it something in the air?

SunsetCurtain · 14/08/2023 17:49

In the kindest way - If you're spending all day every day with your kids, you probably don't realise how disruptive they're being. Running around the hotel reception room is not okay - and I can't imagine someone would have gone to the trouble of calling reception for one single squeal.

VikingLady · 14/08/2023 17:48

In the Op's lobby example if I couldn't take my kids back outside they'd probably jump around, crawl around my feet, make up silly rhymes about burps, sit on my feet and rock. All of which are fine as long as they are on/by me with space from anyone else, and a moderate volume.

VikingLady · 14/08/2023 17:45

@AsianRose it's not as bad as it sounds. I make sure to always have quiet toys in every bag and coat, factor in plenty of food/drink/breaks, and just... keep being present with them, really. If they get to meltdown stage, or if they're behaving inappropriately for the environment, they aren't happy either. No one likes being glared at, and they do like staff making a fuss of them and giving them extra treats (not uncommon, honestly).

We do tailor where we go to their mood though. If we're doing a cafe I'll ask them if they want a quiet grown up posh cafe or a loud Costa/McDonalds.

They aren't made to feel bad about being themselves! Just reminded to read the room, because it's not innate when you are ASD. I'd never, ever stop them stimming, flapping etc, I never make them pretend to be neurotypical, but they're happier too if no one is staring. Plus, as I say, the treats.... almost every hotel seems to have treats behind the counter!

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.