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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think hotels are very child unfriendly

767 replies

Ontheclifftop · 14/08/2023 10:17

We've just come back from a weekend away in a hotel with dd aged 5 and ds aged 3. Three incidents really made me realise how unwelcoming hotels are to young families:

  1. When we were checking in after a long drive the kids were letting off a bit of steam. I know how that sounds, but they were just running around a bit, not getting in anyone's way or anything. Two people who were sitting on couches reading newspapers got up and left, one sighing heavily and one giving us a dirty look.
  2. At about 7ish the following morning we got a call from reception to say the people in the next room were complaining about the noise. Again I know how that sounds, but dd and ds were playing quietly with some teddies. DS let out one squeal of excited laughing but other than that they were perfectly fine.
  3. Following that call I said I'd take them down to the swimming pool as I knew it opened early. When I got down the attendant said it was adult only between 7.30 and 9.00. I explained about the phone call and pointed out there were only 2 people in the pool and I'd do my best to ensure we'd stay down at the shallow end and not get in their way. But he refused to let us in.
The whole thing really pissed me off. What are you supposed to do with young children in a hotel? If they play quietly in the room someone complains. If you try to use the facilities to keep them occupied, you're told you can't.

AIBU to feel hotels are just totally unwelcoming to young families nowadays?

OP posts:
Goldencup · 15/08/2023 05:24

lanthanum · 14/08/2023 10:44

Small children letting off steam after a long car journey is inevitable, so the best thing is to plan for it. Stop at a playground before you reach your destination. Or one of you take them to the nearest outdoor space while the other does the check-in.

I think often when you see kids behaving badly in a restaurant (particularly when it's clearly a meet-up with friends/family), it's because they've just had a long car journey, and now they're being expected to sit still again. Plan in some exercise.

This is such good advice

Grumpusaurus · 15/08/2023 04:35

You and your brood sound like a total nightmare. You are totally oblivious to how annoying and troublesome your children actually are. There might have been other kids there but they obviously seem to be able to behave or have parents that actually stop them from disturbing other guests.

Katey83 · 15/08/2023 04:28

Did the hotel have a pools
with slides and kids toys, kids entertainment, kids clubs, children’s menus etc? If yes, then I would maybe expect more tolerance from other guests, depending on if your kids were as calm as you say they were. If not, YABU - it’s a hotel, that requires a level of formality and it’s a good thing to teach your children that they can’t treat everywhere as if it’s home from home.

elifont · 15/08/2023 04:26

@ZeldaWillTellYourFortune
Exactly. I have kids but take them to appropriate places. I know they don't like a restaurant to keep quiet so I would stress so I take them to a McDonald's or go to a restaurant without them.
Every child is different but you have to respect other people Aswell, it's a compromise

GreekGod · 15/08/2023 04:23

We also travelled a lot when our 3 DC were younger ( we had 3 children in 3 years) who are now 16, 17 and 19 and they were never unattended and nor did they scream in hotel rooms when they were younger. They had to learn that they cannot behave in a hotel like they do at home. Sorry OP but if there is something that annoys me when I am away at a hotel relaxing, it is unruly and undisciplined children and it’s not the children’s fault, it’s the parents.

ZeldaWillTellYourFortune · 15/08/2023 04:00

HMW1906 · 14/08/2023 20:42

I say this as a parent of 2 young children, it is not ok to let your children run around the reception area of a hotel, it is not ok to allow your child to be squealing at 7am in a morning whilst staying in a hotel room and I’m sure they weren’t being as quiet as you say they were if someone has complained. The hotel has rules regarding the swimming hours, they are not going to change them just for you because your children are up earlier.

One of you wait in the car with the kids whilst the other checks in if you can’t control your children in the reception area. If you can’t keep your children quiet at an unreasonable time in the hotel room then go on Google maps and find a nearby park and take them there.

