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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To never tip the Uber Eats driver?

63 replies

oceanbeach2000 · 07/08/2023 19:46

I used to tip every driver even if it was a mere £2. Still something.

But I think everyone has experienced that disappointment when 1 or more items from your order is missing.

(I'm not talking just specifically Uber Eats, I also mean Just Eat, Hungry House, Deliveroo etc)

Do you tip? If not, why?

OP posts:
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Frowningprovidence · 01/10/2024 16:22

I have been tipping them. I confess to not having a clue how they are actually paid. They aren't employees are they? Or are they? I didn't think they got an hourly rate just a fee per ride plus a bit of uncertainty about how much work they'd get.

catindahat · 01/10/2024 16:14

I don't tip my hairdresser, manicurist, masseuse, postman, amazon driver, deliveroo. I work in the service industry and don't receive tips either, so it seems fair to me. What I don't get is why tipping in restaurants is expected?

MolkosTeenageAngst · 17/12/2023 20:52

I’ve never tipped the Deliveroo/ just eat etc drivers in my life, didn’t even know that was a thing as the driver fees are already included as a separate charge. I do sometimes tip Uber taxi drivers if I’ve had a good chat with them on the journey but not as standard.

DragonMama3 · 17/12/2023 20:49

Box of biscuits and celebrations

Qilin · 08/08/2023 14:14

Sigmama · 07/08/2023 21:35

Of course I tip, they don't earn enough

But that isn't the customer's fault. Not should it be the customer's responsibility to make up their wages to a decent amount.

I'd love to scrap the whole idea of tips and have more campaigns to allow people to earn a decent amount for their job role/type.

latetothefisting · 08/08/2023 14:11

I agree with the posters who are querying why takeaway delivery is such a hard and thankless job it deserves extra remuneration compared to similar roles.
Does everyone tipping their takeaway driver also tip the postie, amazon delivery, waitrose/asda grocery delivery, argos, dpd/evri deliveries every single time?

Somehow I doubt it...but they all do a similar job, if anything the other types of drivers work harder because they do much longer shifts (most takeways only do b/w approx 6pm-11pm rather than 12 hours), and carry much heavier packages.

Uber eats etc. already add on extra money for the actual food itself, then a packaging cost, and a specific delivery cost, I'm not paying them any more! If they struggle to get staff to make the deliveries the compay will have to pay them more (which no doubt they'll then pass on to me again by upping the delivery charge!).

oceanbeach2000 · 08/08/2023 13:45

thecatsthecats · 08/08/2023 13:30

It's like the MN cleaner paradox.

Cleaners are considered savvy and competent business women with a distinct set of specialized skills. But they are also deserving and in need of lavish additional handouts because the rates they so savvily set are inadequate to live on.

(My cleaner is paid £15/hour for the record, doesn't pay tax by her own admission, is rather thick, both emotionally and intellectually. Plus I can definitely clean better, I just don't want to.)

Haha

OP posts:
thecatsthecats · 08/08/2023 13:30

It's like the MN cleaner paradox.

Cleaners are considered savvy and competent business women with a distinct set of specialized skills. But they are also deserving and in need of lavish additional handouts because the rates they so savvily set are inadequate to live on.

(My cleaner is paid £15/hour for the record, doesn't pay tax by her own admission, is rather thick, both emotionally and intellectually. Plus I can definitely clean better, I just don't want to.)

guineacup · 08/08/2023 13:23

thecatsthecats · 08/08/2023 12:33

Can someone enlighten me to what is hard work about being a delivery driver for takeaways?

Am I missing something? They collect an order prepared by someone else, follow driving instructions to another location then have about ten seconds of interaction.

I'm not saying that it's the best job in the world, but it must score pretty fucking low in terms of onerous responsibilities.

(I'm not talking about the conditions of the job - I'm talking about the tasks of the job)

I was wondering this too, but the delivery driver seems to have become this pitiful wretch in the minds of some who needs to £1 "crumbs" from the tables of those who see themselves as more well to do.

CherryCokeFanatic · 08/08/2023 12:37

Nope. If they don’t like what pay they receive, then do something else. If these companies struggle to find drivers they will have to up their pay - and to do so they will have to balance between reducing their cut of the money or raising prices to customers.

At the end of the day I just want to pay the price of the food and any mandatory charges. I’m not going to tip in advance for a service that has not yet been rendered and is of unknown quality.

