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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Seafancy - anyone had a refund?

28 replies

Nik2015 · 06/05/2023 18:10

Hi all, I bought some swimsuits from the Seafancy website. I’ve tried to send them back and there is no customer service at all.

They literally just ignore any messages.

I’ve since checked trustpilot…

Has anyone uses this website and actually managed to get a refund? If yes, what’s your secret?

YABU - I’ve had a refund
YANBU - I’ve also not had a refund

OP posts:
HollyGolightly4 · 06/05/2023 18:18

Poor you. I so nearly bought from them the other day, but thankfully checked trust pilot.

Agree to try your bank.

towriteyoumustlive · 06/05/2023 18:16

I saw their adverts on Facebook but as they have no contact details other than an email I decided against them as they're clearly not a UK company. Probably Chinese. Not listed on Companies House so dodgy looking!

If you paid by card then contact your bank.

SecretVictoria · 06/05/2023 18:11

Go through your bank, they should be able to help.