Thanks very much! 💐

ZeldaWillTellYourFortune · 15/08/2023 03:59

MumofSpud · 14/08/2023 23:42

If I was swimming and it was advertised as no children allowed at that time and then children came in I would complain- whether they are kept in the shallow end or not!

For one thing, they are more prone to urinate, or god knows what else, right in the pool. No thanks.

WannaBeRecluse · 15/08/2023 03:22

Maybe next time stop at a park before arriving to allow the children to let off steam? A hotel lobby isn't the place for that. Your DH could have checked you in while you took them outside for a walk around maybe?

I suspect they are noisier than you think. Now that my kids are more grown up I'm much more sensitive to kids noise than I used to be. I think we just get desensitised being around them all the time, and don't realise just how loud and disturbing they actually are to other people. It's made me wonder if sometimes my kids were more distracting than I thought at times, when they were young.

Angelil · 15/08/2023 02:34

YABU. We travel a lot with our kids as both sets of grandparents live abroad so they are used to long drives and hotel stays. Most hotels are very family friendly but your kids have to behave and you need strategies to minimise inconvenience to yourself and others. For instance, we go to breakfast as soon as the kids are up. Just brush hair, throw any clothes on and go. After breakfast, come back and shower/get ready properly. Why faff about trying to entertain/detain them so early? That’s just stressful for all.

Titfortat78 · 15/08/2023 01:59
  1. Family friendly or not you don't let your children run riot inside communal areas of a hotel.
  1. Be considerate of other guests.1
  1. Hotel's and guests have the right to have an adult only swim time. Like it or not kids just get in the way when swimmer's swimming the lanes.
Mamanyt · 15/08/2023 01:27

Ontheclifftop · 14/08/2023 10:27

There were other children staying in the hotel, so it was obviously meant to be family friendly.

Not so. AIIowing chiIdren and being chiId-friendIy are entireIy different. Next time, choose a hoteI that specificaIIy states "chiId-friendIy."

echt · 15/08/2023 01:24

Modern parents are helping What does that mean?

but I think with the rising elderly population and the Entitled Boomers, there is a prevailing “children should be seen and not heard” attitude that remains

So you think the response to the OP, pointing out her being unreasonable were all posted by the elderly?

Entitled Boomers What's that? A band?

Reetnice · 15/08/2023 00:16

HolidaysShouldNotEnd · 14/08/2023 10:20

I think family friendly hotels or self-catering hotels are your best bet OP.

I would not have let my kids squeal at 7am or run around a reception lobby. But I had easy kids.

“But I had easy kids”

such a condescending message

northernsunshine · 15/08/2023 00:07

@Ontheclifftop I am with you ONE HUNDRED PER CENT.

I was thinking the same thing. It’s a wider issue, sadly in Britain we are just not a nice, child friendly country in general. Modern parents are helping but I think with the rising elderly population and the Entitled Boomers, there is a prevailing “children should be seen and not heard” attitude that remains.

KajsaKavat · 15/08/2023 00:07

You always have to check about the swimming pool, it’s often just family swim at certain times, I often email beforehand so I know.
never had any problem with people being annoyed with my three kids and sometimes I’ve travelled with also my sister and her kids so 5 kids altogether but no complaints.

Cosyblankets · 14/08/2023 23:56

No problem with them being seen and heard. I like to see them out playing.... in the right place!
Every problem with them running around and causing a nuisance in a hotel lobby. It's not safe.
Every problem with them being given access to the pool at adult times. I've paid to swim in peace.
Every problem with them making so much noise that we'd have to contact reception at 7am at the weekend. I've paid for a relaxing break.

Lenor · 14/08/2023 23:49

I completely agree OP, but I know a lot of people won’t.

I think it’s time that the silly notion of children being seen and not heard is put behind us. A huge proportion of the population has young children currently, or recently had young children and 100% of the population was once a young child.