Also many of the drivers multiphone/multi app to increase their earnings and explains why sometimes you get the wrong order (they have stuck around McDonalds to pick up 2 separate orders from different phones or apps and got them confused) or they seemingly take some roundabout route to get to your home, causing delay and cold/soggy food.

DinoRoar14 · 08/08/2023 12:35

SocksAndTheCity · 08/08/2023 11:55

To the posters repeatedly referring to the 'employers' and 'wages', who do you think is the employer of these self employed people?

If they're self employed they can set their own proces then right?

Obviously that's not how it works.
They "not employer" could pay them more. They don't want to.
It's not that hard and they've accepted the terms of employment. That's between the two of them and not my problem

thecatsthecats · 08/08/2023 12:33

Can someone enlighten me to what is hard work about being a delivery driver for takeaways?

Am I missing something? They collect an order prepared by someone else, follow driving instructions to another location then have about ten seconds of interaction.

I'm not saying that it's the best job in the world, but it must score pretty fucking low in terms of onerous responsibilities.

(I'm not talking about the conditions of the job - I'm talking about the tasks of the job)

SocksAndTheCity · 08/08/2023 11:55

To the posters repeatedly referring to the 'employers' and 'wages', who do you think is the employer of these self employed people?

MariaVT65 · 08/08/2023 10:44

Sigmama · 08/08/2023 08:07

Guineacup - haha lady bountiful? Tipping 2 quid? I think not. Nah, I think they deserve a tip, they're self employed, its hard work, and I doubt most of them reach those levels of earning in the article, I'll carry on thanks

That’s fine if you want to continue tipping, but don’t call other people tight for not tipping as you did earlier on this thread. It is the employer who is tight. The customer already pays a fee for delivery, so it’s perfectly acceptable not to effectively pay twice.

Florissante · 08/08/2023 09:18

I always tip delivery drivers.

Gingerkittykat · 08/08/2023 08:33

I see delivery drivers sitting outside McDonalds all the time waiting for orders to come in so there are obviously periods of time they are not earning anything.

I ordered from UberEats once, I had a voucher for £10 but they never told me there would be £7 of fees added on so I deleted the app!

Sigmama · 08/08/2023 08:07

Guineacup - haha lady bountiful? Tipping 2 quid? I think not. Nah, I think they deserve a tip, they're self employed, its hard work, and I doubt most of them reach those levels of earning in the article, I'll carry on thanks

guineacup · 08/08/2023 07:09

Sigmama · 07/08/2023 21:35

Of course I tip, they don't earn enough

I'm not sure where this idea that delivery drivers are some kind of pitiable charity cases. If it doesn't pay enough, they can get a job elsewhere in this job market, and creating a culture where lower paid people are at the mercy of customer whims for a portion of their pay isn't healthy.

If people were honest with themselves most pay delivery drivers because it's their little opportunity to play "lady bountiful" fleetingly.

www.zego.com/blog/is-it-worth-being-a-self-employed-courier-driver-the-complete-guide-2023/

thelinkisdead · 08/08/2023 07:06

I never ever tip. I’ll only tip in a restaurant if the food or service is impeccable. Someone wants more money than they are earning then they can find another job.

Againstmachine · 08/08/2023 07:06

continentallentil · 07/08/2023 22:04

A few quid quid usually. I wish they were paid properly but like waiters I think they rely on tips

In the UK waiters are paid minimum wage.

shivawn · 08/08/2023 07:02

I very rarely get food delivered, maybe once a year. I'd much rather eat out but if we are getting a takeaway then we collect it because it's faster and fresher that way. On the rare occasion that we get it delivered then I do tip.

determinedtomakethiswork · 08/08/2023 06:58

I think I heard that Deliveroo take 30% of the cost from the restaurant.

guineacup · 08/08/2023 06:54

continentallentil · 07/08/2023 22:04

A few quid quid usually. I wish they were paid properly but like waiters I think they rely on tips

You're thinking of the USA where tips are practically mandatory.

VeridicalVagabond · 07/08/2023 23:33

I tipped the guy who delivered our pizza last night because he was just uncommonly lovely, and apparently came to us via rocket because our pizzas were still super hot.

Ordinarily I don't tip though, I just felt he deserved it for cutting about in the rain delivering pizzas at lightning speed and still managing to be the most polite person I spoke to all day.

DinoRoar14 · 07/08/2023 23:29

continentallentil · 07/08/2023 22:04

A few quid quid usually. I wish they were paid properly but like waiters I think they rely on tips

Waiter are paid a wage and do not reley on tips.