I took my young children into a shopping centre today and I was on their case the entire time we were out. Stay next to me, don’t run around, don’t touch that, don’t laugh too loudly. I basically spent the entire time we were out getting them to ‘behave’ and the more I tried the more difficult it became because they are children, and those things don’t come naturally to them. They’re good children… but they were bored, there was a lot of waiting and ultimately they don’t have the ability at 3 and 5 years old to behave like mini adults.

I think when my third was born I really realised how non-child friendly the majority of society is. We have 3 children under 6 years old and there is a large number of things I feel unable to do with them, purely because of society’s expectations that they behave in non-developmentally appropriate ways.

AudentesFortunaIuvat · 14/08/2023 23:48

HolidaysShouldNotEnd · 14/08/2023 10:20

I think family friendly hotels or self-catering hotels are your best bet OP.

I would not have let my kids squeal at 7am or run around a reception lobby. But I had easy kids.

Exactly this. I would never let my children behave like this in an adult environment. Just because we’ve decided to reproduce, why does that make you feel entitled enough to ruin someone else’s break they have paid good money for because you haven’t taught your children when and how it is appropriate to ‘let off steam’. If you didn’t bring enough activities to cater to their needs and occupy them it isn’t the facilities/rules of the hotel that are the problem. I’d have left the lobby and complained if I was in the next room/pool too. Opt for ‘family friendly’ or self-catered and you won’t experience these issues because you’ll be the type of family that fit their target market. You likely also won’t be as stressed, as much like the other guests I bet you didn’t particularly enjoy your stay either.

agent765 · 14/08/2023 23:47

Blondebutnotlegally · 14/08/2023 23:21

The UK isn't child friendly, let alone just the hotels

UK hotels are fine when children behave.

As other posters have said, some parents today think that everyone else should put up with their kids with a smile on their faces. I would never expect others to put up with mine being a nuisance.

Most people book a hotel for a quiet break (especially if they're getting a break from their own kids). Having it ruined by children running riot is no fun.

MumofSpud · 14/08/2023 23:42

If I was swimming and it was advertised as no children allowed at that time and then children came in I would complain- whether they are kept in the shallow end or not!

QueenofLouisiana · 14/08/2023 23:41

Being brutally honest, I’ve just come to the end of 18 years of taking my own children on holiday, I don’t want to spent time listening to other people’s children squawking and fussing.

I’m polite, but I do now ask to be seated away from families with young children in restaurants if possible (not ones like Pizza Hut, ones which aren’t deliberately family orientated) . I will ask not to be put in a room next to the kids’ football club on tour. I had both of these situations whilst away last week!

Probably I sound like a grumpy cow, but if I’m paying £120 for a hotel room for the night I want to enjoy it. I worked bloody hard for that holiday!

MzHz · 14/08/2023 23:25

Ontheclifftop · 14/08/2023 10:27

There were other children staying in the hotel, so it was obviously meant to be family friendly.

Gonna take a wild guess that their spirited children were not squealing and running around the reception, squealing in rooms or entitled to the point that they want to ruin a swimmer’s exercise slot.

do the world a favour and stay home in future

Blondebutnotlegally · 14/08/2023 23:21

The UK isn't child friendly, let alone just the hotels

Livelovebehappy · 14/08/2023 22:01

Family friendly is when hotels offer sleeping arrangements that benefit families, ie cots in rooms etc, offer childrens meals, maybe have a bit of childrens entertainment. But these days, when parents say ‘family friendly’, they often mean that the hotel should allow lots of running around, shrieking shouting, crawling round the floor between tables ‘playing’, their needs more important than adults staying there. YABVU op.

LolaSmiles · 14/08/2023 21:35

It does explain why so many adults seem to not know how to behave when in hotels if they are raised to believe it’s fine to run up and down corridors!
Too true.

It also explains why some adults are stuck with their volume switch on loud and in turn have loud families. Someone along the way missed the memo about appropriate volumes for different situations.

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